FY2019
Results Presentation
April 28, 2020
1.FY2019 Results Highlights
2.FY2020 Principal Actions
1
FY2019 Results Highlights
(Billions of yen)
IFRS
FY2018 | FY2019 | Changes | Changes | |
(1) | (2) | (2) -(1) | (%) | |
Operating revenues | 4,840.8 | 4,651.3 | ‐189.6 | ‐3.9% |
Operating profit | 1,013.6 | 854.7 | ‐159.0 | ‐15.7% |
Profit attributable to shareholders of | 663.6 | 591.5 | ‐72.1 | ‐10.9% |
NTT DOCOMO, INC. | ||||
Adjusted free cash flow | 619.4 | 798.6 | +179.2 | +28.9% |
Capital expenditures | 593.7 | 572.8 | ‐21.0 | ‐3.5% |
◆Consolidated financial statements in this document are unaudited.
◆Adjusted free cash flow is calculated excluding the effects of changes in investment derived from purchases, redemption at maturity and disposals of financial instruments held for cash management purposes with original maturities of longer than three months. In association with the adoption of IFRS16 "Lease" effective Apr. 1, 2019, lease‐related expense items has been reclassified into
"depreciation/amortization" from previously "cost of equipment sold and services, and other expenses" and "communication network charges." The figure above represents the amount excluding this | 2 |
impact, etc. | |
Results by Segment
IFRS | |||
FY2018 | FY2019 | ||
Changes | |||
(Billions of yen) | (1) | (2) | (2) -(1) |
Telecommunications | Operating revenues | 3,977.1 | 3,687.0 | ‐290.1 |
business | Operating profit | 866.3 | 706.5 | ‐159.8 |
Smart life | Operating revenues | 448.2 | 543.7 | +95.5 |
business | Operating profit | 69.2 | 32.5 | ‐36.7 |
Other | Operating revenues | 441.3 | 454.0 | +12.7 |
businesses | Operating profit | 78.1 | 115.6 | +37.5 |
Smart life | Operating revenues | 889.5 | 997.7 | +108.2 |
business and | 147.3 | 148.1 | +0.8 | |
Other businesses | Operating profit |
- Certain services that had been included in the smart life business were reclassified to other businesses to reflect the change in its internal organizational structure effective as of July 1,
2019. In connection with this realignment, segment information for the fiscal year ended Mar. 31, 2019 has been restated to conform to the presentation for the fiscal year ended | 3 |
March 31, 2020. |
Key Factors behind Changes
in Operating Profit
IFRS
Excluding IFRS 16 impact: | ||||||||
(Billions of yen) | Up 41.9 | |||||||
Excluding IFRS 16 impact: | ||||||||
Other | Up 133.5 | |||||||
Mobile | Selling | |||||||
operating | Selling | |||||||
communications | revenues: | revenues: | ||||||
1,013.6 | services revenues: | Up 83.0 | Down 236.2 | expenses: | ||||
Down 86.6 | Down 205.6 | Other operating | ||||||
expenses: | ||||||||
Up 62.7 | 854.7 | |||||||
Optical‐fiber broadband | Network‐related | |||||||
service revenues, etc. : | expenses | |||||||
Up 50.2 | Selling revenues | (including optical‐ | ||||||
and expenses: | fiber broadband | |||||||
service‐related | ||||||||
Down 30.6 | ||||||||
expenses): | ||||||||
Up 112.3 | ||||||||
Operating revenues | Operating expenses | |||||||
‐189.6 | ‐30.6 |
◆Selling expenses represent the sum of cost of equipment sold and commissions to agent resellers. | 4 |
◆Network‐related expenses represent the sum of depreciation/amortization, loss on disposal of property, plant and equipment and intangible assets, and communication network charges. |
