CORPORATE PRESENTATION
4Q-2023
Cautionary Statement
This document contains "forward-looking statements," relating to, among other things, future operating and financial results, project performance, expenses, the impact of acquisitions and divestments, business strategy and any restructuring plans. These statements use words, and variations thereof, such as the future tense verbs generally, "plan", "intend", "expect", "anticipate", "estimate", "maintain", "project", "continue", "reduce" and "grow". We caution you not to rely on these forward-looking statements as the basis for any investment or divestment decisions regarding securities issued by the Company. These statements are based on assumptions and expectations of future events at the time they are made and, therefore, are subject to uncertainty.
If the underlying assumptions prove to be inaccurate, or known or unknown risks or uncertainties materialize, actual results could vary materially from the expectations and projections expressed in these forward-looking statements. Uncertainties relate to, among other things, the company's ability to successfully execute its planned projects and strategic plans, the possibility that expected benefits and opportunities may not materialize in the expected timeframe or at all, the impact of divestments, as well as risks related to the political and economic scenario; new regulations or more demanding regulatory changes; breach of rules and/or regulations; inability to attract and retain talent; cyber-attacks; failures or crashes of key systems; technological obsolescence; financial and market risks (exchange rate, inflation, interest rate, credit and liquidity); climate change causing natural disasters that affect operational continuity and/or increase costs in the value chain; inconsistency between ESG declarations and implementation; damage to infrastructure affecting physical security and operational continuity; conflicts with the community; accidents, illnesses or other events that impact the minimum number of people required to operate; failures in the supply chain and inventories; relationships with suppliers who fail to meet minimum standards; sale of products harmful to people's health or safety; inadequate identification and response to the preferences of our current and prospective customers. A more detailed list and description of these risks can be found in the Annual Report and in the notes to the financial statements of Falabella S.A., which are available online at the company's website (https://investors.falabella.com), as well as on the website of the Financial Market Commission (www.cmfchile.cl).
The information contained in this presentation pertain to the dates and for the time periods indicated therein, and the company assumes no obligation to update any of the information contained in this document. Accordingly, you should not rely on the accuracy of any statements or other information contained in any archived webcast or video on demand as the basis for investment or divestment decisions in securities issued by the company.
All numbers in this presentation are expressed as of LTM December 2023, converted to US Dollars and rounded to millions.
Physical and Digital ecosystem with diversified presence across Latin America
Key Financial Figures1
US$ 12.8 Bn
Total Revenue
US$ 2.8 Bn
Online GMV
US$ 0.8 Bn
EBITDA
+20.000 Sellers3 | US$ 11.3 Bn1 |
(-12% YoY) | |
With sales in our Marketplace | |
Retailers revenue |
US$ 734 MM2 | US$ 479 MM2 |
(+ 7% YoY) | (+13% YoY) |
Third-party sales (3P) | Mallplaza Revenue |
Clients
+18.6 MM3 | US$ 7,3 Bn3 | |
(+0% YoY) | (-5% YoY) | |
Loyalty program participants | Gross Loan Book | |
35 MM2
Dispatches
- Figures as of 4Q23, last twelve months (LTM). Home Improvement operation includes the businesses in Chile, Peru, Colombia, Brazil, Mexico, Argentina and Uruguay. Mexico and Colombia do not consolidate in the financial statements.
- Figures as of 4Q23, last twelve months (LTM).
- Figures as of December 2023. Gross Loan Book includes Financial Services Mexico.
