The following discussion and analysis of our financial condition and results of operations should be read in conjunction with our consolidated financial statements and related notes included elsewhere in this Annual Report on Form 10-K. As discussed in the section titled "Note Regarding Forward-Looking Statements," the following discussion and analysis contains forward-looking statements that involve risks and uncertainties. Our actual results could differ materially from those discussed below. Factors that could cause or contribute to such difference include, but are not limited to, those identified below and those discussed in the section titled "Risk Factors" included elsewhere in this Annual Report on Form 10-K. Our fiscal year end isApril 30 . This section of our Annual Report on Form 10-K discusses our financial condition and results of operations for the years endedApril 30, 2021 and 2020 and year-to-year comparisons between the years endedApril 30, 2021 and 2020. A discussion of our financial condition and results of operations for the year endedApril 30, 2019 and year-to-year comparisons between years endedApril 30, 2020 and 2019 that is not included in this Annual Report on Form 10-K can be found in Part II, Item 7, "Management's Discussion and Analysis of Financial Condition and Results of Operations" of our Annual Report on Form 10-K for the year endedApril 30, 2020 , filed with theSEC onJune 26, 2020 , and is incorporated by reference herein. Overview Elastic is a search company. We deliver technology that enables users to search through massive amounts of structured and unstructured data for a wide range of use cases. Our primary offering is the Elastic Stack, a powerful set of software products that ingest and store data from any source, and in any format, and perform search, analysis, and visualization in milliseconds or less. The Elastic Stack is designed for direct use by developers to power a variety of use cases. We also offer three software solutions - Enterprise Search, Observability, and Security - built on the Elastic Stack. Our solutions are designed to be deployed everywhere: in public or private clouds, in hybrid environments, or in traditional on-premises environments. Our products are used by individual developers and organizations of all sizes across a wide range of industries.Elasticsearch is the heart of the Elastic Stack. It is a distributed, real-time search and analytics engine and datastore for exploring all types of data including textual, numerical, geospatial, structured, and unstructured. The first public release ofElasticsearch was in 2010 by our co-founder Shay Banon as an open source project. The Company was formed in 2012. Since then, we have added new products, released new features, acquired companies, and created new solutions to expand the functionality of our products. Our business model is based on a combination of free and paid proprietary software. We market and distribute the Elastic Stack and our solutions using a free and open distribution strategy. Developers are able to download our software directly from our website. Some features of our software can be downloaded and used free of charge. Others are only available through paid subscriptions, which include access to specific proprietary features and also include support. These paid features can be unlocked without the need to re-deploy the software. There is no free subscription tier in our cloud offerings, where all subscriptions are paid. InFebruary 2021 , with the release of version 7.11 of the Elastic Stack, we changed the way we licenseElasticsearch and Kibana, the visualization layer for data stored inElasticsearch . We moved the source code that had historically been licensed under the Apache License, Version 2.0 open source license ("Apache 2.0"), to be dual licensed under ELv2, our proprietary source available license, and SSPL, at the user's election. ELv2 is a permissive source available license, allowing free use, modification, creation of derivative works, and redistribution, while providing protection from cloud service providerswho offer these products as a service without collaborating with us. SSPL is a source available license that provides many of the freedoms of an open source license, but with certain restrictions. This source code license change had no effect on our customers or the vast majority of our users. We believe that our free and open distribution strategy drives a number of benefits for our users, our customers, and our company. It facilitates rapid and efficient developer adoption, particularly by empowering individual developers to download and use our software without payment, registration, or the friction of a formal sales interaction. It fosters a vibrant developer community around our products and solutions, which drives adoption of our products and increased interaction among users. Further, this approach enables community review of our code and products, which allows us to improve the reliability and security of our software. We generate revenue primarily from sales of subscriptions for our software. We offer various paid subscription tiers that provide different levels of rights to use proprietary features and access to support. We do not sell support separately. Our subscription agreements for self-managed and Elastic Cloud deployments typically have terms of one to three years and we usually bill for them annually in advance. Elastic Cloud customers may also purchase subscriptions on a month-to-month basis without a commitment, with usage billed at the end of each month. Subscriptions accounted for 93%, 92% and 91% of total 50 -------------------------------------------------------------------------------- revenue in the years endedApril 30, 2021 , 2020, and 2019, respectively. We also generate revenue from consulting and training services. We had over 15,000 customers, over 11,300 customers and over 8,100 customers as ofApril 30, 2021 , 2020, and 2019, respectively. We define a customer as an entity that generated revenue in the quarter ending on the measurement date from an annual or month-to-month subscription. Affiliated entities are typically counted as a single customer. The annual contract value ("ACV") of a customer's commitments is calculated based on the terms of that customer's subscriptions, and represents the total committed annual subscription amount as of the measurement date. Month-to-month subscriptions are not included in the calculation of ACV. The number of customerswho represented greater than$100,000 in ACV was over 730, over 610, and over 440 as ofApril 30, 2021 , 2020 and 2019, respectively. We engage in various sales and marketing efforts to extend our free and open distribution model. We employ multi-touch marketing campaigns to nurture our users and customers and keep them engaged after they download our software. Additionally, we maintain direct sales efforts focused on users and customerswho have adopted our software, as well as departmental decision-makers and senior executiveswho have broad purchasing power in their organizations. Our sales teams are primarily segmented by geographies and secondarily by the employee count of our customers. They focus on both initial conversion of users into customers and additional sales to existing customers. In addition to our direct sales efforts, we also maintain partnerships to further extend our reach and awareness of our products around the world. We continue to make substantial investments in developing the Elastic Stack and our solutions and expanding our global sales and marketing footprint. With a distributed team spanning over 35 countries, we are able to recruit, hire, and retain high-quality, experienced technical and sales personnel and operate at a rapid pace to drive product releases, fix bugs, and create and market new products. We had 2,179 employees as ofApril 30, 2021 . We have experienced significant growth, with revenue increasing to$608.5 million in the year endedApril 30, 2021 from$427.6 million in the year endedApril 30, 2020 and$271.7 million in the year endedApril 30, 2019 , representing year-over-year growth of 42% for the year endedApril 30, 2021 and 57% for the year endedApril 30, 2020 . In the year endedApril 30, 2021 , revenue from outsidethe United States accounted for 45% of our total revenue. For our non-U.S. operations, the majority of our revenue and expenses are denominated in currencies such as the Euro and British pound. No customer represented more than 10% of our total revenue in the years endedApril 30, 2021 , 2020, and 2019. We have not been profitable to date. In the years endedApril 30, 2021 , 2020 and 2019, we incurred net losses of$129.4 million ,$167.2 million and$102.3 million , respectively. Our net cash provided by operating activities was$22.5 million in the year endedApril 30, 2021 and cash used in operating activities in the years endedApril 30, 2020 and 2019 was$30.6 million and$23.9 million , respectively. We have experienced losses in each year since our incorporation and as ofApril 30, 2021 , had an accumulated deficit of$613.3 million . We expect we will continue to incur net losses for the foreseeable future. There can be no assurance as to when we may become profitable. COVID-19 InMarch 2020 , theWorld Health Organization declared COVID-19 a pandemic. Efforts to control its spread have significantly curtailed the movement of people, goods and services worldwide, including in most or all of the regions in which we sell our products and services and conduct our business operations, negatively impacting worldwide economic activity. The ongoing impact of the COVID-19 pandemic on our operational and financial performance will depend on certain developments, including the duration and spread of the virus, success of preventative measures to contain or mitigate the spread of the virus and emerging variants, effectiveness, distribution and acceptance of COVID-19 vaccines, impact on our customers and our sales cycles, impact on our customer, employee or industry events, effect on our vendors, and the uneven impact of the COVID-19 pandemic to certain industries, all of which continue to remain uncertain and cannot be predicted. The continuing COVID-19 pandemic has resulted in a global slowdown of economic activity and its impact has varied significantly across different industries with certain industries experiencing increased demand for their products and services, while others have struggled to maintain demand for their products and services consistent with historical levels. There have been delays in purchasing decisions from existing and prospective customers, longer sales cycles, delayed implementation of professional services, reduced renewals of subscriptions by existing customers, and changes in approaches to creating sales pipeline in the absence of in-person marketing events, resulting in headwinds for calculated billings and our Net Expansion Rate. Notwithstanding the potential and actual adverse impacts described above, as the pandemic has caused more of our customers to shift to a virtual workforce or accelerate their digital transformation efforts, we believe the value of our solutions is becoming even more evident. In addition, we have benefited from lower spending on travel due to COVID-19 travel restrictions and from holding events virtually, and we expect lower travel costs to continue in the near-term. In response to the COVID-19 pandemic and in an effort to focus on maintaining business continuity and preparing for the future and long-term success of our business, we have taken precautionary measures intended to help minimize the risk of 51 -------------------------------------------------------------------------------- the virus to our employees, our customers, and the communities in which we operate, including modifying our business practices, such as suspending employee travel, adapting employee work locations, and holding events and trainings virtually. Further, we also temporarily reduced the pace of our investments in our business in response to the COVID-19 pandemic in the first quarter of fiscal 2021, but began to gradually increase our investments in our business since then. We intend to continue to increase the pace of our investments in the business in fiscal 2022. We continue to monitor the major impacts of the COVID-19 pandemic and make changes in our business as appropriate, in response to such impacts. See "Risk Factors" included in Part I, Item 1A of this Annual Report on Form 10-K for a discussion of additional risks. Key Factors Affecting Our Performance We believe that the growth and future success of our business depends on many factors, including those described below. While each of these factors presents significant opportunities for our business, they also pose important challenges that we must successfully address in order to sustain our growth and improve our results of operations. Growing the Elastic community. Our strategy consists of providing access to source available software, on both a free and paid basis, and fostering a community of users and developers. Our strategy is designed to pursue what we believe to be significant untapped potential for the use of our technology. After developers begin to use our software and start to participate in our developer community, they become more likely to apply our technology to additional use cases and evangelize our technology within their organizations. This reduces the time required for our sales force to educate potential leads on our solutions. In order to capitalize on our opportunity, we intend to make further investments to keep the Elastic Stack accessible and well known to software developers around the world. We intend to continue to invest in our products and support and engage our user base and developer community through content, events, and conferences in theU.S. and internationally. Our results of operations may fluctuate as we make these investments. Developing new features for the Elastic Stack. The Elastic Stack is applied to various use cases by customers, including through the solutions we offer. Our revenue is derived primarily from subscriptions of Enterprise Search, Observability and Security built into the Elastic Stack. We believe that releasing additional features of the Elastic Stack, including our solutions, drives usage of our products and ultimately drives our growth. To that end, we plan to continue to invest in building new features and solutions that expand the capabilities of the Elastic Stack. These investments may adversely affect our operating results prior to generating benefits, to the extent that they ultimately generate benefits at all. Growing our customer base by converting users of our software to paid subscribers. Our financial performance depends on growing our paid customer base by converting free users of our software into paid subscribers. Our distribution model has resulted in rapid adoption by developers around the world. We have invested, and expect to continue to invest, heavily in sales and marketing efforts to convert additional free users to paid subscribers. Our investment in sales and marketing is significant given our large and diverse user base. The investments are likely to occur in advance of the anticipated benefits resulting from such investments, such that they may adversely affect our operating results in the near term. Expanding within our current customer base. Our future growth and profitability depend on our ability to drive additional sales to existing customers. Customers often expand the use of our software within their organizations by increasing the number of developers using our products, increasing the utilization of our products for a particular use case, and expanding use of our products to additional use cases. We focus some of our direct sales efforts on encouraging these types of expansion within our customer base. An indication of how our customer relationships have expanded over time is through our Net Expansion Rate, which is based upon trends in the ACV of customers that have entered into annual subscription agreements. To calculate an expansion rate as of the end of a given month, we start with the ACV from all such customers as of twelve months prior to that month end, or Prior Period Value. We then calculate the ACV from these same customers as of the given month end, or Current Period Value, which includes any growth in the value of their subscriptions and is net of contraction or attrition over the prior twelve months. We then divide the Current Period Value by the Prior Period Value to arrive at an expansion rate. The Net Expansion Rate at the end of any period is the weighted average of the expansion rates as of the end of each of the trailing twelve months. We believe that our Net Expansion Rate provides useful information about the evolution of our business' existing customers. The Net Expansion Rate includes the dollar-weighted value of our subscriptions that expand, renew, contract, or attrit. For instance, if each customer had a one-year subscription and renewed its subscription for the exact same amount, then the Net Expansion Rate would be 100%. Customerswho reduced their annual subscription dollar value (contraction) or did not renew their annual subscription (attrition) would adversely affect the Net Expansion Rate. Our Net Expansion Rate was slightly below 130% at the end of fiscal 2021. As large organizations expand their use of the Elastic Stack across multiple use cases, projects, divisions and users, they often begin to require centralized provisioning, management and monitoring across multiple deployments. To satisfy these requirements, we offer the Elastic Enterprise subscription. We will continue to focus some of our direct sales efforts on driving adoption of our paid offerings. 52 -------------------------------------------------------------------------------- Increasing adoption of Elastic Cloud. Elastic Cloud, our family of SaaS products that includes Elasticsearch Service and Site Search Service, is an important growth opportunity for our business. Organizations are increasingly looking for SaaS deployment alternatives with reduced administrative burdens. In some cases, users of our source available software that have been self-managing deployments of the Elastic Stack subsequently become paying subscribers of Elastic Cloud. In the years endedApril 30, 2021 , 2020 and 2019, Elastic Cloud contributed 27%, 22% and 17% of our total revenue, respectively. We believe that offering a SaaS deployment alternative is important for achieving our long-term growth potential, and we expect Elastic Cloud's contribution to our subscription revenue to increase over time. However, an increase in the relative contribution of Elastic Cloud to our business could adversely impact our gross margin as a result of the associated hosting costs. Non-GAAP Financial Measures In addition to our results determined in accordance withU.S. GAAP, we believe the following non-GAAP measures are useful in evaluating our operating performance. We use the following non-GAAP financial information to evaluate our ongoing operations and for internal planning and forecasting purposes. We believe that non-GAAP financial information, when taken collectively, may be helpful to investors because it provides consistency and comparability with past financial performance. However, non-GAAP financial information is presented for supplemental informational purposes only, has limitations as an analytical tool and should not be considered in isolation or as a substitute for financial information presented in accordance withU.S. GAAP. In particular, free cash flow is not a substitute for cash used in operating activities. Additionally, the utility of free cash flow as a measure of our financial performance and liquidity is further limited as it does not represent the total increase or decrease in our cash balance for a given period. In addition, other companies, including companies in our industry, may calculate similarly-titled non-GAAP measures differently or may use other measures to evaluate their performance, all of which could reduce the usefulness of our non-GAAP financial measures as tools for comparison. A reconciliation is provided below for each non-GAAP financial measure to the most directly comparable financial measure stated in accordance withU.S. GAAP. Investors are encouraged to review the related GAAP financial measures and the reconciliation of these non-GAAP financial measures to their most directly comparable GAAP financial measures, and not to rely on any single financial measure to evaluate our business. We believe that these non-GAAP financial measures, when taken together with the corresponding GAAP financial measures, provide meaningful supplemental information regarding our performance by excluding certain items that may not be indicative of our business, operating results or future outlook. Non-GAAP Gross Profit and Non-GAAP Gross Margin We define non-GAAP gross profit and non-GAAP gross margin as GAAP gross profit and GAAP gross margin, respectively, excluding stock-based compensation expense, employer payroll taxes on employee stock transactions, and amortization of acquired intangible assets. We believe non-GAAP gross profit and non-GAAP gross margin provide our management and investors consistency and comparability with our past financial performance and facilitate period-to-period comparisons of operations, as these metrics generally eliminate the effects of certain variables from period to period for reasons unrelated to overall operating performance. Year Ended April 30, 2021 2020 2019 (in thousands) Gross profit$ 447,435 $ 304,930 $ 193,643 Stock-based compensation expense 11,929 7,127 4,591
Employer payroll taxes on employee stock transactions 1,335
527 38 Amortization of acquired intangibles 8,437 6,768 2,808 Non-GAAP gross profit$ 469,136 $ 319,352 $ 201,080 Gross margin 74 % 71 % 71 % Non-GAAP gross margin (non-GAAP gross profit as a percentage of revenue) 77 % 75 % 74 % Non-GAAP Operating Loss and Non-GAAP Operating Margin We define non-GAAP operating loss and non-GAAP operating margin as GAAP operating loss and GAAP operating margin, respectively, excluding stock-based compensation expense, employer payroll taxes on employee stock transactions, amortization of acquired intangible assets, and acquisition-related expenses. We believe non-GAAP operating loss and non-GAAP operating margin provide our management and investors consistency and comparability with our past financial performance and facilitate period-to-period comparisons of operations, as these metrics generally eliminate the effects of certain variables from period to period for reasons unrelated to overall operating performance. 53 --------------------------------------------------------------------------------
Year Ended April 30, 2021 2020 2019 (in thousands) Operating loss$ (129,478) $ (171,105) $ (101,356) Stock-based compensation expense 93,680 60,007 39,942 Employer payroll taxes on employee stock transactions 14,376 7,493 1,814 Amortization of acquired intangibles 14,167 10,068 2,956 Acquisition-related expenses - 17,974 948 Non-GAAP loss from operations$ (7,255) $ (75,563) $ (55,696) Operating margin (21) % (40) % (37) %
Non-GAAP operating margin (non-GAAP loss from operations as a percentage of revenue)
(1) % (18) % (21) % Free Cash Flow and Free Cash Flow Margin Free cash flow is a non-GAAP financial measure that we define as net cash provided by (used in) operating activities less purchases of property and equipment and capitalized internal-use software costs. Free cash flow margin is calculated as free cash flow divided by total revenue. We believe that free cash flow and free cash flow margin are useful indicators of liquidity that provide information to management and investors about the amount of cash generated from our core operations that, after the purchases of property and equipment, can be used for strategic initiatives, including investing in our business and selectively pursuing acquisitions and strategic investments. We further believe that historical and future trends in free cash flow and free cash flow margin, even if negative, provide useful information about the amount of net cash provided by (used in) operating activities that is available (or not available) to be used for strategic initiatives. For example, if free cash flow is negative, we may need to access cash reserves or other sources of capital to invest in strategic initiatives. One limitation of free cash flow and free cash flow margin is that they do not reflect our future contractual commitments. Additionally, free cash flow does not represent the total increase or decrease in our cash balance for a given period. The following table presents our cash flows for the periods presented and a reconciliation of free cash flow and free cash flow margin to net cash provided by (used in) operating activities, the most directly comparable financial measure calculated in accordance with GAAP: Year Ended April 30, 2021 2020 2019 (in thousands) Net cash provided by (used in) operating activities$ 22,545 $ (30,564) $ (23,937) Less: Purchases of property and equipment (3,912) (5,063) (3,447) Less: Capitalization of internal-use software (317) - - Free cash flow$ 18,316 $ (35,627) $ (27,384) Net cash used in investing activities$ (1,518) $ (29,187) $ (8,283) Net cash provided by financing activities$ 77,258
4 % (7) % (9) % Less: Purchases of property and equipment (as a percentage of total revenue) (1) % (1) % (1) %
Less: Capitalization of internal-use software (as a percentage of total revenue)
- % - % - % Free cash flow margin 3 % (8) % (10) % Calculated Billings We define calculated billings as total revenue plus the increase in total deferred revenue as presented on or derived from our consolidated statements of cash flows less the (increase) decrease in total unbilled accounts receivable in a given period. Calculated billings exclude deferred revenue and unbilled accounts receivable acquired through acquisitions in the period of the acquisition. We typically invoice our customers annually in advance, and to a lesser extent multi-year in advance, quarterly in advance, monthly in advance, monthly in arrears or upon delivery. Our management uses calculated billings to understand and evaluate our near-term cash flows and operating results. The following table presents our calculated billings for the periods presented and a reconciliation of calculated billings to total revenue, the most directly comparable financial measure calculated in accordance with GAAP: 54 --------------------------------------------------------------------------------
Year Ended April 30, 2021 2020 2019 (in thousands) Total revenue$ 608,489 $ 427,620 $ 271,653 Add: Increase in total deferred revenue 115,937 85,670
71,876
