The following Management's Discussion and Analysis of Financial Condition and
Results of Operations ("MD&A") should be read together with the audited
consolidated financial statements and the accompanying notes (the "Consolidated
Financial Statements") of BlackBerry Limited, for the fiscal year ended
February 29, 2020. The Consolidated Financial Statements are presented in U.S.
dollars and have been prepared in accordance with U.S. GAAP. All financial
information in this MD&A is presented in U.S. dollars, unless otherwise
indicated.
Readers should carefully review Part I, Item 1A "Risk Factors" and other
documents filed from time to time with the Securities and Exchange Commission
("SEC") and other securities regulators. A number of factors may materially
affect our business, financial condition, operating results and prospects. These
factors include but are not limited to those set forth in Part I, Item 1A "Risk
Factors" and elsewhere in this Annual Report on Form 10-K. Any one of these
factors, and other factors that we are unaware of, or currently deem immaterial,
may cause our actual results to differ materially from recent results or from
our anticipated future results. Please refer to our MD&A of our Annual Report on
Form 40-F for Fiscal 2019 for a comparative discussion of our Fiscal 2019
financial results as compared to our Fiscal 2018. Additional information about
the Company, which is included in the Company's Annual Report on Form 10-K for
the fiscal year ended February 29, 2020 (the "Annual Report"), can be found on
SEDAR at www.sedar.com and on the SEC's website at www.sec.gov.
Cautionary Note Regarding Forward-Looking Statements
This MD&A contains forward-looking statements within the meaning of certain
securities laws, including under the U.S. Private Securities Litigation Reform
Act of 1995 and applicable Canadian securities laws, including statements
relating to:
•the Company's plans, strategies and objectives, including its intentions to
achieve long-term profitable revenue growth and increase and enhance its product
and service offerings;
•the Company's expectations with respect to its financial performance in fiscal
2021;
•the Company's estimates of purchase obligations and other contractual
commitments; and
•the Company's expectations with respect to the sufficiency of its financial
resources.
The words "expect", "anticipate", "estimate", "may", "will", "should", "could",
"intend", "believe", "target", "plan" and similar expressions are intended to
identify forward-looking statements in this MD&A, including in the sections
entitled "Results of Operations - Fiscal year ended February 29, 2020 compared
to fiscal year ended February 28, 2019 - Revenue - Revenue by Product and
Service", "Results of Operations - Three months ended February 29, 2020 compared
to the three months ended February 28, 2019 - Net Income", and "Financial
Condition - Debenture Financing and Other Funding Sources ". Forward-looking
statements are based on estimates and assumptions made by the Company in light
of its experience and its perception of historical trends, current conditions
and expected future developments, as well as other factors that the Company
believes are appropriate in the circumstances, including but not limited to, the
Company's expectations regarding its business, strategy, opportunities and
prospects, the launch of new products and services, general economic conditions,
competition, and the Company's expectations regarding its financial performance.
Many factors could cause the Company's actual results, performance or
achievements to differ materially from those expressed or implied by the
forward-looking statements, including, without limitation, the risk factors
discussed in Part I, Item 1A "Risk Factors" in the Annual Report on Form 10-K.
All of these factors should be considered carefully, and readers should not
place undue reliance on the Company's forward-looking statements. Any statements
that are forward-looking statements are intended to enable the Company's
shareholders to view the anticipated performance and prospects of the Company
from management's perspective at the time such statements are made, and they are
subject to the risks that are inherent in all forward-looking statements, as
described above, as well as difficulties in forecasting the Company's financial
results and performance for future periods, particularly over longer periods,
given changes in technology and the Company's business strategy, evolving
industry standards, intense competition and short product life cycles that
characterize the industries in which the Company operates. See "Strategy"
subsection in Part I, Item 1 "Business" of the Annual Report.
The Company has no intention and undertakes no obligation to update or revise
any forward-looking statements, whether as a result of new information, future
events or otherwise, except as required by applicable law.
Business Overview
The Company provides intelligent security software and services to enterprises
and governments around the world. The Company secures more than 500 million
endpoints, including 150 million cars. Based in Waterloo, Ontario, the Company
leverages artificial intelligence and machine learning to deliver innovative
solutions in the areas of cybersecurity, safety and data privacy solutions, and
is a leader in the areas of endpoint security management, encryption, and
embedded systems. The
                                       28
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Company's common shares trade under the ticker symbol "BB" on the New York Stock
Exchange and the Toronto Stock Exchange. The Company was incorporated under the
Business Corporations Act (Ontario) ("OBCA") on March 7, 1984.
The Company continued to execute on its strategy in fiscal 2020. The Company
also announced the following achievements:
•Announced that the German Development Agency, Deutsche Gesellschaft für
Internationale Zusammenarbeit (GIZ) GmbH, selected BlackBerry AtHoc as its
emergency mass notification system;
•Launched enhancements and feature updates to SecuSUITE for Government and
BlackBerry AtHoc that enable government agencies to securely communicate and
safeguard sensitive data;
•Announced the appointment of Marjorie Dickman as the Company's first Chief
Government Affairs and Public Policy Officer;
•Announced product enhancements to CylancePROTECT and CylanceOPTICS;
•Launched the BlackBerry Spark platform with a new unified endpoint security
(UES) layer which can work with BlackBerry UEM to deliver zero trust security;
•Released the 2020 Threat Report, which examines the latest adversarial
techniques and tactics analyzed by BlackBerry Cylance threat researchers and
provides guidance organizations can leverage to mitigate risk;
•Launched BlackBerry Digital Workplace, a robust workspace that provides secure
online and offline access to corporate on-premise or cloud content including
Microsoft Office 365 resources;
•Announced that the BlackBerry Radar solution integrates with Trimble's
TMW.Suite and TruckMate transportation management system solutions;
•Announced that BlackBerry Cylance integrates with SafeBreach to help
organizations improve their overall security posture with continuous enterprise
endpoint security validation;
•Entered into a collaboration with Ansys to support BlackBerry QNX's
industry-leading real-time operating system ("RTOS") for connected and
autonomous vehicles;
•Collaborated with Amazon Web Services, Inc. (AWS) to demonstrate a connected
vehicle software platform for in-vehicle applications that combines the
BlackBerry QNX RTOS with AWS' IoT Services in the cloud and in the car;
•Announced that Damon Motorcycles' CoPilot advanced warning system will be
powered by BlackBerry QNX technology across its entire line-up of advanced
electric motorcycles;
•Announced that Renovo and BlackBerry QNX will cooperate to jointly develop and
market safety-critical data management solutions for use in the next generation
of connected and autonomous vehicles;
•Entered into a partnership that will provide advanced digital infrastructure to
students as part of the Government of Romania's National Wireless Campus
Project;
•Entered into an agreement with electric carmaker WM Motor to embed
BlackBerry's QNX Neutrino Realtime Operating System and other BlackBerry QNX
software products within the company's third-generation SUVs;
•Entered into a strategic collaboration to integrate the QNX Platform for
Digital Cockpits in MARELLI Electronics China's eCockpit and Digital Cluster
solution;
•Announced the second cohort of companies for the Company's joint accelerator
program with L-SPARK to advance Canadian startups that are focused on connected
vehicle technologies;
•Announced that its QNX Hypervisor 2.0 for Safety has been recognized as ISO
26262 ASIL D compliant by the independent auditors at TÜV Rheinland, making it
the world's first ASIL D safety-certified commercial hypervisor;
•Announced that Reece Group has deployed BlackBerry Cylance technology to
protect thousands of endpoints across its retail stores and offices in Australia
and the United States;
•Entered into an agreement with Canadian Pacific Railway to deploy BlackBerry
Radar across 2,000 of its domestic intermodal chassis;
•Entered into an agreement for BlackBerry QNX technology to power Arrival's
Generation 2.0 autonomous-ready commercial electric vehicles;
•Announced an agreement with ETAS GmbH, a subsidiary of Bosch, to cooperate on
the joint development and marketing of an automotive software platform based on
the AUTOSAR Adaptive standard;
•Announced that Hyundai Autron selected BlackBerry QNX technology to power its
next-generation advanced driver-assistance systems (ADAS) and autonomous driving
software platform;
•Launched BlackBerry AtHoc & BlackBerry SecuSUITE solutions on AWS;
•Launched CylancePROTECT for mobile devices managed by BlackBerry UEM;
•Announced the promotion of John McClurg to the role of Chief Information
Security Officer and Christopher Hummel to the role of Chief Information
Officer;
•Announced the integration of CylancePROTECT and CylanceOPTICS with Chronicle's
Backstory security analytics platform;
•Launched BlackBerry Solutions on the Microsoft Azure Marketplace;
•Launched the BlackBerry Advanced Technology Development Labs to develop
cutting-edge security innovations;
•Announced the transition of Steve Capelli to the role of Chief Revenue Officer
and the promotion of Steve Rai to the role of Chief Financial Officer;
                                       29
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•Entered into an agreement with Matson Logistics to deploy the BlackBerry
Radar-M solution across its entire fleet of domestic intermodal containers;
•Announced, along with DENSO Corporation, that the first integrated Human
Machine Interface digital cockpit system with BlackBerry QNX technology has
shipped in SUBARU vehicles;
•Launched the BlackBerry QNX Acoustics Management Platform 3.0, the latest
version of its automotive acoustics software;
•Announced a deeper partnership with Jaguar Land Rover for the use of the
Company's AI and machine learning technologies, BlackBerry QNX software and
BlackBerry Cybersecurity Consulting services in the development of the
automaker's next-generation vehicles;
•Appointed Lisa Disbrow to the Company's Board of Directors (the "Board") and to
the audit and risk management committee of the Board;
•Named as a Leader in Gartner's 2019 Magic Quadrant for Unified Endpoint
Management Tools for the fourth consecutive year;
•Launched BlackBerry Intelligent Security, the first cloud-based solution that
leverages the power of adaptive security, continuous authentication and
artificial intelligence to enhance mobile endpoint security in zero trust
environments;
•Entered into an agreement with SYNNEX Corporation to distribute the BlackBerry
Enterprise Mobility Suite in the United States and accelerate partner
recruitment for the BlackBerry Enterprise Partner Program;
•Introduced CylanceGUARD, a managed detection and response solution that
leverages BlackBerry Cylance security experts and its industry-leading native AI
platform to provide continuous threat hunting and monitoring;
•Entered into a collaborative supply agreement expanding the Company's
partnership with LG Electronics Inc. to accelerate the deployment of connected
and autonomous vehicle technology for automotive OEMs and Tier 1 vendors;
•Announced that BlackBerry QNX Software is embedded in more than 150 million
vehicles;
•Achieved Federal Risk and Authorization Management Program ("FedRAMP") Ready
status for the BlackBerry Government Mobility Suite, a cloud-based endpoint
management solution developed specifically for U.S. government agencies;
•Announced support of Canada's Digital Charter, aimed at protecting the privacy
and data security of Canadians, and that the Company has been recognized by the
Government of Canada as a benchmark for trusted technology;
•Announced that Forrester found that BlackBerry Cylance's AI-driven endpoint
security products delivered a 99 percent return on investment;
•Announced that BlackBerry Cylance has completed an Australian Information
Security Registered Assessors Program (IRAP) assessment to obtain certification
as a security solutions provider to Australian federal government agencies;
•With WITTENSTEIN high integrity systems, announced a new embedded software
platform that enables the development of safety-certified and mission-critical
applications on heterogenous system-on-chip processors;
•Launched BlackBerry Radar H2, a new intelligent, data-driven asset monitoring
device that can help automate operations, improve utilization of trailers,
containers, chassis and other remote assets, as well as ensure assets are safe
and secure;
•Established BlackBerry Government Solutions, to accelerate the Company's
FedRAMP initiatives and deepen ties with U.S. federal agencies;
•BlackBerry Limited announced that the NATO Communications and Information (NCI)
Agency has awarded a contract for BlackBerry's SecuSUITE® for Government to
encrypt the conversations of its technology and cyber leaders;
•Announced that Verizon added BlackBerry Cylance's AI-driven antivirus security
solutions to its Managed Security Services portfolio; and
•Introduced CylancePERSONA, the first proactive endpoint behavioral analytics
solution.

