Motorola Solutions' CTO Paul Steinberg shares his perspective

In this short video, Motorola Solutions' Chief Technology Officer Paul Steinberg discusses how retailers can design the shopping experience of the future

Watch the video here: How Do You Design the Shopping Experience of the Future?

Also check out Paul's recent blog on the future of retail. "The connected environment is a platform that will take the complexity out of disparate technologies, allowing multiple systems to be leveraged together to exchange and aggregate only the relevant data that is needed to make intelligent, real-time decisions. This connectivity will provide new levels of visibility of inventory and assets, and the opportunity to gain valuable insights from the movement and actions of store assets, associates, products and millions of shoppers."

KEY FACTS:

Motorola Solutions' Holiday Shopping Study

  • Almost six in 10 shoppers (58%) have a better shopping experience when store associates use handheld mobile computers to provide pricing and product availability information. More than 65% of store associates agreed that they could better serve customers with these technologies.
  • Retailers can recover 68% of out-of-stock (OOS) incidents if they are prepared to offer shoppers the option to order the items before leaving the store and shipping the items to their homes.
  • About 61% of store associates offered purchase and ship options beyond traditional in-store purchases. Approximately 35% of store associates were able to offer online or mobile ordering with in-store pick up for OOS items and 30% could ship OOS items bought in-store to shoppers' homes.

About Motorola Solutions
 Motorola Solutions is a leading provider of mission-critical communication solutions and services for enterprise and government customers. Through leading-edge innovation and communications technology, it is a global leader that enables its customers to be their best in the moments that matter. Motorola Solutions trades on the New York Stock Exchange under the ticker "MSI." To learn more, visit www.motorolasolutions.com. For ongoing news, please visit our newsroomor subscribe to our news feed.

Contact Information

Motorola Solutions Newsroom
motsolutionsnewsroom@motorolasolutions.com

Chantal Montsion
Motorola Solutions
+1 847-538-5161
+1 847-668-3050
chantal.montsion@motorolasolutions.com

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