Less: Increase in unbilled accounts receivable (2,582) (592) (571) Calculated billings$ 721,844 $ 512,698 $ 342,958 Components of Results of Operations Revenue Subscription. Our revenue is primarily generated through the sale of subscriptions to software, which is either self-managed by the user or hosted and managed by us in the cloud. Subscriptions provide the right to use paid proprietary software features and access to support for our paid and unpaid software. A portion of the revenue from self-managed subscriptions is generally recognized up front at the point in time when the license is delivered. This revenue is presented as License - self-managed in our consolidated statements of operations. The remainder of revenue from self-managed subscriptions is recognized ratably over the subscription term while revenue from subscriptions that require access to the cloud or that are hosted and managed by us or by a partner on our behalf in the cloud is recognized ratably over the subscription term or on a usage basis; both are presented within Subscription - self-managed and SaaS in our consolidated statements of operations. Professional services. Professional services is composed of consulting services as well as public and private training. Consulting services are generally time-based arrangements. Revenue for professional services is recognized as these services are performed. Cost of Revenue Subscription. Cost of license - self-managed consists of amortization of certain intangible assets. Cost of subscription - self-managed and SaaS consists primarily of personnel and related costs for employees associated with supporting our subscription arrangements, certain third-party expenses, and amortization of certain intangible and other assets. Personnel and related costs, or personnel costs, comprise cash compensation, benefits and stock-based compensation to employees, costs of third-party contractors, and allocated overhead costs. Third-party expenses consist of cloud hosting costs and other expenses directly associated with our customer support. We expect our cost of subscription - self-managed and SaaS to increase in absolute dollars as our subscription revenue increases. Professional services. Cost of professional services revenue consists primarily of personnel costs directly associated with delivery of training, implementation and other professional services, costs of third-party contractors, facility rental charges and allocated overhead costs. We expect our cost of professional services revenue to increase in absolute dollars as we invest in our business and as professional services revenue increases. Gross profit and gross margin. Gross profit represents revenue less cost of revenue. Gross margin, or gross profit as a percentage of revenue, has been and will continue to be affected by a variety of factors, including the timing of our acquisition of new customers and our renewals with existing customers, the average sales price of our subscriptions and professional services, the amount of our revenue represented by hosted services, the mix of subscriptions sold, the mix of revenue between subscriptions and professional services, the mix of professional services between consulting and training, transaction volume growth and support case volume growth. We expect our gross margin to fluctuate over time depending on the factors described above. We expect our revenue from Elastic Cloud to continue to increase as a percentage of total revenue, which we expect will adversely impact our gross margin as a result of the associated hosting costs. Operating Expenses Research and development. Research and development expense mainly consists of personnel costs and allocated overhead costs for employees and contractors. We expect our research and development expense to increase in absolute dollars for the foreseeable future as we continue to develop new technology and invest further in our existing products. Sales and marketing. Sales and marketing expense mainly consists of personnel costs, commissions, allocated overhead costs and costs related to marketing programs and user events. Marketing programs consist of advertising, events, brand-building and customer acquisition and retention activities. We expect our sales and marketing expense to increase in absolute dollars as we expand our salesforce and increase our investments in marketing resources. We capitalize sales 55 -------------------------------------------------------------------------------- commissions and associated payroll taxes paid to internal sales personnel that are related to the acquisition of customer contracts. Sales commissions costs are amortized over the expected benefit period. General and administrative. General and administrative expense mainly consists of personnel costs for our management, finance, legal, human resources, and other administrative employees. Our general and administrative expense also includes professional fees, accounting fees, audit fees, tax services and legal fees, as well as insurance, allocated overhead costs, and other corporate expenses. We expect our general and administrative expense to increase in absolute dollars as we increase the size of our general and administrative functions to support the growth of our business. We also anticipate that we will continue to incur additional costs for employees and third-party consulting services related to operating as a public company. Other Income, Net Other income, net primarily consists of gains and losses from transactions denominated in a currency other than the functional currency, interest income and interest expense. Provision for (Benefit from) Income Taxes Provision for (benefit from) income taxes consists primarily of income taxes related tothe Netherlands ,U.S. federal, state and foreign jurisdictions in which we conduct business. Our effective tax rate is affected by recurring items, such as tax rates in jurisdictions outsidethe Netherlands and the relative amounts of income we earn in those jurisdictions, and non-deductible stock-based compensation. Results of Operations The following tables set forth our results of operations for the periods presented in dollars and as a percentage of our total revenue. The period to period comparison of results is not necessarily indicative of results for future periods. Year Ended April 30, 2021 2020 2019 (in thousands) Revenue License - self-managed$ 67,994 $ 53,536 $ 39,474 Subscription - self-managed and SaaS 499,345 338,634 208,780 Total subscription revenue 567,339 392,170 248,254 Professional services 41,150 35,450 23,399 Total revenue 608,489 427,620 271,653 Cost of revenue (1)(2)(3) Cost of license - self-managed 1,386 948 387
Cost of subscription - self-managed and SaaS 121,127 84,819
53,560
Total cost of revenue - subscription 122,513 85,767 53,947 Cost of professional services 38,541 36,923 24,063 Total cost of revenue 161,054 122,690 78,010 Gross profit 447,435 304,930 193,643 Operating expenses (1)(2)(3)(4) Research and development 199,203 165,370 101,167 Sales and marketing 273,877 219,040 147,296 General and administrative 103,833 91,625 46,536 Total operating expenses 576,913 476,035 294,999 Operating loss (1)(2)(3)(4) (129,478) (171,105) (101,356) Other income (expense), net 7,764 1,963 3,441 Loss before income taxes (121,714) (169,142) (97,915) Provision for (benefit from) income taxes 7,720 (1,968) 4,388 Net loss$ (129,434) $ (167,174) $ (102,303) 56
--------------------------------------------------------------------------------
(1) Includes stock-based compensation expense as follows:
Year Ended April 30, 2021 2020 2019 (in thousands) Cost of Revenue Cost of subscription - self managed and SaaS$ 7,105 $ 4,147 $ 3,383 Cost of professional services 4,824 2,980 1,208 Research and development 35,267 23,621 16,100 Sales and marketing 31,581 19,334 11,996 General and administrative 14,903 9,925 7,255
Total stock-based compensation expense
(2) Includes employer payroll taxes on employee stock transactions as follows: Year Ended April 30, 2021 2020 2019 (in thousands) Cost of Revenue Cost of subscription - self managed and SaaS$ 674 $ 349 $ 28 Cost of professional services 661 178 10 Research and development 3,670 2,179 939 Sales and marketing 5,399 3,237 747 General and administrative 3,972 1,550 90
Total employer payroll tax on stock transactions
(3) Includes amortization of acquired intangibles as follows:
Year Ended April 30, 2021 2020 2019 (in thousands) Cost of Revenue Cost of license - self-managed$ 1,386 $ 948 $ 387 Cost of subscription - self-managed and SaaS 7,051 5,820
2,421
Sales and marketing 5,730 3,300
148
Total amortization of acquired intangibles
(4) Includes acquisition-related expenses as follows:
Year Ended April 30, 2021 2020 2019 (in thousands) Research and development $ -$ 34 $ 689 Sales and marketing - 522 - General and administrative - 17,418 259
Total acquisition-related expenses $ -
57 --------------------------------------------------------------------------------
The following table sets forth selected consolidated statements of operations data for each of the periods indicated as a percentage of total revenue:
Year Ended April 30, 2021 2020 2019 Revenue License - self-managed 11 % 13 % 14 % Subscription - self-managed and SaaS 82 % 79 % 77 % Total subscription revenue 93 % 92 % 91 % Professional services 7 % 8 % 9 % Total revenue 100 % 100 % 100 % Cost of revenue Cost of license - self-managed 0 % 0 % 0 % Cost of subscription - self-managed and SaaS 20 % 20 % 20 % Total cost of revenue - subscription 20 % 20 % 20 % Cost of professional services 6 % 9 % 9 % Total cost of revenue 26 % 29 % 29 % Gross profit 74 % 71 % 71 % Operating expenses Research and development 33 % 39 % 37 % Sales and marketing 45 % 51 % 54 % General and administrative 17 % 21 % 17 % Total operating expenses 95 % 111 % 108 % Operating loss (21) % (40) % (37) % Other income (expense), net 1 % 0 % 1 % Loss before income taxes (20) % (40) % (36) % Provision for (benefit from) income taxes 1 % (1) % 2 % Net loss (21) % (39) % (38) % Comparison of Fiscal Years EndedApril 30, 2021 and 2020 Revenue Year Ended April 30, Change 2021 2020 $ % (in thousands) Revenue License - self-managed$ 67,994 $ 53,536 $ 14,458 27 % Subscription - self-managed and SaaS 499,345 338,634 160,711 47 % Total subscription revenue 567,339 392,170 175,169 45 % Professional services 41,150 35,450 5,700 16 % Total revenue$ 608,489 $ 427,620 $ 180,869 42 % Total subscription revenue increased$175.2 million , or 45%, in the year endedApril 30, 2021 compared to the prior year. The increase in revenue was primarily caused by volume-driven increases from new business, as existing customers purchased additional subscriptions, and we grew our subscription customer base to over 15,000 customers in the year endedApril 30, 2021 compared to over 11,300 customers in the prior year. Professional services revenue increased by$5.7 million , or 16%, in the year endedApril 30, 2021 compared to the prior year. The increase in professional services revenue was attributable to increased adoption of our professional services consulting offerings. 58 --------------------------------------------------------------------------------
Cost of Revenue and Gross Margin
Year Ended April 30, Change 2021 2020 $ % (in thousands) Cost of revenue Cost of license - self-managed$ 1,386 $ 948 $ 438 46 % Cost of subscription - self-managed and SaaS 121,127 84,819 36,308 43 % Total cost of revenue - subscription 122,513 85,767 36,746 43 % Cost of professional services 38,541 36,923 1,618 4 % Total cost of revenue$ 161,054 $ 122,690 $ 38,364 31 % Gross profit$ 447,435 $ 304,930 $ 142,505 47 % Gross margin: License - self-managed 98 % 98 % Subscriptions - self-managed and SaaS 76 % 75 % Total subscription margin 78 % 78 % Professional services 6 % (4) % Total gross margin 74 % 71 % Total cost of subscription revenue increased by$36.7 million , or 43%, in the year endedApril 30, 2021 compared to the prior year. This increase was primarily due to an increase of$26.2 million in cloud infrastructure costs and an increase of$8.1 million in personnel and related charges from growth in headcount in our support organization. In addition, amortization of acquired intangible assets increased$1.2 million . These increases were partially offset by a decrease of$1.7 million in travel expenses due to COVID-19 related travel restrictions. The increase in personnel and related costs includes an increase of$4.3 million in salaries and related taxes and an increase of$3.0 million in stock-based compensation expense. Total subscription margin remained flat at 78% in the year endedApril 30, 2021 compared to the prior year. Cost of professional services revenue increased by$1.6 million , or 4%, in the year endedApril 30, 2021 compared to the prior year. This increase was primarily due to an increase of$5.9 million in personnel and related costs, including increases of$3.8 million in salaries and related taxes and$1.8 million in stock-based compensation driven by an increase in headcount in our consulting and training organizations. In addition, subcontractor costs increased$0.5 million . These increases were partially offset by a decrease of$3.4 million in travel expenses and a decrease of$1.3 million in training facility costs due to COVID-19 related restrictions. Gross margin for professional services revenue was 6% in the year endedApril 30, 2021 compared to (4)% for the prior year. The increase in margin is primarily due to the increase in revenue, and a lower than proportionate increase in cost of professional services. The cost of professional services remained relatively flat due to a decrease in travel related costs as we shifted to virtual delivery of professional services in light of travel restrictions due to COVID-19. In recent periods, we have invested in headcount for our professional services organization that we believe will be needed as we continue to grow and expect travel related costs will increase in the future once travel restrictions lift. Our gross margin for professional services may fluctuate, decline or be negative in the near-term as we seek to expand our professional services business. Operating Expenses Research and development Year Ended April 30, Change 2021 2020 $ % (in thousands)
Research and development
Research and development expense increased by$33.8 million , or 20%, in the year endedApril 30, 2021 compared to the prior year as we continued to invest in the development of new and existing offerings. Personnel and related costs increased by$35.0 million , and software and equipment expense increased by$2.9 million , primarily as a result of growth in headcount. In addition, cloud infrastructure costs related to our research and development activities increased$1.8 million . These increases were partially offset by a decrease in travel expenses of$7.6 million due to COVID-19 travel restrictions and holding events virtually. The increase in personnel and related costs includes an increase of$21.1 million in salaries and related taxes, an increase of$11.6 million in stock-based compensation expense and an increase of$2.4 million in employee benefits expense. 59 --------------------------------------------------------------------------------
Sales and marketing Year Ended April 30, Change 2021 2020 $ % (in thousands) Sales and marketing$ 273,877 $ 219,040 $ 54,837 25 % Sales and marketing expense increased by$54.8 million , or 25%, in the year endedApril 30, 2021 compared to the prior year. This increase was primarily due to an increase of$53.8 million in personnel related costs and a$1.1 million increase in software and equipment charges as we continued to increase our sales and marketing headcount. In addition, marketing expenses increased by$7.6 million and amortization of intangible assets increased by$2.4 million . These increases were partially offset by a decrease of$13.3 million in travel expenses due to COVID-19 travel restrictions and holding events virtually. The increase in personnel and related costs includes an increase of$26.3 million in salaries and related taxes, an increase of$12.2 million in stock-based compensation expense, an increase of$11.6 million in commissions expense related to the amortization of contract acquisition costs and an increase of$3.3 million in employee benefits expense. General and administrative Year Ended April 30, Change 2021 2020 $ % (in thousands) General and administrative$ 103,833 $ 91,625 $ 12,208 13 % General and administrative expense increased by$12.2 million , or 13%, in the year endedApril 30, 2021 compared to the prior year. This increase was primarily due to an increase of$3.3 million in personnel related costs and a$0.6 million increase in software and equipment charges as we continued to increase our general and administrative headcount. In addition, bad debt expense related to expected credit losses on accounts receivable and write-off of uncollectible balances increased by$4.2 million , consulting expense increased by$1.8 million and insurance, business taxes, and charitable donations increased by$2.6 million . These increases were largely offset by a decrease of$1.6 million in travel expenses due to COVID-19 travel restrictions. The increase in personnel and related costs includes an increase of$9.5 million in salaries and related taxes, an increase of$5.0 million in stock-based compensation expense, an increase of$0.7 million in employee benefits expense and an increase of$0.5 million in recruiting costs, which were partially offset by a decrease in acquisition related compensation of$12.5 million . Other Income, Net Year Ended April 30, Change 2021 2020 $ % (in thousands) Other income, net$ 7,764 $ 1,963 $ 5,801 296 % Other income, net increased by$5.8 million , or 296%, in the year endedApril 30, 2021 compared to the prior year. This increase was due to a net increase in foreign currency gains of$9.9 million related primarily to remeasurement of certain asset and liability balances that are denominated in currencies other than the functional currency of the entities in which they are recorded. The foreign currency gains were partially offset by a decrease of$4.0 million in interest income due to lower interest rates. Provision for (Benefit from) Income Taxes Year Ended April 30, Change 2021 2020 $ % (in thousands) Provision for (benefit from) income taxes$ 7,720 $ (1,968)
The provision for income taxes was$7.7 million in the year endedApril 30, 2021 compared to a benefit from income taxes of$2.0 million in the prior year. The additional tax expense is primarily due to an increase of$4.6 million in income taxes from foreign subsidiaries. A tax benefit associated with stock-based compensation of$100.0 million was offset by the provision of a valuation allowance of$100.0 million for deferred tax assets inthe United States ,the Netherlands , and theUnited Kingdom . Our effective tax rate was (6.3)% and 1.2% of our net loss before taxes for the years endedApril 30, 2021 and 2020, respectively. 60 -------------------------------------------------------------------------------- Quarterly Results of Operations The following tables set forth our unaudited quarterly consolidated statements of operations data for each of the quarters indicated, as well as the percentage that each line item represents of our total revenue for each quarter presented. The information for each quarter has been prepared on a basis consistent with our audited consolidated financial statements included in this Annual Report on Form 10-K, and reflect, in the opinion of management, all adjustments of a normal, recurring nature that are necessary for a fair statement of the financial information contained in those financial statements. Our historical results are not necessarily indicative of the results that may be expected in the future. The following quarterly financial data should be read in conjunction with our consolidated financial statements included elsewhere in this Annual Report on Form 10-K. Three Months EndedApril 30, 2021 January 31, 2021 October 31, 2020 July 31, 2020 April 30, 2020 January 31, 2020 October 31, 2019 July 31, 2019 Revenue License - self-managed$ 22,321 $ 15,280 $ 15,514$ 14,879 $ 16,862 $ 14,495 $ 12,272 $
9,907
Subscription - self-managed and SaaS 142,218 131,969 118,695 106,463 97,041 89,703 79,407
72,483
Total subscription revenue 164,539 147,249 134,209 121,342 113,903 104,198 91,679 82,390 Professional services 13,071 9,866 10,685 7,528 9,720 8,983 9,427 7,320 Total revenue 177,610 157,115 144,894 128,870 123,623 113,181 101,106 89,710 Cost of revenue (1)(2)(3) Cost of license - self- managed 347 346 347 346 346 347 158
97
Cost of subscription - self- managed and SaaS 34,663 31,426 29,148 25,890 23,987 23,196 19,741 17,895 Total cost of revenue - subscription 35,010 31,772 29,495 26,236 24,333 23,543 19,899 17,992 Cost of professional services 10,797 10,196 8,953 8,595 9,940 9,862 8,862 8,259 Total cost of revenue 45,807 41,968 38,448 34,831 34,273 33,405 28,761 26,251 Gross profit 131,803 115,147 106,446 94,039 89,350 79,776 72,345 63,459 Operating expenses (1)(2)(3)(4) Research and development 55,437 51,400 46,688 45,678 45,591 46,119 38,478 35,182 Sales and marketing 82,165 71,087 64,474 56,151 58,180 54,829 54,020 52,011 General and administrative 31,278 27,121 23,705 21,729 20,153 21,096 31,808 18,568 Total operating expenses 168,880 149,608 134,867 123,558 123,924 122,044 124,306 105,761 Operating loss (1)(2)(3)(4) (37,077) (34,461) (28,421) (29,519) (34,574) (42,268) (51,961)
(42,302)
Other income (expense), net (660) (2,377) (84) 10,885 687 (1,339) 1,684 931 Loss before income taxes (37,737) (36,838) (28,505) (18,634) (33,887) (43,607) (50,277) (41,371) Provision for (benefit from) income taxes 5,564 1,136 653 367 (2,736) 674 (304) 398 Net loss$ (43,301) $ (37,974) $ (29,158)$ (19,001) $ (31,151) $ (44,281) $ (49,973)$ (41,769) Net loss per share attributable to ordinary shareholders, basic and diluted $ (0.48) $ (0.43) $ (0.34)$ (0.23) $ (0.38) $ (0.55) $ (0.64) $
(0.56)
Weighted-average shares used to compute net loss per share attributable to ordinary shareholders, basic and diluted 90,028,822 88,341,038 86,373,166 84,175,287 82,123,381 80,737,237 77,772,406 74,643,782
(1) Includes stock-based compensation expense as follows:
Three Months Ended April 30, January 31, October 31, April 30, January 31, October 31, 2021 2021 2020 July 31, 2020 2020 2020 2019 July 31, 2019 Cost of Revenue Cost of subscription - self managed and SaaS$ 2,040 $ 1,839 $ 1,860 $ 1,366 $ 1,278 $ 1,008 $ 946 $ 915 Cost of professional services 1,537 1,359 976 952 902 879 638 561 Research and development 10,958 9,516 7,663 7,130 6,534 6,256 5,870 4,961 Sales and marketing 9,062 8,372 7,955 6,192 5,828 4,540 4,658 4,308 General and administrative 4,778 4,141 3,033 2,951 2,690 2,905 2,304 2,026 Total stock-based compensation expense$ 28,375 $ 25,227 $ 21,487 $ 18,591 $ 17,232 $ 15,588 $ 14,416 $ 12,771 61
--------------------------------------------------------------------------------
(2) Includes employer payroll taxes on employee stock transactions as follows:
Three Months Ended April 30, January 31, October 31, July 31, April 30, January 31, October 31, July 31, 2021 2021 2020 2020 2020 2020 2019 2019 Cost of Revenue Cost of subscription - self managed and SaaS$ 187 $ 267 $ 77 $ 143 $ 28 $ 21 $ 166 $ 134 Cost of professional services 237 322 25 77 42 16 86 34 Research and development 968 1,243 465 994 293 238 888 760 Sales and marketing 1,905 1,723 614 1,157 421 335 1,887 594 General and administrative 643 2,130 462 737 61 129 753 607 Total stock-based compensation expense$ 3,940 $ 5,685 $ 1,643 $ 3,108 $ 845 $ 739 $ 3,780 $ 2,129
(3) Includes amortization of acquired intangibles as follows:
Three Months Ended April 30, January 31, October 31, July 31, April 30, January 31, October 31, July 31, 2021 2021 2020 2020 2020 2020 2019 2019 Cost of Revenue Cost of license - self managed$ 347 $ 346 $ 347 $ 346 $ 346 $ 347 $ 158 $ 97 Cost of subscription - self managed and SaaS 1,762 1,764 1,762 1,763 1,763 2,660 861 536 Sales and marketing 1,428 1,428 1,433 1,441 1,441 1,451 379 29 Total amortization of acquired intangibles$ 3,537 $ 3,538 $ 3,542
(4) Includes acquisition-related expenses as follows:
Three Months Ended January 31, October 31, April 30,
April 30, 2021 2021 2020 July 31, 2020 2020 2020 2019 2019 Research and development $ - $ - $ - $ - $ - $ - $ -$ 34 Sales and marketing - - - - 14 395 113 - General and administrative - - - - 198 933 13,849 2,438 Total acquisition-related expenses $ - $ - $ - $ -$ 212 $ 1,328 $ 13,962 $ 2,472 62
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The following table sets forth selected consolidated statements of operations data for each of the periods indicated as a percentage of total revenue:
Three Months Ended April 30, January 31, October 31, July 31, April 30, January 31, October 31, July 31, 2021 2021 2020 2020 2020 2020 2019 2019 Revenue License - self-managed 13 % 10 % 11 % 11 % 14 % 13 % 12 % 11 % Subscription - self-managed and SaaS 80 % 84 % 82 % 83 % 78 % 79 % 79 % 81 % Total subscription revenue 93 % 94 % 93 % 94 % 92 % 92 % 91 % 92 % Professional services 7 % 6 % 7 % 6 % 8 % 8 % 9 % 8 % Total revenue 100 % 100 % 100 % 100 % 100 % 100 % 100 % 100 % Cost of revenue (1)(2)(3) Cost of license - self-managed 0 % 0 % 0 % 0 % 0 % 0 % 0 % 0 % Cost of subscription - self- managed and SaaS 20 % 20 % 20 % 20 % 20 % 21 % 20 % 20 % Total cost of revenue - subscription 20 % 20 % 20 % 20 % 20 % 21 % 20 % 20 % Cost of professional services 6 % 7 % 7 % 7 % 8 % 9 % 8 % 9 % Total cost of revenue 26 % 27 % 27 % 27 % 28 % 30 % 28 % 29 % Gross profit 74 % 73 % 73 % 73 % 72 % 70 % 72 % 71 % Operating expenses (1)(2)(3)(4) Research and development 31 % 33 % 32 % 35 % 37 % 41 % 38 % 39 % Sales and marketing 46 % 45 % 45 % 44 % 47 % 48 % 53 % 58 % General and administrative 18 % 17 % 16 % 17 % 16 % 18 % 31 % 21 % Total operating expenses 95 % 95 % 93 % 96 % 100 % 107 % 122 % 118 % Operating loss (1)(2)(3)(4) (21) % (22) % (20) % (23) % (28) % (37) % (50) % (47) %
Other income (expense), net - % (1) % 0 % 9 % 1 % (2) % 0 % 1 % Loss before income taxes (21) % (23) % (20) % (14) % (27) % (39) % (50) % (46) % Provision for (benefit from) income taxes 3 % 1 % 0 % 1 % (2) % 0 % (1) % 1 % Net loss (24) % (24) % (20) % (15) % (25) % (39) % (49) % (47) %
(1) Includes stock-based compensation expense as follows:
Three Months Ended April 30, January 31, October 31, July 31, April 30, January 31, October 31, July 31, 2021 2021 2020 2020 2020 2020 2019 2019 Cost of Revenue Cost of subscription - self managed and SaaS 1 % 1 % 1 % 1 % 1 % 1 % 1 % 1 % Cost of professional services 1 % 1 % 1 % 1 % 1 % 1 % 0 % 1 % Research and development 6 % 6 % 5 % 5 % 5 % 5 % 6 % 6 % Sales and marketing 5 % 5 % 6 % 5 % 5 % 4 % 5 % 5 % General and administrative 3 % 3 % 2 % 2 % 2 % 3 % 2 % 2 % Total stock-based compensation expense 16 % 16 % 15 % 14 % 14 % 14 % 14 % 15 % 63
-------------------------------------------------------------------------------- (2) Includes employer payroll taxes on employee stock transactions as follows: Three Months Ended April 30, January 31, October
31, July 31, April 30, January 31, October 31, July 31, 2021 2021 2020 2020 2020 2020 2019 2019 Cost of Revenue Cost of subscription - self managed and SaaS 0 % 0 % 0 % 0 % 0 % 0 % 0 % 0 % Cost of professional services 0 % 0 % 0 % 0 % 0 % 0 % 0 % 0 % Research and development 1 % 1 % 0 % 1 % 0 % 0 % 1 % 1 % Sales and marketing 1 % 1 % 1 % 1 % 1 % 1 % 2 % 1 % General and administrative 0 % 2 % 0 % 0 % 0 % 0 % 1 % 1 % Total stock-based compensation expense 2 % 4 % 1 % 2 % 1 % 1 % 4 % 3 %
(3) Includes amortization of acquired intangibles as follows:
Three Months Ended April 30, January 31, October
31,
2021 2021 2020 2020 2020 2020 2019 2019 Cost of Revenue Cost of license - self- managed 0 % 0 % 0 % 0 % 0 % 0 % 0 % 0 % Cost of subscription - self- managed and SaaS 1 % 1 % 1 % 2 % 2 % 3 % 1 % 1 % Sales and marketing 1 % 1 % 1 % 1 % 1 % 1 % 0 % 0 % Total amortization of acquired intangibles 2 % 2 % 2 % 3 % 3 % 4 % 1 % 1 %
(4) Includes acquisition-related expenses as follows:
Three Months Ended April 30, January 31, October 31, July 31, April 30, January 31, October 31, July 31, 2021 2021 2020 2020 2020 2020 2019 2019 Research and development 0 % 0 % 0 % 0 % 0 % 0 % 0 % 0 % Sales and marketing 0 % 0 % 0 % 0 % 0 % 0 % 0 % 0 % General and administrative 0 % 0 % 0 % 0 % 0 % 1 % 14 % 3 % Total acquisition-related expenses 0 % 0 % 0 % 0 % 0 % 1 % 14 % 3 % Quarterly Trends in Revenue and Expense Our quarterly total subscription revenue increased sequentially in each of the periods presented due to the expansion of our existing customer subscription footprint and an increase in the number of new customers. Historically, we have experienced quarterly fluctuations and seasonality based on the timing of entering into new agreements with customers, the timing of renewals, and the mix between annual and monthly contracts entered in each reporting period. Revenue trends are impacted by seasonality in our sales cycle which generally reflects a trend to greater revenue in our second and fourth quarters and lower revenue in our first and third quarters, though we believe this trend has been somewhat masked by our overall revenue growth. Because we generally invoice annually in advance for subscription agreements at least one year in duration, but we recognize the majority of the revenue ratably over the term of those agreements, a substantial portion of the revenue that we report in each period is attributable to the recognition of deferred revenue relating to subscriptions invoiced during previous periods. Consequently, increases or decreases in subscriptions in any one period typically will not be fully reflected in our revenue for that period and will positively or negatively affect our revenue in future periods. Accordingly, the effect of downturns in sales and market acceptance of our products may not be fully reflected in our results of operations until future periods. We may also experience greater variability and reduced comparability of our quarterly revenue and results with respect to timing and size of our monthly SaaS subscription contracts, particularly for smaller customers. The increase in professional services revenue was a result of an increase in standalone consulting and training services due to increased adoption of our offerings. Our cost of revenue increased sequentially in each of the quarters presented, primarily driven by expanded adoption of Elastic Cloud by existing and new customers, which resulted in increased hosting costs, as well as growth in personnel costs as we grew our support and professional services teams. Our total gross margin increased in the year endedApril 30, 2021 due to an increase in our professional services margin, which may fluctuate, decline or be negative in the near-term as we seek to expand our professional services business. 64 -------------------------------------------------------------------------------- We expect our revenue from Elastic Cloud to continue to increase as a percentage of total revenue, which may adversely impact our gross margin as a result of the associated hosting costs. Our operating expenses generally increased sequentially over the periods presented as we grew the associated headcount and other costs. We are subject to income taxes inthe Netherlands ,the United States , and numerous other jurisdictions. Our tax expense fluctuates between quarters primarily as a result of seasonally higher earnings in the second and fourth quarters and due to the impact of tax rates in foreign jurisdictions, and the relative amounts of income we earn in those jurisdictions. Liquidity and Capital Resources As ofApril 30, 2021 , we had cash and cash equivalents and restricted cash of$400.8 million and$2.9 million , respectively, and working capital of$187.2 million . Our restricted cash constitutes cash deposits with financial institutions in support of letters of credit in favor of landlords for non-cancelable lease agreements. We have generated significant operating losses from our operations as reflected in our accumulated deficit of$613.3 million as ofApril 30, 2021 . We have historically incurred, and expect to continue to incur, operating losses and may generate negative cash flows from operations on an annual basis for the foreseeable future due to the investments we intend to make as described above, and as a result, we may require additional capital resources to execute on our strategic initiatives to grow our business. We believe that our existing cash and cash equivalents will be sufficient to fund our operating and capital needs for at least the next 12 months, despite the uncertainty in the changing market and economic conditions related to COVID-19. Our assessment of the period of time through which our financial resources will be adequate to support our operations is a forward-looking statement and involves risks and uncertainties. Our actual results could vary as a result of, and our future capital requirements, both near-term and long-term, will depend on, many factors, including our growth rate, the timing and extent of spending to support our research and development efforts, the expansion of sales and marketing activities, the timing of new introductions of solutions or features, and the continuing market acceptance of our solutions and services. We may in the future enter into arrangements to acquire or invest in complementary businesses, services and technologies, including intellectual property rights. We have based this estimate on assumptions that may prove to be wrong, and we could use our available capital resources sooner than we currently expect. We may be required to seek additional equity or debt financing. In the event that additional financing is required from outside sources, we may not be able to raise it on terms acceptable to us or at all. If we are unable to raise additional capital when desired, or if we cannot expand our operations or otherwise capitalize on our business opportunities because we lack sufficient capital, our business, operating results and financial condition would be adversely affected. The following table summarizes our cash flows for the periods presented: Year Ended April 30, 2021 2020 2019 (in thousands)
Net cash provided by (used in) operating activities
$ (1,518) $ (29,187) $ (8,283) Net cash provided by financing activities$ 77,258 $
58,539
Net Cash Provided By (Used in) Operating Activities Net cash provided by operating activities during the year endedApril 30, 2021 was$22.5 million , which resulted from a net loss of$129.4 million adjusted for non-cash charges of$150.2 million and net cash inflow of$1.8 million from changes in operating assets and liabilities. Non-cash charges primarily consisted of$93.7 million for stock-based compensation expense,$41.0 million for amortization of deferred contract acquisition costs,$17.2 million of depreciation and intangible asset amortization expense and$7.9 million in non-cash operating lease costs, which were partially offset by net foreign currency transaction gains of$9.5 million and$0.1 million of other non-cash transactions. The net cash inflow from changes in operating assets and liabilities was the result of a$115.9 million increase in deferred revenue due to higher billings and a net increase of$7.2 million in accounts payable, accrued expenses and accrued compensation and benefits due to growth in our business and higher headcount. These inflows were partially offset by an increase of$24.0 million in accounts receivable due to higher billings and timing of collections from our customers, an increase in deferred contract acquisition costs of$81.1 million as our sales commissions increased due to the addition of new customers and expansion of our existing customer subscriptions, an increase of$8.3 million in prepaid and other assets and a decrease of$7.9 million in operating lease liabilities. 65 -------------------------------------------------------------------------------- Net cash used in operating activities during the year endedApril 30, 2020 was$30.6 million , which resulted from a net loss of$167.2 million adjusted for non-cash charges of$117.0 million and net cash inflow of$19.6 million from changes in operating assets and liabilities. Non-cash charges primarily consisted of$60.0 million for stock-based compensation expense,$28.3 million for amortization of deferred contract acquisition costs,$12.9 million of depreciation and intangible asset amortization expense,$8.8 million of non-cash acquisition expense,$7.4 million in non-cash operating lease costs and$1.1 million of other non-cash transactions which were partially offset by a$1.5 million increase in deferred income taxes. The net cash inflow from changes in operating assets and liabilities was the result of a$85.7 million increase in deferred revenue due to higher billings and a net increase of$30.9 million in accounts payable, accrued expenses and accrued compensation and benefits due to growth in our business and higher headcount, and a decrease of$2.7 million in prepaid and other assets. These inflows were partially offset by a$46.8 million increase in accounts receivable due to higher billings and timing of collections from our customers, an increase in deferred contract acquisition costs of$46.2 million as our sales commissions increased due to the addition of new customers and expansion of our existing customer subscriptions and a$6.7 million decrease in operating lease liabilities relating to the adoption of the new lease accounting standard.Net Cash Used in Investing Activities Net cash used in investing activities of$1.5 million during the year endedApril 30, 2021 was primarily due$3.9 million of capital expenditures and capitalization of$0.3 million in internal-use software costs during the period, partially offset by cash provided by other investing activities of$2.7 million . Net cash used in investing activities of$29.2 million during the year endedApril 30, 2020 was primarily due to$24.4 million cash used for the acquisition of Endgame and$5.1 million of capital expenditures during the period. Net Cash Provided by Financing Activities Net cash provided by financing activities of$77.3 million during the year endedApril 30, 2021 was due to proceeds from option exercises during the period. Net cash provided by financing activities of$58.5 million during the year endedApril 30, 2020 was due to$61.5 million proceeds from option exercises during the period, which was partially offset by payment of withholding taxes of$2.8 million for an acquisition-related expense that was settled in ordinary shares of the Company. Off Balance Sheet Arrangements We did not have, during the periods presented, nor do we currently have any off balance sheet financing arrangements or any relationships with any unconsolidated entities or financial partnerships, including entities referred to as structured finance or special purpose entities, that were established for the purpose of facilitating off balance sheet arrangements or other contractually narrow or limited purposes. Contractual Obligations and Commitments Our principal commitments consist of obligations under operating leases for office space and purchase obligations. The following table summarizes our contractual obligations as ofApril 30, 2021 : Less than More than Total 1 year 1-3 years 3-5 years 5 years (in thousands) Purchase obligations(1)$ 348,478 $ 56,346 $ 182,132 $ 110,000 $ - Operating lease commitments(2) 31,024 8,981 14,148 7,895 - Total$ 379,502 $ 65,327 $ 196,280 $ 117,895 $ - (1)Primarily consists of our purchase obligations under non-cancellable agreements for cloud hosting, subscription software, and sales and marketing. Actual payments under the cloud hosting capacity commitments may be higher than the total minimum depending on services used. (2)Consists of future non-cancelable minimum rental payments under operating leases for our offices, excluding rent payments from our sub-tenants and variable operating expenses. In addition to the contractual obligations set forth above, as ofApril 30, 2021 , we had$2.1 million in letters of credit outstanding in favor of certain landlords for office space. These letters of credit renew annually and expire on various dates through 2023. The contractual commitment amounts in the table above are associated with agreements that are enforceable and legally binding. Obligations under contracts that we can cancel without a significant penalty are not included in the table above. 66 -------------------------------------------------------------------------------- Purchase orders issued in the ordinary course of business are not included in the table above, as our purchase orders represent authorizations to purchase rather than binding agreements. We have also excluded unrecognized tax benefits from the contractual obligations table above. A variety of factors could affect the timing of payments for the liabilities related to unrecognized tax benefits. Therefore, we cannot reasonably estimate the timing of such payments. We believe that these matters will likely not be resolved in the next 12 months and accordingly we have classified the estimated liability as non-current in the consolidated balance sheet. For further information see Note 13 to our consolidated financial statements included elsewhere in this Annual Report on Form 10-K. Critical Accounting Policies We prepare our financial statements in conformity with generally accepted accounting principles inthe United States ("GAAP"). The preparation of financial statements in accordance with GAAP requires certain estimates, assumptions and judgments to be made that may affect our consolidated financial statements. Accounting policies that have a significant impact on our results are described in Note 2 to our consolidated financial statements included elsewhere in this Annual Report on Form 10-K. The accounting policies discussed in this section are those that we consider to be the most critical. We consider an accounting policy to be critical if the policy is subject to a material level of judgment and if changes in those judgments are reasonably likely to materially impact our results. Revenue Recognition We generate our revenue primarily from the sale of self-managed subscriptions (which include licenses for proprietary features, support, and maintenance) and SaaS subscriptions. We also generate revenue from professional services, which consist of consulting and training. Under ASC Topic 606, Revenue from Contracts with Customers, we recognize revenue when our customer obtains control of promised products or services in an amount that reflects the consideration that we expect to receive in exchange for those goods or services. Our contracts include varying terms and conditions, and identifying and evaluating the impact of these terms and conditions on revenue recognition requires significant judgment. In determining the appropriate amount of revenue to be recognized as we fulfill our obligations under each of our agreements, we perform the following steps: (i) identification of the contract with a customer; We contract with customers through order forms, which in some cases are governed by master sales agreements. We determine that we have a contract with a customer when the order form has been approved, each party's rights regarding the products or services to be transferred can be identified, the payment terms for the services can be identified, we have determined the customer has the ability and intent to pay, and the contract has commercial substance. We apply judgment in determining the customer's ability and intent to pay, which is based on a variety of factors, including the customer's historical payment experience or, in the case of a new customer, credit, reputation, and financial or other information pertaining to the customer. At contract inception we evaluate whether two or more contracts should be combined and accounted for as a single contract and whether the combined or single contract includes more than one performance obligation. We have concluded that our contracts with customers do not contain warranties that give rise to a separate performance obligation. (ii) identification of the performance obligations in the contract; Performance obligations promised in a contract are identified based on the products and services that will be transferred to the customer that are both capable of being distinct, whereby the customer can benefit from the products or services either on their own or together with other resources that are readily available from third parties or from us, and are distinct in the context of the contract, whereby the transfer of the products and services is separately identifiable from other promises in the contract. Our self-managed subscriptions include both license providing the right to use proprietary features in our software, as well as an obligation to provide support (on both open source and proprietary features) and maintenance. Our SaaS products provide access to hosted software as well as support, which we consider to be a single performance obligation. Services-related performance obligations relate to the provision of consulting and training services. These services are distinct from subscriptions and do not result in significant customization of the software. (iii) determination of the transaction price; The transaction price is the total amount of consideration we expect to be entitled to in exchange for the subscriptions and services in a contract. Variable consideration is included in the transaction price if, in our judgment, it is probable that a 67 -------------------------------------------------------------------------------- significant future reversal of cumulative revenue under the contract will not occur. None of our contracts contain a significant financing component. (iv) allocation of the transaction price to the performance obligations; and If the contract contains a single performance obligation, the entire transaction price is allocated to the single performance obligation. For contracts that contain multiple performance obligations, we allocate the transaction price to each performance obligation based on a relative standalone selling price ("SSP"). The SSP is determined based on the prices at which we separately sell these products assuming the majority of these fall within a pricing range. In instances where SSP is not directly observable, such as when we do not sell the software license separately, we derive the SSP using information that may include market conditions and other observable and unobservable inputs which can require significant judgment. There is typically more than one SSP for individual products and services due to the stratification of those products and services by quantity, term of the subscription, sales channel and other circumstances. If one of the performance obligations is outside of the SSP range, we allocate the transaction price considering the midpoint of the SSP range. We also consider if there are any additional material rights inherent in a contract, and if so, we allocate a portion of the transaction price to such rights based on a relative SSP. (v) recognition of revenue when we satisfy each performance obligation. Revenue is recognized at the time the related performance obligation is satisfied by transferring the promised product or service to the customer. Our self-managed subscriptions include both upfront revenue recognition when the license is delivered, as well as revenue recognized ratably over the contract period for support and maintenance based on the stand-ready nature of these subscription elements. Revenue from our SaaS products is recognized ratably over the contract period as we satisfy the performance obligation. Professional services comprise consulting services as well as public and private training. Consulting services are generally time-based arrangements. Revenue from professional services is recognized as these services are performed. We generate sales directly through our sales team and through our channel partners. Sales to channel partners are made at a discount and revenues are recorded at this discounted price once all the revenue recognition criteria above are met. To the extent that we offer rebates, incentives, or joint marketing funds to such channel partners, recorded revenues are reduced by this amount. Channel partners generally receive an order from an end-customer prior to placing an order with us. Payment from channel partners is not contingent on the partner's collection from end-customers. Contract Balances The timing of revenue recognition may differ from the timing of invoicing to customers. For annual contracts, we typically invoice customers at the time of entering into the contract. For multi-year agreements, we generally invoice customers on an annual basis prior to each anniversary of the contract start date. We record unbilled accounts receivable related to revenue recognized in excess of amounts invoiced as we have an unconditional right to invoice and receive payment in the future related to those fulfilled obligations. Contract liabilities consist of deferred revenue which is recognized over the contractual period. Deferred Contract Acquisition Costs Deferred contract acquisition costs represent costs that are incremental to the acquisition of customer contracts, which consist mainly of sales commissions and associated payroll taxes. We determine whether costs should be deferred based on sales compensation plans, if the commissions are in fact incremental and would not have occurred absent the customer contract. EffectiveMay 1, 2019 , we updated our sales commissions plan by incorporating different commission rates for contracts with new customers and incremental sales to existing customers, and for subsequent subscription renewals. Subsequent to this change, sales commissions for renewal of a subscription contract are not considered commensurate with the commissions paid for contracts with new customers and incremental sales to existing customers given the substantive difference in commission rates in proportion to their respective contract values. Commissions paid for contracts with new customers and incremental sales to existing customers are amortized over an estimated period of benefit of five years while commissions paid for renewal contracts are amortized based on the pattern of the associated revenue recognition over the related contractual renewal period for the pool of renewal contracts. We determine the period of benefit for commissions paid for contracts with new customers and incremental sales to existing customers by taking into consideration its initial estimated customer life and the technological life of its software and related significant features. Commissions paid on professional services are typically amortized in accordance with the associated revenue as the commissions paid on new and renewal professional services are commensurate with each other. Amortization of deferred contract acquisition costs is recognized in sales and marketing expense in the consolidated statement of operations. 68 -------------------------------------------------------------------------------- We did not recognize any impairment of deferred contract acquisition costs during the years endedApril 30, 2021 , 2020 and 2019. Stock-Based Compensation Expense Compensation expense related to stock-based awards granted to employees is calculated based on the fair value of such awards on the date of grant. We determine the grant date fair value of the awards using the Black-Scholes option-pricing model. The related stock-based compensation expense is recognized on a straight-line basis over the period in which an employee is required to provide service in exchange for the stock-based award, which is generally four years. Our use of the Black-Scholes option pricing model requires the input of highly subjective assumptions, including the fair value of the underlying ordinary shares, the expected term of the option, the expected volatility of the price of our ordinary shares, risk-free interest rates and the expected dividend yield of our ordinary shares. The assumptions used to determine the fair value of the awards represent management's best estimates. These estimates involve inherent uncertainties and the application of management's judgment. These assumptions and estimates are as follows: •Fair value of ordinary shares. See "Ordinary Share Valuations" below. •Expected term. The expected term represents the period that our stock-based awards are expected to be outstanding. The expected term assumptions were determined based on the vesting terms, exercise terms and contractual lives of the options. For option grants that are considered "plain vanilla," the expected term was estimated using the simplified method. The simplified method calculates the expected term as the midpoint between the vesting date and the contractual expiration date of the award. •Expected volatility. Since we have a limited trading history of our ordinary shares, the expected volatility is derived from the average historical stock volatilities of several unrelated public companies within our industry that we consider to be comparable to its own business over a period equivalent to the option's expected term. •Risk-free interest rate. We base the risk-free interest rate used in the Black-Scholes option pricing model on the implied yield available onU.S. Treasury zero-coupon issues with a remaining term equivalent to that of the options for each expected term. •Dividend yield. The expected dividend assumption is based on our current expectations about our anticipated dividend policy. As we have no history of paying any dividends, we used an expected dividend yield of zero. The following table summarizes the assumptions used in the Black-Scholes option pricing model to determine the fair value of our stock options granted and assumed: Year Ended April 30, 2021 2020 2019 Expected term (in years) 6.02 - 6.08 2.00 - 7.27 6.02 - 6.08 Expected stock price volatility 62.6% - 63.9% 54.8% 40.5% - 46.7% Risk-free interest rate 0.4% - 1.1% 1.4% - 2.0% 2.4% - 3.1% Dividend yield 0% 0% 0% We will continue to use judgment in evaluating the assumptions related to our stock-based compensation on a prospective basis. As we continue to accumulate additional data related to our ordinary shares, we may refine our estimation process, which could materially impact our future stock-based compensation expense. Prior to our IPO, we also assessed the need to record stock-based compensation expense when certain of our affiliated shareholders purchased shares from our employees and founders in excess of fair value of such shares. We recognized any such excess value as stock-based compensation expense in our consolidated statements of operations. Ordinary Share Valuations For valuations after the completion of the IPO, our compensation committee determines the fair value of the ordinary shares underlying equity awards based on the closing price of our ordinary shares as reported on the date of the grant. Our ordinary shares are publicly traded and are therefore subject to potentially significant fluctuations in the market price. Increases and decreases in the market price of our ordinary shares will also increase and decrease the fair value of our stock-based awards granted in future periods. Prior to the completion of our IPO, the fair value of the ordinary shares underlying our equity awards was determined by our board of directors, after considering contemporaneous third-party valuations and input from management. The 69 -------------------------------------------------------------------------------- valuations of our ordinary shares were determined in accordance with the guidelines outlined in theAmerican Institute of Certified Public Accountants Practice Aid , Valuation of Privately-Held-Company Equity Securities Issued as Compensation. In the absence of a public trading market, our board of directors, with input from management, exercised significant judgment and considered numerous objective and subjective factors to determine the fair value of our ordinary shares as of the date of each option