                                       30
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Fiscal 2020 Summary Results of Operations
The following table sets forth certain consolidated statements of operations
data, as well as certain consolidated balance sheet data, as at and for the
fiscal years ended February 29, 2020, February 28, 2019, and February 28, 2018:
                                                                          

As at and for the Fiscal Years Ended


                                                                 (in 

millions, except for share and per share amounts)


                                                                    February 28,
                                           February 29, 2020            2019              Change           February 28, 2018          Change
Revenue                                   $         1,040           $      904          $    136          $            932          $   (28)
Gross margin                                          763                  698                65                       670               28
Operating expenses                                    912                  638               274                       387              251
Investment income (loss), net                           1                   17               (16)                      123             (106)
Income (loss) before income taxes                    (148)                  77              (225)                      406             (329)
Provision for (recovery of) income taxes                4                  (16)               20                         1              (17)
Net income (loss)                         $          (152)          $       93          $   (245)         $            405          $  (312)
Earnings (loss) per share - reported
Basic                                     $         (0.27)          $     0.17                            $           0.76
Diluted                                   $         (0.32)          $     0.00                            $           0.74

Weighted-average number of shares
outstanding (000's)
Basic                                             553,861              540,477                                     532,888
Diluted (1)                                       614,361              616,467                                     545,886

Total assets                              $         3,888           $   

3,968 $ (80) $ 3,801 $ 167 Total long-term financial liabilities $

             -           $      665          $   (665)         $            782          $  (117)

______________________________


(1)Diluted earnings (loss) per share on a U.S. GAAP basis for fiscal 2018 does
not include the dilutive effect of the Debentures as to do so would be
anti-dilutive. Diluted loss per share on a U.S. GAAP basis for fiscal 2020 does
not include the dilutive effect of stock-based compensation as to do so would be
anti-dilutive. See Note 9 to the Consolidated Financial Statements for the
fiscal year ended February 29, 2020 for calculation of the diluted weighted
average number of shares outstanding.
Financial Highlights
The Company had approximately $990 million in cash, cash equivalents and
investments as of February 29, 2020.
In fiscal 2020, the Company recognized revenue of $1.04 billion and incurred a
net loss of $152 million, or $0.27 basic loss per share on a U.S. GAAP basis.
The Company incurred a diluted loss per share of $0.32 on a U.S. GAAP basis.
The Company recognized adjusted revenue of $1.10 billion and adjusted net income
of $74 million, or adjusted earnings of $0.13 per share, on a non-GAAP basis in
fiscal 2020. See "Non-GAAP Financial Measures" below.
Debentures Fair Value Adjustment
As previously disclosed, the Company elected the fair value option to account
for the 3.75% unsecured convertible debentures (the "Debentures"); therefore,
periodic revaluation has been and continues to be required under U.S. GAAP. The
fair value adjustment does not impact the terms of the Debentures such as the
face value, the redemption features or the conversion price.
In fiscal 2020, the fair value of the Debentures decreased by approximately $59
million. For the three months ended February 29, 2020, the Company recorded
non-cash income relating to changes in fair value from instrument specific
credit risk of $7 million in AOCI and a non-cash charge relating to changes in
fair value from non-credit components of $5 million (pre-tax and after tax) (the
"Q4 Fiscal 2020 Debentures Fair Value Adjustment") in the Company's consolidated
statements of operations. In fiscal 2020, the Company recorded a non-cash charge
relating to changes in fair value from instrument-specific credit risk of
$7 million in AOCI and non-cash income relating to changes in fair value from
non-credit components of $66 million (pre-tax and after tax) (the "Fiscal 2020
Debentures Fair Value Adjustment") in the Company's consolidated statements of
operations.
                                       31
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Non-GAAP Financial Measures
The Consolidated Financial Statements have been prepared in accordance with U.S.
GAAP, and information contained in this MD&A is presented on that basis. On
March 31, 2020, the Company announced financial results for the three months and
fiscal year ended February 29, 2020, which included certain non-GAAP financial
measures, including adjusted revenue, adjusted gross margin (before taxes),
adjusted gross margin percentage (before taxes), adjusted operating expense,
adjusted operating income, adjusted EBITDA, adjusted operating income margin
percentage, adjusted EBITDA margin percentage, adjusted net income (loss),
adjusted income (loss) per share, adjusted research and development expense,
adjusted selling, marketing and administrative expense, adjusted amortization
expense and free cash flow.
In the Company's internal reports, management evaluates the performance of the
Company's business on a non-GAAP basis by excluding the impact of the items
below from the Company's financial results. The Company believes that excluding
the below items provides readers of the Company's financial statements with a
more consistent basis for comparison across accounting periods and is more
useful in helping readers understand the Company's operating results and
underlying operational trends.
•Debenture fair value adjustment. The Company has elected to measure its
outstanding Debenture at fair value in accordance with the fair value option
under U.S. GAAP. Each period, the fair value of the Debentures is recalculated
and resulting non-cash gains and losses from the change in fair value from
non-credit components of the Debentures are recognized in income. The amount can
vary each period depending on changes to the Company's share price. This is not
indicative of the Company's core operating performance, and is not meaningful in
comparison to the Company's past operating performance.
•Restructuring charges. The Company believes that restructuring costs relating
to employee termination benefits, facilities, and manufacturing network
simplification efforts pursuant to the Resource Allocation Program ("RAP")
entered into in order to transition the Company from a legacy hardware
manufacturer to a licensing driven software business do not reflect expected
future operating expenses, are not indicative of the Company's core operating
performance, and are not meaningful in comparison to the Company's past
operating performance.
•Software deferred revenue acquired. The Company has acquired businesses whose
net assets include deferred revenue. In accordance with U.S. GAAP reporting
requirements, the Company recorded write-downs of deferred revenue under
arrangements pre-dating each acquisition to fair value, which resulted in lower
recognized revenue than the original transaction price until the related service
obligations under such arrangements are fulfilled. Therefore, U.S. GAAP revenues
after the acquisitions will not reflect the full amount of revenue that would
have been reported if the acquired deferred revenue was not written down to fair
value, prior to the renewal of these arrangements. The Company believes that
reversing the acquisition-related deferred revenue write-downs (so that the full
amount of revenue booked by the acquired businesses is included) provides a more
appropriate representation of revenue in a given period and, therefore, provides
readers of the Company's financial statements with a more consistent basis for
comparison across accounting periods. The Company also believes that the
adjustment is more useful in helping readers to understand the Company's
operating results and underlying operational trends, especially in future
periods when the contracts underlying the acquired deferred revenue are renewed
at amounts more consistent with their transaction price. As the impacted
contracts renew over time, the associated reversal of the acquisition
write-downs will trend to zero.
•Software deferred commission expense acquired. The Company has acquired
businesses whose net assets include deferred commissions. In accordance with
U.S. GAAP reporting requirements, the Company recorded write-downs of deferred
commissions under arrangements pre-dating each acquisition to fair value, which
in most cases is nil. Therefore, U.S. GAAP commission expense after the
acquisitions will not reflect commission expense that would have been reported
if the acquired deferred commissions were not written down to fair value. The
Company believes that reversing the acquisition-related deferred commission
write-downs (so that the full amount of commission expense is included) provides
a more appropriate representation of commission expense in a given period and,
therefore, provides readers of the Company's financial statements with a more
consistent basis for comparison across accounting periods. The Company also
believes that the adjustment is more useful in helping readers to understand the
Company's operating results and underlying operational trends, especially in
future periods when the Company recognizes commissions on the renewals of the
contracts underlying the acquired deferred commissions. As the impacted
contracts renew over time, the associated reversal of the acquisition
write-downs will trend to zero.
•Stock compensation expenses. Equity compensation is a non-cash expense and does
not impact the ongoing operating decisions taken by the Company's management.
•Amortization of acquired intangible assets. When the Company acquires
intangible assets through business combinations, the assets are recorded as part
of purchase accounting and contribute to revenue generation. Such acquired
intangible assets depreciate over time and the related amortization will recur
in future periods until the assets have been fully amortized. This is not
indicative of the Company's core operating performance, and is not meaningful in
comparison to the Company's past operating performance.
                                       32
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•Business acquisition and integration costs. The Company incurs costs associated
with business acquisitions, including legal costs, audit and accounting fees,
and other acquisition and integration expenses. These expenditures do not relate
to the ongoing operation of the business and they tend to vary significantly
based on the circumstances of each transaction. This is not indicative of the
Company's core operating performance, and is not meaningful in comparison to the
Company's past operating performance.
•Acquisition valuation allowance. The Company records an income tax valuation
allowance associated with business acquisitions. This is not indicative of the
Company's core operating performance, and is not meaningful in comparison to the
Company's past operating performance.
•Arbitration awards and settlements, net. The Company believes that arbitration
awards and settlements, net related to the Qualcomm Technologies, Inc., Nokia
Corporation and Panasonic Corporation arbitration and settlements are unusual
items related to legacy operations which are not reflective of the Company's
ongoing operating expense or core operating performance and are not meaningful
in comparison to the Company's past and future operating performance.
•Long-lived asset impairment charge. The Company believes that long-lived asset
impairment charges do not reflect expected future operating expenses, are not
indicative of the Company's core operating performance, and are not meaningful
in comparison to the Company's past operating performance.
•Goodwill impairment charge. The Company believes that goodwill impairment
charge does not reflect expected future operating expenses, is not indicative of
the Company's core operating performance as it is associated with a legacy line
of business, and is not meaningful in comparison to the Company's past operating
performance.
On a U.S. GAAP basis, the impact of these items is reflected in the Company's
income statement. However, the Company believes that the provision of
supplemental non-GAAP measures allow investors to evaluate the financial
performance of the Company's business using the same evaluation measures that
management uses, and is therefore a useful indication of the Company's
performance or expected performance of future operations and facilitates
period-to-period comparison of operating performance. As a result, the Company
considers it appropriate and reasonable to provide, in addition to U.S. GAAP
measures, supplementary non-GAAP financial measures that exclude certain items
from the presentation of its financial results.

Reconciliation of non-GAAP based measures with most directly comparable GAAP
based measures for the three months ended February 29, 2020, February 28, 2019
and February 28, 2018
Readers are cautioned that adjusted revenue, adjusted gross margin (before
taxes), adjusted gross margin percentage (before taxes), adjusted operating
expense, adjusted operating income, adjusted EBITDA, adjusted operating income
margin percentage, adjusted EBITDA margin percentage, adjusted net income
(loss), adjusted income (loss) per share, adjusted research and development
expense, adjusted selling, marketing and administrative expense, adjusted
amortization expense and free cash flow and similar measures do not have any
standardized meaning prescribed by U.S. GAAP and are therefore unlikely to be
comparable to similarly titled measures reported by other companies. These
non-GAAP financial measures should be considered in the context of the U.S. GAAP
results, which are described in this MD&A and presented in our Consolidated
Financial Statements.
                                       33
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A reconciliation of the most directly comparable U.S. GAAP financial measures
for the three months ended February 29, 2020, February 28, 2019 and February 28,
2018 to adjusted financial measures is reflected in the tables below:
For the Three Months Ended (in millions)            February 29, 2020          February 28, 2019          February 28, 2018
Revenue                                            $           282            $           255            $           233
Software deferred revenue acquired (1)                           9                          2                          6
Adjusted revenue                                   $           291            $           257            $           239

Gross margin (before taxes)                        $           212            $           206            $           177
Software deferred revenue acquired (1)                           9                          2                          6

Restructuring charges                                            -                          1                          3
Stock compensation expense                                       2                          1                          1
Adjusted gross margin (before taxes)               $           223            $           210            $           187

Gross margin % (before taxes)                                 75.2    %                  80.8    %                  76.0    %
Software deferred revenue acquired (1)                         0.7    %                   0.1    %                   0.5    %

Restructuring charges                                            -    %                   0.4    %                   1.4    %
Stock compensation expense                                     0.7    %                   0.4    %                   0.3    %
Adjusted gross margin % (before taxes)                        76.6    %                  81.7    %                  78.2    %


______________________________

(1) See Reconciliation of U.S. GAAP IoT and BlackBerry Cylance revenue to adjusted IoT and BlackBerry Cylance revenue



Reconciliation of operating expense for the three months ended February 29,
2020, November 30, 2019, February 28, 2019 and February 28, 2018 to adjusted
operating expense is reflected in the tables below:
For the Three Months Ended (in
millions)                                     February 29, 2020          November 30, 2019          February 28, 2019          February 28, 2018
Operating expense                            $           253            $           227            $           178            $           194
Restructuring charges                                      1                          4                          2                         23
Stock compensation expense                                15                         14                         13                         12
Debenture fair value adjustment (1)                        5                        (20)                        (6)                       (34)
Software deferred commission expense
acquired                                                  (3)                        (4)                         -                          -
Acquired intangibles amortization                         35                         35                         18                         22
Business acquisition and integration
costs                                                      1                          -                          8                          -
Goodwill impairment charge                                22                          -                          -                          -
LLA impairment charge                                      5                          3                          -                          -

