Profile
Vyacheslav Zhakov has been Vice President of Engineering for Genesys Telecommunications Laboratories, Inc. since 1998.
He has been a Member of the Alcatel Technical Academy since 2003.
Prior to joining Genesys in 1998, he was a Professor of the St. Petersburg State Institute of Technology from 1988 to 1998.
Mr. Zhakov received a Master's degree in Computer Science and a Doctorate from St. Petersburg State University of Aerospace Instrumentation.
Former positions of Vyacheslav Zhakov
| Companies | Position | End |
|---|---|---|
| St. Petersburg State Institute of Technology | Corporate Officer/Principal | 01/01/1998 |
Genesys Cloud Services, Inc.
 Genesys Cloud Services, Inc. Packaged SoftwareTechnology Services Genesys Cloud Services, Inc. provides customer service and contact center solutions. It also offers business consulting, professional services, Genesys support and care, Genesys Guru managed services and Genesys customer advocacy program. The firm?s solutions include contact center modernization, self service, enterprise workload management, proactive customer communications, cloud, continuous workforce optimization and different solutions by industry. The company was founded in 1990 and is headquartered in Daly City, CA. | Corporate Officer/Principal | - |
Training of Vyacheslav Zhakov
| State University of St. Petersburg | Graduate Degree |
Experiences
Positions held
Connections
1st degree connections
1st degree companies
Male
Female
Members of the board
Executives
Linked companies
| Private companies | 1 |
|---|---|
Genesys Cloud Services, Inc.
Genesys Cloud Services, Inc. Packaged SoftwareTechnology Services Genesys Cloud Services, Inc. provides customer service and contact center solutions. It also offers business consulting, professional services, Genesys support and care, Genesys Guru managed services and Genesys customer advocacy program. The firm?s solutions include contact center modernization, self service, enterprise workload management, proactive customer communications, cloud, continuous workforce optimization and different solutions by industry. The company was founded in 1990 and is headquartered in Daly City, CA. | Technology Services |
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- Vyacheslav Zhakov
