American Water Works : Customer Lobby in Lexington Closing this Morning Due to Winter Weather

012216 Customer Lobby in Lexington Closing Early Today Due to Winter Weather

January 22, 2016 Susan Lancho

External Affairs Manager

859.268.6332

[e-mail]

Customer Lobby in Lexington Closing this Morning Due to Winter Weather

Owenton Payment Office Remains Open

Lexington, Ky. (Jan. 22, 2016) - Kentucky American Water's customer lobby in Lexington will be closed Friday, January 22, 2016, as of 9 a.m. due to the inclement weather. The company's payment center in Owenton, Ky., will remain open unless road conditions there deteriorate.

Customers may utilize the local drop boxes to make payments, or may call the company's Customer Service Center at 1-800-678-6301 to conduct any needed business or request any needed services.

Kentucky American Water, a subsidiary of American Water (NYSE: AWK), is the largest investor-owned water utility in the state, providing high-quality and reliable water and/or wastewater services to approximately half a million people. The company was recognized as a Best Place to Work in Kentucky in 2014 and 2015.

For more information, visit www.kentuckyamwater.com.

Founded in 1886, American Water is the largest and most geographically diverse publicly traded U.S. water and wastewater utility company. With headquarters in Voorhees, N.J., the company employs 6,800 dedicated professionals who provide regulated and market-based drinking water, wastewater and other related services to an estimated 15 million people in 47 states and Ontario, Canada. More information can be found at www.amwater.com.

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