Arbitration awards and settlements,
net                                                        -                          -                         (9)                        (1)
Adjusted operating expense                   $           172            $           195            $           152            $           172

______________________________

(1) See "Fiscal 2020 Summary Results of Operations - Financial Highlights - Debentures Fair Value Adjustment"


                                       34
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Reconciliation of GAAP net income (loss) and GAAP basic earnings per share for
the three months ended February 29, 2020, February 28, 2019 and February 28,
2018 to adjusted net income and adjusted basic earnings per share is reflected
in the tables below:
For the Three Months Ended (in
millions, except per share amounts)                February 29, 2020                                   February 28, 2019                                  February 28, 2018
                                                                   Basic                              Basic                              Basic
                                                               earnings per                       earnings per                       earnings per
                                                                   share                              share                              share
Net income (loss)                           $   (41)             $(0.07)           $  51            $0.09             $ (10)           $(0.02)
Software deferred revenue acquired                9                                    2                                  6

Restructuring charges                             1                                    3                                 26
Stock compensation expense                       17                                   14                                 13
Debenture fair value adjustment                   5                                   (6)                               (34)
Software deferred commission expense
acquired                                         (3)                                   -                                  -
Acquired intangibles amortization                35                                   18                                 22
Business acquisition and integration
costs                                             1                                    8                                  -
Goodwill impairment charge                       22                                    -                                  -
LLA impairment charge                             5                                    -                                  -

Arbitration awards and settlements,
net                                               -                                   (9)                                (1)
Acquisition valuation allowance                   -                                  (21)                                 -
Adjusted net income                         $    51              $0.09             $  60            $0.11             $  22            $0.05


Reconciliation of U.S GAAP IoT, BlackBerry Cylance and software and services
revenue for the three months ended February 29, 2020, February 28, 2019 and
February 28, 2018 to adjusted IoT, BlackBerry Cylance and software and services
revenue is reflected in the tables below:
For the Three Months Ended (in millions)           February 29, 2020          February 28, 2019          February 28, 2018
IoT Revenue                                       $           127            $           144            $           154

Software deferred revenue acquired                              -                          1                          6
Adjusted IoT revenue                              $           127            $           145            $           160

BlackBerry Cylance Revenue                        $            43            $             3            $             -
Software deferred revenue acquired                              9                          1                          -
Adjusted BlackBerry Cylance Revenue               $            52            $             4            $             -

Software and Services revenue
Revenue                                           $           282            $           255            $           233
Less: Other revenue                                             4                          9                         21
Software and Services revenue                     $           278            $           246            $           212
Software deferred revenue acquired                              9                          2                          6
Adjusted Software and Services revenue            $           287            $           248            $           218




                                       35

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Reconciliation of U.S GAAP research and development, selling, marketing and
administration, and amortization expense for the three months ended February 29,
2020, February 28, 2019 and February 28, 2018 to adjusted research and
development, selling, marketing and administration, and amortization expense is
reflected in the tables below:
For the Three Months Ended (in millions)             February 29, 2020          February 28, 2019          February 28, 2018
Research and development                            $            60            $            52            $            58

Stock compensation expense                                        3                          3                          3
Adjusted research and development                   $            57            $            49            $            55

Selling, marketing and administration               $           113            $           110            $           131
Restructuring charges                                             1                          2                         23
Software deferred commission expense acquired                    (3)                         -                          -
Stock compensation expense                                       12                         10                          9
Business acquisition and integration costs                        1                          8                          -
Adjusted selling, marketing and
administration                                      $           102            $            90            $            99

Amortization                                        $            48            $            31            $            37
Acquired intangibles amortization                                35                         18                         22
Adjusted amortization                               $            13            $            13            $            15



                                       36

--------------------------------------------------------------------------------


Reconciliation of selected GAAP-based measures to non-GAAP based measures for
the years ended February 29, 2020, February 28, 2019 and February 28, 2018
A reconciliation of the most directly comparable U.S. GAAP financial measures
for the years ended February 29, 2020, February 28, 2019 and February 28, 2018
to adjusted financial measures is reflected in the tables below:
For the Fiscal Years Ended (in millions)            February 29, 2020         February 28, 2019          February 28, 2018
Revenue                                            $          1,040          $           904            $           932
Software deferred revenue acquired (1)                           59                       12                         35
Adjusted revenue                                   $          1,099          $           916            $           967

Gross margin (before taxes)                        $            763          $           698            $           670
Software deferred revenue acquired (1)                           59                       12                         35

Restructuring charges                                             5                        2                         11
Stock compensation expense                                        5                        4                          4
Adjusted gross margin (before taxes)               $            832          $           716            $           720

Gross margin % (before taxes)                                  73.4  %                  77.2    %                  71.9    %
Software deferred revenue acquired (1)                          1.4  %                   0.3    %                   0.9    %

Restructuring charges                                           0.5  %                   0.2    %                   1.2    %
Stock compensation expense                                      0.4  %                   0.5    %                   0.5    %
Adjusted gross margin % (before taxes)                         75.7  %                  78.2    %                  74.5    %

Operating expense                                  $            912          $           638            $           387
Restructuring charges                                             5                        9                         67
Stock compensation expense                                       58                       64                         45
Debenture fair value adjustment (2)                             (66)                    (117)                       191
Software deferred commission expense
acquired                                                        (16)                       -                          -
Acquired intangibles amortization                               141                       82                         95
Business acquisition and integration costs                        4                       12                         14
Goodwill impairment charge                                       22                        -                          -
LLA impairment charge                                            10                        -                         11

Arbitration awards and settlements, net                           -                       (9)                      (683)
Adjusted operating expense                         $            754          $           597            $           647

______________________________

(1) See Reconciliation of U.S GAAP IoT and BlackBerry Cylance revenue to adjusted IoT and BlackBerry Cylance revenue (2) See "Fiscal 2020 Summary Results of Operations - Financial Highlights - Debentures Fair Value Adjustment"


                                       37
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Reconciliation of GAAP net income (loss) and GAAP basic earnings per share for
the years ended February 29, 2020, February 28, 2019 and February 28, 2018 to
the adjusted net income and adjusted basic earnings per share is reflected in
the tables below:
For the Fiscal Years Ended (in
millions, except per share amounts)                February 29, 2020                                     February 28, 2019                                      February 28, 2018
                                                              Basic earnings                       Basic earnings                        Basic earnings
                                                                per share                             per share                             per share
Net income (loss)                           $   (152)         $   (0.27)           $  93          $     0.17              $ 405          $    0.76
Software deferred revenue acquired                59                                  12                                     35

Restructuring charges                             10                                  11                                     78
Stock compensation expense                        63                                  68                                     49
Debenture fair value adjustment                  (66)                               (117)                                   191
Software deferred commission expense
acquired                                         (16)                                  -                                      -
Acquired intangibles amortization                141                                  82                                     95
Business acquisition and integration
costs                                              4                                  12                                     14
Goodwill impairment charge                        22                                   -                                      -
LLA impairment charge                             10                                   -                                     11

Arbitration awards and settlements,
net                                                -                                  (9)                                  (806)
Acquisition valuation allowance                   (1)                                (21)                                     -
Adjusted net income                         $     74            $0.13              $ 131            $0.24                 $  72            $0.14


Reconciliation of U.S GAAP IoT, BlackBerry Cylance and software and services
revenue for the years ended February 29, 2020, February 28, 2019 and
February 28, 2018 to adjusted IoT, BlackBerry Cylance and software and services
revenue is reflected in the tables below:
For the Fiscal Years Ended (in millions)           February 29, 2020         February 28, 2019          February 28, 2018
IoT Revenue                                       $            540          $           554            $           551

Software deferred revenue acquired                               2                       11                         35
Adjusted IoT revenue                              $            542          $           565            $           586

BlackBerry Cylance Revenue                        $            151          $             5            $             -
Software deferred revenue acquired                              57                        1                          -
Adjusted BlackBerry Cylance revenue               $            208          $             6            $             -

Software and Services revenue
Revenue                                           $          1,040          $           904            $           932
Less: Other revenue                                             21                       59                        185
Software and Services revenue                     $          1,019          $           845            $           747
Software deferred revenue acquired                              59                       12                         35
Adjusted software and services revenue            $          1,078          $           857            $           782


Reconciliation of U.S GAAP research and development, selling, marketing and
administration, and amortization expense for the years ended February 29, 2020,
February 28, 2019 and February 28, 2018 to adjusted research and development,
selling, marketing and administration, and amortization expense is reflected in
the tables below:
                                       38
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For the Fiscal Years Ended (in millions)             February 29, 2020          February 28, 2019          February 28, 2018
Research and development                            $           259            $           219            $           239
Restructuring charges                                             -                          2                          5
Stock compensation expense                                       13                         12                         12
Adjusted research and development                   $           246            $           205            $           222

Selling, marketing and administration               $           493            $           409            $           476
Restructuring charges                                             5                          7                         62
Software deferred commission expense acquired                   (16)                         -                          -
Stock compensation expense                                       45                         52                         33
Business acquisition and integration costs                        4                         12                         14
Adjusted selling, marketing and
administration                                      $           455            $           338            $           367

Amortization                                        $           194            $           136            $           153
Acquired intangibles amortization                               141                         82                         95
Adjusted amortization                               $            53            $            54            $            58


Adjusted operating income, adjusted EBITDA, adjusted operating income margin
percentage and adjusted EBITDA margin percentage for the three months ended
February 29, 2020, February 28, 2019 and February 28, 2018 are reflected in the
table below. These are non-GAAP financial measures that do not have any
standardized meaning as prescribed by U.S. GAAP and are therefore unlikely to be
comparable to similar measures presented by other companies.
For the Three Months Ended (in millions)            February 29, 2020          February 28, 2019          February 28, 2018
Operating income (loss)                            $           (41)           $            28            $           (17)
Non-GAAP adjustments to operating income
(loss)
Software deferred revenue acquired                               9                          2                          6

Restructuring charges                                            1                          3                         26
Stock compensation expense                                      17                         14                         13
Debenture fair value adjustment                                  5                         (6)                       (34)
Software deferred commission expense
acquired                                                        (3)                         -                          -
Acquired intangibles amortization                               35                         18                         22
Business acquisition and integration costs                       1                          8                          -
Goodwill impairment charge                                      22                          -                          -
LLA impairment charge                                            5                          -                          -

Arbitration awards and settlements, net                          -                         (9)                         -
Total non-GAAP adjustments to operating loss                    92                         30                         33
Adjusted operating income                                       51                         58                         16
Amortization                                                    52                         33                         39
Acquired intangibles amortization                              (35)                       (18)                       (22)
Adjusted EBITDA                                    $            68            $            73            $            33

Adjusted revenue (per above)                       $           291            $           257            $           239
Adjusted operating income margin % (1)                          18    %                    23    %                     7    %
Adjusted EBITDA margin % (2)                                    23    %                    28    %                    14    %

______________________________

(1) Adjusted operating income margin % is calculated by dividing adjusted operating income by adjusted revenue (2) Adjusted EBITDA margin % is calculated by dividing adjusted EBITDA by adjusted revenue


                                       39
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Adjusted operating income, adjusted EBITDA, adjusted operating income margin
percentage and adjusted EBITDA margin percentage for the fiscal years ended
February 29, 2020, February 28, 2019 and February 28, 2018 are reflected in the
table below.
For the Fiscal Years Ended (in millions)            February 29, 2020         February 28, 2019          February 28, 2018
Operating income (loss)                            $           (149)         $            60            $           283
Non-GAAP adjustments to operating income
(loss)
Software deferred revenue acquired                               59                       12                         35

Restructuring charges                                            10                       11                         78
Stock compensation expense                                       63                       68                         49
Debenture fair value adjustment                                 (66)                    (117)                       191
Software deferred commission expense
acquired                                                        (16)                       -                          -
Acquired intangibles amortization                               141                       82                         95
Business acquisition and integration costs                        4                       12                         14
Goodwill impairment charge                                       22                        -                          -
LLA impairment charge                                            10                        -                         11

