XPO Logistics, Inc. (NYSE: XPO), a leading global provider of transportation and logistics solutions, today announced the successful pilot of its virtual reality (VR) training for less-than-truckload (LTL) employees in North America. The solution integrates XPO software with Oculus for Business headsets, and will be tested at additional LTL service centers in the coming weeks.
The company's use of virtual reality for LTL training follows its deployment of augmented reality at key logistics sites, where headsets guide employees during inventory picking. In LTL, VR is used to train cross-dock workers in the optimal method of loading freight for delivery.
Mario Harik, chief information officer of XPO Logistics, said, 'Less-than-truckload is the latest area of our business to benefit from bringing a virtual experience into our physical operations. Our North American LTL cross-dock operations load about 25,000 trailers daily. VR is an efficient way to ensure great outcomes for our customers and the XPO employees who serve them.'
XPO's LTL training creates a virtual cross-dock environment to demonstrate effective loading procedures that can protect customer freight from damage. Employees learn how to make the best use of their time and the company's fleet, while taking safety into account.
With the initial VR pilot complete, XPO has identified potentially significant benefits for its LTL business, including:
Higher productivity, lower waste and fewer errors in cross-dock and driver operations;
Enhanced safety and efficiency, due to the elimination of training-related travel and fewer in-person interactions overall;
Better knowledge retention through a repeatable 3D experience that enables the employee to master key tasks through repetition; and
Shorter ramp-up times for new employees to reach target productivity levels.
XPO expects to expand its use of virtual reality into other areas of the business, such as diversity and inclusion training and remote selling.
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XPO Logistics Inc. published this content on 05 January 2021 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 05 January 2021 12:11:03 UTC
XPO, Inc. is a provider of freight transportation services. The Company moves goods through its customers supply chains in North America and Europe. It operates through two segments: North American Less-Than-Truckload (LTL), and European Transportation. The North American LTL segment provides shippers with geographic density and day-definite domestic and cross-border services to the United States (U.S.), as well as Mexico, Canada, and the Caribbean. It also includes trailer manufacturing operations. The European Transportation segment offers a range of services, such as truckload, LTL, truck brokerage, managed transportation, last mile, freight forwarding and multimodal solutions, including road-rail and road-short sea combinations. It serves a base of customers in consumer, trade, and industrial markets. The Company offers XPO Connect, a cloud-based digital platform for transportation procurement that encompasses a freight optimizer system, shipper interface and carrier interface.