Notice of Annual
General Meeting
2022
Medibank Group - our story
We're a health company working to create Better Health for Better Lives by providing the best health and wellbeing experience for people across Australia. Building upon our
46-year history as one of Australia's leading health insurers, our Medibank and ahm brands now support millions of customers to manage their health and wellbeing through personalised products and services.
We're investing in preventative health and reimagining healthcare to give people greater choice, better access and more control over their care. We're partnering with doctors, hospitals and governments to deliver care in new ways - and growing and developing new health services through our Amplar Health business. We're also working together to drive the change within Australia's healthcare system to help ensure it can support our generation and those to come.
Purpose
Vision
Better Health for Better Lives
The best health and wellbeing for Australia
Values Customer obsessed Show heart Brilliance together Break boundaries
Strategy | Growing as a health company |
Deliver leading | Differentiate our | Expand in health |
experiences | insurance business |
Our brands
Health insurance | Health services | ||||
Health and wellbeing including Live Better | |||||
Diversified insurance | Preventative programs | ||||
Clinical homecare and virtual care | |||||
Investments in primary care, virtual care and | |||||
Travel | Pet | Life | Car and home | health system navigation support | |
Investments in no gap healthcare programs | |||||
Sustainability focus areas | |||||
Customer | Employee | Community | Environmental | ||
health | health | health | health | Governance |
Medibank
Dear Shareholder
We are pleased to invite you to attend the annual general meeting ("meeting" or "AGM") of Medibank Private Limited ("Medibank") to be held on Wednesday 16 November 2022 at 10.30am (Melbourne time). Shareholders will also have the opportunity to attend the meeting virtually via web.lumiagm.com. Registration will commence (in-person and online) at 9.30am (Melbourne time).
AGM details
The meeting will be held at the Clarendon Auditorium, Level 1, Melbourne Exhibition Centre, Melbourne Convention and Exhibition Centre, 2 Clarendon Street, South Wharf, Victoria 3006. A map with directions to the venue appears on page 21 of this notice.
In person attendance
If you attend the meeting in person, you will need to register at one of the registration desks on the day. You will find it easier if you bring with you a shareholder document showing your holder number (such as a holding statement or proxy form).
Medibank continues to monitor the impact of the COVID pandemic on the meeting and will follow guidance and directions from Federal and State governments. These directions, along with those issued by the Melbourne Convention and Exhibition Centre, may impose certain requirements on those attending the meeting in person, including social distancing and wearing face masks. Accordingly, while you may attend in person, if you are concerned about the impacts of COVID or the potential restrictions that can be imposed, you are encouraged to participate in the meeting online.
There is also a possibility that Federal or State government guidance or restrictions applicable at the time of the meeting may prevent, or limit the number of shareholders attending in person. Should this occur, we will advise shareholders
of those restrictions and any alternative arrangements prior to the AGM via an announcement to the ASX and an announcement on our website at medibank.com.au/about/investor-centre/annual-general-meeting/.
Virtual attendance
Shareholders and proxyholders can watch the AGM live in real time on the Lumi online platform. All shareholders attending virtually will be given a reasonable opportunity to participate in the AGM including a right to vote and to ask questions or make comments, both verbally and in writing.
Information on how to participate virtually, including system requirements, logging in, and how to vote and ask questions, is provided on page 6 of this Notice of Meeting and in the Virtual Meeting Guide on pages 17 to 20. You can also find this information on Medibank's website at medibank.com.au/about/investor-centre/annual-general-meeting/.
The meeting will be webcast live and may be viewed at medibank.com.au/about/investor-centre/annual-general-meeting/. The webcast will also be available on Medibank's website shortly after the conclusion of the meeting together with the presentations and voting results. Non-shareholders may view the AGM via the webcast.
If you are unable to attend the meeting, I encourage you to submit your voting instructions by:
- following the instructions on the front of the proxy form to lodge your proxy electronically atinvestorvote.com.au; or
- completing the personalised proxy form and returning it to Medibank's share registry. The completed proxy form must be lodged electronically or be received by no later than 10.30am (Melbourne time) on Monday 14 November 2022.
This Notice of Meeting sets out the details of the items of business of the meeting, as well as voting instructions and explanatory notes.
At the AGM, Chief Executive Officer David Koczkar and I will review the operations and performance of Medibank for the year ended 30 June 2022. There will be an opportunity for shareholders to ask questions about matters relevant to the business of the meeting or about Medibank generally. We encourage your participation at the meeting and look forward to providing an informative program.
I hope you are able to join us at the AGM and thank you for your support as a shareholder.
Yours sincerely
Mike Wilkins AO
Chair
Notice of Annual General Meeting 2022 1
2022 highlights
Customer
3.96m
total customers
at 30 June 2022
27.45%
market share
(+14 bps since FY21)
$5.4b
total claims paid
- $682m
total COVID financial support
to date - includes c. $368m customer give backs
45.3(+8.2) Medibank
42.4 (-0.6)ahm
customer advocacy
(average Service NPS)
Services supported | |
1.2m+ | 24.7m+ |
hospital admissions | extras services |
60.9k (+3.2%)
reported net resident policyholder growth
c. 568k
customers engaged with Live Better and preventative programs
476k+
surgical procedures
Health services
10,086(+40%) c.7,239(-5%) $10m c.3.5m 3,245
customers engaged with preventative health programs
customers used Medibank at Home
investment in health tech company Medinet
virtual | patients used |
health | My Home Hospital |
interactions | since Jan 2021 launch |
2 Medibank
Our performance
$393.9m(-10.7%) | 7.3cps (+5.8%) | 13.4cps (+5.5%) |
Group net profit after tax | final ordinary dividend | total ordinary dividend |
fully franked | fully franked |
$6,859.8m
Health Insurance segment revenue
Composition of | % |
2022 segment | 92.9 |
operating profit | $592.6m |
Health Insurance |
7.9⁄ 10
employee engagement
$321.8m | -$24.8m | |||||
Medibank Health | net investment | |||||
segment revenue | income / loss | |||||
7.1% | c. $15m | |||||
$45.5m | in productivity | |||||
Medibank Health | savings | |||||
including around | ||||||
3,768 | 1,300 | |||||
employees | health professionals | |||||
Headcount at 30 June 2022 |
All data is presented on a statutory basis
Notice of Annual General Meeting 2022 3
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Medibank Private Ltd. published this content on 14 September 2022 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 14 September 2022 22:49:08 UTC.