Arbitration awards and settlements, net                           -                       (9)                      (683)
Total non-GAAP adjustments to operating
income                                                          227                       59                       (210)
Adjusted operating income                                        78                      119                         73
Amortization                                                    212                      149                        177
Acquired intangibles amortization                              (141)                     (82)                       (95)
Adjusted EBITDA                                    $            149          $           186            $           155

Adjusted revenue (per above)                       $          1,099          $           916            $           967
Adjusted operating income margin % (1)                            7  %                    13    %                     8    %
Adjusted EBITDA margin % (2)                                     14  %                    20    %                    16    %

______________________________


(1) Adjusted operating income margin % is calculated by dividing adjusted
operating income by adjusted revenue
(2) Adjusted EBITDA margin % is calculated by dividing adjusted EBITDA by
adjusted revenue
Key Metrics
The Company regularly monitors a number of financial and operating metrics,
including the following key metrics, in order to measure the Company's current
performance and estimate future performance. Readers are cautioned that
recurring revenue percentage, annual recurring revenue ("ARR"), dollar-based net
retention rate ("DBNRR") and free cash flow do not have any standardized meaning
prescribed by U.S. GAAP and are therefore unlikely to be comparable to similarly
titled measures reported by other companies.
Billings
The Company defines billings as amounts invoiced less credits issued, with the
exception of BlackBerry Cylance for which billings are defined as revenue
recognized plus the change in deferred revenue from the beginning to the end of
the period. The Company considers billings to be a useful metric because
billings drive deferred revenue, which is an important indicator of the health
and visibility of the business, and represents a significant percentage of
future revenue.
The Company previously stated that it expected double-digit percentage billings
growth in fiscal 2020. The Company's billings grew by a double-digit percentage
in fiscal 2020.
Enterprise achieved sequential billings growth in the high teen percentage in
the fourth quarter of fiscal 2020, which quarter also marked the highest level
of Enterprise billings in fiscal 2020.
BlackBerry Cylance billings also increased sequentially in the fourth quarter of
fiscal 2020.
                                       40
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Recurring Revenue Percentage
The Company defines recurring revenue percentage as subscription, license and
support revenue (which includes revenue relating to support for perpetual
licenses), less IP licensing and professional services, for the period divided
by total software and services revenue for the period. The Company uses
recurring revenue percentage to provide visibility into the revenue expected to
be recognized in the current and future periods.
The Company previously stated that it expected approximately 90% of total
adjusted software and services revenue, excluding IP licensing and professional
services, to be recurring in fiscal 2020. Total adjusted software and services
revenue, excluding IP licensing and professional services, was greater than 90%
recurring in the fourth quarter of fiscal 2020. Total software and services
includes IoT, BlackBerry Cylance and Licensing.
Annual Recurring Revenue
The Company defines ARR as the annualized value of all active subscription
contracts as of the end of the reporting period. The Company uses ARR as an
indicator of business momentum for the BlackBerry Cylance product line.
BlackBerry Cylance ARR was approximately $167 million in the fourth quarter of
fiscal 2020, an increase of approximately $14 million, or 9%, compared to
approximately $153 million in the fourth quarter of fiscal 2019.
Dollar-Based Net Retention Rate
The Company defines DBNRR as the percentage of total annual contract value
("ACV") from its subscription customer base at the end of a trailing 12-month
period over the ACV of the same tranche of customers at the beginning of that
12-month period. The Company uses DBNRR to evaluate the long-term value of
BlackBerry Cylance's customer relationships, measuring the ability of the
business to retain and expand recurring revenue from its existing customer base.
BlackBerry Cylance DBNRR was greater than 90% in the fourth quarter of fiscal
2020 and greater than 100% in the fourth quarter of fiscal 2019.
Free Cash Flow
Free cash flow is a measure of liquidity calculated as net operating cash flow
minus capital expenditures. Free cash flow does not have any standardized
meaning as prescribed by U.S. GAAP and therefore may not be comparable to
similar measures presented by other companies. The Company uses free cash flow
when assessing its sources of liquidity, capital resources, and quality of
earnings. Free cash flow is helpful in understanding the Company's capital
requirements and provides an additional means to reflect the cash flow trends in
the Company's business. For the three months ended February 29, 2020, the
Company's net cash flow from operating activities was $35 million and capital
expenditures were $3 million, resulting in the Company reporting free cash flow
of $32 million which includes $4 million in restructuring payments associated
with facilities.
For the fiscal year ended February 29, 2020, the Company's net cash provided by
operating activities was $26 million and capital expenditures were $12 million,
resulting in the Company reporting free cash flow of $14 million which includes
$17 million relating to acquisition and integration expenses, restructuring
costs and legal proceeding.
                                       41
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Results of Operations - Fiscal year ended February 29, 2020 compared to fiscal
year ended February 28, 2019
Revenue
Revenue by Product and Service
Comparative breakdowns of revenue by product and service on a U.S. GAAP basis
are set forth below.
                                                                    For the Fiscal Years Ended
                                                                           (in millions)
                                    February 29,
                                        2020             February 28, 2019           Change                 February 28, 2018           Change
Revenue by Product and Service
IoT                                 $      540          $           554            $    (14)               $           551            $      3
BlackBerry Cylance                         151                        5                 146                              -                   5
Licensing                                  328                      286                  42                            196                  90
Other                                       21                       59                 (38)                           185                (126)
                                    $    1,040          $           904            $    136                $           932            $    (28)

% Revenue by Product and Service
IoT                                       51.9  %                  61.3    %                                          59.1    %
BlackBerry Cylance                        14.5  %                   0.6    %                                             -    %
Licensing                                 31.5  %                  31.6    %                                          21.0    %
Other                                      2.1  %                   6.5    %                                          19.9    %
                                         100.0  %                 100.0    %                                         100.0    %


IoT
IoT revenue was $540 million, or 51.9% of revenue in fiscal 2020, a decrease of
$14 million compared to $554 million, or 61.3% of revenue in fiscal 2019. The
decrease in IoT revenue of $14 million was primarily due to a decrease of $28
million from a lower number of Enterprise software licenses sold due to the
reorganization of the Enterprise sales force in fiscal 2020 and a decrease of
$13 million from lower BlackBerry QNX royalty volumes, partially offset by an
increase of $19 million due to conversions of certain existing BlackBerry QNX
royalty-bearing licenses to fixed pricing from volume-based pricing, resulting
in recognition of the fixed price in the current period rather than as units are
shipped (net of recurring royalties that would have been recognized without
conversion) and an increase of $6 million related to BlackBerry QNX development
seat revenues.
Adjusted IoT revenue was $542 million in fiscal 2020 compared to $565 million in
fiscal 2019, representing a decrease of $23 million. The $23 million decrease in
IoT revenue was primarily attributable to the same reasons described above on a
U.S. GAAP basis and due to a decrease of $9 million in the non-GAAP adjustment
of deferred software revenue acquired to $2 million in fiscal 2020 from $11
million in fiscal 2019.
The Company previously stated it expected BTS revenue growth of mid to high teen
percentage in fiscal 2020 compared to 2019. BTS revenue grew by 5.9%, which was
lower than expected due to the negative impacts of a slowdown in the automotive
market and the COVID-19 pandemic. BTS revenue includes revenue from BlackBerry
QNX, BlackBerry Certicom, BlackBerry Radar, Paratek and BlackBerry Jarvis.
The Company previously stated it expected Enterprise adjusted revenue growth of
less than 12% in fiscal 2020. The Company also previously stated that it
expected modest sequential growth in Enterprise adjusted revenue for the
remainder of fiscal 2020. Enterprise adjusted revenue declined by 9.8% in fiscal
2020 and Enterprise adjusted revenue declined in the fourth quarter of fiscal
2020 versus the third quarter of fiscal 2020 due to reorganizations of the
Enterprise sales force during fiscal 2020, which caused delays in developing and
closing Enterprise sales transactions, and due to competitive upgrades to the
Company's Enterprise product features and suites not being introduced until late
in the fiscal year.
In the second quarter of fiscal 2019, the Company previously stated that it
expected to generate $100 million in cumulative revenue from its BlackBerry
Radar asset tracking solution over the next three years. The Company no longer
expects to generate this revenue within this time frame.
In fiscal 2021, the Company expects BlackBerry QNX revenue to be negatively
impacted by a slowdown in automotive market related to the COVID-19 pandemic,
the impact of which could be partially offset by increased customer demand for
the Company's endpoint security and productivity solutions that support business
continuity and remote working environments, including the BlackBerry Spark
platform, SecuSUITE and BlackBerry AtHoc.
                                       42
--------------------------------------------------------------------------------


BlackBerry Cylance
BlackBerry Cylance revenue was $151 million, or 14.5% of revenue in fiscal 2020,
an increase of $146 million compared to $5 million, or 0.6% of revenue in fiscal
2019. The increase in BlackBerry Cylance revenue of $146 million was due to the
acquisition of Cylance late in the fourth quarter of fiscal 2019; revenue
reported in the prior year period related to BlackBerry Cybersecurity Services
and seven days of BlackBerry Cylance revenue following its acquisition on
February 21, 2019.
Adjusted BlackBerry Cylance revenue increased by $202 million to $208 million in
fiscal 2020, compared to $6 million in fiscal 2019. The increase was primarily
due to the same reason described above on a U.S. GAAP basis and due to an
increase of $56 million in the non-GAAP adjustment of deferred software revenue
acquired to $57 million in fiscal 2020 from $1 million in fiscal 2019.
Cylance recorded U.S. GAAP revenue of $175 million for the year ended
February 28, 2019. After including BlackBerry Cybersecurity Services revenue,
BlackBerry Cylance revenue was $178 million for the year ended February 28,
2019. Adjusted BlackBerry Cylance revenue was $208 million for the year ended
February 29, 2020, representing an increase of $30 million, or 16.9% over the
prior year period.
The Company previously stated that it expected adjusted BlackBerry Cylance
revenue growth excluding BlackBerry Cybersecurity Services to be approximately
20% in fiscal 2020 on a base of $170 million. Adjusted BlackBerry Cylance
revenue growth was 20.5% in fiscal 2020.
The Company previously stated that it expected the profitability of BlackBerry
Cylance to improve through fiscal 2020. BlackBerry Cylance profitability at the
end of fiscal 2020 was greater than at the end of fiscal 2019.
Licensing
Licensing revenue was $328 million, or 31.5% of revenue in fiscal 2020, an
increase of $42 million compared to $286 million, or 31.6% of revenue in fiscal
2019. The increase in Licensing revenue of $42 million was primarily due to a
$126 million increase in direct licensing arrangements consisting of patent
licensing transactions and the BBM Consumer licensing arrangement and $4 million
related to the sale of IP, partially offset by a $78 million decrease in revenue
from the Company's patent licensing agreement with Teletry and the impact of $11
million received from an IP settlement in fiscal 2019 which did not recur in
fiscal 2020. The revenue recognized for the BBM Consumer licensing arrangement
was due to the shut down of the BBM Consumer service by the licensee, as a
result of which all of the Company's performance obligations were completed and
an assessment of the amount of revenue for which significant reversal was not
probable was performed.
The Company previously stated that it expected IP revenue to grow in fiscal 2020
over the prior fiscal year. Licensing revenue grew in fiscal 2020.
The Company previously stated that it expected Licensing revenue in the second
half of fiscal 2020 to be higher than in the first half of fiscal 2020.
Licensing revenue in the second half of fiscal 2020 was higher than the first
half of fiscal 2020.
The Company expects Licensing revenue of approximately $250 million in fiscal
2021.
Other
Other revenue was $21 million, or 2.1% of revenue in fiscal 2020 compared to $59
million, or 6.5% of revenue in fiscal 2019, representing a decrease of $38
million. The decrease in Other revenue of $38 million was primarily attributable
to a decrease in SAF revenue and revenue from the legacy handheld business. The
decrease in SAF revenue is primarily attributable to a lower number of
BlackBerry 7 users and lower revenue from those users compared to fiscal 2019.
The decrease in revenue from the legacy handheld business is primarily
attributable to the release of previously accrued amounts in fiscal 2019 when
the Company determined it had no further performance obligations, which did not
recur in fiscal 2020.
The Company previously stated that it expected SAF revenue of between $10
million and $20 million in fiscal 2020. SAF revenue was approximately $21
million in fiscal 2020.
Adjusted Total Revenue and Software and Services
The Company previously stated that it expected adjusted total Company revenue
growth of between 23% and 25% over the prior fiscal year. Adjusted total Company
revenue growth was 20.0% in fiscal 2020, lower than expectations due to the
reasons described above in IoT.
The Company previously stated that it expected total adjusted software and
services revenue growth, excluding the revenue growth of BlackBerry Cylance,
over the prior fiscal year. Total adjusted software and services revenue
excluding BlackBerry Cylance grew by 2.2% in fiscal 2020.
                                       43
--------------------------------------------------------------------------------