"d POINT CLUB" Members
"d POINT CLUB" members | "d POINT CARD" registrants |
(Million members) Topped 75 million | (Million) |
75.09
70.15
Up 7%
43.26
33.72
Up 28%
FY18 | FY19 | FY18 | FY19 |
◆"d POINT CARD" registrants indicate the no. of users who can earn and use "d POINTs" at participating stores by registering their personal information. | 5 |
Telecommunications Business
Operational Performance (1)
Mobile telecommunications | Churn rate |
service subscriptions | |
(Million subs)
Topped 80 million
78.45 80.33
Up 2% | 0.57% | 0.54% |
0.47% | ||
Handset churn rate: | ||
0.44% |
FY18 | FY19 | FY18 | FY19 |
◆Handset churn rate indicates the combined churn rate for smartphones and feature phones. | 6 |
Telecommunications Business
Operational Performance (2)
Total smartphone/ | "docomo Hikari" |
tablet users | optical‐fiber broadband subs |
(Million) | (Million subs) |
40.53 | 42.04 | 6.49 |
Up 4% | 5.76 | |||||||
Up 13% | ||||||||
FY18 | FY19 | FY18 | FY19 |
7
New Rate Plans
No. of applications: Topped 17 million
Mar. 31
16.51 mil
◆New rate plans represent "Gigaho," "5G Gigaho," "Gigalight," "5G Gigalight," "Keitai Plan," "Kids Keitai Plan," "Data Plus" and "5G Data Plus." | 8 |
◆No. of new rate plan applications topped 17 million on Apr. 17, 2020. |
ARPU
Mobile ARPU | docomo Hikari ARPU | Impact of discounts | ||
(Yen)
4,770 | 4,770 | 4,740 | 4,710 | 4,760 |
510 | 530 | 550 | 570 | 580 |
5,240 | 5,250 | 5,140 | 4,970 | 4,890 |
(980) | (1,010) | (950) | (830) | (710) |
FY18/4Q | FY19/1Q | FY19/2Q | FY19/3Q | FY19/4Q |
◆For an explanation of ARPU, please see the Appendix. | 9 |
◆Mobile ARPU and docomo Hikari ARPU exclude the impact of discounts. | |
◆The impact of discounts include those from "Monthly Support," "docomo with" and "docomo Hikari set discount." |
Effective Network Speed
Delivered Japan's fastest speed for both downloads and uploads
for two straight years
(Mbps) | Download | Upload | |
600 | 100 |
300 | 50 | |||
229 | 33 | 【Legend】 | ||||||||||||||||||||||||||||||||||||||||||
136 | Maximum value | |||||||||||||||||||||||||||||||||||||||||||
123 | 19 | 17 | Upper quartile | |||||||||||||||||||||||||||||||||||||||||
Median value | ||||||||||||||||||||||||||||||||||||||||||||
0 | 0 | Lower quartile | ||||||||||||||||||||||||||||||||||||||||||
Minimum value | ||||||||||||||||||||||||||||||||||||||||||||
ドコモ | au | ソフトバンク | DOCOMOドコモ | au | ソフトバンク | |||||||||||||||||||||||||||||||||||||||
DOCOMO | SoftBank | SoftBank | ||||||||||||||||||||||||||||||||||||||||||
- Measurements were performed in accordance with the "Effective Speed Measurement Method of Internet Connection Services Provided by Mobile Telecommunications Carriers" set forth by the Ministry of Internal Affairs and Communications. Data of other carriers were derived from their respective corporate web sites (as of Mar. 31, 2020). The values in the graphs represent the aggregated measurement results for Android and iOS devices.
- For details concerning the measurement method, including the dates and locations of measurement, please see the materials published by each carrier.10
- The expression "Japan's fastest" is based on the comparison of median values.