grant, including the following factors: •contemporaneous valuations performed at periodic intervals by unrelated third-party valuation firms; •the prices, rights, preferences and privileges of our redeemable convertible preference shares relative to those of our ordinary shares; •the lack of marketability of our ordinary shares; •our actual and expected operating and financial performance; •current business conditions and projections; •our hiring of key personnel and the experience of our management; •our history and the timing of the introduction of new products; •our stage of development; •the likelihood of achieving a liquidity event, such as an initial public offering or a merger or acquisition of our business given prevailing market conditions; •the illiquidity of stock-based awards involving securities in a private company; •the market performance of comparable publicly traded companies; •secondary stock transactions, including a secondary stock purchase transaction that included certain of our employees, founders and certain of our affiliated shareholders; and •U.S. and global capital markets conditions. In valuing our ordinary shares, the fair value of our business, or enterprise value, was determined using both the income approach and market approach. The income approach estimates value based on the expectation of future cash flows that a company will generate. These future cash flows are discounted to their present values using a discount rate based on the capital rates of return for venture-backed early stage companies and is adjusted to reflect the risks inherent in our cash flows. The market approach estimates value based on a comparison of the company to comparable public companies in a similar line of business. From the comparable companies, a representative market value multiple is determined and then applied to the company's financial results to estimate the value of the subject company. The resulting equity value was then allocated to each class of stock using an option pricing methodology and Probability Weighted Expected Return Method or PWERM. The option pricing method is based on a binomial lattice model, which allows for the identification for a range of possible future outcomes, each with an associated probability. The option pricing method is appropriate to use when the range of possible future outcomes is difficult to predict and thus creates highly speculative forecasts. PWERM involves a forward-looking analysis of the possible future outcomes of the enterprise. This method is particularly useful when discrete future outcomes can be predicted at a relatively high confidence level with a probability distribution. Discrete future outcomes considered under the PWERM include an IPO, as well as non-IPO market based outcomes. Determining the fair value of the enterprise using the PWERM requires us to develop assumptions and estimates for both the probability of an IPO liquidity event and stay private outcomes, as well as the values we expect those outcomes could yield. We apply significant judgment in developing these assumptions and estimates, primarily based upon the enterprise value we determined using the income approach and market approach, our knowledge of the business and our reasonable expectations of discrete outcomes occurring. After the equity value is determined and allocated to the various classes of shares, a discount for lack of marketability, or DLOM, is applied to arrive at the fair value of ordinary shares. A DLOM is applied based on the theory that as an owner of a private company stock, the stockholder has limited opportunities to sell this stock and any such sale would involve significant transaction costs, thereby reducing overall fair market value. Our assessments of the fair value of ordinary shares for grant dates between the dates of the valuations were based in part on the current available financial and operational information and the ordinary share value provided in the most recent valuation as compared to the timing of each grant. For financial reporting purposes, we considered the amount of time between the valuation date and the grant date to determine whether to use the latest ordinary share valuation. This determination included an evaluation of whether the subsequent valuation indicated that any significant change in valuation had occurred between the previous valuation and the grant date. 70 -------------------------------------------------------------------------------- Acquisitions,Goodwill and Intangible Assets We allocate the fair value of purchase consideration in a business combination to tangible assets, liabilities assumed and intangible assets acquired based on their estimated fair values. The excess of the fair value of purchase consideration over the fair values of these identifiable assets and liabilities is allocated to goodwill. The allocation of the purchase consideration requires management to make significant estimates and assumptions, especially with respect to intangible assets. These estimates can include, but are not limited to, future expected cash flows from acquired customers and acquired technology from a market participant perspective, useful lives and discount rates. Management's estimates of fair value are based upon assumptions believed to be reasonable but which are inherently uncertain and unpredictable, and, as a result, actual results may differ from estimates. During the measurement period, which is up to one year from the acquisition date, we may record adjustments to the assets acquired and liabilities assumed with the corresponding offset to goodwill. Upon the conclusion of the measurement period, any subsequent adjustments are recorded to earnings. We assess goodwill for impairment at least annually, in the fourth quarter, and whenever events or changes in circumstances indicate that the carrying value of the asset may not be recoverable. For the purposes of impairment testing, we have determined that we have one reporting unit. Our test of goodwill impairment starts with a qualitative assessment to determine whether it is necessary to perform a quantitative goodwill impairment test. If qualitative factors indicate that the fair value of the reporting unit is more likely than not less than its carrying amount, then a quantitative goodwill impairment test is performed. For the quantitative analysis, we compare the fair value of our reporting unit to its carrying value and recognize an impairment charge for the amount by which the carrying amount exceeds the reporting unit's fair value. Acquired intangible assets are amortized over their estimated useful lives. We evaluate the recoverability of our intangible assets for possible impairment whenever events or circumstances indicate that the carrying amount of such assets may not be recoverable. Recoverability of these assets is measured by a comparison of the carrying amounts to the future undiscounted cash flows the intangible assets are expected to generate. If such review indicates that the carrying amount of our intangible assets is not recoverable, the carrying amount of such assets is reduced to fair value. Income Taxes We are subject to income taxes inthe Netherlands and numerous other jurisdictions including federal, state, and local jurisdictions inthe United States and all other tax jurisdictions or countries in which we conduct business. Earnings from our non-Dutch activities are subject to local country income tax. We follow the asset and liability method of accounting for income taxes. This method requires recognition of deferred tax assets and liabilities for the expected future tax consequences of temporary differences between the carrying amounts and the tax basis of assets and liabilities. We assess whether it is more likely than not that some portion or all of the deferred tax assets will be realized. We record a valuation allowance to our deferred tax assets to the extent we believe they are not more likely than not to be realized. The ultimate realization of deferred tax assets is dependent upon the generation of future taxable income. We recognize the tax benefit from uncertain tax positions only if it is more likely than not that the tax position will be sustained on examination by the tax authorities, based on the technical merits of the position. The tax benefit is measured based on the largest benefit that is more likely than not of being realized upon ultimate settlement. We adjust reserves for our uncertain tax positions due to changing facts and circumstances. We recognize interest and penalties due to taxing authorities as a component of provision for income taxes. We make estimates and judgments about our future taxable income based on assumptions that are consistent with our plans and estimates. Should the actual amounts differ from estimates, the amount of valuation allowance could be materially impacted. Any adjustment to the deferred tax asset valuation allowance would be recorded in the consolidated statement of operations for the periods in which the adjustment is determined to be required. Item 7A. Quantitative and Qualitative Disclosures About Market Risk. We have operations both withinthe United States and internationally, and we are exposed to market risk in the ordinary course of our business. Interest Rate Risk We had cash, cash equivalents, and restricted cash of$403.7 million as ofApril 30, 2021 . Our cash, cash equivalents, and restricted cash are held in cash deposits and money market funds. The primary objectives of our investment activities are the preservation of capital, the fulfillment of liquidity needs and the fiduciary control of cash and investments. We do not enter into investments for trading or speculative purposes. Due to the short-term nature of these instruments, we do not believe that 71 -------------------------------------------------------------------------------- an immediate 10% increase or decrease in interest rates would have a material effect on the fair market value of our investment portfolio. Declines in interest rates, however, would reduce our future interest income. Foreign Currency Risk Our revenue and expenses are primarily denominated inU.S. dollars. To date, we have not had a formal hedging program with respect to foreign currency, but we may do so in the future if our exposure to foreign currency should become more significant. For business conducted outside ofthe United States , we may have both revenue and costs incurred in the local currency of the subsidiary, creating a partial natural hedge. Changes to exchange rates therefore have not had a significant impact on our operating results to date; however, we will continue to reassess our foreign exchange exposure as we continue to grow our business globally. We have experienced and will continue to experience fluctuations in net loss as a result of transaction gains or losses related to remeasurement of certain asset and liability balances that are denominated in currencies other than the functional currency of the entities in which they are recorded. An immediate 10% increase or decrease in the relative value of theU.S. dollar to other currencies could have a material effect on our net loss. As a component of other income, net, we recognized a foreign currency transaction gain of$7.7 million and a foreign currency transaction loss of$2.2 million in the years endedApril 30, 2021 andApril 30, 2020 , respectively. As ofApril 30, 2021 , our cash, cash equivalents, and restricted cash were primarily denominated inU.S. dollars, Euros, and British pounds. A 10% increase or decrease in current exchange rates would have an impact of approximately$11.0 million on our cash, cash equivalents, and restricted cash balances. Inflation Risk We do not believe that inflation has had a material effect on our business, financial condition or results of operations. 72 -------------------------------------------------------------------------------- Item 8. Financial Statements and Supplementary Data. The supplementary financial information required by this Item 8, is included in Part II, Item 7, Management's Discussion and Analysis of Financial Condition and Results of Operations, under the caption "Quarterly Results of Operations Data," which is incorporated herein by reference. The following financial statements are filed as part of this Annual Report on Form 10-K: Report of Independent Registered Public Accounting Firm 74 Financial Statements: Consolidated Balance Sheets 76 Consolidated Statements of Operations 77 Consolidated Statements of Comprehensive Loss 78 Consolidated Statements of Redeemable Convertible Preference
Shares and
Shareholders' Equity (Deficit) 79 Consolidated Statements of Cash Flows 80 Notes to Consolidated Financial Statements 81 73
-------------------------------------------------------------------------------- Report of Independent Registered Public Accounting Firm
To the Board of Directors and Shareholders of
Opinions on the Financial Statements and Internal Control over Financial Reporting
We have audited the accompanying consolidated balance sheets ofElastic N.V. and its subsidiaries (the "Company") as ofApril 30, 2021 and 2020, and the related consolidated statements of operations, of comprehensive loss, of redeemable convertible preference shares and shareholders' equity (deficit), and of cash flows for each of the three years in the period endedApril 30, 2021 , including the related notes (collectively referred to as the "consolidated financial statements"). We also have audited the Company's internal control over financial reporting as ofApril 30, 2021 , based on criteria established in Internal Control - Integrated Framework (2013) issued by theCommittee of Sponsoring Organizations of theTreadway Commission (COSO). In our opinion, the consolidated financial statements referred to above present fairly, in all material respects, the financial position of the Company as ofApril 30, 2021 and 2020, and the results of its operations and its cash flows for each of the three years in the period endedApril 30, 2021 in conformity with accounting principles generally accepted inthe United States of America . Also in our opinion, the Company maintained, in all material respects, effective internal control over financial reporting as ofApril 30, 2021 , based on criteria established in Internal Control - Integrated Framework (2013) issued by the COSO. Basis for Opinions The Company's management is responsible for these consolidated financial statements, for maintaining effective internal control over financial reporting, and for its assessment of the effectiveness of internal control over financial reporting, included in Management's Report on Internal Control Over Financial Reporting appearing under Item 9A. Our responsibility is to express opinions on the Company's consolidated financial statements and on the Company's internal control over financial reporting based on our audits. We are a public accounting firm registered with thePublic Company Accounting Oversight Board (United States ) (PCAOB) and are required to be independent with respect to the Company in accordance with theU.S. federal securities laws and the applicable rules and regulations of theSecurities and Exchange Commission and the PCAOB.
We conducted our audits in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audits to obtain reasonable assurance about whether the consolidated financial statements are free of material misstatement, whether due to error or fraud, and whether effective internal control over financial reporting was maintained in all material respects.
Our audits of the consolidated financial statements included performing procedures to assess the risks of material misstatement of the consolidated financial statements, whether due to error or fraud, and performing procedures that respond to those risks. Such procedures included examining, on a test basis, evidence regarding the amounts and disclosures in the consolidated financial statements. Our audits also included evaluating the accounting principles used and significant estimates made by management, as well as evaluating the overall presentation of the consolidated financial statements. Our audit of internal control over financial reporting included obtaining an understanding of internal control over financial reporting, assessing the risk that a material weakness exists, and testing and evaluating the design and operating effectiveness of internal control based on the assessed risk. Our audits also included performing such other procedures as we considered necessary in the circumstances. We believe that our audits provide a reasonable basis for our opinions.
Definition and Limitations of Internal Control over Financial Reporting
A company's internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles. A company's internal control over financial reporting includes those policies and procedures that (i) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of the company; (ii) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and expenditures of the company are being made only in accordance with authorizations of management and directors of the company; and (iii) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the company's assets that could have a material effect on the financial statements. 74 -------------------------------------------------------------------------------- Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.
Critical Audit Matters
The critical audit matter communicated below is a matter arising from the current period audit of the consolidated financial statements that was communicated or required to be communicated to the audit committee and that (i) relates to accounts or disclosures that are material to the consolidated financial statements and (ii) involved our especially challenging, subjective, or complex judgments. The communication of critical audit matters does not alter in any way our opinion on the consolidated financial statements, taken as a whole, and we are not, by communicating the critical audit matter below, providing a separate opinion on the critical audit matter or on the accounts or disclosures to which it relates.
Revenue Recognition - Identification and Evaluation of Terms and Conditions in Contracts
As described in Note 2 to the consolidated financial statements, management applies the following steps in their determination of revenue to be recognized: (i) identification of the contract with a customer; (ii) identification of the performance obligations in the contract; (iii) determination of the transaction price; (iv) allocation of the transaction price to the performance obligations; and (v) recognition of revenue when the Company satisfies each performance obligation. The Company's contracts include varying terms and conditions, and identifying and evaluating the impact of these terms and conditions on revenue recognition requires significant judgment. For the fiscal year endedApril 30, 2021 , the Company's revenue was$608.5 million . The principal considerations for our determination that performing procedures relating to revenue recognition, specifically the identification and evaluation of terms and conditions in contracts, is a critical audit matter are the significant judgment by management in identifying and evaluating terms and conditions in contracts that impact revenue recognition. This in turn led to a high degree of auditor judgment, subjectivity and effort in performing procedures and in evaluating the audit evidence to determine whether terms and conditions in contracts were appropriately identified and evaluated by management. Addressing the matter involved performing procedures and evaluating audit evidence in connection with forming our overall opinion on the consolidated financial statements. These procedures included testing the effectiveness of controls relating to the revenue recognition process, including controls related to the identification and evaluation of terms and conditions in contracts that impact revenue recognition. These procedures also included (i) testing the completeness and accuracy of management's identification and evaluation of the specific terms with customers by examining revenue contracts on a sample basis and (ii) assessing the terms and conditions of the contract including their impact on revenue recognition.
/s/
San Jose, California June 25, 2021
We have served as the Company's auditor since 2018.
75 -------------------------------------------------------------------------------- Elastic N.V. Consolidated Balance Sheets (in thousands, except share and per share data) As of April 30, 2021 2020 Assets Current assets: Cash and cash equivalents$ 400,814 $ 297,081 Restricted cash 2,894 2,308
Accounts receivable, net of allowance for credit losses of
128,690 Deferred contract acquisition costs 36,089 19,537 Prepaid expenses and other current assets 37,002 32,623 Total current assets 637,214 480,239 Property and equipment, net 8,881 7,760 Goodwill 198,851 197,877 Operating lease right-of-use assets 25,464 32,783 Intangible assets, net 36,286 50,455 Deferred contract acquisition costs, non-current 50,263 24,012 Deferred tax assets 3,697 3,164 Other assets 12,516 7,621 Total assets$ 973,172 $ 803,911 Liabilities and Shareholders' Equity Current liabilities: Accounts payable$ 7,248 $ 11,485 Accrued expenses and other liabilities 28,909 22,210 Accrued compensation and benefits 52,525 48,409 Operating lease liabilities 8,528 7,639 Deferred revenue 352,805 243,324 Total current liabilities 450,015 333,067 Deferred revenue, non-current 44,895 16,378 Operating lease liabilities, non-current 19,649 27,827 Other liabilities, non-current 7,782 12,992 Total liabilities 522,341 390,264 Commitments and contingencies (Note 7 and 9) Shareholders' equity: Convertible preference shares, €0.01 par value; 165,000,000 shares authorized, 0 shares issued and outstanding as ofApril 30, 2021 and April 30, 2020 - -
Ordinary shares, par value €0.01 per share: 165,000,000 shares
authorized; 90,533,985 shares issued and outstanding as of
948 856
(369) (369) Additional paid-in capital 1,071,675 898,788 Accumulated other comprehensive loss (8,105) (1,377) Accumulated deficit (613,318) (484,251) Total shareholders' equity 450,831 413,647 Total liabilities and shareholders' equity $
973,172
The accompanying notes are an integral part of these consolidated financial
statements. 76 --------------------------------------------------------------------------------Elastic N.V. Consolidated Statements of Operations (in thousands, except share and per share data)
Year Ended April 30, 2021 2020 2019 Revenue License - self-managed$ 67,994 $ 53,536 $ 39,474 Subscription - self-managed and SaaS 499,345 338,634 208,780 Total subscription revenue 567,339 392,170 248,254 Professional services 41,150 35,450 23,399 Total revenue 608,489 427,620 271,653 Cost of revenue Cost of license - self-managed 1,386 948 387 Cost of subscription - self-managed and SaaS 121,127 84,819 53,560 Total cost of revenue - subscription 122,513 85,767 53,947 Cost of professional services 38,541 36,923 24,063 Total cost of revenue 161,054 122,690 78,010 Gross profit 447,435 304,930 193,643 Operating expenses Research and development 199,203 165,370 101,167 Sales and marketing 273,877 219,040 147,296 General and administrative 103,833 91,625 46,536 Total operating expenses 576,913 476,035 294,999 Operating loss (129,478) (171,105) (101,356) Other income, net 7,764 1,963 3,441 Loss before income taxes (121,714) (169,142) (97,915) Provision for (benefit from) income taxes 7,720 (1,968) 4,388 Net loss$ (129,434)
$ (1.48)
87,207,094 78,799,732 54,893,365
The accompanying notes are an integral part of these consolidated financial
statements. 77 --------------------------------------------------------------------------------
Elastic N.V. Consolidated Statements of Comprehensive Loss (in thousands) Year Ended April 30, 2021 2020 2019 Net loss$ (129,434)
Other comprehensive loss: Foreign currency translation adjustments (6,728) 54 (470) Other comprehensive income (loss) (6,728) 54 (470) Total comprehensive loss$ (136,162) $
(167,120)
The accompanying notes are an integral part of these consolidated financial
statements. 78 -------------------------------------------------------------------------------- Elastic N.V. Consolidated Statements of Redeemable Convertible Preference Shares and Shareholders' Equity (Deficit) (in thousands, except share data) Accumulated Redeemable ConvertibleTreasury Additional Other Total Preference Shares Ordinary Shares Shares Paid-in Comprehensive Accumulated Stockholders' Shares Amount Shares Amount Amount Capital Loss Deficit Equity (Deficit) Balances as ofApril 30, 2018 28,939,466$ 200,921 33,232,955$ 33 $ (369) $ 62,542 $ (961)$ (214,774) $ (153,529) Change in par value upon conversion from B.V. to N.V. - - - 303 - (303) - - -
Conversion of redeemable convertible preference shares to ordinary shares upon initial public offering
(28,939,466) (200,921) 28,939,466 289 - 200,632 - - 200,921
Issuance of ordinary shares upon initial public offering, net of underwriting discounts and issuance costs
- - 8,050,000 93 - 263,749 - - 263,842
Issuance of ordinary shares upon exercise of stock options
- - 3,117,320 33 - 18,519 - - 18,552 Issuance of ordinary shares upon subscription of restricted stock awards - - 244,498 3 - (3) - - - Vesting of early exercised stock options - - - - - 1,019 - - 1,019 Vesting of ordinary shares subject to repurchase - - - - - 449 - - 449 Repurchase of early exercised stock options - - (43,630) - - - - - - Ordinary shares issued in connection with the acquisition ofLambda Lab - - 134,474 - - - - - - Stock-based compensation - - - - - 34,531 - - 34,531 Net loss - - - - - - - (102,303) (102,303) Foreign currency translation - - - - - - (470) - (470) Balances as ofApril 30, 2019 - - 73,675,083 754 (369) 581,135 (1,431) (317,077) 263,012
Issuance of ordinary shares upon exercise of stock options
- - 6,815,098 77 - 61,386 - - 61,463
Issuance of ordinary shares upon release of restricted stock units
- - 152,688 2 - - - - 2 Ordinary shares issued in connection with the acquisition of Endgame - - 1,983,663 21 - 167,316 - - 167,337 Ordinary shares issued in connection with the acquisition of Endgame held in escrow - - 235,031 2 - 19,824 - - 19,826 Assumption of stock option plan as consideration for acquisition of Endgame - - - - - 9,309 - - 9,309 Repurchase of unvested RSAs - - (4,585) - - - - - - Vesting of ordinary shares subject to repurchase - - - - - 2,730 - - 2,730 Stock-based compensation - - - - - 57,088 - - 57,088 Net loss - - - - - - - (167,174) (167,174) Foreign currency translation - - - - - - 54 - 54 Balances as ofApril 30, 2020 - - 82,856,978 856 (369) 898,788 (1,377) (484,251) 413,647 Cumulative-effect adjustment from adoption of ASU 2016-13 - - - - - - - 367 367
Issuance of ordinary shares upon exercise of stock options
- - 6,989,222 83 - 77,175 - - 77,258 Issuance of ordinary shares upon release of restricted stock units - - 687,785 9 - (9) - - - Stock-based compensation - - - - - 93,018 - - 93,018 Reclassification of liability-classified awards - - - - - 2,703 - - 2,703 Net loss - - - - - - - (129,434) (129,434) Foreign currency translation - - - - - - (6,728) - (6,728) Balances as ofApril 30, 2021 - $ - 90,533,985$ 948 $ (369) $ 1,071,675 $ (8,105) $ (613,318) $ 450,831
The accompanying notes are an integral part of these consolidated financial
statements. 79 --------------------------------------------------------------------------------Elastic N.V. Consolidated Statements of Cash Flows