U.S. GAAP Revenue by Geography
Comparative breakdowns of the geographic regions on a U.S. GAAP basis are set
forth in the following table:
                                                                   For the Fiscal Years Ended
                                                                          (in millions)
                                   February 29,
                                       2020             February 28, 2019           Change                 February 28, 2018           Change
Revenue by Geography
North America                      $      743          $           599            $    144                $           540            $     59
Europe, Middle East and Africa            221                      222                  (1)                           278                 (56)
Other                                      76                       83                  (7)                           114                 (31)
                                   $    1,040          $           904            $    136                $           932            $    (28)

% Revenue by Geography
North America                            71.4  %                  66.2    %                                          58.0    %
Europe, Middle East and Africa           21.3  %                  24.6    %                                          29.8    %
Latin America                             7.3  %                   9.2    %                                          12.2    %
                                        100.0  %                 100.0    %                                         100.0    %


North America Revenue
Revenue in North America was $743 million, or 71.4% of revenue, in fiscal 2020,
reflecting an increase of $144 million compared to $599 million, or 66.2% of
revenue in fiscal 2019. The increase in North American revenue is primarily due
to increases of $121 million in BlackBerry Cylance and $47 million in Licensing
revenue, partially offset by decreases of $13 million in Other revenue and $12
million in IoT revenue, due to the reasons discussed above in "Revenue by
Product and Service".
Europe, Middle East and Africa Revenue
Revenue in Europe, Middle East and Africa was $221 million, or 21.3% of revenue,
in fiscal 2020, reflecting a decrease of $1 million compared to $222 million, or
24.6% of revenue, in fiscal 2019. The decrease in revenue is primarily due to
decrease of $18 million in Other revenue, partially offset by an increase of $17
million in BlackBerry Cylance revenue, due to the reasons discussed above in
"Revenue by Product and Service".
Other Regions Revenue
Revenue in other regions was $76 million, or 7.3% of revenue, in fiscal 2020,
reflecting a decrease of $7 million compared to $83 million, or 9.2% of revenue,
in fiscal 2019. The decrease in revenue is primarily due to decreases in Other,
Licensing and IoT revenue, partially offset by an increase in BlackBerry Cylance
revenue. The decrease of $8 million in Other revenue and $4 million in IoT
revenue are primarily due to the reasons discussed above in "Revenue by Product
and Service". The decrease in Licensing revenue is primarily due to a decrease
of $5 million in revenue from mobility licensing arrangements. The increase in
BlackBerry Cylance revenue of $10 million was primarily due to the reasons
discussed above in "Revenue by Product and Service".
Gross Margin
Consolidated Gross Margin
Consolidated gross margin increased by $65 million to approximately $763 million
in fiscal 2020 from $698 million in fiscal 2019. The increase was primarily due
to an increase in gross margin associated with BlackBerry Cylance and Licensing,
partially offset by a decrease in gross margin associated with Other and IoT
revenue due to the reasons discussed above in "Revenue by Product and Service".
The increase in gross margin associated with BlackBerry Cylance and Licensing is
primarily due to the reasons discussed above in "Revenue by Product and
Service". The decrease in gross margin associated with Other revenue is
primarily due to the decline in SAF revenue discussed above in "Revenue by
Product and Service", as cost of goods sold associated with SAF were consistent
in fiscal 2020 and fiscal 2019 due to certain fixed costs associated with SAF
infrastructure. The decrease in gross margin associated with IoT revenue is
primarily due to the decline in Enterprise revenue discussed above in "Revenue
by Product and Service.
                                       44
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Consolidated Gross Margin Percentage
Consolidated gross margin percentage decreased by 3.8%, to approximately 73.4%
of consolidated revenue in fiscal 2020 from 77.2% of consolidated revenue in
fiscal 2019. The decrease was primarily due to a lower gross margin percentage
associated with BlackBerry Cylance, which has a higher proportion of revenue
related to professional services and due to a lower gross margin percentage in
IoT revenue due to the decline in Enterprise revenue discussed above in "Revenue
by Product and Service.
The Company previously stated that it expected adjusted gross margin to be
between 74% and 75% for fiscal 2020. Adjusted gross margin was 75.7% for fiscal
2020.
Operating Expenses
The table below presents a comparison of research and development, selling,
marketing and administration, and amortization expense for fiscal 2020 compared
to fiscal 2019 and fiscal 2019 compared to fiscal 2018.
                                                           For the Fiscal Years Ended
                                                                 (in millions)
                                   February 29, 2020               February 28, 2019                 Change              February 28, 2018           Change
Revenue                           $         1,040                 $           904                  $    136             $           932            $    (28)
Operating expenses
Research and development                      259                             219                  $     40                         239            $    (20)
Selling, marketing and
administration                                493                             409                        84                         476                 (67)
Amortization                                  194                             136                        58                         153                 (17)
Impairment of goodwill                         22                               -                        22                           -                   -
Impairment of long-lived assets                10                               -                        10                          11                

(11)



Debentures fair value adjustment              (66)                           (117)                       51                         191                (308)
Arbitration awards and
settlements, net                                -                              (9)                        9                        (683)                674
Total                             $           912                 $           638                  $    274             $           387            $    251

Operating Expense as % of Revenue
Research and development                     24.9   %                        24.2    %                                             25.6    %
Selling, marketing and
administration                               47.4   %                        45.2    %                                             51.1    %
Amortization                                 18.7   %                        15.0    %                                             16.4    %
Impairment of goodwill                        2.1   %                           -    %                                                -    %
Impairment of long-lived assets               1.0   %                           -    %                                              1.2    %

Debentures fair value adjustment             (6.3)  %                       (12.9)   %                                             20.5    %
Arbitration awards and
settlements, net                                -   %                        (1.0)   %                                            (73.3)   %
Total                                        87.7   %                        70.5    %                                             41.5    %



See "Non-GAAP Financial Measures" for a reconciliation of selected GAAP-based
measures to adjusted measures for the years ended February 29, 2020,
February 28, 2019 and February 28, 2018.
U.S. GAAP Operating Expenses
Operating expenses increased by $274 million, or 42.9%, to $912 million, or
87.7% of revenue in fiscal 2020, compared to $638 million, or 70.5% of revenue,
in fiscal 2019. The increase was attributable to an increase in salaries and
benefits expense of $82 million and an increase in amortization expense of $58
million primarily due to the acquisition of Cylance in the fourth quarter of
fiscal 2019, the difference between the Fiscal 2020 Debentures Fair Value
Adjustment and Fiscal 2019 Debentures Fair Value Adjustment of $51 million, an
increase of $22 million in goodwill impairment, costs associated with direct IP
licensing arrangements of $18 million, an increase in marketing and advertising
costs of $17 million, and long-lived asset impairment of $10 million, partially
offset by $10 million in expenses reimbursed by the Ministry of Innovation,
Science and Economic Development Canada through its Strategic Innovation Fund
program's investment in BlackBerry QNX (the "SIF Claims") and a decrease of $8
million in Cylance acquisition costs from fiscal 2019 which did not recur.
                                       45
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Adjusted Operating Expenses
Adjusted operating expenses increased by $157 million, or 26.3%, to $754 million
in the fiscal 2020, compared to $597 million in fiscal 2019. The increase was
primarily attributable to an increase in salaries and benefits expense of $83
million, an increase of $22 million in sales incentive plan costs and a $17
million increase in marketing and advertising cost primarily due to the
acquisition of Cylance in the fourth quarter of fiscal 2019, partially offset by
$10 million from the SIF Claims.
Research and Development Expenses
Research and development expenses consist primarily of salaries and benefits for
technical personnel, new product development costs, travel, office and building
costs, infrastructure costs and other employee costs.
Research and development expenses increased by $40 million, or 18.3%, to $259
million, or 24.9% of revenue, in fiscal 2020, compared to $219 million, or 24.2%
of revenue, in fiscal 2019. The increase was primarily attributable to an
increase in salaries and benefits expense of $37 million, an increase of $6
million in professional service costs, and a $4 million increase in
infrastructure cost primarily due to the acquisition of Cylance in the fourth
quarter of fiscal 2019, partially offset by $10 million from the SIF Claims.
Adjusted research and development expenses increased by $41 million, or 20.0% to
$246 million in fiscal 2020 compared to $205 million in fiscal 2019. The
increase was primarily due to the same reasons described above on a U.S. GAAP
basis.
Selling, Marketing and Administration Expenses
Selling, marketing and administration expenses consist primarily of marketing,
advertising and promotion, salaries and benefits, external advisory fees,
information technology costs, office and related staffing infrastructure costs
and travel expenses.
Selling, marketing and administration expenses increased by $84 million, or
20.5%, to $493 million, or 47.4% of revenue, in fiscal 2020 compared to $409
million in fiscal 2019, or 45.2% of revenue. The increase was primarily
attributable to an increase in salaries and benefits expense of $44 million and
an increase of $7 million in sales incentive plan costs primarily due to the
acquisition of Cylance in the fourth quarter of fiscal 2019, costs associated
with a direct IP licensing arrangement of $18 million, and a marketing and
advertising cost increase of $17 million, partially offset by a decrease in
stock compensation expense of $9 million and a decrease in professional services
of $8 million in Cylance acquisition costs from fiscal 2019 which did not recur.
Adjusted selling, marketing and administration expenses increased by $117
million, or 34.6%, to $455 million in fiscal 2020 compared to $338 million in
fiscal 2019. The increase was primarily attributable to an increase in salaries
and benefits expense of $46 million, an increase of $22 million in sales
incentive plan costs, a marketing and advertising cost increase of $17 million,
and an increase in infrastructure cost of $8 million primarily due to the
acquisition of Cylance in the fourth quarter of fiscal 2019 and an increase of
$8 million in legal costs, partially offset by a decrease in accounting expense
of $2 million.
Amortization Expense
The table below presents a comparison of amortization expense relating to
property, plant and equipment and intangible assets recorded as amortization or
cost of sales for fiscal 2020 compared to fiscal 2019 and fiscal 2019 compared
to fiscal 2018. Intangible assets are comprised of patents, licenses and
acquired technology.
                                                                        For the Fiscal Years Ended
                                                                              (in millions)
                                                                      Included in Operating Expense
                                     February 29, 2020         February 28, 2019            Change                 February 28, 2018           Change
Property, plant and equipment       $           18            $            14            $       4                $            18            $     (4)
Intangible assets                              176                        122                   54                            135                 (13)
Total                               $          194            $           136            $      58                $           153            $    (17)

                                                                        Included in Cost of Sales
                                     February 29, 2020         February 28, 2019            Change                 February 28, 2018           Change
Property, plant and equipment       $            6            $             6            $       -                $            18            $    (12)
Intangible assets                               12                          7                    5                              6                   1
Total                               $           18            $            13            $       5                $            24            $    (11)


