Koncar D&ST : 20 Years of Quality Management with ISO 9001
July 24, 2015 at 02:17 pm IST
Share
News
20 Years of Quality Management with ISO 9001
24. 7. 2015 Since its very beginnings, Končar D&ST has recognized the importance of doing business according to the principles of good business practices and the internationally recognized ISO 9001 quality management systems standards.
These principles are the foundation of any successfully run company.
On July 7, 1995 Končar D&ST introduced the system of quality management according to ISO 9001 standards, and was certified by the Bureau Veritas.
At that time, getting the ISO 9001 certification was a pioneering venture, which we accomplished with great enthusiasm. It was only the sixth ISO 9001 certificate in Croatia, and the third among manufacturing companies with no foreign ownership. During this time, we also adopted the principles and a business approach driven by customer satisfaction and achieved through fullfillment of contractual obligations. This implied process definition and documentation, clear company policy and organization, established communication and information transmission, as well as motivated and satisfied partners throughout the whole process - customers, suppliers, financial information recipients, owners, and employees.
The quality management policy then, and currently slightly revised, states:
Our primary goal is customer satisfaction. Every delivered product and every service provided are in and of themselves a recommendation for the future orders.
Products and services carrying the Končar D&ST stamp are a synonim for quality.
Our success is based on skilled and motivated employees, our knowledge, organization, modern technology, and above all - on our attitude towards quality.
Establishing partnerships with the suppliers and generally improving the supplier quality are some of the ways of achieving complete customer satisfaction
Koncar Distributivni i Specijalni Transformatori dd is a Croatia-based company active in the electrical sector. It produces and distributes medium power and special transformers up to 100 megavolt ampere (MVA) and 170 kilovolt (kV). The Company's product range includes oil immersed distribution transformers, dry type distribution transformers, medium power transformers and special transformers, such as rectifier and converter transformers, locomotive transformers, transformers for ironworks, earthing transformers, reactors, traction transformers for fixed installations and rolling stocks, furnace transformers, autotransformers and reactors for different applications, among others. The Company sells its products domestically and abroad: in European countries, such as Sweden, Germany, France, United Kingdom, Poland, Russia, Estonia, Spain, Albania, Slovenia, among others, Gulf Countries, Near East, Africa and America.