(in thousands) Year Ended April 30, 2021 2020 2019 Cash flows from operating activities Net loss$ (129,434) $ (167,174) $ (102,303) Adjustments to reconcile net loss to cash used in operating activities: Depreciation and amortization 17,237 12,859 5,695 Amortization of deferred contract acquisition costs 40,991 28,314 21,374 Non-cash operating lease cost 7,927 7,422 - Stock-based compensation expense, net of amounts capitalized 93,680 60,007 39,942 Non-cash acquisition expense settled with shares - 8,834 - Deferred income taxes 33 (1,539) 3,621 Foreign currency transaction gain (9,507) - - Other (142) 1,123 69
Changes in operating assets and liabilities, net of impact of business acquisitions: Accounts receivable, net
(24,037) (46,753) (29,804) Deferred contract acquisition costs (81,137) (46,217) (30,006) Prepaid expenses and other current assets (4,192) (2,950) (18,049) Other assets (4,107) 5,603 (3,292) Accounts payable (4,775) 5,968 2,226 Accrued expenses and other liabilities 8,118 5,220 10,872 Accrued compensation and benefits 3,867 19,710 3,842 Operating lease liabilities (7,914) (6,661) - Deferred revenue 115,937 85,670 71,876 Net cash provided by (used in) operating activities 22,545 (30,564) (23,937) Cash flows from investing activities Purchases of property and equipment (3,912) (5,063) (3,447) Business acquisitions, net of cash acquired - (24,373) (1,986) Capitalization of internal-use software (317) - - Other 2,711 249 (2,850) Net cash used in investing activities (1,518) (29,187) (8,283)
Cash flows from financing activities Net proceeds from issuance of ordinary shares in initial public offering
- - 269,514
Proceeds from issuance of ordinary shares upon exercise of stock options
77,258 61,463 18,552 Repurchase of early exercised options - - (500) Repayment of notes payable - (90) (106) Payment of deferred offering costs - - (5,672)
Payment of withholding taxes related to acquisition expense settled in shares
- (2,834) - Net cash provided by financing activities 77,258 58,539 281,788 Effect of exchange rate changes on cash, cash equivalents, and restricted cash 6,034 321 (897)
Net increase (decrease) in cash, cash equivalents, and restricted cash
104,319 (891) 248,671
Cash, cash equivalents, and restricted cash, beginning of period
299,389 300,280 51,609
Cash, cash equivalents, and restricted cash, end of period
$ 403,708 $ 299,389 $ 300,280 Supplemental disclosures of cash flow information Cash paid (refunds) for income taxes, net$ (423) $ 3,497 $ 3,067 Cash paid for operating lease liabilities$ 8,957 $ 7,371 $ - Supplemental disclosures of non-cash investing and financing information Purchases of property and equipment included in accounts payable$ 10 $ 101 $ 157 Operating lease right-of-use assets for new lease obligations$ 1,120 $ 12,332 $ - Vesting of early exercised stock options $ - $ -$ 1,019 Vesting of shares subject to repurchase $ -$ 2,730 $ 449 Issuance of ordinary shares for business acquisition $ -
$ -
The accompanying notes are an integral part of these consolidated financial
statements. 80 --------------------------------------------------------------------------------
Elastic N.V. Notes to Condensed Consolidated Financial Statements Note Page 1. Organization and Description of Business 82 2. Summary of Significant Accounting Policies 82 3. Revenue and Performance Obligations 92 4. Fair Value Measurements 93 5. Acquisitions 93 6. Balance Sheet Components 96 7. Commitments and Contingencies 100 8. Redeemable Convertible Preference Shares 100 9. Leases 101 10. Ordinary Shares 101 11. Equity Incentive Plans 102 12. Net Loss Per Share Attributable to Ordinary Shareholders 105 13. Income Taxes 105 14 Employee Benefit Plans 109 15. Segment Information 109 81
-------------------------------------------------------------------------------- 1. Organization and Description ofBusiness Elastic N.V. ("Elastic" or the "Company") was incorporated under the laws ofthe Netherlands in 2012. Elastic is a search company. It created the Elastic Stack, a powerful set of software products that ingest and store data from any source and in any format, and perform search, analysis, and visualization in milliseconds or less. Developers build on top of the Elastic Stack to apply the power of search to their data and solve business problems. The Company also offers software solutions built on the Elastic Stack: Enterprise Search, Observability, and Security. The Elastic Stack and the Company's solutions are designed to run in public or private clouds, in hybrid environments, or in traditional on-premises environments. Initial Public Offering InOctober 2018 , the Company completed its initial public offering ("IPO") in which it issued and sold 8,050,000 ordinary shares at an offering price of$36.00 per share, including 1,050,000 ordinary shares pursuant to the exercise in full of the underwriters' option to purchase additional shares. The Company received net proceeds of$263.8 million , after deducting underwriting discounts and commissions of$20.3 million and offering expenses of$5.7 million . Immediately prior to the completion of the IPO, all 28,939,466 shares of the Company's then-outstanding redeemable convertible preference shares automatically converted into 28,939,466 ordinary shares at their respective conversion ratios and the Company reclassified$200.6 million from temporary equity to additional paid-in capital and$0.3 million to ordinary shares on its consolidated balance sheet. The Company's articles of association designated and authorized the Company to issue 72 million ordinary shares with a par value of €0.001 per share up until immediately prior to the completion of the IPO at which time the authorized ordinary shares increased to 165 million. In addition, the par value of ordinary shares was changed from €0.001 per share to €0.01 per share as required by Dutch law at the time of the Company's conversion into a Dutch public company with limited liability (naamloze vennootschap). 2. Summary of Significant Accounting Policies Basis of Presentation The consolidated financial statements have been prepared in accordance with accounting principles generally accepted inthe United States of America ("U.S. GAAP") and include the financial statements of the Company and its wholly owned subsidiaries. All intercompany transactions and accounts have been eliminated in consolidation. Fiscal Year The Company's fiscal year ends onApril 30 . References to fiscal 2021, for example, refer to the fiscal year endedApril 30, 2021 . Use of Estimates and Judgments The preparation of the consolidated financial statements in conformity withU.S. GAAP requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities, disclosure of contingent assets and liabilities at the date of the financial statements, and the reported amounts of revenue and expenses during the reporting period. Such estimates include, but are not limited to, allocation of revenue between recognized and deferred amounts, deferred contract acquisition costs, allowance for credit losses, valuation of stock-based compensation, fair value of ordinary shares in periods prior to the Company's initial public offering, fair value of acquired intangible assets and goodwill, useful lives of acquired intangible assets and property and equipment, whether an arrangement is or contains a lease, the discount rate used for operating leases and valuation allowance for deferred income taxes. The Company bases these estimates on historical and anticipated results, trends and various other assumptions that it believes are reasonable under the circumstances, including assumptions as to future events. InMarch 2020 , theWorld Health Organization declared the 2019 novel Coronavirus Disease ("COVID-19") a pandemic. The pandemic is expected to result in a global slowdown of economic activity that is likely to decrease demand for a broad variety of goods and services, including from the Company's customers, while also disrupting sales channels and marketing activities for an unknown period of time. The full extent to which COVID-19 may impact the Company's financial condition or results of operations is uncertain. Estimates and assumptions about future events and their effects cannot be determined with certainty and therefore require the exercise of judgment. As of the date of issuance of these financial statements, the Company is not aware of any specific event or circumstance that would require the Company to update its estimates, judgments or revise the carrying value of the Company's assets or liabilities. These estimates may change, as new events occur and additional information is obtained, 82 -------------------------------------------------------------------------------- and are recognized in the consolidated financial statements as soon as they become known. Actual results could differ from those estimates and any such differences may be material to the Company's financial statements. Foreign Currency The reporting currency of the Company is theU.S. dollar. The Company determines the functional currency of each subsidiary in accordance with ASC 830, Foreign Currency Matters, based on the currency of the primary economic environment in which each subsidiary operates. Items included in the financial statements of such subsidiaries are measured using that functional currency. The Company periodically re-assesses its operations to determine if previous conclusions are still valid. Changes in functional currencies are applied prospectively if the operations encounter a significant and permanent change. For the subsidiaries where theU.S. dollar is the functional currency, foreign currency denominated monetary assets and liabilities are re-measured intoU.S. dollars at current exchange rates and foreign currency denominated nonmonetary assets and liabilities are re-measured intoU.S. dollars at historical exchange rates. Gains or losses from foreign currency re-measurement and settlements are included in other income (expense), net in the consolidated statement of operations. For the years endedApril 30, 2021 , 2020 and 2019, the Company recognized a re-measurement gain of$7.7 million , and re-measurement loss of$2.2 million and$0.2 million , respectively. For subsidiaries where the functional currency is other than theU.S. dollar, the Company uses the period-end exchange rates to translate assets and liabilities, the average monthly exchange rates to translate revenue and expenses, and historical exchange rates to translate shareholders' equity (deficit), intoU.S. dollars. The Company records translation gains and losses in accumulated other comprehensive loss as a component of shareholders' equity in the consolidated balance sheet. Comprehensive Loss The Company's comprehensive loss includes net loss and unrealized gains and losses on foreign currency translation adjustments. Cash, Cash Equivalents and Restricted CashThe Company considers all highly liquid investments, including money market funds with an original maturity of three months or less at the date of purchase, to be cash equivalents. The carrying amount of the Company's cash equivalents approximates fair value, due to the short maturities of these instruments. Restricted cash represents cash on deposit with financial institutions in support of letters of credit in favor of certain landlords for non-cancelable lease agreements. Cash, cash equivalents, and restricted cash as reported in the Company's consolidated statements of cash flows includes the aggregate amounts of cash and cash equivalents and the restricted cash as shown on the consolidated balance sheet. Cash, cash equivalents, and restricted cash as reported in the Company's consolidated statements of cash flows consists of the following (in thousands): As of April 30, 2021 2020 Cash and cash equivalents$ 400,814 $ 297,081 Restricted cash 2,894 2,308
Cash, cash equivalents and restricted cash
Short-Term Investments Investments with an original maturity of three months or less at the date of purchase are considered cash equivalents, while all other investments are classified as short-term or long-term based on the nature of the investments, their maturities, and their availability for use in current operations. The Company determines the appropriate classification of its investments at the time of purchase and reevaluates such designation at each balance sheet date. Bank deposits with original maturities greater than three months but less than twelve months and are classified as short-term investments within current assets in the consolidated balance sheet. The Company had no short-term investments as ofApril 30, 2021 andApril 30, 2020 . Fair Value of Financial Instruments The Company's financial instruments consist of cash equivalents, accounts receivable, accounts payable, and accrued liabilities. Cash equivalents are stated at amortized cost, which approximates fair value at the balance sheet dates, due to the 83 -------------------------------------------------------------------------------- short period of time to maturity. Accounts receivable, accounts payable and accrued liabilities are stated at their carrying value, which approximates fair value due to the short time to the expected receipt or payment date. Assets and liabilities recorded at fair value on a recurring basis in the consolidated balance sheet consisting primarily of cash equivalents are categorized based upon the level of judgment associated with the inputs used to measure their fair values. Fair value is defined as the exchange price that would be received for an asset or paid to transfer a liability (an exit price) in the principal or most advantageous market for the asset or liability in an orderly transaction between market participants on the measurement date. Valuation techniques used to measure fair value must maximize the use of observable inputs and minimize the use of unobservable inputs. The Company measures its financial assets and liabilities at fair value at each reporting period using a fair value hierarchy which requires the Company to maximize the use of observable inputs and minimize the use of unobservable inputs when measuring fair value: •Level 1: Observable inputs, such as unadjusted quoted prices in active markets for identical assets or liabilities at the measurement date. •Level 2: Observable inputs, other than Level 1 prices, such as quoted prices in active markets for similar assets and liabilities, quoted prices in markets that are not active, or other inputs that are observable or can be corroborated by observable market data for substantially the full term of the assets or liabilities. •Level 3: Unobservable inputs that are supported by little or no market activity and that are significant to the fair value of the assets or liabilities. The carrying values of the Company's financial instruments, including cash and cash equivalents, accounts receivable, accounts payable and accrued liabilities approximate their respective fair values due to the short period of time to maturity, receipt or payment. Concentration of Credit Risk Financial instruments that potentially subject the Company to concentrations of credit risk are primarily cash, cash equivalents, restricted cash, short-term investments, and accounts receivable. The primary focus of the Company's investment strategy is to preserve capital and meet liquidity requirements. The Company maintains its cash accounts with financial institutions where, at times, deposits exceed federal insurance limits. The Company invests its excess cash in highly-rated money market funds and in short-term investments. The Company extends credit to customers in the normal course of business. The Company performs credit analyses and monitors the financial health of its customers to reduce credit risk. Trade accounts receivable are recorded at the invoiced amount and do not bear interest. Management performs ongoing credit evaluations of customers and maintains allowances for potential credit losses on customers' accounts when deemed necessary. No customer represented 10% or more of net accounts receivable as ofApril 30, 2021 , and one customer represented 10% of net accounts receivable as ofApril 30, 2020 . No customer accounted for more than 10% of the Company's total revenue for the years endedApril 30, 2021 , 2020 and 2019. Accounts Receivable, Unbilled Accounts Receivable and Allowance for Credit Losses Accounts receivable primarily consists of amounts billed currently due from customers. The Company's accounts receivable are subject to collection risk. Gross accounts receivable are reduced for this risk by an allowance for credit losses. This allowance is for estimated losses resulting from the inability of the Company's customers to make required payments. The Company determines the need for an allowance for credit losses based upon various factors, including past collection experience, credit quality of the customer, age of the receivable balance, and current economic conditions, as well as specific circumstances arising with individual customers. Accounts receivables are written off against the allowance when management determines a balance is uncollectible and the Company no longer actively pursues collection of the receivable. 84 -------------------------------------------------------------------------------- The Company does not typically offer right of refund in its contracts. The allowance for credit losses reflects the Company's best estimate of probable losses inherent in the Company's receivables portfolio. As ofApril 30, 2021 and 2020, the allowance for credit losses was$2.3 million and$1.2 million , respectively. Activity related to the Company's allowance for credit losses was as follows (in thousands): Year ended April 30, 2021 2020 2019 Beginning balance$ 1,247 $ 1,411 $ 776 Cumulative-effect adjustment from adoption of ASU 2016-13 (367) - - Bad debt expense 5,095 193 1,105 Accounts written off (3,631) (357) (470) Ending balance$ 2,344 $ 1,247 $ 1,411 Unbilled accounts receivable represents amounts for which the Company has recognized revenue, pursuant to the Company's revenue recognition policy, for fulfilled obligations, but not yet billed. The unbilled accounts receivable balance was$5.2 million and$2.6 million as ofApril 30, 2021 and 2020, respectively.Capitalized Software Development andImplementation Costs Software development costs for software to be sold, leased, or otherwise marketed are expensed as incurred until the establishment of technological feasibility, at which time those costs are capitalized until the product is available for general release to customers and amortized over the estimated life of the product. Technological feasibility is established upon the completion of a working prototype that has been certified as having no critical bugs and is a release candidate. To date, costs to develop software that is marketed externally have not been capitalized as the current software development process is essentially completed concurrently with the establishment of technological feasibility. As such, all related software development costs are expensed as incurred and included in research and development expense in the consolidated statement of operations. Costs related to software acquired, developed, or modified solely to meet the Company's internal requirements, with no substantive plans to market such software at the time of development and costs related to the development of web-based product are capitalized during the application development stage. Costs incurred during the preliminary planning and evaluation stage of the project and during the post implementation operational stage are expensed as incurred. Costs incurred during the application development stage of the project are capitalized. No costs were capitalized during the years endedApril 30, 2021 and 2020. The Company also capitalizes qualifying implementation costs incurred in a hosting arrangement that is a service contract based on the existing guidance for internally developed software. In accordance with the guidance, (i) capitalized implementation costs are classified in the same balance sheet line item as the amounts prepaid for the related hosting arrangement; (ii) amortization of capitalized implementation costs are presented in the same income statement line item as the service fees for the related hosting arrangement; and (iii) cash flows related to capitalized implementation costs are presented within the same category of cash flow activity as the cash flows for the related hosting arrangement (i.e. operating activity). The Company tests for impairment whenever events or changes in circumstances occur that could impact the recoverability of these assets. The Company amortizes capitalized implementation costs over the expected life of the service contract. The Company capitalized$0.3 million in implementation costs for software hosting arrangements during the fiscal year endedApril 30, 2021 . No such costs were capitalized during the fiscal year endedApril 30, 2020 . No amortization expense related to capitalized implementation costs was recorded during the fiscal years endedApril 30, 2021 , 2020 and 2019, respectively as the underlying implementation activities were not complete. Property and Equipment Property and equipment are recorded at cost and depreciated over their estimated useful lives using the straight-line method. Upon retirement or sale, the cost of assets disposed of and the related accumulated depreciation are removed from the financial statements and any resulting gain or loss is reflected within the consolidated statement of operations. There was no material gain or loss incurred as a result of retirement or sale in the periods presented. Repair and maintenance costs are expensed as incurred. 85 --------------------------------------------------------------------------------
Leases
Leases arise from contractual obligations that convey the right to control the use of identified property, plant or equipment for a period of time in exchange for consideration. The Company determines whether an arrangement is or contains a lease at inception, based on whether there is an identified asset and whether the Company controls the use of the identified asset throughout the period of use. At the lease commencement date, the Company determines the lease classification between finance and operating and recognizes a right-of-use asset and corresponding lease liability for each lease component. A right-of-use asset represents the Company's right to use an underlying asset and a lease liability represents the Company's obligation to make payments during the lease term. The operating lease right-of-use asset also includes any lease payments made and excludes lease incentives. Lease terms may include options to extend or terminate the lease when it is reasonably certain that the Company will exercise that option. Lease expense for minimum lease payments is recognized on a straight-line basis over the lease term. The Company accounts for lease components and non-lease components as a single lease component. The lease liability is initially measured as the present value of the remaining lease payments over the lease term. The discount rate used to determine the present value is the Company's incremental borrowing rate unless the interest rate implicit in the lease is readily determinable. The Company estimates its incremental borrowing rate based on the information available at lease commencement date for borrowings with a similar term. The right-of-use asset is initially measured as the present value of the lease payments, adjusted for initial direct costs, prepaid lease payments to lessors and lease incentives. Acquisitions The Company has completed a number of acquisitions of other businesses in the past and may acquire additional businesses or technologies in the future. The results of businesses acquired in a business combination are included in the Company's consolidated financial statements from the date of acquisition. The Company allocates the purchase price, which is the sum of the consideration provided and may consist of cash, equity or a combination of the two, in a business combination to the identifiable assets and liabilities of the acquired business at their acquisition date fair values. The excess of the purchase price over the amount allocated to the identifiable assets and liabilities, if any, is recorded as goodwill. Determining the fair value of assets acquired and liabilities assumed requires management to use significant judgment and estimates, including the selection of valuation methodologies, estimates of future revenue and cash flows, discount rates and selection of comparable companies. When the Company issues stock-based or cash awards to an acquired company's shareholders, the Company evaluates whether the awards are consideration or compensation for post-acquisition services. The evaluation includes, among other things, whether the vesting of the awards is contingent on the continued employment of the acquired company's shareholders beyond the acquisition date. If continued employment is required for vesting, the awards are treated as compensation for post- acquisition services and recognized as expense over the requisite service period. To date, the assets acquired and liabilities assumed in the Company's business combinations have primarily consisted of goodwill and finite-lived intangible assets, consisting primarily of developed technologies, in-process research & development, customer relationships and trade names. The estimated fair values and useful lives of identifiable intangible assets are based on many factors, including estimates and assumptions of future operating performance and cash flows of the acquired business, the nature of the business acquired, and the specific characteristics of the identified intangible assets. The estimates and assumptions used to determine the fair values and useful lives of identified intangible assets could change due to numerous factors, including market conditions, technological developments, economic conditions and competition. In connection with determination of fair values, the Company may engage independent appraisal firms to assist with the valuation of intangible and certain tangible assets acquired and certain assumed obligations. Acquisition-related transaction costs incurred by the Company are not included as a component of consideration transferred, but are accounted for as an operating expense in the period in which the costs are incurred.Goodwill Goodwill represents the excess of the purchase price over the fair value of net assets acquired in business combinations accounted for using the acquisition method for accounting and is not amortized. The Company tests goodwill for impairment at least annually, in the fourth quarter of each year, or more frequently if events or changes in circumstances indicate that this asset may be impaired. For the purposes of impairment testing, the Company has determined that it has one operating segment and one reporting unit. The Company's test of goodwill impairment starts with a qualitative assessment to determine whether it is necessary to perform a quantitative goodwill impairment test. If qualitative factors indicate that the fair value of the reporting unit is more likely than not less than its carrying amount, then a quantitative goodwill impairment test is performed. For the quantitative analysis, the Company compares the fair value of its reporting unit to its carrying value. If the estimated fair value exceeds book value, goodwill is considered not to be impaired and no additional steps are necessary. However, if the fair value 86 -------------------------------------------------------------------------------- of the reporting unit is less than book value, then under the second step the carrying amount of the goodwill is compared to its implied fair value. There was no