John T. Kohler

eLoyalty Corp. provides managed and consulting services. The company operates in two segments, the Behavioral Analytics Service and Integrated Contact Solutions. The Behavioral Analytics Service segment focuses on solutions that improve the reliability of call recording and apply human behavioral modeling to analyze and improve customer interactions, as well as provides marketing application hosting and email fulfillment services. The Integrated Contact Solutions segment focuses on helping clients improve their customer service business performance through the implementation of Cisco VoIP solutions, managed support services and business application services. The company was founded by Craig B. Lashmet in May 1999 and is headquartered in Lake Forest, IL.

Follett Corp. provides educational support services. It offers educational services and products to colleges, schools, and libraries. The firm's higher education group operates bookstores on college campuses and is a wholesaler of used college textbooks. The company was founded by Charles M. Barnes in 1873 and is headquartered in Westchester, IL.

Northern Michigan Regional Health System provides healthcare services. Its services include allergy, cancer care, cardiology, Cheboygan outpatient services, dermatology, diabetes education, dialysis, digesive health, ear nose and throat, emergency services, eye care, family birthplace, foundation, heart and lung surgery, home care, hospice, imaging, infusion and many more. The company is headquartered in Petoskey, MI.

American Home Technologies, Inc. provides electrical power maintenance services. The private company is based in Black Canyon City, AZ.

Mattersight Corp. provides enterprise analytics managed services. It focuses primarily on behavioral analytics with products in routing, coaching, analytics, and quality. The firm captures and analyzes customer and employee interactions, employee desktop data, and other contextual information to optimally route customers to the best available employee, improve operational performance, and predict future customer and employee outcomes through its behavioral analytics service and related services. The company was founded on May 11, 1999 and is headquartered in Chicago, IL.