EIH Limited
Integrated Annual Report 2022-23
Contents
01
Theme Introduction | 02 |
About the Report | 04 |
Capitals | 06 |
Highlights of the Year (Top 10 for the Year) | 08 |
02
Corporate Overview
About EIH | 12 |
Brand Portfolio | 14 |
Global Presence | 16 |
Awards | 18 |
03
Performance Review
Executive Chairman's Message | 22 |
MD's and CEO's Message | 24 |
Financial Highlights | 26 |
Guest Centric Approach | 28 |
Food & Beverages Experience | 30 |
Digitalisation | 32 |
The Bay Club (Bombay Bay Club) | 34 |
04
Value Creation
Operating Context | 38 |
Business Model | 40 |
Stakeholder Engagement | 42 |
Materiality Assessment | 44 |
Synergising Materiality with ESG | 45 |
Risk Management | 48 |
05
ESG Approach
ESG Approach: Environment | 54 |
ESG Approach: Social | 62 |
ESG Approach: Governance | 66 |
06
Statutory Reports
Director's Report | 68 |
Management Discussion and Analysis | 78 |
Business Responsibility and | |
Sustainability Report (BRSR) | 90 |
Report on Corporate Governance | 137 |
07
Financial Statements
Standalone | |
Independent Auditor's Report | 162 |
Balance Sheet | 182 |
Statement of Profit and Loss | 183 |
Statement of Cash Flow | 184 |
Statement of Changes in Equity | 186 |
Notes | 187 |
Consolidated | |
Independent Auditor's Report | 260 |
Balance Sheet | 268 |
Statement of Profit and Loss | 269 |
Statement of Cash Flow | 270 |
Statement of Changes in Equity | 272 |
Notes | 273 |
Key highlights of FY23
- FINANCIALS -
₹18,358 | ₹6,256 | ₹3,201 |
million | million | million |
Revenue | EBITDA | Profit After Tax |
₹4,365 | ₹688 | ₹31,182 |
million | million | million |
Profit Before Tax | Dividend | Net Worth |
- OPERATIONAL - | ||
30 | 4,269 | 360,943 |
Hotels (Owned and Managed) | Keys (Owned and Managed) | Guests in FY23 |
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Corporate | Statutory | Financial |
Overview | Reports | Statements |
Where luxury meets responsible hospitality
We are renowned not only for our opulence and exquisite hospitality, but also for our distinction amongst our peers. We ensure that our guests are indulged with lavish comfort while knowing that their stay is in harmony with the environment. Our hotels and resorts are nothing less than masterpieces of sustainable architecture.
Luxury and responsibility intertwine effortlessly within our hotels and resorts. Our rooms are adorned with eco-friendly furnishings and organic linens, providing both comfort and peace of mind. Our culinary excellence is unparalleled, with every dish creating a sensation and every bite becoming a cherished memory.
Beyond our luxurious amenities, we are deeply committed to the local community and the environment. We actively engage in conservation efforts, protecting nearby wildlife habitats and supporting environmentally-friendly development initiatives. Every aspect of our operations is guided by a commitment to sustainable practices and responsible hospitality. We have crafted a place where guests can enjoy life's finer things while knowing that their stay has made a positive impact on the planet.
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APPROACH TO REPORTING
About this report
The EIH Limited Integrated Annual Report is a clear and thorough evaluation of our capability to generate long- term benefits for our stakeholders. It presents a detailed overview of our strategy for creating value in multiple areas, including both quantifiable and unquantifiable economic and non-economic aspects of the Company. The Report emphasises our commitment to transparency and openness.