impairment of goodwill recorded for the years endedApril 30, 2021 , 2020 and 2019. Acquired Intangible Assets Acquired amortizable intangible assets are amortized on a straight-line basis over the estimated useful lives of the assets. Useful life (in years) Developed technology 4-5 Customer relationships 4 Trade names 4 Impairment of Long-Lived Assets The Company evaluates the recoverability of long-lived assets, including property and equipment and amortizable acquired intangible assets for possible impairment whenever events or circumstances indicate that the carrying amount of such assets may not be fully recoverable. Such events and changes may include: significant changes in performance relative to expected operating results, significant changes in asset use, significant negative industry or economic trends, and changes in the Company's business strategy. Recoverability of these assets is measured by a comparison of the carrying amounts to the future undiscounted cash flows the assets are expected to generate. If such review indicates that the carrying amount of long-lived assets is not recoverable, the carrying amount of such assets is reduced to fair value. The Company determined that there were no events or changes in circumstances that indicated that its long-lived assets were impaired during the years endedApril 30, 2021 , 2020 and 2019. In addition to the recoverability assessment, the Company periodically reviews the remaining estimated useful lives of property and equipment and amortizable intangible assets. If the estimated useful life assumption for any asset is changed, the remaining unamortized balance would be depreciated or amortized over the revised estimated useful life, on a prospective basis. Deferred Offering Costs Deferred offering costs were capitalized and consisted of fees and expenses incurred in connection with the sale of the Company's ordinary shares in its IPO, including the legal, accounting, printing and other IPO-related costs. Upon consummation of the IPO inOctober 2018 ,$0.2 million of previously deferred offering costs along with additional offering costs of$5.5 million were reclassified to shareholders' equity and recorded against the proceeds from the offering. Revenue Recognition The Company generates revenue primarily from the sale of self-managed subscriptions (which include licenses for proprietary features, support, and maintenance) and from the sale of SaaS subscriptions. The Company also generates revenue from professional services, which consist of consulting and training. Under ASC Topic 606, Revenue from Contracts with Customers, the Company recognizes revenue when its customer obtains control of promised goods or services in an amount that reflects the consideration that the Company expects to receive in exchange for those goods or services. The Company's contracts include varying terms and conditions, and identifying and evaluating the impact of these terms and conditions on revenue recognition requires significant judgment. In determining the appropriate amount of revenue to be recognized as it fulfills its obligations under each of its agreements, the Company performs the following steps: (i) identification of the contract with a customer; The Company contracts with its customers through order forms, which in some cases are governed by master sales agreements. The Company determines that it has a contract with a customer when the order form has been approved, each party's rights regarding the products or services to be transferred can be identified, the payment terms for the services can be identified, the Company has determined the customer has the ability and intent to pay and the contract has commercial substance. The Company applies judgment in determining the customer's ability and intent to pay, which is based on a variety of factors, including the customer's historical payment experience or, in the case of a new customer, credit, reputation and financial or other information pertaining to the customer. At contract inception the Company evaluates whether two or more contracts should be combined and accounted for as a single contract and whether the combined or single contract includes more than one performance obligation. The Company has concluded that its contracts with customers do not contain warranties that give rise to a separate performance obligation. 87 -------------------------------------------------------------------------------- (ii) identification of the performance obligations in the contract; Performance obligations promised in a contract are identified based on the products and services that will be transferred to the customer that are both capable of being distinct, whereby the customer can benefit from the products or services either on their own or together with other resources that are readily available from third parties or from the Company, and are distinct in the context of the contract, whereby the transfer of the products and services is separately identifiable from other promises in the contract. The Company's self-managed subscriptions include both license providing the right to use proprietary features in its software, as well as an obligation to provide support (on both open source and proprietary features) and maintenance. The Company's SaaS products provide access to hosted software as well as support, which the Company considers to be a single performance obligation. Services-related performance obligations relate to the provision of consulting and training services. These services are distinct from subscriptions and do not result in significant customization of the software. (iii) determination of the transaction price; The transaction price is the total amount of consideration we expect to be entitled to in exchange for the subscriptions and services in a contract. Variable consideration is included in the transaction price if, in the Company's judgment, it is probable that a significant future reversal of cumulative revenue under the contract will not occur. None of the Company's contracts contain a significant financing component. (iv) allocation of the transaction price to the performance obligations; and If the contract contains a single performance obligation, the entire transaction price is allocated to the single performance obligation. For contracts that contain multiple performance obligations, the Company allocates the transaction price to each performance obligation based on a relative standalone selling price ('SSP"). The SSP is determined based on the prices at which we separately sell these products assuming the majority of these fall within a pricing range. In instances where SSP is not directly observable, such as when we do not sell the software license separately, we derive the SSP using information that may include market conditions and other observable and unobservable inputs which can require significant judgment. There is typically more than one SSP for individual products and services due to the stratification of those products and services by quantity, term of the subscription, sales channel and other circumstances. If one of the performance obligations is outside of the SSP range, the Company allocates the transaction price considering the midpoint of the SSP range. The Company also considers if there are any additional material rights inherent in a contract, and if so, the Company allocates a portion of the transaction price to such rights based on a relative SSP. (v) recognition of revenue when the Company satisfies each performance obligation; Revenue is recognized at the time the related performance obligation is satisfied by transferring the promised product or service to the customer. The Company's self-managed subscriptions include both upfront revenue recognition when the license is delivered as well as revenue recognized ratably over the contract period for support and maintenance based on the stand-ready nature of these subscription elements. Revenue on the Company's SaaS products is recognized ratably over the contract period as the Company satisfies the performance obligation. Professional services comprise consulting services as well as public and private training. Consulting services are generally time-based arrangements. Revenue from professional services is recognized as these services are performed. The Company generates sales directly through its sales team and through its channel partners. Sales to channel partners are made at a discount and revenues are recorded at this discounted price once all the revenue recognition criteria above are met. To the extent that the Company offers rebates, incentives or joint marketing funds to such channel partners, recorded revenues are reduced by this amount. Channel partners generally receive an order from an end-customer prior to placing an order with the Company. Payment from channel partners is not contingent on the partner's collection from end-customers. Contract Balances The timing of revenue recognition may differ from the timing of invoicing to customers. For annual contracts, the Company typically invoices customers at the time of entering into the contract. For multi-year agreements, the Company generally invoices customers on an annual basis prior to each anniversary of the contract start date. The Company records unbilled accounts receivable related to revenue recognized in excess of amounts invoiced as the Company has an unconditional right to invoice and receive payment in the future related to those fulfilled obligations. Contract liabilities consist of deferred revenue which is recognized over the contractual period. 88 -------------------------------------------------------------------------------- Deferred Contract Acquisition Costs Deferred contract acquisition costs represent costs that are incremental to the acquisition of customer contracts, which consist mainly of sales commissions and associated payroll taxes. The Company determines whether costs should be deferred based on sales compensation plans, if the commissions are in fact incremental and would not have occurred absent the customer contract. During the fiscal year endedApril 30, 2020 , the Company updated its sales commissions plan by incorporating different commission rates for contracts with new customers and incremental sales to existing customers, and subsequent subscription renewals. Subsequent to this change, sales commissions for renewal of a subscription contract are not considered commensurate with the commissions paid for contracts with new customers and incremental sales to existing customers given the substantive difference in commission rates in proportion to their respective contract values. EffectiveMay 1, 2019 , commissions paid for contracts with new customers and incremental sales to existing customers are amortized over an estimated period of benefit of five years while commissions paid for renewal contracts are amortized based on the pattern of the associated revenue recognition over the related contractual renewal period for the pool of renewal contracts. The Company determines the period of benefit for commissions paid for contracts with new customers and incremental sales to existing customers by taking into consideration its initial estimated customer life and the technological life of its software and related significant features. Commissions paid on professional services are typically amortized in accordance with the associated revenue as the commissions paid on new and renewal professional services are commensurate with each other. Amortization of deferred contract acquisition costs is recognized in sales and marketing expense in the consolidated statement of operations. The Company periodically reviews the carrying amount of deferred contract acquisition costs to determine whether events or changes in circumstances have occurred that could impact the period of benefit of these deferred costs. Further disclosures with respect to the Company's deferred contract acquisition costs are also included in Note 6, Balance Sheet Components. Cost of Revenue Cost of revenue consists primarily of costs related to providing subscription and professional services to the Company's customers, including personnel costs (salaries, bonuses and benefits, and stock-based compensation) and related expenses for customer support and services personnel, as well as cloud infrastructure costs, third-party expenses, depreciation of fixed assets, amortization associated with acquired intangible assets, and allocated overhead. Research and Development Research and development costs are expensed as incurred and consist primarily of personnel costs, including salaries, bonuses and benefits, and stock-based compensation. Research and development costs also include depreciation and allocated overhead. Advertising Advertising costs are charged to operations as incurred or the first time the advertising takes place, based on the nature of the advertising, and include direct marketing, events, public relations, sales collateral materials and partner programs. Advertising costs were$16.7 million ,$7.7 million and$6.5 million for the years endedApril 30, 2021 , 2020 and 2019 respectively. Advertising costs are recorded in sales and marketing expense in the consolidated statement of operations. Stock-Based Compensation Compensation expense related to stock awards issued to employees, including stock options, restricted stock awards ("RSAs"), and restricted stock units ("RSUs") is measured at the fair value on the date of the grant and recognized over the requisite service period. The fair value of stock options is estimated on the date of the grant using the Black-Scholes option-pricing model. The fair value of RSAs and RSUs is estimated on the date of the grant based on the fair value of the Company's underlying ordinary shares. Compensation expense for stock options and RSUs is recognized on a straight-line basis over the requisite service period. Compensation expense for RSAs is amortized on a graded basis over the requisite service period as long as the underlying performance condition is probable to occur. RSAs issued included a performance condition in the form of a specified liquidity event. The liquidity event condition was satisfied upon the effectiveness of the Company's registration statement on Form S-1 ("IPO registration statement"), onOctober 4, 2018 . On that date, the Company recorded a cumulative stock-based compensation expense of$1.7 million using the accelerated attribution method for all RSAs, for which the service condition had been fully satisfied as ofOctober 4, 2018 . The remaining unrecognized stock-based compensation expense 89 -------------------------------------------------------------------------------- related to the RSAs was recorded over their remaining requisite service periods. The Company recognizes forfeitures as they occur. Net Loss per Share Attributable to Ordinary ShareholdersThe Company calculates basic net loss per share by dividing the net loss by the weighted-average number of ordinary shares outstanding during the period, less shares subject to repurchase. Diluted net loss per share is computed by giving effect to all potentially dilutive ordinary share equivalents outstanding for the period, including stock options and restricted stock units. Prior to the completion of the IPO inOctober 2018 , the Company calculated basic and diluted net loss per share attributable to ordinary shareholders in conformity with the two-class method required for companies with participating securities. The Company considered all series of redeemable convertible preference shares and early exercised stock options to be participating securities as the holders were entitled to receive non-cumulative dividends on a pari passu basis in the event that a dividend was paid on ordinary shares. Under the two-class method, the net loss attributable to ordinary shareholders was not allocated to the redeemable convertible preference shares and early exercised stock options as the holders of redeemable convertible preference shares and early exercised stock options did not have a contractual obligation to share in losses. Under the two-class method, basic net loss per share attributable to ordinary shareholders was calculated by dividing the net loss by the weighted-average number of ordinary shares outstanding during the period, less shares subject to repurchase. Diluted net loss per share attributable to ordinary shareholders was computed by giving effect to all potentially dilutive ordinary shares outstanding for the period. For purposes of this calculation, redeemable convertible preference shares, stock options to acquire ordinary shares, contingently issuable shares, and early exercised stock options were considered potentially dilutive ordinary shares, but had been excluded from the calculation of diluted net loss per share attributable to ordinary shareholders as their effect was antidilutive. Upon completion of the IPO, all shares of redeemable convertible preference shares then outstanding were automatically converted into an equivalent number of shares of ordinary shares on a one-to-one basis and their carrying amount reclassified into shareholders' deficit. As ofApril 30, 2021 , the Company did not have any redeemable convertible preference shares issued and outstanding. Treasury Shares Ordinary shares of the Company that are repurchased are recorded as treasury shares at cost and are included as a component of shareholders' equity. Segments Operating segments are defined as components of an entity for which separate financial information is available and that is regularly reviewed by the Chief Operating Decision Maker ("CODM"). The Company's Chief Executive Officer is its CODM. The Company's CODM reviews financial information presented on a consolidated basis for the purposes of making operating decisions, allocating resources and evaluating financial performance. As such, the Company has determined that it operates in one operating and one reportable segment. The Company presents financial information about its operating segment and geographical areas in Note 15 to the consolidated financial statements. Income Taxes The Company is subject to income taxes inthe Netherlands and numerous foreign jurisdictions. These foreign jurisdictions may have different statutory rates thanthe Netherlands . The Company records a provision for income taxes for the anticipated tax consequences of the reported results of operations using the asset and liability method. Under this method, the Company recognizes deferred tax assets and liabilities for the expected future tax consequences of temporary differences between the financial reporting and the tax basis of assets and liabilities, as well as for operating losses and tax credit carryforwards. Deferred tax assets and liabilities are measured using the tax rates that are expected to apply to taxable income for the years in which those tax assets and liabilities are expected to be realized or settled. The Company records a valuation allowance to reduce its deferred tax assets to the net amount that it believes is more likely than not to be realized. The calculation of the Company's tax obligations involves dealing with uncertainties in the application of complex tax laws and regulations. ASC 740, Income Taxes, provides that a tax benefit from an uncertain tax position may be recognized when it is more likely than not that the position will be sustained upon examination, including resolutions of any related appeals or litigation processes, on the basis of the technical merits. The Company has assessed its income tax positions and recorded tax benefits for all years subject to examination, based upon the Company's evaluation of the facts, circumstances and information available at each period end. For those tax positions where the Company has determined there is a greater than fifty percent likelihood that a tax benefit will be sustained, the Company has recorded the largest amount of tax benefit that may potentially 90 -------------------------------------------------------------------------------- be realized upon ultimate settlement with a taxing authority that has full knowledge of all relevant information. For those income tax positions where it is determined there is less than fifty percent likelihood that a tax benefit will be sustained, no tax benefit has been recognized. Although the Company believes that it has adequately reserved for its uncertain tax positions, the Company can provide no assurance that the final tax outcome of these matters will not be materially different. As the Company expands internationally, it will face increased complexity, and the Company's unrecognized tax benefits may increase in the future. The Company makes adjustments to its reserves when facts and circumstances change, such as the closing of a tax audit or the refinement of an estimate. To the extent that the final tax outcome of these matters is different than the amounts recorded, such differences will affect the provision for income taxes in the period in which such determination is made. Customer Deposits Certain of the Company's contracts, acquired via theEndgame, Inc. ("Endgame") acquisition, allow for termination at the customer's convenience, or the Company may receive prepayments on master sales agreements. In these cases, the Company does not consider a contract to exist past the term in which enforceable rights and obligations exist. Amounts received related to these agreements are classified outside of deferred revenue in the consolidated balance sheet, and these amounts do not represent contract balances. As ofApril 30, 2021 , the Company had$3.2 million of customer deposits included in accrued expenses and other liabilities. As ofApril 30, 2020 , the Company had$2.6 million of customer deposits included in accrued expenses and other liabilities, and$8.5 million of non-refundable customer deposits included in other liabilities, non-current on the consolidated balance sheet. Recently Adopted Accounting Pronouncements Credit Losses: InJune 2016 , the FASB issued ASU No. 2016-13, Financial Instruments-Credit Losses (Topic 326): Measurement of Credit Losses on Financial Instruments, and has since issued various amendments including ASU No. 2018-19, ASU No. 2019-4, and ASU No. 2019-5. The standard and related amendments modify the accounting for credit losses for most financial assets and requires an entity to utilize a new impairment model known as current expected credit loss ("CECL") model to estimate its lifetime "expected credit loss" and record an allowance that, when deducted from the amortized costs basis of the financial asset, presents the amount expected to be collected on the financial asset. Additionally, ASU No. 2016-13 amends the current available-for-sale security impairment model for debt securities held for investment. The new model requires an estimate of expected credit losses when the fair value is below the amortized cost of the asset. The credit-related impairment (and subsequent recoveries) are recognized as an allowance on the balance sheet with a corresponding adjustment to the income statement. Non-credit related losses will continue to be recognized through OCI. This guidance also requires new disclosures for financial assets measured at amortized cost, loans and available-for-sale debt securities. Entities will apply the standard's provisions as a cumulative-effect adjustment to retained earnings as of the beginning of the first reporting period in which the guidance is adopted. The Company adopted ASU No. 2016-13 onMay 1, 2020 . The Company's adoption of this ASU resulted in a$0.4 million reduction to accumulated deficit. Goodwill Impairment: InJanuary 2017 , the FASB issued ASU No. 2017-4, Intangibles-Goodwill and Other (Topic 350): Simplifying the Test forGoodwill Impairment. The standard will simplify the measurement of goodwill impairment by eliminating step two of the two-step impairment test. Step two measures a goodwill impairment loss by comparing the implied fair value of a reporting unit's goodwill with the carrying amount of that goodwill. The new guidance requires an entity to compare the fair value of a reporting unit with its carrying amount and recognize an impairment charge for the amount by which the carrying amount exceeds the reporting unit's fair value. Additionally, an entity should consider income tax effects from any tax-deductible goodwill on the carrying amount of the reporting unit when measuring the goodwill impairment loss, if applicable. The Company adopted ASU No. 2017-4 onMay 1, 2020 . The Company's adoption of this ASU did not have a material impact on the Company's consolidated financial statements. Fair Value Measurements: InAugust 2018 , the FASB issued ASU No. 2018-13, Fair Value Measurement (Topic 820), which modifies, removes and adds certain disclosure requirements on fair value measurements based on the FASB Concepts Statement, Conceptual Framework for Financial Reporting-Chapter 8: Notes to Financial Statements. The amendments on changes in unrealized gains and losses, the range and weighted average of significant unobservable inputs used to develop Level 3 fair value measurements and the narrative description of measurement uncertainty should be applied prospectively for only the most recent interim or annual period presented in the initial fiscal year of adoption. All other amendments should be applied retrospectively to all periods presented upon their effective date. The Company adopted ASU No. 2018-13 onMay 1, 2020 . The Company's adoption of this ASU did not have a material impact on the Company's consolidated financial statements. Intangible Assets: InAugust 2018 , the FASB issued ASU No. 2018-15, Intangibles-Goodwill andOther- Internal-Use Software (Subtopic 350-40): Customer's Accounting for Implementation Costs Incurred in a Cloud Computing 91 -------------------------------------------------------------------------------- Arrangement That Is a Service Contract, which aligns the requirements for capitalizing implementation costs incurred in a hosting arrangement that is a service contract with the requirements for capitalizing implementation costs incurred to develop or obtain internal-use software (and hosting arrangements that include an internal use software license). The accounting for the service element of a hosting arrangement that is a service contract is not affected by the amendments in this ASU. The Company adopted ASU No. 2018-15 onMay 1, 2020 and applied it prospectively to implementation costs incurred after the date of adoption. The Company's adoption of this ASU had no material impact on the Company's consolidated financial statements. New Accounting Pronouncements Not Yet Adopted Income Taxes: InDecember 2019 , the FASB issued ASU No. 2019-12, Income Taxes (Topic 740): Simplifying the Accounting for Income Taxes, eliminating certain exceptions to the general principles in ASC 740 related to intra-period tax allocation, deferred tax liability and general methodology for calculating income taxes. Additionally, the ASU makes other changes for matters such as franchise taxes that are partially based on income, transactions with a government that result in a step up in the tax basis of goodwill, separate financial statements of legal entities that are not subject to tax, and enacted changes in tax laws in interim periods. The new guidance becomes effective for the Company for the fiscal year endingApril 30, 2022 . Early adoption is permitted. The Company does not expect the adoption of the new accounting standard to have a material impact on its consolidated financial statements. Equity Awards: InMay 2021 , the FASB issued ASU No. 2021-4, Earnings Per Share (Topic 260), Debt-Modifications and Extinguishments (Subtopic 470-50), Compensation-Stock Compensation (Topic 718), and Derivatives and Hedging-Contracts in Entity's Own Equity (Subtopic 815-40): Issuer's Accounting for Certain Modifications or Exchanges of Freestanding Equity-Classified Written Call Options, which clarifies the accounting for modifications or exchanges of a freestanding equity-classified written call option that is not within the scope of another Topic. It addresses how an entity should treat, measure the effect of, and recognize the effect of a modification of the terms or conditions or an exchange of a freestanding equity-classified written call option that remains equity classified after modification or exchange. The new guidance becomes effective for the Company for the fiscal year endingApril 30, 2023 . Early adoption is permitted, including in interim periods. The Company does not expect the adoption of the new accounting standard to have a material impact on its consolidated financial statements. Reclassification In connection with the preparation of the Company's consolidated financial statements for the year endedApril 30, 2021 , the Company identified an immaterial misclassification in the prior year balance sheet, which understated short term deferred revenue and overstated long term deferred revenue by$11.6 million as ofApril 30, 2020 . The Company has corrected for this immaterial misclassification in the accompanying consolidated balance sheet by revising theApril 30, 2020 deferred revenue balances. This change in classification has no effect on previously reported cash flows in the condensed consolidated statement of cash flows and has no effect on previously reported consolidated statements of operations for any period. 3. Revenue and Performance Obligations Disaggregation of Revenue The following table presents revenue by category (in thousands): Year Ended April 30, 2021 2020 2019 % of % of % of Total Total Total Amount Revenue Amount Revenue Amount Revenue Self-managed subscription$ 401,020 66 %$ 299,880 70 %$ 202,419 74 % License 67,994 11 % 53,536 12 % 39,474 14 % Subscription 333,026 55 % 246,344 58 % 162,945 60 % SaaS 166,319 27 % 92,290 22 % 45,835 17 % Total subscription revenue 567,339 93 % 392,170 92 % 248,254 91 % Professional services 41,150 7 % 35,450 8 % 23,399 9 % Total revenue$ 608,489 100 %$ 427,620 100 %$ 271,653 100 % 92