                                       46

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Amortization included in Operating Expense
Amortization expense relating to certain property, plant and equipment and
intangible assets increased by $58 million to $194 million for fiscal 2020,
compared to $136 million for fiscal 2019. The increase in amortization expense
primarily reflects the amortization of assets acquired in the Cylance
acquisition.
Adjusted amortization expense decreased by $1 million.
Amortization included in Cost of Sales
Amortization expense relating to certain property, plant and equipment and
intangible assets employed in the Company's service operations increased by $5
million to $18 million for fiscal 2020, compared to $13 million for fiscal 2019.
This increase primarily reflects the full depreciation of certain assets,
partially offset by a portion of the amortization of patents being classified as
cost of goods sold due to the Company's intellectual property licensing
arrangements.
Investment Income, Net
Investment income, net, which includes the interest expense from the Debentures,
decreased by $16 million to income of $1 million in fiscal 2020, from income of
$17 million in fiscal 2019. The decreased investment income was due to lower
cash and investment balances in fiscal 2020 versus fiscal 2019 as a result of
the use of cash to fund the Cylance acquisition.
Income Taxes
For fiscal 2020, the Company's net effective income tax expense rate was
approximately 3%, compared to a net effective income tax recovery of
approximately 21% for the prior fiscal year. The Company's net effective income
tax rate reflects the fact that the Company has a significant valuation
allowance against its deferred tax assets, and in particular, the change in fair
value of the Debentures, amongst other items, was offset by a corresponding
adjustment of the valuation allowance. The Company's net effective income tax
rate also reflects the geographic mix of earnings in jurisdictions with
different income tax rates.
The Company's adjusted net effective income tax expense rate was approximately
6%, compared to approximately 4% for the same period in the prior fiscal year.
The increase is due to current year taxable items that could not be offset with
carried forward tax attributes such as tax losses.
Net Income
The Company's net loss for fiscal 2020 was $152 million, reflecting a decrease
in net income of $245 million compared to net income of $93 million in fiscal
2019, primarily due to an increase in operating expenses, as described above in
"Operating Expenses", and a decrease in gross margin percentage, as described
above in "Consolidated Gross Margin Percentage", partially offset by an increase
in revenue as described above in "Revenue by Product and Service".
Adjusted net income for fiscal 2020 was $74 million compared to $131 million in
fiscal 2019, reflecting a decrease in adjusted net income of $57 million,
primarily due to an increase in operating expenditures and a decrease in the
gross margin percentage, partially offset by an increase in revenue.
Basic loss per share on a U.S. GAAP basis was $0.27 and diluted loss per share
on a U.S. GAAP basis was $0.32 in fiscal 2020, a decrease in earnings per share
of $0.44 and $0.32, respectively, compared to basic earnings per share on a U.S.
GAAP basis of $0.17 and diluted earnings per share on a U.S. GAAP basis of $0.00
in fiscal 2019.
The weighted average number of shares outstanding was 554 million and 614
million for basic and diluted loss per share, respectively, for the fiscal year
ended February 29, 2020. The weighted average number of shares outstanding was
540 million and 616 million for basic and diluted earnings per share,
respectively, for the fiscal year ended February 28, 2019.
The Company previously stated its expectations of achieving adjusted earnings
per share of approximately $0.08 for fiscal 2020. Adjusted earnings per share
were $0.13 in fiscal 2020 primarily due to better than expected Licensing
revenue in the fourth quarter and continued demonstration of cost discipline.
Common Shares Outstanding
On March 26, 2020, there were 554 million voting common shares, options to
purchase 6 million voting common shares, 24 million restricted share units and 1
million deferred share units outstanding. In addition, 60.5 million common
shares are issuable upon conversion in full of the Debentures.
The Company has not paid any cash dividends during the last three fiscal years.
                                       47
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Results of Operations - Three months ended February 29, 2020 compared to the
three months ended February 28, 2019
The following section sets forth certain unaudited consolidated statements of
operations data, which is expressed in millions of dollars, except for share and
per share amounts and as a percentage of revenue, for the three months ended
February 29, 2020, February 28, 2019 and February 28, 2019:
                                                             For the Three Months Ended
                                                (in millions, except for share and per share amounts)
                                           February 29,               February 28,                                February 28,
                                               2020                       2019                    Change              2018              Change
Revenue                                   $      282                  $      255                $     27          $      233          $     22
Gross margin                                     212                         206                       6                 177                29
Operating expenses                               253                         178                      75                 194               (16)
Investment income, net                            (1)                          4                      (5)                  3                 1
Income (loss) before income taxes                (42)                         32                     (74)                (14)               46
Recovery of income taxes                          (1)                        (19)                     18                  (4)              (15)

Net income (loss)                         $      (41)                 $       51                $    (92)         $      (10)         $     61
Earnings (loss) per share - reported
Basic                                     $    (0.07)                 $     0.09                $  (0.16)         $    (0.02)         $   0.11
Diluted (1)                               $    (0.07)                 $     0.08                $  (0.15)         $    (0.06)         $   0.14

Weighted-average number of shares
outstanding (000's)
Basic                                        556,668                     547,272                                     536,594
Diluted (1)                                  556,668                     615,593                                     597,094

______________________________


(1)Diluted loss per share on a U.S. GAAP basis in the fourth quarter of 2020
does not include the dilutive effect of the Debentures as to do so would be
anti-dilutive. Diluted loss per share on a U.S. GAAP basis for fiscal 2020 and
fiscal 2018 do not include the dilutive effect of stock-based compensation as to
do so would be anti-dilutive.
Revenue
Revenue by Product and Service
Comparative breakdowns of revenue by product and service on a U.S. GAAP basis
are set forth below.
                                                                       For the Three Months Ended
                                                                              (in millions)
                                     February 29, 2020         February 28, 2019           Change                 February 28, 2018           Change
Revenue by Product and Service
IoT                                 $            127          $           144            $    (17)               $           154            $    (10)
BlackBerry Cylance                                43                        3                  40                              -                   3
Licensing                                        108                       99                   9                             58                  41
Other                                              4                        9                  (5)                            21                 (12)
                                    $            282          $           255            $     27                $           233            $     22

% Revenue by Product and Service
IoT                                             45.0  %                  56.5    %                                          66.1    %
BlackBerry Cylance                              15.2  %                   1.2    %                                             -    %
Licensing                                       38.3  %                  38.8    %                                          24.9    %
Other                                            1.5  %                   3.5    %                                           9.0    %
                                               100.0  %                 100.0    %                                         100.0    %


                                       48

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IoT


IoT revenue was $127 million, or 45.0% of revenue, in the fourth quarter of
fiscal 2020, a decrease of $17 million compared to $144 million, or 56.5% of
revenue, in the fourth quarter of fiscal 2019. The decrease in IoT revenue of
$17 million was primarily due to a decrease of $13 million due to a lower number
of Enterprise software licenses sold and a decrease of $7 million in recurring
royalties in BlackBerry QNX due to the conversion in prior periods of certain
existing royalty-bearing licenses to fixed pricing from volume-based pricing,
resulting in recognition of the fixed price in prior periods, partially offset
by an increase of $3 million in tablet sales in Secusmart.
Adjusted IoT revenue was $127 million in the fourth quarter of fiscal 2020, a
decrease of $18 million compared to $145 million in the fourth quarter of fiscal
2019. Adjusted IoT revenue decreased due to the reasons described above on a
U.S. GAAP basis and due to a decrease of $1 million in the non-GAAP adjustment
of deferred software revenue acquired to nil in the fourth quarter of fiscal
2020 from $1 million in the fourth quarter of fiscal 2019.
The Company believes that BlackBerry QNX revenue was negatively impacted by a
slowdown in automotive market related to the COVID-19 pandemic in the fourth
quarter of fiscal 2020.
BlackBerry Cylance
BlackBerry Cylance revenue was $43 million, or 15.2% of revenue, in the fourth
quarter of fiscal 2020, an increase of $40 million compared to $3 million, or
1.2% of revenue, in the fourth quarter of fiscal 2019. The increase in
BlackBerry Cylance revenue of $40 million was due to the acquisition of Cylance
late in the fourth quarter of fiscal 2019; revenue reported in the prior year
period related to BlackBerry Cybersecurity Services which has been reclassified
as a component of BlackBerry Cylance revenue, and seven days of BlackBerry
Cylance revenue.
Adjusted BlackBerry Cylance revenue was $52 million in the fourth quarter of
fiscal 2020, an increase of $48 million compared to $4 million in the fourth
quarter of fiscal 2019. The increase in adjusted BlackBerry Cylance revenue of
$48 million was due to the same reason described above on a U.S. GAAP basis and
due to an increase of $8 million in the non-GAAP adjustment of deferred software
revenue acquired to $9 million in the fourth quarter of fiscal 2020 from $1
million in the fourth quarter of fiscal 2019; revenue reported in the prior year
period related to BlackBerry Cybersecurity Services and seven days of BlackBerry
Cylance revenue.
Cylance recorded U.S. GAAP revenue of $49 million for the three months ended
February 28, 2019. After including BlackBerry Cybersecurity Services revenue,
Cylance revenue was $50 million for the three months ended February 28, 2019.
Adjusted BlackBerry Cylance revenue was $52 million for the three months ended
February 29, 2020, representing an increase of $2 million, or 3.9% over the
prior year period.
Licensing
Licensing revenue was $108 million, or 38.3% of revenue, in the fourth quarter
of fiscal 2020, an increase of $9 million compared to $99 million, or 38.8% of
revenue, in the fourth quarter of fiscal 2019. The increase in Licensing revenue
of $9 million was primarily due to an increase of $75 million in direct
licensing arrangements consisting of the BBM Consumer licensing arrangement and
patent licensing transactions and $4 million related to the sale of IP,
partially offset by a $67 million decrease in revenue from the Company's patent
licensing agreement with Teletry. The revenue recognized for the BBM Consumer
licensing arrangement was due to the shut down of the BBM Consumer service by
the licensee, as a result of which all of the Company's performance obligations
were completed and an assessment of the amount of revenue for which significant
reversal was not probable was performed.
Other
Other revenue includes revenue from SAF and the Company's legacy handheld
devices business. Other revenue was $4 million related to SAF, or 1.5% of
revenue, in the fourth quarter of fiscal 2020, compared to $9 million, or 3.5%
of revenue, in the fourth quarter of fiscal 2019, representing a decrease of $5
million. The decrease in Other revenue of $5 million was attributable to a
decrease in SAF revenue. The decrease in SAF revenue, which is generated from
users of BlackBerry 7 and prior BlackBerry operating systems is primarily
attributable to a lower number of BlackBerry 7 users and lower revenue from
those users compared to the fourth quarter of fiscal 2019.
Adjusted Revenue - Fourth Quarter vs. First Quarter
The Company previously stated that it expected adjusted revenue to be lower in
the first quarter of fiscal 2020 than in the fourth quarter of fiscal 2020.
Adjusted revenue was lower in the first quarter of fiscal 2020 compared to the
fourth quarter of fiscal 2020.
                                       49
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U.S. GAAP Revenue by Geography
Comparative breakdowns of the geographic regions are set forth in the following
table:
                                                                       For the Three Months Ended
                                                                              (in millions)
                                    February 29, 2020          February 28, 2019            Change                 February 28, 2018            Change
Revenue by Geography
North America                      $          213             $           176            $      37                $           147            $      29
Europe, Middle East and Africa                 53                          61                   (8)                            63                   (2)
Other regions                                  16                          18                   (2)                            23                   (5)
                                   $          282             $           255            $      27                $           233            $      22

% Revenue by Geography
North America                                75.5     %                  69.0    %                                           63.1    %
Europe, Middle East and Africa               18.8     %                  23.9    %                                           27.0    %
Other regions                                 5.7     %                   7.1    %                                            9.9    %
                                            100.0     %                 100.0    %                                          100.0    %


