Globe Telecom Expands Strategic Collaboration with Amdocs to Provide Enhanced Digital Experience for Mobile and Fixed-Line Customers
November 03, 2021 at 01:35 am IST
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Amdocs announced that Globe Telecom, a leading service provider in the Philippines, has selected the cloud-native, microservices-based Amdocs Catalog and Commerce Suite to provide an enhanced digital experience for its mobile and fixed-line customers. Amdocs has already successfully completed the implementation of these solutions for Globe?s enterprise business, ensuring automated order management, superior customer experience, greater operational efficiencies and faster time to market. Under the project, Amdocs will empower Globe to provide Digital Commerce and Order Management solutions for its mobile and fixed-line customers, as well as automate its operations in order to enhance the customer experience. Deployed on a leading public cloud, Amdocs cloud-native solutions for Catalog, Commerce and Ordering, will allow Globe to offer new services to the customers at a much faster pace.
Amdocs Limited is a provider of software and services to communications and media companies. The Companyâs offerings are based on a product and service mix, using technologies and methodologies such as fifth generation (5G) cloud, microservices, development and operations (DevOps), open source, bimodal operations, site reliability engineering (SRE) and automation through standard information technology (IT) tools, open application programming interfaces (APIs) and artificial intelligence (AI). The Company's services include end-to-end systems integration services, managed services, digital business operations, quality engineering services, cloud services, consulting services, and integration services. In addition, the Company also provides advertising and media offerings for media publishers, television (TV) networks, video streaming providers, advertising agencies and service providers. Its service assurance suite includes fault, performance, and service management capabilities.