Corporate | Statutory | Financial |
Overview | Reports | Statements |
BASIS OF PREPARATION
The non-statutory section of this Report is based on the principles contained in the International Integrated Reporting Framework (the International Framework) published by the International Integrated Reporting Council (IIRC). This Report seeks to provide a balanced and transparent assessment of how we create value, considering both qualitative and quantitative matters that are material to our operations and strategic objectives, which may influence our stakeholders' decision-making. Other statutory reports, including the Business Responsibility and Sustainability Report (BRSR), Directors' Report, its annexures, the Management Discussion and Analysis (MDA) and the Corporate Governance Report, are as per the Companies Act, 2013 (including the Rules framed thereunder), the Securities and Exchange Board of India (Listing Obligations and Disclosure Requirements) Regulations, 2015 and the revised Secretarial Standards issued by the Institute of Company Secretaries of India. The financial statements are in accordance with the Indian Accounting Standards.
REPORTING PERIOD
The EIH Limited Integrated Report provides material information on our strategy and business model, operating context, risks, performance, prospects and governance, covering the financial year between April 1, 2022 and March 31, 2023.
CAPITALS
Our relevance in the hospitality industry today and in the future and our ability to create long-term value, are interrelated and fundamentally dependent on the forms of capital available to us (inputs), how we leverage them, our impact on them and the value we deliver (outputs and outcomes).
FEEDBACK
We request our stakeholders to review this Report and welcome feedback via isdho@oberoigroup.com.
This Report seeks to provide a balanced and transparent assessment of how we create value, considering both qualitative and quantitative matters that are material to our operations and strategic objectives, which may influence our stakeholders' decision-making.
The Oberoi Amarvilãs, Agra
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CAPITALS
Leveraging our capitals to
ensure robust growth
We leverage six different types of capital and various resources to generate optimal long-term value for
our stakeholders.
Corporate | Statutory | Financial |
Overview | Reports | Statements |
FINANCIAL CAPITAL
With our exceptional capabilities, we effectively harness three vital financial resources: equity, internal accruals and debt. Through our adept financial strengths, we maximise the value we deliver to our stakeholders. Our utilisation of these financial resources enables us to optimise our operations and drive sustainable growth.
101.6%
Increase in YoY revenue
MANUFACTURED CAPITAL
Over the years, our portfolio of physical assets, including hotels and properties, has experienced substantial growth. We have continually enhanced our investment strategies to ensure promising returns in the future. By diligently refining our approach to investments, we aim to maximise profitability and create opportunities for lucrative outcomes, which will position us favourably for continued success.
30
Hotels (owned and managed)
INTELLECTUAL CAPITAL
At the core of our competitive advantage lie our intellectual assets, encompassing distinctive services, renowned brands, well-defined procedures, the esteemed Oberoi Centre of Learning and Development (OCLD), The Oberoi Centre
of Excellence (TOCE), Oberoi Contact Centre (OCC) and cherished trademarks. By nurturing and expanding these assets, we fortify our market position, foster innovation and consistently deliver exceptional experiences to our valued customers.
HUMAN CAPITAL
Our dedicated workforce drives our organisation's success.
We prioritise their growth, fostering a culture of excellence in all team members. By empowering employees and proving that we value their contributions, we help them realise their full potential. We create an environment that nurtures talents, encourages innovation and instills a strong sense of purpose. Together, we achieve greatness, creating a fulfilling workplace for all.
7,874
Employees received training
SOCIAL AND RELATIONSHIP CAPITAL
Our success is derived from delivering value to stakeholders. We engage with consumers, suppliers, communities and the public to enhance well-being. Through collaboration and transparency, we exceed expectations, driving positive change and contributing to the betterment of communities. Together, we build enduring partnerships based on shared values, enriching lives and fostering mutual benefit.
100%
Beneficiaries from vulnerable and marginalised groups
NATURAL CAPITAL
We acknowledge our responsibility to preserve natural resources and are dedicated to minimising our environmental impact. Through sustainable practices, we enhance our resource efficiency while simultaneously reducing our ecological footprint. We embrace renewable energy and optimise waste management, promote recycling and prioritise reuse.
9.97%
Reduction in total energy consumption over FY22
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Disclaimer
EIH Limited published this content on 18 July 2023 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 18 July 2023 13:10:04 UTC.