Annual Report 2022 |

Annual Report 2022

LINK Mobility Group Holding ASA

LINK Mobility Group Holding ASA

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Annual Report 2022 |

LINK in short

03

Message from the CEO

05

LINK and the digital messaging industry

07

LINK strategic context

11

LINK's versatile business model

14

LINK to execute on profitability in 2023

19

LINK in the US

22

LINK product portfolio

25

Sustainability at LINK

30

People

32

Planet

37

Profit

40

Report from the Board of Directors

44

Market position and development

45

Comments related to financial statements

46

Risks

47

Board statement on corporate governance

51

Financial statements

61

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Annual Report 2022 | LINK in short

LINK in short

LINK has 700 employees in 30 offices across 18 countries in Europe and the US

2022 revenue NOK 5.2 billion

Adjusted EBITDA NOK 625 million => EBITDA margin 12%

LINK's 50 000 customers worldwide last year sent 17 billion messages, averaging more than 300 000 messages per customer

Revenue NOKm

Adjusted EBITDA NOKm

6000

900

5190

+22%

4410

4000

3539

600

2890

2000

300

0

0

2019

2020

2021

2022

3

+27%

625

557

391

308

2019

2020

2021

2022

LINK Mobility Group Holding ASA

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Annual Report 2022 | LINK in short

LINK was founded more than 20 years ago and relisted on the Oslo Stock Exchange in 2020 after being taken private in 2018. Since returning to the stock market, LINK has completed 5 new acquisitions in Europe and expanded to the US.

Altiria (Spain) Acquisition of chatbot Xenioo

Expansion to the US with Message Broadcast

AMM (Italy) Tismi (Netherlands)

2022

2021

2020

US customer base

WebSMS (Austria)

LINK has offices in most European countries and the US

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Message from the
CEO

Annual Report 2022 | Message from the CEO

LINK continues to grow and dominate its markets, demonstrating our ability to adapt to changing macroeconomic conditions and market trends. After a couple of strong years for the Communication Platform as a Service (CPaaS) industry, 2022 experienced slower growth with lagging market adoption for more advanced CPaaS products. New complex solutions, with a significant potential for increased customer satisfaction and efficiency savings, require larger value chain adaptations by customers which were postponed in a more uncertain macro environment. Despite these tougher market conditions in 2022, LINK delivered organic revenue growth of 12% and entered 2023 with a significantly higher contract backlog and better

growth momentum. Assuming stable macro trends, we expect continued improvements through 2023 and into 2024.

LINK's board of directors concluded in 2022 that the company had matured from a private to a public company and successfully evolved from an Application to Person (A2P) messaging provider to an established CPaaS player. To build on this position and further strengthen strategic execution in the next development phase, André Christensen was elected new chairperson of the board and I was

appointed CEO. A continuation of historical knowledge and competence was secured by Jens Rugseth, the founder and former chairperson, carrying on as board member. The new chairperson brings strong industry knowledge and commercial capabilities as an entrepreneur and investor with broad strategic and operational experience from Software as a Service (SaaS) scale-ups across Europe, North America and Asia.

LINK implemented commercial changes and cost reduction initiatives in 2022 to improve growth and profitability. We also prioritized development and sales of products on the preferred customer channels SMS, RCS and WhatsApp and selected CPaaS solutions with proven market demand like our chatbot Xenioo. These changes resulted in higher forecasted gross profit contribution from new contract wins, up 63% YoY to NOK 70 million in the second half of 2022.

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Link Mobility Group Holding ASA published this content on 28 April 2023 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 28 April 2023 05:06:30 UTC.