Glenn Robinette
Corporate Officer/Principal at International Customer Service Association
Profile
Glenn Robinette has been Executive Vice President of Customer Service for U.S.
Preventive Medicine, Inc. since November 5, 2008.
He is a Member of the International Customer Service Association and the American Society for Quality.
Prior to joining U.S.
Preventive Medicine, he was Vice President and Skill Group Leader of eLoyalty Corp.
Before eLoyalty, he held various customer service and total quality management positions at Aerial Communications, Inc. and AT&T American Transtech.
He has more than 20 years of customer service and total quality management experience.
Mr. Robinette received a BS degree in Industrial Technology-Electronics from East Tennessee State University and an MBA from the University of Florida.
Glenn Robinette active positions
| Companies | Position | Start |
|---|---|---|
International Customer Service Association
 International Customer Service Association Miscellaneous Commercial ServicesCommercial Services International Customer Service Association operates as a non-profit organization for development of customer service providers. The company was founded in 1981 and is headquartered in Chicago, IL. | Corporate Officer/Principal | - |
American Society For Quality, Inc.
 American Society For Quality, Inc. Miscellaneous Commercial ServicesCommercial Services American Society For Quality, Inc. engages in promoting and advancing quality tools, principles and practices in their workplaces and communities. The company is headquartered in Milwaukee, WI. | Corporate Officer/Principal | - |
Former positions of Glenn Robinette
| Companies | Position | End |
|---|---|---|
| Aerial Communications, Inc. | Corporate Officer/Principal | - |
eLoyalty Corp.
 eLoyalty Corp. Miscellaneous Commercial ServicesCommercial Services eLoyalty Corp. provides managed and consulting services. The company operates in two segments, the Behavioral Analytics Service and Integrated Contact Solutions. The Behavioral Analytics Service segment focuses on solutions that improve the reliability of call recording and apply human behavioral modeling to analyze and improve customer interactions, as well as provides marketing application hosting and email fulfillment services. The Integrated Contact Solutions segment focuses on helping clients improve their customer service business performance through the implementation of Cisco VoIP solutions, managed support services and business application services. The company was founded by Craig B. Lashmet in May 1999 and is headquartered in Lake Forest, IL. | Corporate Officer/Principal | - |
Training of Glenn Robinette
| University of Florida | Masters Business Admin |
| East Tennessee State University | Undergraduate Degree |
Experiences
Positions held
Connections
1st degree connections
1st degree companies
Male
Female
Members of the board
Executives
Linked companies
| Private companies | 4 |
|---|---|
International Customer Service Association
International Customer Service Association Miscellaneous Commercial ServicesCommercial Services International Customer Service Association operates as a non-profit organization for development of customer service providers. The company was founded in 1981 and is headquartered in Chicago, IL. | Commercial Services |
American Society For Quality, Inc.
American Society For Quality, Inc. Miscellaneous Commercial ServicesCommercial Services American Society For Quality, Inc. engages in promoting and advancing quality tools, principles and practices in their workplaces and communities. The company is headquartered in Milwaukee, WI. | Commercial Services |
eLoyalty Corp.
eLoyalty Corp. Miscellaneous Commercial ServicesCommercial Services eLoyalty Corp. provides managed and consulting services. The company operates in two segments, the Behavioral Analytics Service and Integrated Contact Solutions. The Behavioral Analytics Service segment focuses on solutions that improve the reliability of call recording and apply human behavioral modeling to analyze and improve customer interactions, as well as provides marketing application hosting and email fulfillment services. The Integrated Contact Solutions segment focuses on helping clients improve their customer service business performance through the implementation of Cisco VoIP solutions, managed support services and business application services. The company was founded by Craig B. Lashmet in May 1999 and is headquartered in Lake Forest, IL. | Commercial Services |
| Aerial Communications, Inc. | Communications |
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