Constantly evolving to meet our customers' demands
Born over 130 years ago as a tailor shop, built a powerful model with important synergies, based on the virtuous circle between retail,
financial services and malls
Organic initiatives
1980 | 1993-5 | 1999 | 2006 | 2015 | 2018 | 2021 | 2022 | ||
Falabella | Entry to Argentina | Falabella.com | Falabella & CMR | Sodimac opens first | Integration of CMR and | Launch of | First IKEA store | ||
launches | |||||||||
and Colombia | launched in Chile | enter Colombia | Homecenter stores in | Banco Falabella Chile to | Falabella.com | opened in | |||
CMR | |||||||||
Brazil and Uruguay | improve value proposal. | in Chile | LatAm, Chile | ||||||
1889 | 1990 | 1998 | 2002 | ||||||
Falabella starts | Falabella builds | Banco Falabella | First Tottus | 2022 | |||||
as a tailor | its | launched in | opened in | Launch of | |||||
shop | first shopping | Chile | Peru | ||||||
Falabella.com | |||||||||
center Mall Plaza | |||||||||
in Peru | |||||||||
Mergers & Acquisitions
1993-5
Falabella acquires
Saga
2003 | 2004 | 2014 | 2016 | 2017 | 2018 |
Falabella & | Falabella | Sodimac acquires | Falabella & Soriana | The first Falabella- | Falabella announced |
Sodimac merge | acquires | Maestro in Peru | form partnership to | Soriana credit card | the acquisition of 100% |
San Francisco | 2013 | develop home | was issued in Mexico of Linio and signed an | ||
in Chile | improvement and | MOU to develop and | |||
Sodimac | financial services in | operate IKEA |
acquires | Mexico |
Dicico in Brazil |
2023
Launch of
Falabella.com
in Colombia
First IKEA store
opened in Colombia
Physical and Digital ecosystem with diversified presence across Latin America
Present in all major LatAm markets
7Countries
Key highlights of Falabella's platform:
- Large market size
- Growing young and middle class
- Low banking penetration
- Growth potential for the digital platform
- Low relative physical penetration in retail compared to developed markets
Department | 45 Stores | 35 Stores | 26 Stores | ||||
Stores | |||||||
Home | 88 Stores | 56 Stores | 42 Stores | 7 Stores | 54 Stores | 4 Stores | 13 Stores |
Improvement | |||||||
Supermarkets | 72 Stores | 89 Stores | |||||
Financial | 2,901,043 | 1,184,289 | 1,468,008 | 669,149 | |||
Active credit | Active credit | Active credit | Active credit | ||||
Services | |||||||
cards | cards | cards | cards | ||||
Real Estate | 27 Malls | 15 Malls | 4 Malls | ||||
1. All figures as of December 2023. Home Improvement Chile & Colombia includes IKEA.
Contribution breakdown
MIX BY COUNTRY
MIX BY BUSINESS
Mexico
2% Revenue
Colombia
16% Revenue
10% EBITDA
Peru
25% Revenue
23% EBITDA
Chile
54% Revenue
65% EBITDA
Brazil
2% Revenue
1% EBITDA
Uruguay <1% Revenue<1% EBITDA
Argentina <1% Revenue
Home Improvement | 38% | 32% |
US$ 5.4 billion | Revenue | EBITDA |
revenue | ||
Department Stores | 24% | 9% |
US$ 3.4 billion | Revenue | EBITDA |
revenue | ||
Supermarkets | 17% | 12% |
US$ 2.5 billion | Revenue | EBITDA |
revenue | ||
Financial Services | 16% | 7% |
US$ 7.3 billion | Revenue | EBITDA |
Loan Book | ||
Real Estate | 5% | 40% |
3.5 million | Revenue | EBITDA |
sqm of GLA |
1. Mix by Country and Mix by Business as of 4Q23 LTM. Segment 'Colombia' and 'Home Improvement include Sodimac Colombia and Sodimac Mexico, Financial Services includes Financial Services Mexico which we do not consolidate. Revenue and EBITDA breakdown does not consider Segment 'Others, elimination & annulment'.
OUR STRATEGY
Our virtuous cycle results from our omnichannel retail, marketplace and financial services leveraging each other to grow
35 million | |
Total Customers | |
20 thousand | |
Sellers | |
CUSTOMERS SELLERS | 577 |
Stores & Malls |
7.4 million Banking Customers
Operations in
7countries
- Sodimac
- CMR Falabella
- Sodimac
- Banco Falabella
- Mallplaza
- Falabella
- Tottus
- Falabella.com
- Sodimac
- Banco Falabella
- Mallplaza
- Falabella
- Tottus
- IKEA
- Falabella.com
- Sodimac
- Banco Falabella
- Mallplaza
- Falabella
- Falabella.com
- IKEA
• Sodimac
- Sodimac
- Sodimac
In this way, we transform our ecosystem by leveraging our data, technology, and people, with a focus on sustainability.
JOURNEY DEL CLIENTE
TRAFFIC | INTERMEDIATION | FINANCIAL | LOYALTY | DELIVERY |
& RETAIL | SERVICES | |||
Home
Delivery
Commited to ESG and a
sustainable
Data Analytics | Technology | Talent | business development |
ENABLERS
HIGHLIGHTS
4Q-2023
Clients
Attachments
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Disclaimer
Falabella SA published this content on 05 March 2024 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 05 March 2024 15:40:07 UTC.