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Salesforce.com, Inc. is the world leader supplier of Customer Relationship Management (CRM) software on request. Net sales by activity break down as follows: - online subscriptions sale (92.6%): applications for computerizing the sale forces, optimizing the commercial data processing, managing the call centres, managing the relationship with the partners, etc.; - professional services (7.4%): consulting, implementation and training services. Net sales are distributed geographically as follows: Americas (67.8%), Europe (22.8%) and Asia/Pacific (9.4%).