Glenn J. Dispenziere

eTelecare Global Solutions, Inc. provides business process outsourcing services. It handles customer services, inbound, outbound sales, technical support, financial, telecommunications, business services, travel and other industries. The company was founded in November 1999 by Jim Franke and Derek Holley and is headquartered in Quezon City, Philippines.

Witness Systems provides performance optimization software that companies use to capture customer contact data and improve workforce performance. Witness Systems' eQuality suite includes performance analysis, e-learning, and Voice over Internet Protocol (VoIP)-based recording and analysis applications that synchronize customer communications across phone and Web channels, enabling companies to offer clients more personalized assistance. Designed for customer contact centers, the company's software can record specific interactions by telephone, Web chat, or e-mail, and sort them according to business-driven criteri

Accenture Ltd. provides services to management consulting, technology services and outsourcing organizations. It provides management consulting, technology, systems integration and outsourcing services and solutions to the communications, electronics, high technology, media and entertainment industries. The company was founded in 1984 and is headquartered in Hamilton, Bermuda.