Bigtincan announced the addition of John Moore to its executive team as Vice President of Customer Success, and the promotion of Andrew Cosgrove to Senior Director, Engineering. Together, these new executive additions will add to Bigtincan’s increasing focus on customer care and product development. John Moore brings 20 years of experience in the technology industry, most recently serving as Partner and Director of Development at The Enablement Group – a managed sales content services company – where he was responsible for Customer Success and Product Engineering. Prior to his time at The Enablement Group, John held a number of leadership roles at technology companies, including CTO of The Vault Shift and VP of Solutions Services at Brainshark Inc. In his role as Vice President of Customer Success, John will oversee and manage the customer success team, responsible for driving customer adoption and ensuring satisfaction with Bigtincan’s solution offerings. Additionally, he will orchestrate customer onboarding and rollout to deliver a positive and integrated customer experience. Andrew Cosgrove brings more than 20 years of experience in senior software development roles with global leaders including Cisco, and News Corp. to his role as Senior Director, Engineering. Previously serving as Engineering Director for Bigtincan’s content editing and manipulation team based in Scotland, Andrew has been recognized for his ability to build quality engineered software that performs at scale. In his new role, Andrew will lead Bigtincan’s global engineering team, where he will oversee technical activities of developers in Bigtincan facilities around the world including the UK, Israel, Singapore and Australia with a focus of instilling his approach to quality and scalability, reinforcing Bigtincan’s ongoing commitment to the sales enablement industry.