North America Revenue
Revenue in North America was $213 million, or 75.5% of revenue, in the fourth
quarter of fiscal 2020, reflecting an increase of $37 million compared to $176
million, or 69.0% of revenue, in the fourth quarter of fiscal 2019. Revenue in
North America increased compared to the fourth quarter of fiscal 2019 primary
due to a $35 million increase in BlackBerry Cylance and $12 million increase in
Licensing revenue due to the reasons discussed above in "Revenue by Product and
Service", partially offset by a decrease in IoT revenue due to a $8 million
decrease in Enterprise software licenses sold.
Europe, Middle East and Africa Revenue
Revenue in Europe, Middle East and Africa was $53 million or 18.8% of revenue in
the fourth quarter of fiscal 2020, reflecting a decrease of $8 million compared
to $61 million or 23.9% of revenue in the fourth quarter of fiscal 2019. The
decrease in revenue is primarily due to a decrease of $8 million in IoT revenue
and a decrease of $3 million in Other revenue due to the reasons discussed above
in "Revenue by Product and Service", partially offset by an increase of $4
million in BlackBerry Cylance revenue for the reasons discussed above in
"Revenue by Product and Service".
Other Regions Revenue
Revenue in other regions was $16 million or 5.7% of revenue in the fourth
quarter of fiscal 2020, reflecting a decrease of $2 million compared to $18
million or 7.1% of revenue in the fourth quarter of fiscal 2019. The decrease in
revenue is primarily due to a decrease in Licensing revenue due to a $2 million
decrease in revenue from mobility licensing arrangements and a $1 million
decrease in Other revenue due to the reasons discussed above in "Revenue by
Product and Service", partially offset by an increase of $2 million in
BlackBerry Cylance revenue due to the reasons discussed above in "Revenue by
Product and Service".
Gross Margin
Consolidated Gross Margin
Consolidated gross margin increased by $6 million to approximately $212 million
in the fourth quarter of fiscal 2020 from $206 million in the fourth quarter of
fiscal 2019. The increase was primarily due to increases in gross margin in
BlackBerry Cylance and Licensing, partially offset by a decrease in gross margin
associated with IoT and Other.
The increase in gross margin associated with BlackBerry Cylance and Licensing is
primarily due to the increase in revenue discussed above in "Revenue by Product
and Service". The decrease in gross margin associated with IoT is primarily due
to the reasons discussed above in "Revenue by Product and Service". The decrease
in gross margin associated with Other is due to the decline in SAF revenue
discussed above in "Revenue by Product and Service", as the cost of goods sold
associated with SAF was consistent in the fourth quarter of fiscal 2020 and the
fourth quarter of fiscal 2019 due to certain fixed costs associated with SAF
infrastructure.
Consolidated Gross Percentage
Consolidated gross margin percentage decreased by 5.6%, to approximately 75.2%
of consolidated revenue in the fourth quarter of fiscal 2020 from 80.8% of
consolidated revenue in the fourth quarter of fiscal 2019. The decrease was
primarily due to lower
                                       50
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gross margin percentage associated with BlackBerry Cylance, which has a higher
proportion of revenue related to professional services and due to a lower gross
margin percentage in IoT revenue due to the decline in Enterprise revenue
discussed above in "Revenue by Product and Service".
Operating Expenses
The table below presents a comparison of research and development, selling,
marketing and administration, and amortization expenses for the quarter ended
February 29, 2020, compared to the quarter ended November 30, 2019 and the
quarter ended February 28, 2019. The Company believes it is also meaningful to
provide a sequential comparison between the fourth quarter of fiscal 2020 and
the third quarter of fiscal 2020.
                                                                    For the Three Months Ended
                                                                          (in millions)
                                                   February 29, 2020                November 30, 2019                February 28, 2019             February 28, 2018
Revenue                                           $           282                  $           267                  $           255               $           233
Operating expenses
Research and development                                       60                               66                               52                            58
Selling, marketing and administration                         113                              129                              110                           131
Amortization                                                   48                               49                               31                            37
Impairment of long-lived assets                                 5                                3                                -                             -
Impairment of goodwill                                         22                                -                                -                             -
Loss on sale, disposal and abandonment of
long-lived assets                                               -                                -                                -                     

2


Debentures fair value adjustment                                5                              (20)                              (6)                    

(34)


Arbitration awards and settlements, net                         -                                -                               (9)                            -
Total                                             $           253                  $           227                  $           178               $           194

Operating Expense as % of Revenue
Research and development                                     21.3    %                        24.7    %                        20.4    %                     24.9    %
Selling, marketing and administration                        40.1    %                        48.3    %                        43.1    %                     56.2    %
Amortization                                                 17.0    %                        18.4    %                        12.2    %                     15.9    %
Impairment of long-lived assets                               1.8    %                         1.1    %                           -    %                        -    %
Impairment of goodwill                                        7.8    %                           -    %                           -    %                        -    %
Loss on sale, disposal and abandonment of
long-lived assets                                               -    %                           -    %                           -    %                      0.9    %
Debentures fair value adjustment                              1.8    %                        (7.5)   %                        (2.4)   %                    (14.6)   %
Arbitration awards and settlements, net                         -    %                           -    %                        (3.5)   %                        -    %
Total                                                        89.7    %                        85.0    %                        69.8    %                     83.3    %


See "Non-GAAP Financial Measures" for a reconciliation of selected GAAP-based
measures to adjusted measures for the three months ended February 29, 2020,
November 30, 2019, February 28, 2019 and February 28, 2018.
U.S. GAAP Operating Expenses
Operating expenses increased by $26 million, or 11.5%, to $253 million, or
89.7%% of revenue, in the fourth quarter of fiscal 2020, compared to $227
million, or 85.0% of revenue, in the third quarter of fiscal 2020. The increase
was primarily attributable to the difference between the Q4 Fiscal 2020
Debentures Fair Value Adjustment and Q3 Fiscal 2020 Debentures Fair Value
Adjustment of $25 million and an increase of $22 million resulting from goodwill
impairment, offset by a decrease in variable incentive plan costs of $8 million.
Operating expenses increased by $75 million, or 42.1%, to $253 million, or
89.7%% of revenue, in the fourth quarter of fiscal 2020, compared to $178
million, or 69.8% of revenue, in the fourth quarter of fiscal 2019. The increase
was primarily attributable to the goodwill impairment of $22 million, an
increase of $18 million in salaries and benefits expenses primarily due to the
acquisition of Cylance in the fourth quarter of fiscal 2019, an increase of $11
million in the difference between the Q4 Fiscal 2020 Debentures Fair Value
Adjustment and Q4 Fiscal 2019 Debentures Fair Value Adjustment and a decrease in
arbitration awards and settlements, net of $9 million in fiscal 2019, partially
offset by a decrease of $8 million in Cylance acquisition costs from the fourth
quarter of fiscal 2019 which did not recur.
                                       51
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Adjusted Operating Expenses
Adjusted operating expenses decreased by $23 million, or 11.8%, to $172 million
in the fourth quarter of fiscal 2020 compared to $195 million in the third
quarter of fiscal 2020. The decrease was primarily attributable to a decrease of
$8 million in variable incentive plan cost, a decrease of $4 million in bad debt
expenses, a decrease of $3 million in marketing and advertising expense, and a
$3 million decrease in infrastructure cost, partially offset by an increase of
$2 million in sales incentive plan costs.
Adjusted operating expenses increased by $20 million, or 13.2%, to $172 million
in the fourth quarter of fiscal 2020, compared to $152 million in the fourth
quarter of fiscal 2019. The increase was primarily attributable to the increase
of $18 million in salaries and benefits expense and an increase in sales
incentive plan cost of $7 million primarily due to the acquisition of Cylance in
the fourth quarter of fiscal 2019 and an increase of $3 million in legal cost,
partially offset by decreases of $4 million in bad debt expense and $3 million
in variable incentive plan costs.
Research and Development Expense
Research and development expenses consist primarily of salaries and benefits
costs for technical personnel, new product development costs, travel expenses,
office and building costs, infrastructure costs and other employee costs.
Research and development expenses increased by $8 million, or 15.4%, to $60
million in the fourth quarter of fiscal 2020 compared to $52 million in the
fourth quarter of fiscal 2019. The increase was primarily attributable to the
increase of $8 million in salaries and benefits expense primarily due to the
acquisition of Cylance in the fourth quarter of fiscal 2019.
Adjusted research and development expenses increased by $8 million, or 16.3%, to
$57 million in the fourth quarter of fiscal 2020 compared to $49 million in the
fourth quarter of fiscal 2019. This increase was primarily attributable to an
increase of $8 million in salaries and benefits costs.
Selling, Marketing and Administration Expenses
Selling, marketing and administration expenses consist primarily of marketing,
advertising and promotion, salaries and benefits, external advisory fees,
information technology costs, office and related staffing infrastructure costs
and travel expenses.
Selling, marketing and administration expenses increased by $3 million, or 2.7%,
to $113 million in the fourth quarter of fiscal 2020 compared to $110 million in
the fourth quarter of fiscal 2019. This increase is primarily attributable to an
increase of $10 million in salaries and benefits expense and an increase of $3
million in marketing and advertising expense, partially offset by a decrease of
$8 million in Cylance acquisition costs from the fourth quarter of fiscal 2019
which did not recur and a decrease of $5 million in variable incentive plan
expense.
Adjusted selling, marketing and administration expenses increased by $12
million, or 13.3%, to $102 million in the fourth quarter of fiscal 2020 compared
to $90 million in the fourth quarter of fiscal 2019. This increase was primarily
attributable to an increase of $10 million in salaries and benefits expense and
a $7 million increase in sales incentive plan costs primarily due to the
acquisition of Cylance in the fourth quarter of fiscal 2019, partially offset by
a decrease in variable incentive plan expense of $4 million.
                                       52
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Amortization Expense
The table below presents a comparison of amortization expense relating to
property, plant and equipment and intangible assets recorded as amortization or
cost of sales for the quarter ended February 29, 2020 compared to the quarter
ended February 28, 2019 and for the quarter ended February 28, 2019 compared to
the quarter ended February 28, 2018. Intangible assets are comprised of patents,
licenses and acquired technology.
                                                                           For the Three Months Ended
                                                                                  (in millions)
                                                                          Included in Operating Expense
                                     February 29, 2020                February 28, 2019            Change                  February 28, 2018            Change
Property, plant and equipment      $            4                   $             4             $       -                $             5             $      (1)
Intangible assets                              44                                27                    17                             32                    (5)
Total                              $           48                   $            31             $      17                $            37             $      (6)

                                                                            Included in Cost of Sales
                                     February 29, 2020                February 28, 2019            Change                  February 28, 2018            Change
Property, plant and equipment      $            2                   $             1             $       1                $             2             $      (1)
Intangible assets                               2                                 1                     1                              -                     1
Total                              $            4                   $             2             $       2                $             2             $       -


Amortization included in Operating Expense
Amortization expense relating to certain property, plant and equipment and
certain intangible assets increased by $17 million to $48 million for the fourth
quarter of fiscal 2020 compared to $31 million for the fourth quarter of fiscal
2019. The increase in amortization expense reflects the intangible assets
acquired as part of the Cylance acquisition in the fourth quarter of fiscal
2019.
Adjusted amortization in the fourth quarter of fiscal 2020 was consistent with
the fourth quarter of fiscal 2019.
Amortization included in Cost of Sales
Amortization expense relating to certain property, plant and equipment and
certain intangible assets employed in the Company's service operations were $4
million in the fourth quarter of fiscal 2019 compared to $2 million for the
fourth quarter of fiscal 2019. The increase is due to a higher portion of the
amortization of patents being classified as cost of goods sold due to the
Company's IP licensing arrangements.
Investment Income, Net
Investment income, net, which includes the interest expense from the Debentures,
decreased by $5 million to a loss of $1 million in the fourth quarter of fiscal
2020, compared to income of $4 million in the fourth quarter of fiscal 2019. The
decrease in investment income was due to lower cash and investment balances in
fiscal 2020 versus fiscal 2019 as a result of the use of cash to fund the
Cylance acquisition.
Income Taxes
For the fourth quarter of fiscal 2020, the Company's net effective income tax
recovery rate was approximately 2%, compared to an effective income tax recovery
rate of approximately 59% for the same period in the prior fiscal year. The
Company's net effective income tax rate reflects the fact that the Company has a
significant valuation allowance against its deferred tax assets, and in
particular, the change in fair value of the Debentures, amongst other items, was
offset by a corresponding adjustment of the valuation allowance. The Company's
net effective income tax rate also reflects the geographic mix of earnings in
jurisdictions with different income tax rates.
The Company's adjusted net effective income tax recovery rate was approximately
2%, compared to a net effective income tax recovery rate of approximately 3% for
the same period in the prior fiscal year. The increase is due to current year
taxable items that could not be offset with carried forward tax attributes such
as tax losses.
Net Income (Loss)
The Company's net loss for the fourth quarter of fiscal 2020 was $41 million, or
$0.07 basic loss per share and $0.07 diluted loss per share on a U.S. GAAP
basis, reflecting a decrease in net income of $92 million compared to a net
income of $51 million, or $0.09 basic earnings per share and $0.08 diluted
earnings per share, in the fourth quarter of fiscal 2019. The decrease in net
income of $92 million was primarily due to an increase in operating expenses, as
described above in "Operating
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Expenses", and a decrease in gross margin percentage, as described above in
"Consolidated Gross Margin Percentage", partially offset by an increase in
revenue as described above in "Revenue by Product and Service".
Adjusted net income was $51 million in the fourth quarter of fiscal 2020
compared to $60 million in the fourth quarter of fiscal 2019, reflecting a
decrease in adjusted net income of $9 million primarily due to an increase in
operating expenses as described above in "Operating Expenses" and a decrease in
gross margin percentage, as described above in "Consolidated Gross Margin
Percentage", partially offset by an increase in revenue as described above in
"Revenue by Product and Service".
The Company previously stated that it expected adjusted earnings to be lower in
the first quarter of fiscal 2020 than in the fourth quarter of fiscal 2020.
Adjusted earnings was lower in the first quarter of fiscal 2020 compared to the
fourth quarter of fiscal 2020.
The Company expects its financial performance in the first quarter of fiscal
2021 to be below that of the fourth quarter of fiscal 2020 due to the COVID-19
pandemic. The COVID-19 pandemic may also negatively impact the Company's
financial performance in the second quarter of fiscal 2021. The Company expects
its financial performance in the second half of fiscal 2021 to be stronger than
its financial performance in the first half of the fiscal year.
The weighted average number of shares outstanding was 557 million common shares
for basic and diluted loss per share for the fourth quarter of fiscal 2020. The
weighted average number of shares outstanding was 547 million common shares for
basic earnings per share and 616 million common shares for diluted earnings per
share for the fourth quarter of fiscal 2019.
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Selected Quarterly Financial Data
The following table sets forth the Company's unaudited quarterly consolidated
results of operations data for each of the eight most recent quarters, including
the quarter ended February 29, 2020. The information in the table below has been
derived from the Company's unaudited interim consolidated financial statements
that, in management's opinion, have been prepared on a basis consistent with the
audited consolidated financial statements of the Company and include all
adjustments necessary for a fair presentation of information when read in
conjunction with the audited consolidated financial statements of the Company.
The Company's quarterly operating results have varied substantially in the past
and may vary substantially in the future. Accordingly, the information below is
not necessarily indicative of results for any future quarter.
                                                                               (in millions, except per share data)
                                                      Fiscal Year 2020                                                                                       Fiscal Year 2019
                                  Fourth           Third            Second           First           Fourth           Third            Second            First
                                 Quarter          Quarter          Quarter          Quarter          Quarter         Quarter          Quarter           Quarter
Revenue                         $   282          $   267          $   244          $   247          $  255          $   226          $   210          $    213
Gross margin                        212              198              176              177             206              170              161               161
Operating expenses                  253              227              219              213             178              112              122               226
Income (loss) before income
taxes                               (42)             (30)             (43)             (33)             32               60               44            