-------------------------------------------------------------------------------- Remaining Performance Obligations Remaining performance obligations represent the aggregate amount of the transaction price in contracts allocated to performance obligations not delivered, or partially undelivered, as of the end of the reporting period. Remaining performance obligations include deferred revenue and the unfulfilled portion of multi-year contracts or other orders not yet invoiced and certain unfulfilled orders against accepted customer contracts at the end of any given period. As ofApril 30, 2021 , the Company had$796.4 million of remaining performance obligations, which is comprised of product and services revenue not yet delivered. As ofApril 30, 2021 , the Company expects to recognize approximately 85% of its remaining performance obligations as revenue over the next 24 months and the remainder thereafter. 4. Fair Value Measurements The Company measures financial assets and liabilities that are measured at fair value on a recurring basis at each reporting period using a fair value hierarchy that prioritizes the use of observable inputs and minimizes the use of unobservable inputs when measuring fair value. A financial instrument's classification within the fair value hierarchy is based upon the lowest level of input that is significant to the fair value measurement. The following table summarizes assets that are measured at fair value on a recurring basis as ofApril 30, 2021 (in thousands): Level 1 Level 2 Level 3 Total Financial Assets: Cash and cash equivalents: Money market funds$ 175,007 $ - $ -$ 175,007
The following table summarizes assets that are measured at fair value on a
recurring basis as of
Level 1 Level 2 Level 3
Total
Financial Assets: Cash and cash equivalents: Money market funds$ 197,314 $ - $ - $
197,314
Money market funds consist of cash equivalents with remaining maturities of three months or less at the date of purchase. The Company uses quoted prices in active markets for identical assets to determine the fair value of its Level 1 investments in money market funds. 5. Acquisitions Fiscal 2020 AcquisitionEndgame, Inc. OnOctober 8, 2019 , the Company acquired all outstanding shares of Endgame, a security company offering endpoint protection technology, for a total acquisition price of$234.0 million . Elastic paid the purchase price through (i) the issuance of 2,218,694 ordinary shares in respect of Endgame's outstanding capital stock, warrants, convertible notes, and certain retention awards, (ii) the cash repayment of Endgame's outstanding indebtedness of$20.4 million , (iii) the assumption of Endgame's outstanding stock options, (iv) a$0.4 million cash deposit to an expense fund for the fees and expenses of the representative and agent of Endgame securityholders, (v) the cash payment of Endgame's transaction expenses of$5.9 million , and (vi) the cash payment of withholding taxes related to acquisition expense settled in shares of$2.8 million . Approximately 11% of the ordinary shares issued, or 235,031 shares, were being held in an indemnity escrow fund for 18 months after the acquisition close date and were released inApril 2021 . For purposes of determining the total acquisition price of$234.0 million , the Company used the ordinary share price of$89.3836 which was determined on the basis of the volume weighted average price per share rounded to four decimal places for the twenty (20) consecutive trading days ending with the complete trading day ending five (5) trading days prior to the date upon which the acquisition was consummated. The fair value of the shares transferred as consideration was$84.12 per share and was determined on the basis of the closing stock price of the Company's ordinary shares on the date of acquisition. The fair value of the assumed stock options was determined by using a Black-Scholes option pricing model with the applicable assumptions as of the acquisition date. 93 -------------------------------------------------------------------------------- The stock options assumed on the acquisition date will continue to vest as the Endgame employees provide services in the post-acquisition period. The fair value of these awards will be recorded as share-based compensation expense over the respective vesting period of each stock option. The acquisition was accounted for as a business combination and the total purchase price was allocated to the net tangible and intangible assets and liabilities based on their respective fair values on the acquisition date and the excess was recorded as goodwill. The following table summarizes the components of theU.S. GAAP purchase price and the allocation of the purchase price at fair value (in thousands): Cash paid$ 26,633 Ordinary shares 178,331 Assumption of stock option plan 9,309 Total consideration$ 214,273 The aboveU.S. GAAP purchase price consideration does not include ordinary shares of Elastic issued as part of acceleration of equity awards and participation in the retention bonus pool. The following table summarizes the fair values of assets acquired and liabilities assumed (in thousands): Cash and cash equivalents$ 2,220 Restricted cash 40 Accounts receivable 2,661 Prepaid and other current assets 549 Operating lease right-of-use assets 4,363 Property and equipment 503 Intangible assets 53,800 Other assets 58 Goodwill 178,764 Accounts payable (1,112)
Accrued expenses and other current liabilities (3,035) Accrued compensation and benefits
(5,042) Operating lease liabilities, current (981) Deferred revenue, current (3,532) Deferred revenue, non-current (2,661) Operating lease liabilities, non-current (3,551) Other liabilities, non-current (8,771) Total purchase consideration$ 214,273
Identifiable intangible assets include (in thousands):
Total Useful life (in years) Developed technology$ 32,700 5 Customer relationships 19,200 4 Trade name 1,900 4 Intangible assets$ 53,800 Developed technology consists of software products and security platform developed by Endgame. Customer relationships consists of contracts with platform users that purchase Endgame's products and services that carry distinct value. Trade names represent the Company's right to the Endgame trade names and associated design, as it exists as of the acquisition date. The fair value assigned to developed technology was determined primarily using the multi-period excess earnings model, which estimates the revenue and cash flows derived from the asset and then deducts portions of the cash flow that can 94 -------------------------------------------------------------------------------- be attributed to supporting assets otherwise recognized. Management applied significant judgment in estimating the fair value of the developed technology intangible asset, which involved the use of significant estimates related to the revenue growth rate assumption for both existing and any future product offerings. The fair value of the Company's customer relationships was determined using the income approach, which discounts expected future cash flows to present value using estimates and assumptions related to revenue and customer growth rate as determined by management. The fair value assigned to trade name was determined using the relief from royalty method, where the owner of the asset realizes a benefit from owning the intangible asset rather than paying a rental or royalty rate for use of the asset. The acquired intangible assets are being amortized on a straight-line basis over their respective useful lives, which approximates the pattern in which these assets are utilized. Recognized goodwill of$178.8 million is not deductible for tax purposes and is primarily attributed to planned growth in new markets, synergies arising from the acquisition and the value of the acquired workforce. Net tangible assets and liabilities assumed were valued at their respective carrying amounts as of the acquisition date, as the Company believes that these amounts approximate their current fair values. Endgame has been included in the Company's consolidated results of operations since the acquisition date. Endgame's results were immaterial to the Company's consolidated results for the year endedApril 30, 2020 . The following unaudited pro forma condensed consolidated financial information gives effect to the acquisition of Endgame as if it were consummated onMay 1, 2018 , including pro forma adjustments related to the valuation and allocation of the purchase price, primarily amortization of acquired intangible assets and deferred revenue fair value adjustments; share-based compensation expense; alignment of accounting policies; the impact of applying ASC Topic 606, Revenue From Contracts With Customers, to Endgame's historical financial statements; and direct transaction costs reflected in the historical financial statements. This data is presented for informational purposes only and is not intended to represent or be indicative of the results of operations that would have been reported had the acquisition occurred onMay 1, 2018 . It should not be taken as representative of future results of operations of the combined company (in thousands). Year Ended April 30, 2020 2019 Pro forma revenue (1)$ 435,234 $ 285,917 Pro forma net loss (1)$ (176,019) $ (152,280) (1) As if the acquisition of Endgame were consummated onMay 1, 2018 Non-recurring acquisition costs incurred by the Company of$17.5 million , including a non-cash expense settled in the Company's ordinary shares for$8.8 million and a related cash payment of withholding taxes of$2.8 million , were charged to general and administrative expenses in the consolidated statement of operations for the year endedApril 30, 2020 , and are reflected in the pro forma net loss presented above for the year endedApril 30, 2019 . Non-recurring acquisition costs incurred by Endgame of$1.5 million are also reflected in the pro forma net loss presented above for the year endedApril 30, 2019 . Fiscal 2019 Acquisition Lambda Lab Corp. InJuly 2018 , the Company acquired 100% of the share capital ofLambda Lab Corp. ("Lambda Lab "), a privately held company headquartered inthe United States .Lambda Lab was a code search company whose product was built on top ofElasticsearch and focused on building semantic understanding of code, exposed through powerful search features. Purchase consideration for the acquisition was$2.0 million in cash. Excluded from the purchase consideration were 134,474 ordinary shares of$2.2 million issued to certain employees ofLambda Lab . These shares were subject to repurchase and were contingent upon these employees' continued employment with the Company. As ofApril 30, 2020 , no shares were subject to repurchase and all stock-based compensation expense had been recognized. During the years endedApril 30, 2020 and 2019, the Company recorded stock-based compensation expense of$0.9 million and$1.4 million , respectively. 95 -------------------------------------------------------------------------------- The following table summarizes the components of theLambda Lab purchase price and the preliminary allocation of the purchase price at fair value (in thousands): Cash paid$ 1,997 Developed technology$ 1,339 Trade name 15 Goodwill 1,038 Net liabilities acquired (395) Total purchase consideration$ 1,997 The amount allocated to developed technology was$1.3 million . The fair value assigned to developed technology was determined primarily using the multi-period excess earnings model, which estimates the revenue and cash flows derived from the asset and then deducts portions of the cash flow that can be attributed to supporting assets otherwise recognized. The acquired developed technology is being amortized on a straight-line basis over four years, which approximates the pattern in which these assets are utilized.Goodwill of$1.0 million , none of which is deductible for tax purposes, was recorded in connection with theLambda Lab acquisition, which is primarily attributed to synergies arising from the acquisition and the value of the acquired workforce. Acquisition costs of$0.2 million were charged to general and administrative expenses in the consolidated statement of operations for the year endedApril 30, 2019 .Lambda Lab has been included in the Company's consolidated results of operations since the acquisition date. Fair Value of Ordinary Shares Used for Purchase Consideration The fair value of the ordinary shares issued as part of the consideration paid for the acquisitions prior to the Company's IPO was determined by the Company's board of directors based on numerous subjective and objective factors, including, but not limited to, a contemporaneous valuation performed by an independent third-party valuation firm. Because the Company was not publicly traded at the time the acquisitions were completed, the Company's board of directors considered valuations of comparable companies, sales of redeemable convertible preference shares, sales of ordinary shares to unrelated third parties, operating and financial performance, the lack of liquidity of the Company's ordinary shares, and general and industry-specific economic outlook, among other factors. 6. Balance Sheet Components Prepaid Expenses and Other Current Assets Prepaid expenses and other current assets consisted of the following (in thousands): As of April 30, 2021 2020 Prepaid hosting costs$ 11,122 $ 12,228 Prepaid value added taxes 9,408 5,167 Prepaid software subscription costs 5,636 3,104 Deposits 2,410 1,857 Prepaid taxes 1,694 3,612 Other 6,732 6,655
Total prepaid expenses and other current assets
96 -------------------------------------------------------------------------------- Property and Equipment, Net The cost and accumulated depreciation of property and equipment were as follows (in thousands): As of April 30, Useful Life (in years) 2021 2020 Leasehold improvements Lesser of estimated useful life or remaining lease term$ 10,342 $ 8,405 Computer hardware and software 3 2,319 5,687 Furniture and fixtures 3-5 5,971 5,072 Assets under construction 707 1,661 Total property and equipment 19,339 20,825 Less: accumulated depreciation (10,458) (13,065) Property and equipment, net$ 8,881 $ 7,760 Depreciation expense related to property and equipment was$3.1 million ,$2.8 million and$2.7 million for the years endedApril 30, 2021 , 2020 and 2019, respectively. Intangible Assets, Net Intangible assets consisted of the following as ofApril 30, 2021 (in thousands): Weighted Average Remaining Gross Fair Accumulated Net Book Useful Life Value Amortization Value (in years) Developed technology$ 44,830 $ 20,850 $ 23,980 3.3 Customer relationships 19,598 8,382 11,216 2.4 Trade names 2,872 1,780 1,092 2.4 Total$ 67,300 $ 31,012 $ 36,288 3.0 Foreign currency translation adjustment$ (2) Total$ 36,286 Intangible assets consisted of the following as ofApril 30, 2020 (in thousands): Weighted Average Remaining Gross Fair Accumulated Net Book Useful Life Value Amortization Value (in years) Developed technology$ 44,830 $ 12,412 $ 32,418 4.1 Customer relationships 19,598 3,210 16,388 3.4 Trade names 2,872 1,223 1,649 3.4 Total$ 67,300 $ 16,845 $ 50,455 3.9
Amortization expense for the intangible assets for the years ended
Year Ended
2021 2020 2019 Cost of revenue-cost of license-self-managed$ 1,386 $ 948 $ 387 Cost of revenue-cost of subscription-self-managed and SaaS 7,051 5,820 2,421 Sales and marketing 5,730 3,300 148 Total amortization of acquired intangible assets$ 14,167
97 -------------------------------------------------------------------------------- The expected future amortization expense related to the intangible assets as ofApril 30, 2021 was as follows (in thousands, by fiscal year): 2022$ 12,947 2023 11,890 2024 8,715 2025 2,734 2026 - Thereafter - Total$ 36,286 Goodwill
The following table represents the changes to goodwill (in thousands):
Carrying Amount Balance as of April 30, 2019 $ 19,846 Addition from acquisition 178,764 Foreign currency translation adjustment (733) Balance as of April 30, 2020$ 197,877 Foreign currency translation adjustment 974 Balance as of April 30, 2021$ 198,851 There was no impairment of goodwill during the years endedApril 30, 2021 , 2020 and 2019. Accrued Expenses and Other Liabilities Accrued expenses and other liabilities consisted of the following (in thousands): As of April 30, 2021 2020 Accrued expenses$ 12,772 $ 10,864 Value added taxes payable 8,493 7,230 Income taxes payable 1,596 - Other 6,048 4,116
Total accrued expenses and other liabilities
Accrued Compensation and Benefits Accrued compensation and benefits consisted of the following (in thousands): As of April 30, 2021 2020 Accrued vacation$ 24,078 $ 17,971 Accrued commissions 17,581 16,259
Accrued payroll and withholding taxes 5,522 7,588 Other
5,344 6,591
Total accrued compensation and benefits
98 -------------------------------------------------------------------------------- Contract Balances The following table provides information about unbilled accounts receivable, deferred contract acquisition costs, and deferred revenue from contracts with customers (in thousands): As ofApril 30, 2021 2020
Unbilled accounts receivable, included in accounts receivable, net
$ 86,352 $ 43,549 Deferred revenue$ 397,700 $ 259,702
Significant changes in the unbilled accounts receivable and the deferred revenue balances were as follows (in thousands):
Unbilled Accounts Receivable Year Ended April 30, 2021 2020 2019 Beginning balance$ 2,622 $ 1,710 $ 1,139 Amounts transferred to accounts receivable from unbilled accounts receivable presented at the beginning of the period (2,622) (1,710) (1,139) Revenue recognized during the period in excess of 5,204 2,622 1,710 invoices issued Ending balance$ 5,204
Deferred Revenue Year Ended April 30, 2021 2020 2019 Beginning balance$ 259,702
364,093 242,136 163,963
revenue during the period Amounts transferred to deferred revenue from accrued expenses and other
liabilities upon entering into contracts with customers, net of revenue recognized during the period 5,424 - - Increase from acquisitions, net of revenue recognized - 6,192 -
Revenue recognized that was included in deferred revenue balance at
beginning of period (231,519) (159,292) (95,858) Ending balance$ 397,700 $ 259,702 $ 170,666 Deferred Contract Acquisition Costs The following table summarizes the activity of the deferred contract acquisition costs (in thousands): Year Ended April 30, 2021 2020 2019 Beginning balance$ 43,549 $ 26,150 $ 18,079 Capitalization of contract acquisition costs 83,794
45,713 29,445
Amortization of deferred contract acquisition costs (40,991) (28,314) (21,374)
Ending balance$ 86,352 $
43,549
Deferred contract acquisition costs, current 36,089
19,537 17,215
Deferred contract acquisition costs, non- current 50,263 24,012 8,935
Total deferred contract acquisition costs$ 86,352 $
43,549
The Company did not recognize any impairment of deferred contract acquisition
costs during the years ended
99 -------------------------------------------------------------------------------- 7. Commitments and Contingencies The table below reflects the Company's future minimum purchase obligations relating primarily to non-cancellable agreements for cloud hosting, subscription software, and sales and marketing as ofApril 30, 2021 (in thousands): Years Ending April 30, Purchase Obligations 2022 $ 56,346 2023 93,705 2024 88,427 2025 55,000 2026 55,000 Total $ 348,478 Cloud Hosting Commitments InApril 2021 , the Company entered into an amendment to a non-cancellable cloud hosting capacity agreement, effectiveApril 1, 2021 , for a total purchase commitment of$260.0 million payable over the five years following the date of the agreement. InDecember 2019 , the Company entered into an amendment to a non-cancellable cloud hosting capacity agreement with a different vendor for a total purchase commitment of$100.0 million payable over the four years following the effective date of the agreement. Actual timing may vary depending on services used and total payments under these capacity commitments may be higher than the total minimum depending on services used. Letters of Credit The Company had a total of$2.1 million in letters of credit outstanding in favor of certain landlords for office space as ofApril 30, 2021 . Legal Matters From time to time, the Company has become involved in claims and other legal matters arising in the ordinary course of business. The Company investigates these claims as they arise. Although claims are inherently unpredictable, the Company is currently not aware of any matters that, if determined adversely to the Company, would individually or taken together have a material adverse effect on its business, results of operations, financial position or cash flows. The Company accrues estimates for resolution of legal and other contingencies when losses are probable and reasonably estimable. Although the results of litigation and claims are inherently unpredictable, the Company does not believe that there were any matters under litigation or claims with a reasonable possibility of the Company incurring a material loss as ofApril 30, 2021 . Indemnification The Company enters into indemnification provisions under its agreements with other companies in the ordinary course of business, including business partners, landlords, contractors and parties performing its research and development. Pursuant to these arrangements, the Company agrees to indemnify, hold harmless, and reimburse the indemnified party for certain losses suffered or incurred by the indemnified party as a result of the Company's activities. The maximum potential amount of future payments the Company could be required to make under these agreements is not determinable. The Company has never incurred costs to defend lawsuits or settle claims related to these indemnification agreements. As a result, the Company believes the fair value of these agreements is not material. The Company maintains commercial general liability insurance and product liability insurance to offset certain of the Company's potential liabilities under these indemnification provisions. In addition, the Company indemnifies its officers, directors and certain key employees while they are serving in good faith in their respective capacities. To date, there have been no claims under any indemnification provisions. 8. Redeemable Convertible Preference Shares The Company previously issued redeemable convertible preference shares in one or more series, each with such designations, rights, qualifications, limitations, and restrictions. Immediately prior to the completion of the IPO, all shares of redeemable convertible preference shares then outstanding were automatically converted into an equivalent number of ordinary 100 -------------------------------------------------------------------------------- shares on a one-to-one basis and their carrying amount reclassified into shareholders' equity. As ofApril 30, 2021 , there were no redeemable convertible preference shares issued and outstanding. 9. Leases The Company's leases are composed of corporate office spaces and various equipment under non-cancelable operating lease agreements that expire at various dates through 2025. As ofApril 30, 2021 , the Company had no finance leases. Components of lease costs included in the consolidated statement of operations were as follows (in thousands): Year Ended April 30, 2021 2020 Operating lease cost$ 8,825 $ 8,435 Short-term lease cost 2,319 3,111 Variable lease cost 527 1,883 Total lease cost$ 11,671 $ 13,429
Lease term and discount rate information as of
Weighted average remaining lease term (years) 3.86 Weighted average discount rate
4.86 % Future minimum lease payments under non-cancelable operating leases on an undiscounted cash flow basis as ofApril 30, 2021 were as follows (in thousands): Years EndingApril 30, 2022 $ 8,981 2023 7,717 2024 6,431 2025 5,092 2026 2,803 Thereafter - Total minimum lease payments 31,024 Less imputed interest (2,847)
Present value of future minimum lease payments 28,177 Less current lease liabilities
(8,528) Operating lease liabilities, non-current$ 19,649 10. Ordinary Shares The Company's articles of association designated and authorized the Company to issue 72 million ordinary shares with a par value of €0.001 per share up until immediately prior to the completion of the IPO at which time the authorized ordinary shares increased to 165 million. In addition, the par value per ordinary share was changed from €0.001 per share to €0.01 per share as required by Dutch law at the time of the Company's conversion into a Dutch public company with limited liability (naamloze vennootschap). Each holder of ordinary shares has the right to one vote per ordinary share. The holders of ordinary shares are also entitled to receive dividends whenever funds are legally available and when declared by the board of directors, subject to the prior rights of holders of all classes of shares outstanding having priority rights to dividends. No dividends have been declared by the Company's board of directors from inception through the year endedApril 30, 2021 . 101 -------------------------------------------------------------------------------- Ordinary Shares Reserved for Issuance The Company had reserved shares of ordinary shares for issuance as follows:
As of April 30,
