Lauri Lehtmaa
Director/Board Member at Qualitista OÜ
Profile
Lauri Lehtmaa is currently the Director at Qualitista OÜ since 2019.
Prior to this, he worked as an Investment Manager at Creandum Advisor AB from 2018 to 2022.
Mr. Lehtmaa completed his graduate degree from the University of Bocconi in 2016 and his undergraduate degree from the University of Tartu in 2014.
Lauri Lehtmaa active positions
| Companies | Position | Start |
|---|---|---|
Qualitista OÜ
 Qualitista OÜ Information Technology ServicesTechnology Services Qualitista OÜ is a customer service quality assurance software company based in Tallinn, Estonia. The Estonian company offers Klaus, a software that improves customer service quality by making internal feedback easy and systematic. KlausGPT-powered solution, AutoQA, scrutinizes every support interaction for automatic, actionable reviews with 100%% coverage guaranteed. The company also provides ebooks on customer service quality and Sales Conversation Review Software to boost the quality of sales reps' emails, phone calls, and chats. Klaus is used by hypergrowth companies to run an effective customer service QA process, coach agents, and boost retention. Additionally, the company offers a customer service podcast featuring stories of companies and individuals that go the extra mile to create an exceptional customer experience. The company was founded by Kair Käsper, Martin Kõiva, and Egon Sale, with Martin Kõiva serving as CEO since incorporation. | Director/Board Member | 01/07/2019 |
Former positions of Lauri Lehtmaa
| Companies | Position | End |
|---|---|---|
Creandum Advisor AB
 Creandum Advisor AB Investment ManagersFinance Creandum Advisor AB (Creandum) is a venture capital firm founded in 2003 by Staffan Helgesson. The firm is headquartered in Stockholm, Sweden with additional offices in London, Berlin and San Francisco. | Private Equity Analyst | 01/08/2018 |
Training of Lauri Lehtmaa
| University of Tartu | Undergraduate Degree |
| University of Bocconi | Graduate Degree |
Experiences
Positions held
Connections
1st degree connections
1st degree companies
Male
Female
Members of the board
Executives
Linked companies
| Private companies | 2 |
|---|---|
Creandum Advisor AB
Creandum Advisor AB Investment ManagersFinance Creandum Advisor AB (Creandum) is a venture capital firm founded in 2003 by Staffan Helgesson. The firm is headquartered in Stockholm, Sweden with additional offices in London, Berlin and San Francisco. | Finance |
Qualitista OÜ
Qualitista OÜ Information Technology ServicesTechnology Services Qualitista OÜ is a customer service quality assurance software company based in Tallinn, Estonia. The Estonian company offers Klaus, a software that improves customer service quality by making internal feedback easy and systematic. KlausGPT-powered solution, AutoQA, scrutinizes every support interaction for automatic, actionable reviews with 100%% coverage guaranteed. The company also provides ebooks on customer service quality and Sales Conversation Review Software to boost the quality of sales reps' emails, phone calls, and chats. Klaus is used by hypergrowth companies to run an effective customer service QA process, coach agents, and boost retention. Additionally, the company offers a customer service podcast featuring stories of companies and individuals that go the extra mile to create an exceptional customer experience. The company was founded by Kair Käsper, Martin Kõiva, and Egon Sale, with Martin Kõiva serving as CEO since incorporation. | Technology Services |
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