Comptel : and Heavy Reading Analyse the Pivotal Role of Next-Generation Mediation in Operator Data Monetisation Strat... ››

Comptel and Heavy Reading Analyse the Pivotal Role of Next-Generation Mediation in Operator Data Monetisation Strategies

New white paper demonstrates CSPs' need for a real-time, scalable and flexible processing platform to improve time-to-market, customer experience management and revenue generation

(NASDAQ OMX Helsinki: CTL1V), the leading vendor of today released a whitepaper that explores how communications service providers (CSPs) can use next-generation mediation platforms to effectively manage the growth in data traffic and monetise advanced network and subscriber services.

As traditional voice revenues gradually dwindle, operators are concentrating more on value-added services to increase revenue and reduce customer churn. This focus is forcing CSPs to re-evaluate their mediation platforms' capabilities. Batch-oriented solutions are becoming out-dated and can no longer deal sufficiently with today's data and network complexity, and the new approaches to billing and payment. There is instead a need for real-time, scalable and flexible processing platforms to improve time-to-market and time-to-revenue, ease and centralise operations, and act as an enabler of customer experience management.

Key Takeaways

• Heavy Reading's research indicates that data network traffic coming from smartphones alone will increase from 18.5 percent to 56 percent between 2009 and 2015. The whitepaper looks at the primary factors driving this growth in data usage and bandwidth consumption, its magnitude and how the data explosion has challenged the legacy boundaries of mediation platforms.

• The whitepaper also illustrates operators' key business requirements today for next-generation mediation platforms, including acting as a catalyst for transformation, plugging revenue leakage and monetising cloud services, and the 'must-have' features that are essential for supporting them.

Supporting Quotes

• "The explosive growth in data usage that we are seeing today is just the tip of the iceberg. The number of connected devices and the amount of bandwidth consumption will only continue to increase exponentially-and unfortunately, come at a cost for operators," said Mr. Ari Banerjee, senior analyst, Heavy Reading. "What will be critical to CSPs' success are next-generation mediation platforms that can enable them to handle the dramatic increase in transactional volumes more efficiently and cost-effectively, and that will provide a solid foundation for achieving true convergence."

• "Mediation is the sleeping giant when it comes to monetisation of services," said Mr. Antti Koskela, senior vice president, products and solutions, Comptel. "All CSPs have these systems in place, many of which are legacy-built, but we are seeing consolidation and replacement projects globally that indicate the importance being placed on having the right system in place for today's next-generation and converged service offerings."

Resources

• the Heavy Reading whitepaper, "Balancing Act: Data Explosion vs. Revenue Monetisation - Considerations for a Next Generation of Mediation", sponsored by Comptel.

Tags
Comptel, Heavy Reading, Operations Support Systems, OSS, next-generation mediation, real-time data, whitepaper, webinar, Comptel Convergent Mediation

About Comptel Corporation
Comptel Dynamic OSS solutions enable telecom service providers to deliver services flexibly and charge them effectively. Comptel's wide expertise in service fulfilment, policy control, mediation and charging empowers our customers to focus on delivering innovative services. Comptel has provided software solutions to over 280 service providers with over one billion subscribers in 85 countries. The Group has over 600 employees worldwide, and net sales were EUR 78 million in 2010.

Further Information
Comptel Corporation
Olivier Suard
Marketing Director
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March Communications
Beth Brenner
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