Cost Efficiency Improvement
(Billions of yen)
FY19 FY19 (target)Focus areas
◆Marketing | |||
1‐3Q | Sales promotion measures, | ||
after‐sales support, etc. | |||
cumulative | |||
◆Network | |||
‐74.0 | |||
Equipment integration, | |||
▲740 | outsourcing cost, etc. | ||
4Q actual | ◆Other | ||
‐56.0 | R&D, information systems, etc. | ||
‐130.0 ‐130.0
◆The amount of cost efficiency improvement above indicates the cost reduction compared to the previous fiscal year. | 11 |
Smart Life Business & Other Businesses:
Operating Profit
(Billions of yen)
Principal services
147.3 | 148.1 | 160.0 | Smart life business |
Content/Lifestyle | |||
Up 1% | |||
Finance/Payment | |||
Other businesses | |||
Support services for | |||
customers' peace of mind | |||
Enterprise solutions | |||
FY18 | FY19 | FY19 (target) |
12
Finance/Payment Services
Finance/Payment Transactions handled
"d CARD" members
(Billions of yen) Topped ¥5 trillion
5,320.0
Up 36%
3,910.0
Up 32% | d CARD |
transactions | |
3,140.0 | 4,150.0 |
(Million members)
11.41
Up 14%
Up 30%
12.97
d CARD GOLD
FY18FY19
5.286.85
FY18FY19
- The amount of transactions handled represent the cumulative amount for FY2019, which includes the transactions handled with "d CARD", "iD," "d Payment" and proxy bill collection service, etc.
◆ | The following changes have been made in association with the integration of "d CARD mini" into "d Payment" service on Nov. 19, 2019: (i) Transactions handled with "d CARD mini" were excluded from the amount of | 13 |
transactions handled with "d CARD" and recorded as "d Payment" transactions; and (ii) "d CARD mini" members were excluded from "d CARD" members.
"d Payment"
Transactions processed | "d Payment" users | Locations where payment/ |
with "d Payment" | point service can be used | |
(Billions of yen) | (Millions) | (Million locations) |
399.0 | |
124.0 | dカードGOLD |
3.2‐fold | 685 |
FY18FY19
Topped 25 million
25.26 | |
12.40 | 2.0‐fold |
FY18 | FY19 |
1.71 |
1.05 |
Up 63% |
FY18FY19
- The amount of transactions processed with "d Payment" represents the cumulative amount of payments made in FY2019 with "d Payment" (code and online payment) and "d Payment (iD)".
- The number of "d Payment" users represents the sum of total number of "d Payment" app downloads and "d Payment (iD)" members.
◆Locations where payment/point service can be used represent the combined no. of locations where "d POINT," "iD" and "d Payment" (code and online payment) services can be used. | 14 |
The FY2019 data on the no. of locations where "iD" service can be used is based on the actual data as of Feb. 29, 2020. |
"d POINT"
"d POINTs" used
"d POINT" partners
(Billion points)
199.8
162.7
Up 23%
58% | |
Points used at | |
76.8 | partners' |
stores, etc. |
121.1
(Brands)
418
752
1.8‐fold
FY18FY19
FY18FY19
◆"d POINT" partners represent the total no. of brands/sites where users can earn or use "d POINTs." | 15 |
Expansion of | partners |
No. of | partners increased approx. 1.5‐fold |
1,250
843
FY18 | FY19 |
◆No. of "+d" partners: The no. of partners that have jointly created new value by integrating DOCOMO's business assets with their own assets. | 16 |
Medium‐Term Strategy "Declaration beyond": Actions Taken (1)
Value & excitement to customers
Declaration 1
Market
leader
Declaration 2
Style
innovation
Declaration 3
Peace of mind and comfort support
Launched5G commercial service
Started operations in 150 locations (with 500 base stations) across Japan. (Service commenced on Mar. 25, 2020)
Concluded"Top Partner"agreement with T. LEAGUE
Aim to enhance official video quality and maximize viewing experience by employing state‐of‐the‐art technologies that leverage 5G. Promote digital marketing through federation of T.LEAGUE member ID and "d Account". (Announced Mar. 18, 2020)
Reinforced disaster preparedness of docomo Shops
Rolled out photovoltaic power generation systems in 245 stores (as of Mar. 31, 2020), with a plan to further increase installations to approx. 500 stores within FY2020. Deployed anti‐inundation sandbags at all docomo Shops in Japan.
