National Bank of Greece S A : ISO certification for NBG

​Implementation of the International Guidelines by the National Bank of Greece:

1. ISO 19600: 2014 for Compliance Management

2. ISO 26000: 2010 for Corporate Social Responsibility, along with

3. the European Banking Authority's (EBA) Internal Governance Guidelines (EBA-GL-2017-11)

National Bank of Greece, following a successful audit by the independent audit and inspection TÜV AUSTRIA Hellas organization, has received certificate for the effective implementation, monitoring and coordination for:

• the Bank and Group Compliance Management System, as set out in ISO 19600: 2014 International Guide. This certification shall include both Compliance and AML/CFT Management in the Bank and the Group,

• the Corporate Social Responsibility (CSR) principles in the Bank and the Group as set out in ISO 26000: 2010 International Guide.

In addition, being innovative in the banking industry, the Bank has been successfully audited and has received relevant certification for the implementation and monitoring of internal governance requirements for the Bank and the Group, in accordance with the European Banking Authority's Guidelines on internal governance (EBA-GL-2017-11).

NBG is the first Greek bank to have received the abovementioned certifications.

Following a demanding and highly successful audit process, the Bank has fully complied with the guidelines of the aforesaid standards for the Corporate Social Responsibility, Compliance Management and Internal Governance by incorporating them into its own values and practices.

AUSTRIA Hellas CEO, Mr. Ioannis Kallias, reports: 'At TÜV AUSTRIA Hellas we are extremely pleased and honored for our partnership with National Bank of Greece as well as for the successful audit for the implementation, monitoring and coordination of international principles for the Compliance Management, the Internal Governance and the Corporate Social Responsibility for the Bank and the Group. As a company that focuses on excellence in customer service, we are responsible for signing compliance with the principles and requirements of those international standards in order to contribute to the dynamic evolution of our clients' services'.

The Group Chief Compliance and Corporate Governance Officer, Mr. Panos Dasmanoglou states accordingly: 'The Group Compliance and Corporate Governance Functions of National Bank of Greece are aimed at ensuring a high level of corporate governance, good repute, as well as credibility of the Bank towards shareholders, clients, investors, as well as Supervisory and other Independent Authorities. This is achieved through the establishment of a suitable and effective corporate governance framework, the timely adjustment of the Bank to the new laws and regulations, the appropriate management of compliance and ML/TF risk, and the establishment of an adequate and effective compliance control environment within the Bank and the Group companies. At the same time and within the same framework of consistency towards stakeholders (shareholders, market, employees, society and environment), NBG has developed a set of socially responsible actions, initiatives and practices in all important pillars of sustainable development, contributing to the progress and to the prosperity of the Greek society. These certificates, which verify the vital role of the Group Compliance and Corporate Governance General Division in the appropriate implementation, monitoring and coordination of the Compliance Management System, including the demanding management of AML/CFT, the Internal Governance requirements, as well as the principles of Corporate Social Responsibility for the Bank and the Group, represent for us a significant recognition of a corporate culture that promotes compliance, sound corporate governance and social responsibility as a key components of the success of National Bank of Greece'.

About TÜV AUSTRIA HELLAS

TÜV AUSTRIA HELLAS is an independent organization providing integrated control, training, inspection and certification services for safety, quality, environment and resource management. Its service portfolio focuses on serving customers' needs for the benefit of quality and competitiveness of their products, services and human resources.The company's clientele includes companies from all sectors of the economy such as agri-food, financial, tourism, industrial, lifts and elevators, energy, construction and more. At the same time, it focuses on the educational component through its trainingl center, which is recognized as a Level II Lifelong Learning Center (www.tuvaustriahellas.gr / www.tuvaustria.academy / www.tuv.at ).