Capita plc has signed a five-year contract with Transport for London, or TfL, to operate the congestion charging, low emission zone and traffic enforcement notice processing schemes. Capita will take full responsibility for the schemes in November 2015 following a period of implementation which commences in 2014. The overall agreement is expected to generate revenue of approximately GBP 145 million to Capita.

Additionally, TfL has the option to extend the contract for a further 5 years. Congestion Charging is designed to reduce traffic congestion and the income raised is wholly reinvested in transport for London. Traffic enforcement notice processing includes processing Penalty Charge Notices for bus lane and yellow box junction contraventions.

Capita will provide the IT systems, back office and contact centre to run the schemes and the associated enforcement processes.