17
Medium‐Term Strategy "Declaration beyond": Actions Taken (2)
Value co‐creation with partners
Declaration 4
Industry creation
Declaration 5
Solution
co‐creation
Declaration 6
Partner business
expansion
Started providing"docomo Open Innovation Cloud (dOIC)"
Cloud service that offers the benefits of MEC (Multi‐access Edge Computing) such as low latency and high security, etc. (Commenced on Mar. 25, 2020)
Joint creation ofa wide variety of 5G‐enabled solutions with partners
Started receiving applications for 22 co‐creation solutions (Mar. 25, 2020)
Started collaborationwith Cisco for a cloud‐based telephone system
Help realize diverse workstyles through coordination of "Cisco Webex Calling" and DOCOMO's cloud‐based telephone solution (Launched Mar. 2, 2020)
18
Principal Actions Undertaken in FY2019
Steadily executed various initiatives after unveiling "Declaration beyond"
Declaration 1
Market
leader
Declaration 2
Style
innovation
Declaration 3
Peace of mind and comfort support
Declaration 4
Industry creation
Declaration 5
Solution
co‐creation
Declaration 6
Partner business
expansion
1Q
New rate plans "Gigaho" "Gigalight"
- Message functional enhancement
FACE LOG
Touch‐de‐Kaiwa
docomo IoT
Production Line Analysis
d Point
Fan Connect SP
2Q
d Payment Wallet
d Meal Kit
Anshin Pack Mobile
Anshin Pack Home
5G service launch in Guam
Oshaberi Annaiban
Lending platform
3Q
Amazon Prime comes with DOCOMO's plan
Disney DELUXE Set Wari
Joint business for embot
Free‐of‐charge data transfer, initial handset setting at docomo Shops
Real‐time population survey (domestic)
OMNI edge
Capital and business alliance with Showcase Gig
4Q
5G service launch
Gigaho 60GB Zouryou Campaign
Top Partner agreement with
T.LEAGUE
7 5G‐enabled services
d Wi‐Fi
Stepped up disaster preparedness measures at docomo Shops
22 5G‐enabled solutions
dOIC
Nikko FROGGY+ docomo
19
ESG Evaluations
Nikkei Smart Work Management Survey
Awarded the highest 5‐star rating
for the third straight year
Won Nikkei Smart Work Grand Prize 2020
"Technology Utilization Award"
Awarded to leading companies tackling productivity revolution
through workstyle reform
2020 Health & Productivity Management | PRIDE Index 2019 | |
Certified as a
Awarded "Gold" rating for
"White 500" company for
the fourth straight year
the fourth straight year
◆Nikkei Smart Work Management Survey: Ranking on companies based on four elements of human resource utilization, innovation capability, market development capability and management foundation.
◆2020 Certified Health & Productivity Management Outstanding Organizations Recognition Program: A Ministry of Economy, Trade and Industry program that recognizes enterprises taking strategic actions for the
promotion of employees' health from a business management perspective. | 20 |
◆PRIDE Index: An index established by work with Price, an independent organization that assesses the workplace initiatives for LGBT and other sexual minorities. |
Share Repurchase & Cancellation
Completed repurchase of shares worth ¥300 billion
and cancelled all shares repurchased.
