C3 AI announced C3 Generative AI for Government Programs, a generative AI application that helps federal, state, and local governments quickly deliver accurate information to the public about government programs ranging from healthcare, employment, financial assistance, and more. The application streamlines access and comprehension of complex government programs and processes for hundreds of millions of citizens and residents, helping them navigate systems and services with ease. With C3 Generative AI for Government Programs, federal, state, or local government agencies can eliminate service delays, reduce wait times, make contact centers more effective, and improve the citizen experience.

By empowering the public to find answers directly through an intuitive search and chat interface, support centers will see decreased inquiry volumes and strain, allowing service representatives to focus on more complex cases and inquiries. C3 Generative AI is an AI application designed with an intuitive natural language search and chat interface, allowing users of all levels to easily and quickly find information with high precision, perform data analysis, and discover insights. This application offers robust enterprise-level security, access controls, and full traceability.

With C3 Generative AI for Government Programs, users ? including government workers, residents, or anyone looking to understand federal, state, or local programs ? can get trustworthy answers with complete citations to sources and websites.

The application understands nuances of various programs and provides clear, step-by-step instructions if applicable, and supports queries and responses in 130+ languages. Running on Google Cloud, C3 Generative AI for Government Programs can withstand large inquiry volume and deliver an exceptional customer service experience. Users benefit from secure, high-performance cloud infrastructure and Google Cloud?s most advanced family of language models, Gemini.

These models deliver very accurate and relevant responses through features including large context windows, multi-modal capabilities, and particularly strong reasoning capabilities. C3 Generative AI then packages this strong foundation into an enterprise-grade AI application that eliminates hallucination, provides high precision responses, maintains source traceability, and meets strict security requirements.