CONVERGYS CORP 
By Convergys Newsroom
January 07, 2013
- Over 250 On-Site Positions Available in the Communications Industry -
(Cincinnati & Hickory, North Carolina; January 7, 2013) - Convergys Corporation (NYSE: CVG), a global leader in customer management, is hosting an open house at its contact center in Hickory, North Carolina.
Interested candidates are invited to attend the open house from 10:00 a.m. to 4:00 p.m. on Wednesday, January 9 at Convergys, 1507 7th Street, SE Hickory, North Carolina 28602. Candidates may also apply online at http://careers.convergys.com/.
New employees will provide inbound customer service/sales support to a client in the communications industry.
"We're looking for highly motivated individuals to handle inbound customer calls and customer service. Potential employees must have exemplary customer service skills, computer literacy, and candidates should posses some sales experience." said Billie Coon, site leader of the Convergys contact center in Hickory. "Working at Convergys as a customer service representative may serve as a great stepping stone to a career in operations, recruitment, or training. In fact, more than 70 percent of Convergys' customer service managers began their careers as agents, and we are known for the internal promotion of our employees. As we are a worldwide company with nearly 75,000 employees, opportunities exist around the globe, in locations such as India and the Philippines."
As part of the Hickory business community since 2008, Convergys encourages its employees to support the communities in which they live and work. We support the United Way, volunteer at the Soup Kitchen, volunteer with the Christmas Bureau, collect hats, gloves, and scarves for the homeless, and we participated and raised over $2,000 for Relay for Life.
Convergys offers on-site employees comprehensive training, competitive wages and performance incentives, and benefits including medical and dental insurance, tuition reimbursement, 401(k), and paid and unpaid time off.
Employment with Convergys is contingent on the successful completion of a background check and drug screening.
About Convergys' Military Involvement
As part of the White House's Joining Forces campaign and Milicurit, Convergys is dedicated to helping employ America's veterans and military spouses. Convergys has taken on the 10,000 Job Challenge and will see it all the way through.
Convergys and our clients benefit from the exceptional work ethic and commitment to providing exemplary service so consistently demonstrated by military service members and their spouses. We offer site based and work-at-home employment opportunities, both of which can be a great fit for veterans, active military personnel who are making the transition from service to civilian life, and military spouses who need a portable career option that can transfer from base to base.
About Convergys
As a leader in customer management for over 30 years, Convergys is uniquely focused on helping companies find new ways to enhance the value of their customer relationships and deliver consistent customer experiences across all channels and geographies. Every day, our nearly 75,000 employees help our clients balance the demands of increasing revenue, improving customer satisfaction, and reducing overall cost using an optimal mix of agent, technology, andanalytics solutions. Our actionable insight stems from handling billions of customer interactions annually for our clients. Visit www.convergys.com to learn more.
(Convergys and the Convergys logo are registered trademarks of Convergys Corporation.)
Media Contact:
Brooke Beiting
Media Relations
513.784.4951
brooke.beiting@convergys.com
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