Result of execution | Authorization | Execution rate | |
Aggregate price of | ¥300 billion | ¥300 billion | 100% |
shares repurchased: | |||
Aggregate no. of | 106.6 million shares | 128.3 million shares | 83% |
shares repurchased: | |||
No. of shares | 106.6 million shares | ‐ | |
cancelled: |
(Proportion to total issued shares before cancellation: 3.20%)
- The aggregate no. of shares repurchased described above represents the cumulative number of shares repurchased pursuant to the resolution approved at the Board of Directors meeting held on
Apr. 26, 2019. (Repurchase period: May 7, 2019 - March 9, 2020) | (Counted on trade basis). | 21 |
◆Cancellation of treasury shares was executed on Apr. 2, 2020. |
Medium‐Term Operational Indicators: Progress
FY2018 | FY2019 | Target (FY2021) | |
"d POINT CLUB" members | 70.15 million | 75.09 million | 78.00 million |
Enterprise partners | 2,487 | 3,400 | 5,000 |
Locations where payment/point | 1.05 million | 1.71 million | 2 million |
service can be used | |||
Transactions handled by | ¥3.9 trillion | ¥5.3 trillion | ¥6 trillion |
Finance/Payment business | |||
Enterprise solution revenues | ¥73 billion | ¥89 billion | ¥120 billion |
FY2018 | FY2019 | Target (FY2019) | |
Wait time + attendance time | Average | 65 minutes | Approx. half of FY2018 level |
over 2 hours | |||
FY2018 | FY2019 | Target (FY2019‐23 cumulative) |
Investment for 5G infrastructure | ‐ | ¥52.0 billion | ¥1 trillion | |
buildout, etc. | ||||
22 | ||||
◆Locations where payment/point service can be used represent the combined no. of locations where "d POINT," "iD" and "d Payment" (code and online payment) services can be used. | ||||
The FY2019 data on the no. of locations where "iD" service can be used is based on the actual data as of Feb. 29, 2020. |
FY2019 Summary
Recorded ¥854.7 billion in operating profit achieving full‐year guidance.
Launched 5G commercial service to create new value and contribute to solving social issues.
New rate plans garnered 16.51 million applications. Further reinforced customer base.
No. of "d POINT CLUB" members topped 75 million. No. of participating stores and point usage also continued to expand at a favorable pace.
Delivered Japan's fastest effective network speed both for downloads and uploads for two consecutive years.
Total amount of finance/payment transactions reached ¥5.32 trillion. "d Payment" transactions also recorded a significant increase.
Achieved cost efficiency improvement of ¥130 billion delivering on full‐year target.
Executed share repurchase worth ¥ 300 billion. Driving business considering capital efficiency.
23
1.FY2019 Results Highlights
2.FY2020 Principal Actions
24
FY2020 Principal Actions (1)
The Start Year for Growth in a New Era
Further reinforcement | Full‐scale execution of | |||||||
a business foundation | New value creation | |||||||
of customer base | centered on our | for the 5G era | ||||||
membership base | ||||||||
Structural reform underpinning the new era
25
FY2020 Principal Actions (2)
Further reinforcement
of customer base
Full‐scale execution of a business foundation centered on our membership base
New value creation for the 5G era
Structural reform
underpinning the new era
- Further refine customers' experience at shopfront and online, and enhance the attractiveness of "d POINT" program.
- Compelling rate plans and early roll out of 5G coverage.
- Build strong customer touchpoints for members and advance digital marketing.
- Reinforce growth areas, e.g., finance/payment, marketing solutions, etc.
- Full‐scale deployment of new solutions through co‐creation with partners.
- Deliver new sensory services and experiences primarily through video.
- Improve efficiency of operational processes through DX and reallocate resources to growth areas.
- Streamline business operations by stepping up efforts for 3G subscriber migration.
26
5G Service (1)
Create new value and promote solution of social issues
Network
Device
Service
Solution
Launched March 25, 2020
Started in 150 locations across Japan with 500 base stations
Total 7 models
(6 smartphones, 1 data device)
Started offering 7 services
that take advantage of 5G's unique properties
Started offering "22 solutions" and "docomo Open Innovation Cloud"
Planned actions for FY20
Promotion of O‐RAN
Deployment of millimeter wave
Increase variety of compatible devices
(Rollout of standard models)
Pursuit of new experience and sensory services,
e.g., music, gaming, video, sports, etc.
Value creation suited to remote‐work society
(medical/education/manufacturing, etc.)
