CNA announced the appointment of Joseph "J." Merten to fill the newly created role of Executive Vice President, Technology and Operations. Merten will report directly to Dino E. Robusto, Chairman and Chief Executive Officer, CNA. This new position is a significant demonstration of CNA's commitment to elevate and integrate technology into all aspects of its business operations. Merten is a seasoned insurance leader who brings more than 30 years of experience to this role. Most recently, he served as Senior Vice President of AXIS Capital, where he was responsible for leading transformation programs that included implementing new organizational models, processes and technology infrastructure to increase operational performance. Prior to his role at AXIS, Merten held leadership roles at Grant Thorton and LECG, where he led the Operations and Consulting Practices within LECG's Insurance Industry vertical.