Berkshire Bank announced that the bank has opened a new full-service branch and financial service center located at 303 Turnpike Road in Westborough, Massachusetts. Berkshire Bank's Westborough financial center offers a network of financial services including personal and business banking, mortgage, insurance, and wealth management. The fullservice branch includes Berkshire Bank's teller pod design which provides more personalized service, faster transactions, improved accuracy and enhanced security.

Berkshire's Westborough financial center covers 10,000 square feet, and the floor plans were designed to maximize teamwork and efficiency while enabling staff to easily shift tasks to respond to customer traffic. Amenities include a multi-functional Community Room, featuring a flat-screen TV and offering individuals and community organizations a free meeting hub, as well an America's Most Exciting Bank (AMEB) Cafe with a coffee station for customers during their time at the branch. Berkshire Bank's Westborough branch includes personal and commercial business banking, lending, investment and wealth management services with 24-hour ATM banking.