◆O‐RAN Alliance (Open Radio Access Network Alliance): An international standardization organization established with the goal of making 5G and other next‐generation radio access networks | 27 |
more scalable, open and intelligent. | |
5G Service (2)
Subscriber growth (illustrative) | 5G Area Construction (illustrative) |
Aim to acquire 20 mil subs | Aggressive buildout of 5G coverage |
before end of FY2023 | |
(Subscriptions) | 20 mil | 20,000 | ||||||
base | ||||||||
stations | ||||||||
10,000 | ||||||||
500cities | base | |||||||
stations | ||||||||
47 | including all | |||||||
150 | government‐ | |||||||
prefectures | designated | |||||||
locations | ||||||||
across Japan | cities | |||||||
0.014 mil | 500 | |||||||
base stations | ||||||||
FY19 | FY20 | ・・・ | FY23 | Mar. 2020 | Jun. 2020 | Mar. 2021 | Jun. 2021 | Mar. 2022 |
28
Response to COVID‐19
Extension of payment due for mobile phone charges, etc.
Re‐grant of expired "d POINTs"
Support measures for users under
25 years old
Free online health consultation
through "d Healthcare" app
Telework realization support
Provision of population dynamics
analysis using
"Mobile Spatial Statistics®"
Deferred payment deadline of phone charges originally due on and after Feb. 29 to May 31 for customers who filed an application for extension.
Re‐grant "d POINTs" expired in March and April 2020.
Free‐of‐charge provision of "Additional 1GB Option" and "Speed Mode" for up to 50GB to users under 25 years old during the period between April and June 2020.
(Extension of program period to June 30 announced today)
Limited‐time provision to "d Account" users of a free 24‐hour chat service with medical doctors for consultation of COVID19‐ related and other anxieties or health concerns.
Provision of communications means for teleworking/work‐ from‐home as well as other services that help smooth information sharing between distant locations.
Ongoing analysis of demographic changes in principal areas | |
before and after the declaration of state of emergency using | |
"Mobile Spatial Statistics" and provision of analysis results to | |
national and local governments, media, etc. | 29 |
Principal Impacts from COVID‐19
Element | Impact | Causes | ||
Voice | Up | Increase in voice calls resulting from reduced opportunities for | ||
face‐to‐face communication | ||||
Mobile | Slightly | Internet usage is considered to have increased due to a rise in the | ||
Data | number of people staying at home, but the impact on mobile data | |||
communication | up | |||
communication has been limited | ||||
traffic | ||||
International | Significantly | Decrease in the no. of outbound and inbound travelers | ||
roaming | down | |||
Decrease in the no. of shop visitors due to shortened store hours | ||||
Device and service sales | Down | Delay in supply of handsets and other products | ||
Deceleration in pace of subscriber migration to 4G and 5G | ||||
Slightly up | Increased usage due to heightened demand from users staying at | |||
Content/lifestyle | home | |||
Slightly | Lower user acquisition resulting from reduced sales at shops | |||
Smart life | down | |||
Decline of new user acquisition | ||||
Finance/payment | Down | Decrease in finance/payment transactions processed resulting | ||
from voluntary restraint from going out and dampened | ||||
consumption | ||||
Capital expenditures | Down | Slower progress of capital investments due to delay in supply of | ||
network equipment, construction schedule | ||||
◆The table above summarizes the key elements that have already affected our business and are likely to continue in to the future together with their respective degrees of impact and causes. The actual business | 30 |
impact from COVID‐19, however, may not be limited to the descriptions above. The degrees of impact are not necessarily indicative of any future changes in revenues and/or profit. |
FY2020 Guidance
■ Guidance for FY2020 will not be disclosed at this juncture given the difficulty of making a reasonable estimate on our financial results due to the COVID‐19 outbreak.
■ FY2020 guidance will be provided promptly once it becomes possible to perform a reasonable estimate following a careful determination of its future financial impact.
■ Annual cash dividends per share for FY2020 is planned to be kept unchanged from the previous fiscal year at ¥120.
