Iain Ironside

COPC, Inc. is a private company that created the COPC standards, a collection of performance management systems for customer experience operations, customer experience management, vendor management, and procurement. The company is based in Winter Park, FL, and provides consulting, training, certification, and research that transform operations to deliver exceptional customer experiences. Today, the company is an innovative leader that empowers organizations to optimize operations for the delivery of a superior service journey. The company also offers the RevealCX™ software solution for operations that support the customer experience. Founded in 1996 by Cliff Moore, the company began by helping call centers improve their performance.

Ventura UK Ltd. is an official dealer for Ferreti Group boats and motor yachts, including Riva, Pershing, and Mochi Craft. Ventura was founded in 2003 and is based in London, UK. The British company offers new boat sales, service, brokerage, and charter for these iconic Italian motor yachts. In addition, they provide a range of products and accessories in the classic style to wear, collect, and enjoy at home and afloat. The private company also has a brokerage team that can help find pre-owned motor yachts or powerboats for their clients. The company recently launched a new range of spacious explorer-style yachts, starting with the all-new InFYnito 90, which offers a fresh and exciting world where your yacht becomes your "home at sea."