Noel Orozco

HTC is the leading provider of outsourced customer support for the Hispanic market. With operations strategically based in Monterrey, Mexico, HTC provides clients important quality and scalability advantages, including access to a large pool of bilingual, university-educated agents. HTC serves as a client's 'remote office' for bilingual contact center operations, offering customer care, technical support, customer acquisition and Internet customer support services. HTC is a U.S. corporation with headquarters in Houston, Texas. The Company was incorporated in April 1999 and is backed by JPMorgan Capital Partners and Citicorp Venture Capital.

Beliveo Corp. is a call center services team based in Mexico City, Mexico. The Mexican company provides exceptional operational performance for their clients by building a high-performance and goal-centered mentality around their teams and designing solutions and strategies that improve on current customer experience. Beliveo has over 20 years of experience in the markets and has developed some of the best operational practices and designed their proprietary & patented operating platform called bbox, an innovative tool in the industry. The company is the #1 partner for many of their clients and have a proven track record of successfully partnering with leading companies. Beliveo is very proactive in protecting customer personal information and complying with the main principles governing the different data protection laws. The company offers their clients the confidence of being certified in certified iso 27001, certified pci-dss, and WFM.

Part of Citigroup, Inc., Citibank Mexico SA provides banking services. The company is based in Delegacion Cuauhtemoc, Mexico.