31
Always chosen
to sustain connections
as your robust ICT service partner
32
The new of today, the norm of tomorrow
33
Appendix
34
Principal Services, etc., Included in
Each Reportable Segment
Telecommunications business
Mobile communications services
- 5G services・LTE (Xi) services ・FOMA services (3G) ・International services ・Sales of handset/equipment for each service etc.
Optical fiber broadband service and other telecommunications services
・Optical‐fiber broadband services | ・Satellite communications services | etc. |
Smart life business
Content/ Lifestyle services
- "dTV" "d hits" "d shopping" "d fashion" "d travel" "d magazine" "d photo" "d healthcare"
・DAZN for docomoNTT Plala Inc. ・Oak Lawn Marketing, Inc. ・Tower Records Japan Inc. etc.
Finance/Payment services
・d CARD | ・d CARD GOLD | ・iD | ・d Payment | ・Proxy bill collection etc. | |
Other businesses
Support services for customers peace of mind
・"Mobile Device Protection Service" ・"Anshin Remote Support" etc.
Enterprise solutions
・Enterprise IoT solutions | ・System development/sales/maintenance services | etc. |
35
Definition and Calculation Methods
of ARPU
i. Definition of ARPU
ARPU (Average monthly Revenue Per Unit):
Average monthly revenue per unit, or ARPU, is used to measure average monthly operating revenues attributable to designated services on a per user basis. ARPU is calculated by dividing telecommunications services revenues (excluding certain revenues) by the number of active users of our wireless services in the relevant periods, as shown below "ARPU Calculation Method." We believe that our ARPU figures provide useful information to analyze the average usage per user and the impacts of changes in our billing arrangements.
ii. ARPU Calculation Methods
Aggregate ARPU = Mobile ARPU + "docomo Hikari" ARPU
‐ Mobile ARPU | : Mobile ARPU Related Revenues (basic monthly charges, voice charges, communication charges) / No. of active users |
- "docomo Hikari" ARPU : "docomo Hikari"‐related revenues (basic monthly charges, voice communication charges) / No. of active users *ARPU excluding the impact of discounts are calculated without including the amounts of discounts applied in the relevant revenues.
- Active Users Calculation Method
Sum of No. of active users for each month ((No. of users at the end of previous month + No. of users at the end of current month) / 2) during the relevant period
iv.
- The number of "users" used to calculate ARPU is the total number of subscriptions, excluding the subscriptions listed below:
- Subscriptions of communication modules services, "Phone Number Storage," "Mail Address Storage," "docomo Business Transceiver" and wholesale telecommunications services and interconnecting telecommunications facilities that are provided to Mobile Virtual Network Operators (MVNOs); and
- Data Plan subscriptions in the case where the customer contracting for such subscription in his/her name also has a subscription for "5G," "Xi" or "FOMA" services in his/her name.
- Revenues from communication module services, "Phone Number Storage," "Mail Address Storage," "docomo Business Transceiver" and wholesale telecommunications services and interconnecting telecommunications facilities that are provided to Mobile Virtual Network Operators (MVNOs) , and impact on revenues from "d POINT" program, etc.,are not included in the ARPU calculation.
36
Special Note Regarding Forward‐Looking Statements
All forward‐looking statements that are not historical facts are based on management's current plans, expectations, assumptions and estimates based on the information available as of the filing date of this document. Some of the projected numbers in this report were derived using certain assumptions that were indispensable for making such projections in addition to historical facts. These forward‐looking statements are subject to various known and unknown risks, uncertainties and other factors that could cause our actual results to differ materially from those contained in or suggested by any forward‐looking statement. With regard to various known and unknown risks, uncertainties and other factors, please see our latest Annual Securities Report and Quarterly Securities Reports.
Names of companies, products, etc., contained in this presentation are the trademarks or registered trademarks of their respective organizations.
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NTT DoCoMo Inc. published this content on 28 April 2020 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 28 April 2020 08:12:05 UTC