2021 2019 Stock options issued and outstanding 7,611,016 15,260,506 RSUs issued and outstanding 3,301,283 2,472,092
Remaining shares available for future issuance under the 2012 Plan 15,737,819
12,461,850 Total ordinary shares reserved 26,650,118 30,194,448 Early Exercised Options Certain ordinary share option holders have the right to exercise unvested options, subject to a repurchase right held by the Company at the original exercise price, in the event of voluntary or involuntary termination of employment of the shareholder. As of April 30, 2021 and 2020, there were no unvested ordinary shares that had been early exercised and were subject to repurchase. The proceeds related to unvested ordinary shares are recorded as liabilities until the stock vests, at which point they are transferred to additional paid-in capital. Shares issued for the early exercise of options are included in issued and outstanding shares as they are legally issued and outstanding. Convertible Preference Shares The Company's board of directors has the authority, for a period of five years from October 10, 2018, without further action by the Company's shareholders, to issue up to 165 million shares of undesignated convertible preference shares with rights and preferences, including voting rights, designated from time to time by the board of directors. As of April 30, 2021, there were no convertible preference shares issued or outstanding. 11. Equity Incentive Plans In September 2012, the Company's board of directors adopted and the Company's shareholders approved the 2012 Stock Option Plan, which was amended and restated in September 2018 (as amended and restated, the "2012 Plan"). Under the 2012 Plan, the board of directors, the compensation committee, as administrator of the 2012 Plan, and a duly authorized committee may grant stock options and other equity-based awards, such as Restricted Stock Awards ("RSAs") or Restricted Stock Units ("RSUs"), to eligible employees, directors, and consultants to attract and retain the best available personnel for positions of substantial responsibility, to provide additional incentive to employees, directors and consultants, and to promote the success of the Company's business. The Company's board of directors, compensation committee or a duly authorized committee determines the vesting schedule for all equity-based awards. Stock options granted to new employees under the 2012 Plan generally vest over four years with 25% of the option shares vesting one year from the vesting commencement date and then ratably over the following 36 months subject to the employees' continued service to the Company. Refresh grants to existing employees generally vest monthly over four years subject to the employees continued service to the Company. RSUs granted to new employees generally vest over a period of four years with 25% vesting on the one-year anniversary of the vesting start date and the remainder vesting semi-annually over the next three years, subject to the grantee's continued service to the Company. RSUs granted to existing employees generally vest semi-annually over a period of four years, subject to the grantee's continued service to the Company. The Company's compensation committee may explicitly deviate from the general vesting schedules in its approval of an equity-based award, as it may deem appropriate. Stock options expire ten years after the date of grant. Stock options, RSAs and RSUs that are canceled under certain conditions become available for future grant or sale under the 2012 Plan unless the 2012 Plan is terminated. 102 -------------------------------------------------------------------------------- The equity awards available for grant for the periods presented were as follows: Year Ended April 30, 2021 2020 Available at beginning of fiscal year 12,461,850 9,649,123 Awards authorized 4,142,849 3,683,754 Options granted (232,075) (172,031) Options cancelled 890,561 1,181,482 RSUs granted (1,965,644) (2,101,271) RSUs cancelled 440,278 216,208 RSAs repurchased - 4,585 Available at end of period 15,737,819 12,461,850 Endgame Stock Incentive Plan Assumed in Acquisition In connection with its acquisition of Endgame, the Company assumed all in-the-money stock options issued under Endgame's Amended and Restated 2010 Stock Incentive Plan that were outstanding on the date of acquisition. The assumed stock options will continue to be outstanding and will be governed by the provisions of their respective plan and are included in the stock option activity table below. Stock Options The following table summarizes stock option activity (in thousands, except share and per share data): Stock Options Outstanding Weighted- Remaining Number of Average Contractual Aggregate Stock Options Exercise Term Intrinsic Outstanding Price (in years) Value Balance as of April 30, 2019 22,866,438 $ 11.90 7.98 $ 1,684,106 Stock options granted 172,031 $
81.39
Stock options assumed in acquisition 245,390 $ 48.99 Stock options exercised (6,815,098) $ 9.01 Stock options cancelled (1,181,482) $ 15.81 Stock options assumed in acquisition cancelled (26,773) $
71.35
Balance as of April 30, 2020 15,260,506 $ 14.17 7.27 $ 767,795 Stock options granted 232,075 $ 139.68 Stock options exercised (6,989,222) $ 11.08 Stock options cancelled (890,561) $ 18.15 Stock options assumed in acquisition cancelled (1,782) $
72.75
Balance as of April 30, 2021 7,611,016 $ 20.34 6.66 $ 768,517 Exercisable as of April 30, 2021 4,593,744 $ 14.51 6.32 $ 487,788 Stock options exercisable include 125,598 stock options that were unvested as of April 30, 2021. Aggregate intrinsic value represents the difference between the exercise price of the stock options to purchase ordinary shares and the fair value of the Company's ordinary shares. The weighted-average grant-date fair value per share of stock options granted was $80.01 and $50.92 for the years ended April 30, 2021 and 2020, respectively. As of April 30, 2021, the Company had unrecognized stock-based compensation expense of $40.0 million related to unvested stock options that the Company expects to recognize over a weighted-average period of 1.66 years. RSUs During the year ended April 30, 2021, the Company granted 1,965,644 RSUs at a weighted-average grant date fair value of $123.48 per unit. 103 -------------------------------------------------------------------------------- During the year ended April 30, 2021, the Company cancelled 80,839 cash settled RSUs and contemporaneously granted 80,839 equity settled RSUs. The modification of the awards and related change in the classification of awards from liability-classified to equity-classified was accounted for under the provisions of ASC 718 - Stock Compensation. Prior to the conversion, the Company performed a final measurement of its stock-based compensation liability under the fair value method, which resulted in a non-cash stock-based compensation expense of $2.5 million. Additionally, upon modification of the awards, the Company reclassified $2.7 million stock-based compensation liability to additional-paid in capital. As of April 30, 2021, the Company had unrecognized stock-based compensation expense of $286.8 million related to RSUs that the Company expects to recognize over a weighted-average period of 3.04 years. The following table summarizes RSU activity under the 2012 Plan: Weighted-Average Number of Awards Grant Date Fair Value Outstanding and unvested at April 30, 2019 740,467 $ 62.48 RSUs granted 2,101,271 $ 68.25 RSUs released (153,438) $ 72.55 RSUs cancelled (216,208) $ 62.25 Outstanding and unvested at April 30, 2020 2,472,092 $ 66.78 RSUs granted 1,965,644 $ 123.48 RSUs released (696,175) $ 71.18 RSUs cancelled (440,278) $ 73.31 Outstanding and unvested at April 30, 2021 3,301,283 $ 98.74 Determination of Fair Value The determination of the fair value of stock-based options on the date of grant using an option pricing model is affected by the fair value of the Company's ordinary shares, as well as assumptions regarding a number of complex and subjective variables. The Company uses the Black-Scholes option pricing model to calculate the fair value of stock options, which requires the use of assumptions including actual and projected employee stock option exercise behaviors, expected price volatility of the Company's ordinary shares, the risk-free interest rate and expected dividends. Each of these inputs is subjective and generally requires significant judgment to determine. Fair Value of Ordinary Shares: Prior to the IPO, the fair value of ordinary shares underlying the stock awards had historically been determined by the board of directors, with input from the Company's management. The board of directors previously determined the fair value of the ordinary shares at the time of grant of the awards by considering a number of objective and subjective factors, including valuations of comparable companies, sales of redeemable convertible preference shares, sales of ordinary shares to unrelated third parties, operating and financial performance, the lack of liquidity of the Company's ordinary shares, and general and industry-specific economic outlook. Subsequent to the IPO, the fair value of the underlying ordinary shares is determined by the closing price, on the date of the grant, of the Company's ordinary shares, which are traded publicly on the New York Stock Exchange. Expected Term: The expected term represents the period that options are expected to be outstanding. For option grants that are considered to be "plain vanilla," the Company determines the expected term using the simplified method. The simplified method deems the term to be the average of the time-to-vesting and the contractual life of the options. Expected Volatility: Since the Company has limited trading history of its ordinary shares, the expected volatility is derived from the average historical stock volatilities of several unrelated public companies within the Company's industry that the Company considers to be comparable to its own business over a period equivalent to the option's expected term. Risk-Free Interest Rate: The risk-free interest rate is based on theU.S. Treasury yield curve in effect at the time of grant for zero-couponU.S. Treasury notes with maturities approximately equal to the option's expected term. Dividend Rate: The expected dividend is assumed to be zero as the Company has never paid dividends and has no current plans to do so. The Company's expected volatility and expected term involve management's best estimates, both of which impact the fair value of the option calculated under the Black-Scholes option pricing model and, ultimately, the expense that will be recognized over the life of the option. 104 -------------------------------------------------------------------------------- The fair value of stock options granted and assumed was estimated on the date of grant using the Black-Scholes option pricing model with the following assumptions: Year Ended April 30, 2021 2020 2019 Expected term (in years) 6.02 - 6.08 2.00 - 7.27 6.02 - 6.08 Expected stock price volatility 62.6% - 63.9% 54.8% 40.5% - 46.7% Risk-free interest rate 0.4% - 1.1% 1.4% - 2.0% 2.4% - 3.1% Dividend yield 0% 0% 0% Stock-Based Compensation Expense Total stock-based compensation expense recognized in the Company's consolidated statements of operations was as follows (in thousands):
Year Ended April 30,
2021 2020 2019
Cost of revenue-cost of subscription-self-managed and SaaS $ 7,105
$ 4,147 $ 3,383 Cost of revenue-professional services 4,824 2,980 1,208 Research and development 35,267 23,621 16,100 Sales and marketing 31,581 19,334 11,996 General and administrative 14,903 9,925 7,255
Stock-based compensation expense, net of amounts capitalized 93,680
60,007 39,942 Capitalized stock-based compensation expense 10 - - Total stock-based compensation expense $ 93,690
$ 60,007 $ 39,942
12. Net Loss Per Share Attributable to Ordinary Shareholders The following table sets forth the computation of basic and diluted net loss per share attributable to ordinary shareholders (in thousands, except share and per share data): Year Ended April 30, 2021 2020 2019 Numerator: Net loss $ (129,434) $ (167,174) $ (102,303) Denominator: Weighted-average shares used in computing net loss per share attributable to ordinary shareholders, basic and diluted 87,207,094 78,799,732 54,893,365
Net loss per share attributable to ordinary shareholders, basic and diluted
$ (1.48)
$ (2.12) $ (1.86)
Since the Company is in a net loss position for all periods presented, basic net loss per share is the same as diluted net loss per share for all periods. The following outstanding potentially dilutive ordinary shares were excluded from the computation of diluted net loss per share attributable to ordinary shareholders for the periods presented because the impact of including them would have been antidilutive: Year Ended April 30, 2021 2020 2019 Stock options 7,611,016 15,260,506 22,866,438 RSUs 3,301,283 2,368,740 595,503 Contingently issuable shares - 235,031 - Shares subject to repurchase - - 254,350 Total 10,912,299 17,864,277 23,716,291 13. Income Taxes The Company is incorporated inthe Netherlands but operates in various countries with differing tax laws and rates. The geographical breakdown of income (loss) before provision for income taxes is summarized as follows (in thousands): 105 --------------------------------------------------------------------------------
Year Ended April 30, 2021 2020 2019 Dutch $ (163,770) $ (173,338) $ (121,803) Foreign 42,056 4,196 23,888 Loss before income taxes $ (121,714) $ (169,142) $ (97,915) The components of the provision for (benefit from) income taxes were as follows (in thousands): Year Ended April 30, 2021 2020 2019 Current: Dutch $ 1,125 $ 518 $ - Foreign 3,896 (560) 912 Total current tax expense (income) $ 5,021 $ (42) $ 912 Deferred: Dutch $ - $ - $ (233) Foreign 2,699 (1,926) 3,709 Total deferred tax expense (income) 2,699
(1,926) 3,476
Total provision for (benefit from) income taxes $ 7,720 $ (1,968) $ 4,388
The Company's effective tax rate substantially differed from the Dutch statutory tax rate of 25% primarily due to the valuation allowance on the Dutch,United States andUnited Kingdom deferred tax assets, partially offset by a tax benefit from stock-based compensation. A reconciliation of income taxes at the statutory income tax rate to the provision for income taxes included in the consolidated statement of operations is as follows (in thousands, except for rates): Year Ended April 30, 2021 2020 2019 Tax Rate Tax Rate Tax Rate Dutch statutory income tax $ (30,428) 25.0 % $ (42,286) 25.0 % $ (24,479) 25.0 % Foreign income taxed at (486) 0.4 % 313 (0.2) % (310) 0.3 % different rates Stock-based compensation (100,931) 82.9 % (53,050) 31.4 % (24,848) 25.3 % Research and development (11,020) 9.0 % (7,771) 4.6 % (2,161) 2.2 %
credits
Change in valuation allowance 146,571 (120.4) % 97,734 (57.8) % 43,071 (44.0) % Deferred tax asset revaluation (256) 0.2 % 1,991 (1.2) % 11,883 (12.1) % Other 4,270 (3.4) % 1,101 (0.6) % 1,232 (1.2) % Provision for (benefit from) $ 7,720 (6.3) % $ (1,968) 1.2 % $ 4,388 (4.5) %
income taxes
Deferred Income Taxes Deferred tax assets and liabilities are recognized for the expected future tax consequences of temporary differences between the carrying amounts and the tax basis of assets and liabilities. Management assesses whether it is more likely than not that some portion or all of the deferred tax assets will be realized. Deferred tax assets are reduced by a valuation allowance where management has concluded it is more likely than not that the deferred tax assets will not be realized. The ultimate realization of deferred tax assets is dependent upon the generation of future taxable income. Management makes estimates and judgments about future taxable income based on assumptions that are consistent with the Company's plans and estimates. 106 --------------------------------------------------------------------------------
Significant components of the Company's deferred tax assets and liabilities are summarized as follows (in thousands):
As of April 30, 2021 2020 Deferred tax assets: Accrued compensation $ - $ 3,267 Net operating loss carryforward 385,443 208,629 Deferred revenue 4,609 3,876 Stock-based compensation 11,614 7,203 Research and development credits 22,988 15,333 Lease liabilities 4,956 6,616 Other 3,156 2,961 Gross deferred tax assets 432,766 247,885 Less valuation allowance (409,756)
(225,197)
Total deferred tax assets $ 23,010 $ 22,688 Deferred tax liabilities: Accrued compensation $ (41) $ - Deferred contract acquisition costs (13,173)
(8,423)
Intangible assets (8,191)
(8,841)
Right of use assets (4,523)
(5,695)
Other -
(218)
Gross deferred tax liabilities (25,928)
(23,177)
Net deferred tax liabilities $ (2,918) $
(489)
The deferred tax assets and liabilities disclosure at April 30, 2020 has been adjusted to reflect the deferred tax right-of-use asset and related deferred lease liability recognized in accordance with ASC 842. The valuation allowance for deferred tax assets as of April 30, 2021 and 2020 was $409.8 million and $225.2 million, respectively. As the Company has generated losses since inception inthe Netherlands andCalifornia (United States ) jurisdictions, management maintains a full valuation allowance against the net deferred tax assets in these jurisdictions. In addition,the United States and theUnited Kingdom jurisdictions are anticipated to have cumulative losses for the foreseeable future, and as such a valuation allowance has been established for these regions. The valuation allowance inthe Netherlands ,the United States and theUnited Kingdom jurisdictions increased by $61.0 million, $113.1 million and $10.5 million, respectively, during the year ended April 30, 2021 and $35.3 million, $94.5 million and $3.1 million, respectively, for the year ended April 30, 2020. The valuation allowance for the Dutch deferred tax assets as of April 30, 2021 and 2020 was $149.4 million and $88.4 million, respectively, the valuation allowance forthe United States deferred tax assets as of April 30, 2021 and 2020 was $246.0 million and $132.9 million, respectively, and the valuation allowance for theUnited Kingdom deferred tax assets as of April 30, 2021 and April 30, 2020 was $14.4 million and $3.9 million, respectively. As of April 30, 2021, the Company had net operating loss ("NOL") carryforwards for Dutch,United States (Federal and State) andUnited Kingdom income tax purposes of $589.8 million, $936.1 million, $642.0 million and $56.0 million, respectively, which begin to expire in the year ending April 30, 2022, April 30, 2031 and April 30, 2024, respectively, withUnited Kingdom losses being carried forward indefinitely. The Company also has research and development tax credit carryforwards forUnited States (Federal and State) andCanada , income tax purposes of $15.9 million, $4.3 million and $0.5 million respectively, which begin to expire April 30, 2030, April 30, 2022, and April 30, 2037, respectively. Research and development tax credit carryforwards related to theUK of $0.6 million have an indefinite life. The deferred tax assets associated with the NOL carryforwards and other tax attributes inthe Netherlands ,the United States , and theUnited Kingdom are subject to a full valuation allowance. On March 27, 2020, the Coronavirus Aid, Relief, and Economic Security (the "CARES Act") Act was signed intoUnited States law. The Act provides emergency assistance, opportunities for additional liquidity and other government programs to support individuals, families and businesses affected by the 2020 coronavirus pandemic, in part through amendingUnited States tax law. Previously limited to 80% of taxable income by the TCJA, section 172(a), the CARES Act removes the limitation and grants taxpayers a five-year carryback period for NOLs arising in tax years beginning after December 31, 2017 and before January 1, 2021. Due to significant losses in the year ended April 30, 2019, and as a result of the CARES Act, the Company has filed amended returns to carry back the NOLs from the year ended April 30, 2019 back to five previous fiscal 107 -------------------------------------------------------------------------------- years (April 30, 2014 - April 30, 2018) to fully offset the taxable income in those tax years with an estimated income tax benefit of $3.3 million in the year ended April 30, 2020. Uncertain Tax Positions The calculation of the Company's tax obligations involves dealing with uncertainties in the application of complex tax laws and regulations. ASC 740, Income Taxes, provides that a tax benefit from an uncertain tax position may be recognized when it is more likely than not that the position will be sustained upon examination, including resolutions of any related appeals or litigation processes, on the basis of the technical merits. The Company has assessed its income tax positions and recorded tax benefits for all years subject to examination, based upon the Company's evaluation of the facts, circumstances and information available at each period end. Although the Company believes that it has adequately reserved for its uncertain tax positions, the Company can provide no assurance that the final tax outcome of these matters will not be materially different. As the Company expands, it will face increased complexity, and the Company's unrecognized tax benefits may increase in the future. The Company makes adjustments to its reserves when facts and circumstances change, such as the closing of a tax audit or the refinement of an estimate. To the extent that the final tax outcome of these matters is different than the amounts recorded, such differences will affect the provision for income taxes in the period in which such determination is made. The Company had unrecognized tax benefits of $13.7 million as of April 30, 2021, of which none would impact the effective tax rate before consideration of any valuation allowance. The activity within the Company's unrecognized gross tax benefits is summarized as follows (in thousands): As of
April 30,
2021 2020 2019 Balance as of beginning of year $ 9,706 $ 3,870 $ 2,019 Increase related to tax positions taken in prior 432 2,283 240
periods
Increase related to tax positions taken in the 3,518 3,553 1,611 current period Balance as of end of year $ 13,656 $ 9,706 $ 3,870 Approximately $0.4 million of the increase in fiscal 2021 for tax positions taken in prior periods is due to the filing of tax returns during the current fiscal year. Approximately $3.5 million of the increase in tax positions related to the current period is from the research and development tax credits generated for fiscal 2021. The Company's policy is to recognize penalties and interests accrued on any unrecognized tax benefits as a component of income tax expense. During each of the years ended April 30, 2021, 2020 and 2019 the Company recognized less than $0.1 million of interest and penalties. The amount of accrued interest and penalties recorded on the consolidated balance sheet as of April 30, 2021 and 2020 was $0.1 million and $0.2 million, respectively. The Company is subject to periodic examination of income tax returns by various domestic and international tax authorities. During the fiscal year, the Company closed its income tax and VAT audit with the Dutch tax authority for the tax years ended April 30, 2015 to April 30, 2017 and its income tax and VAT audit with the German tax authority for the tax years ended April 30, 2016 to April 30, 2018. There were no material adjustments as a result of these audit settlements. The Company is currently under examination with the Internal Revenue Service for foreign withholding taxes for the calendar year 2018. The Company does not anticipate any significant increases or decreases in its uncertain tax positions within the next twelve months. The Company files tax returns in multiple jurisdictions, includingthe Netherlands andUnited States . The Company's tax filings for fiscal years starting with the year ended April 30, 2016 remain open in various tax jurisdictions. If the examinations are resolved unfavorably, there is a possibility they may have a material negative impact on its results of operations. Dutch income taxes and non-Dutch withholding taxes associated with the repatriation of earnings or for temporary differences related to investments in non-Dutch subsidiaries, excluding theU.S subsidiaries, have not been provided for, as the Company intends to reinvest the earnings of such subsidiaries indefinitely or the Company has concluded that an immaterial additional tax liability would arise on the distribution of such earnings. Earnings from the Company'sU.S. subsidiaries are being treated as being currently repatriated back tothe Netherlands though no Dutch income taxes norU.S. withholding taxes in regard to such repatriations are being recorded due to the Dutch participation exemption provisions and exemption from withholding taxes under the income tax treaty betweenthe Netherlands andthe United States . At April 30, 2021, there were cumulative earnings of $75.1 million, from the non-U.S. subsidiaries. If such earnings were to be repatriated they would be exempt from taxation inthe Netherlands and the amount of dividend withholding taxes from such foreign jurisdictions would be $1.8 million, due to the various income tax treaties betweenthe Netherlands and the respective foreign jurisdictions. 108 -------------------------------------------------------------------------------- The Company is subject to Global Intangible Low Taxed Income ("GILTI"). Due to the Company's net operating loss, GILTI provision was $1.0 million, zero and $0.5 million and did not have a material impact on the Company's results for the years ended April 30, 2021, 2020 and 2019, respectively. 14. Employee Benefit Plans The Company has a defined-contribution plan in theU.S. intended to qualify under Section 401 of the Internal Revenue Code (the "401(k) Plan"). The Company has contracted with a third-party provider to act as a custodian and trustee, and to process and maintain the records of participant data. Substantially all the expenses incurred for administering the 401(k) Plan are paid by the Company. This 401(k) Plan covers substantially all employeeswho meet minimum age and service requirements and allows participants to defer a portion of their annual compensation on a pre-tax basis The Company makes contributions to the 401(k) Plan up to 6% of the participating employee's W-2 earnings and wages. The Company recorded $11.4 million, $8.3 million and $5.0 million of expense related to the 401(k) Plan during the years ended April 30, 2021, 2020 and 2019, respectively. The Company also has defined-contribution plans in certain other countries for which the Company recorded $5.1 million, $3.6 million and $1.9 million of expense during the years ended April 30, 2021, 2020 and 2019, respectively. 15. Segment Information The following table summarizes the Company's total revenue by geographic area based on the billing address of the customers (in thousands): Year Ended April 30, 2021 2020 2019 United States $ 331,769 $ 241,648 $ 155,935 Rest of world 276,720 185,972 115,718 Total revenue $ 608,489 $ 427,620 $ 271,653 Other thanthe United States , no other individual country exceeded 10% or more of total revenue during the periods presented. The following table presents the Company's long-lived assets, including property and equipment, net, and operating lease right-of-use assets, by geographic region (in thousands): As of April 30, 2021 2020 United States $ 23,443 $ 30,373 The Netherlands 2,975 3,529 United Kingdom 7,151 5,854 Rest of world 776 787 Total long-lived assets $ 34,345 $ 40,543
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