(59)


Provision for (recovery of)
income taxes                         (1)               2                1                2             (19)               1                1                 1
Net income (loss)               $   (41)         $   (32)         $   (44)         $   (35)         $   51          $    59          $    43          $    (60)

Earnings (loss) per share
Basic earnings (loss) per share $ (0.07)         $ (0.06)         $ (0.08)

$ (0.06) $ 0.09 $ 0.11 $ 0.08 $

(0.11)


Diluted earnings (loss) per
share                           $ (0.07)         $ (0.07)         $ (0.10)

$ (0.09) $ 0.08 $ (0.01) $ (0.04) $

(0.11)

Research and development $ 60 $ 66 $ 62

       $    71          $   52          $    55          $    51          $     61
Selling, marketing and
administration                      113              129              130              121             110               93              106               100
Amortization                         48               49               48               49              31               33               35                37
Impairment of long-lived assets       5                3                2                -               -                -                -                 -
Impairment of goodwill               22                -                -                -               -                -                -                 -

Debentures fair value
adjustment                            5              (20)             (23)             (28)             (6)             (69)             (70)               28
Arbitration awards and
settlements, net                      -                -                -                -              (9)               -                -                 -
Operating expenses              $   253          $   227          $   219          $   213          $  178          $   112          $   122          $    226



Financial Condition
Liquidity and Capital Resources
Cash, cash equivalents, and investments decreased by $15 million to $990 million
as at February 29, 2020 from $1.01 billion as at February 28, 2019, primarily as
a result of changes in working capital. The majority of the Company's cash, cash
equivalents, and investments are denominated in U.S. dollars as at February 29,
2020.
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A comparative summary of cash, cash equivalents, and investments is set out
below:
                                                                                   As at
                                                                               (in millions)
                                                                 February 28,                          February 28,
                                       February 29, 2020             2019              Change              2018              Change
Cash and cash equivalents             $           377            $      548          $   (171)         $      816          $   (268)
Restricted cash                                    49                    34                15                  39                (5)
Short-term investments                            532                   368               164               1,443            (1,075)
Long-term investments                              32                    55               (23)                 55                 -
Cash, cash equivalents, and
investments                           $           990            $    1,005

$ (15) $ 2,353 $ (1,348)




The table below summarizes the current assets, current liabilities, and working
capital of the Company:
                                                                               As at
                                                                           (in millions)
                                     February 29,        February 28,                          February 28,
                                         2020                2019              Change              2018              Change
Current assets                       $    1,196          $    1,233          $    (37)         $    2,566          $ (1,333)
Current liabilities                       1,121                 510               611                 432                78
Working capital                      $       75          $      723          $   (648)         $    2,134          $ (1,411)


Current Assets
The decrease in current assets of $37 million at the end of fiscal 2020 from the
end of fiscal 2019 was primarily due to a decrease in cash and cash equivalents
of $171 million, accounts receivable, net of $18 million, other receivables of
$5 million, other current assets of $4 million, and income taxes receivable of
$3 million partially offset by increases in short term investments of $164
million.
At February 29, 2020, accounts receivable was $215 million, a decrease of $18
million from February 28, 2019. The decrease reflects a decrease in days sales
outstanding to 70 days at the end of the fourth quarter of fiscal 2020 from 82
days at the end of the fourth quarter of fiscal 2019, partially offset by higher
revenue recognized over the three months ended February 29, 2020.
At February 29, 2020, other receivables decreased by $5 million to $14 million
compared to $19 million as at February 28, 2019. The decrease was primarily due
to a decrease of $3 million in GST and VAT receivable.
At February 29, 2020, other current assets was $52 million, a decrease of $4
million from February 28, 2019. The decrease is primarily due to a decrease in
prepaid rent of $4 million, partially offset by an increase in prepaid
maintenance of $2 million.
At February 29, 2020, income taxes receivable was $6 million, a decrease of $3
million from February 28, 2019. The decrease was primarily due to tax refund
received in fiscal 2020.
Current Liabilities
The increase in current liabilities of $611 million at the end of fiscal 2020
from the end of fiscal 2019 was primarily due to the Debentures balance of $606
million moving from long-term to current liabilities as they mature on November
13, 2020, an increase in deferred revenue of $11 million and an increase in
accrued liabilities of $10 million, partially offset by a decrease in accounts
payable of $17 million.
Deferred revenue, current was $264 million, which reflects an increase of $11
million compared to February 28, 2019 that was attributable to a $25 million
increase in deferred revenue related to BlackBerry Cylance and $10 million
related to Licensing, partially offset by a $27 million decrease in deferred
revenue, current related to IoT.
As at February 29, 2020, accounts payable were $31 million, reflecting a
decrease of $17 million from February 28, 2019, which was primarily attributable
to payments of accounts payable.
Accrued liabilities were $202 million, reflecting an increase of $10 million
compared to February 28, 2019, which was primarily attributable to a $31 million
increase related to the current portion of operating lease liabilities from the
adoption of ASC 842, partially offset by a $12 million decrease in vendor
liabilities and a $4 million lower variable incentive plan accrual compared to
fiscal 2019.
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Cash flows for the fiscal year ended February 29, 2020 compared to the fiscal year ended February 28, 2019 were as follows:


                                                                        For the Fiscal Years Ended
                                                                              (in millions)
                                     February 29,        February 28,
                                         2020                2019              Change           February 28, 2018           Change
Net cash flows provided by (used
in):
Operating activities                 $       26          $      100          $    (74)         $           704            $   (604)
Investing activities                       (188)               (375)              187                     (630)                255
Financing activities                          7                   5                 2                      (10)                 15
Effect of foreign exchange gain
(loss) on cash and cash equivalents          (1)                 (3)                2                        6                  (9)
Net increase (decrease) in cash and
cash equivalents                     $     (156)         $     (273)         $    117          $            70            $   (343)


Operating Activities
The decrease in net cash flows provided by operating activities of $74 million
primarily reflects the net changes in working capital and lower net income after
adjustments for non-cash items.
Investing Activities
During the fiscal year ended February 29, 2020, cash flows used in investing
activities were $188 million and included cash used in transactions involving
the acquisitions of short-term and long-term investments, net of the proceeds on
sale or maturity in the amount of $145 million, intangible asset additions of
$32 million, and acquisitions of property, plant and equipment of $12 million,
partially offset by proceeds received from the decrease in consideration paid
for the Cylance acquisition following finalizing the accounting for the
acquisition. During fiscal 2019, cash flows used in investing activities were
$375 million and included cash flows used in the Cylance acquisition of $1.40
billion, intangible asset additions of $32 million, and acquisitions of
property, plant and equipment of $17 million, partially offset by proceeds on
sales of short-term and long-term investments, net of the proceeds used in the
acquisition of short-term and long-term investments of $1.08 billion and
proceeds on the sale of property, plant and equipment of $1 million.
Financing Activities
The increase in cash flows provided by financing activities was $2 million for
fiscal 2020 due to an increase in common shares issued, partially offset by cash
used for the finance lease liability.
Aggregate Contractual Obligations
The following table sets out aggregate information about the Company's
contractual obligations and the periods in which payments are due as at
February 29, 2020:
                                                                              (in millions)
                                                        Less than One           One to            Four to Five         Greater than
                                        Total               Year              Three Years            Years              Five Years

Operating lease obligations $ 167 $ 37

$ 62 $ 40 $ 28 Purchase obligations and commitments 225

                   132                  62                   31                    -
Debt interest and principal payments      621                   621                   -                    -                    -
Total                                $  1,013          $        790          $      124          $        71          $        28


Purchase obligations and commitments amounted to approximately $1,013 million as
at February 29, 2020, including future principal and interest payments of $621
million on the Debentures and operating lease obligations of $167 million. The
remaining balance consists of purchase orders for goods and services utilized in
the operations of the Company. Total aggregate contractual obligations as at
February 29, 2020 decreased by approximately $18 million as compared to the
February 28, 2019 balance of approximately $1,031 million, which was
attributable to a decrease in operating lease obligations and interest payments
on the Debentures.
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Debenture Financing and Other Funding Sources
See Note 7 to the Consolidated Financial Statements for a description of the
Debentures.
The Company has $42 million in collateralized outstanding letters of credit in
support of certain leasing arrangements entered into in the ordinary course of
business. See Note 3 to the Consolidated Financial Statements for further
information concerning the Company's restricted cash.
Cash, cash equivalents, and investments were approximately $990 million as at
February 29, 2020. The Company's management remains focused on maintaining
appropriate cash balances, efficiently managing working capital balances and
managing the liquidity needs of the business. Based on its current financial
projections, the Company believes its financial resources, together with
expected future operating cash generating and operating expense reduction
activities and access to other potential financing arrangements, should be
sufficient to meet funding requirements for current financial commitments and
future operating expenditures not yet committed, and should provide the
necessary financial capacity for the foreseeable future.
The Company does not have any off-balance sheet arrangements as defined in Item
303(a)(4)(ii) of Regulation S-K under the Exchange Act, or under applicable
Canadian securities laws.
Accounting Policies and Critical Accounting Estimates
Accounting Policies
See Note 1 to the Consolidated Financial Statements for a description of the
Company's significant accounting policies.
Critical Accounting Estimates
The preparation of the consolidated financial statements requires management to
make estimates and assumptions with respect to the reported amounts of assets,
liabilities, revenue and expenses and the disclosure of contingent assets and
liabilities. Significant areas requiring the use of management estimates relate
to revenue-related estimates including variable consideration, standalone
selling price ("SSP"), estimated customer life, if control of the license has
transferred, value of non-cash consideration, right of return and customer
incentive commitments, fair value of reporting units in relation to potential
goodwill impairment, fair value of the Debentures, fair value of long-lived
assets in relation to potential impairment, useful lives of property, plant and
equipment and intangible assets, fair values of assets acquired and liabilities
assumed in business combinations, provision for income taxes, realization of
deferred income tax assets and the related components of the valuation
allowance, allowance for doubtful accounts, incremental borrowing rate in
determining the present value of lease liabilities and the determination of
reserves for various litigation claims. Actual results could differ from these
estimates, which were based upon circumstances that existed as of the date of
the consolidated financial statements, February 29, 2020. Subsequent to this
date, there have been significant changes to the global economic situation and
to public securities markets as a consequence of the COVID-19 pandemic. It is
reasonably possible that this could cause changes to estimates as a result of
the financial circumstances of the markets in which the Company operates, the
price of the Company's publicly traded equity in comparison to the Company's
carrying value, and the health of the global economy. Such changes to estimates
could potentially result in impacts that would be material to the consolidated
financial statements, particularly with respect to the fair value of the
Company's reporting units in relation to potential goodwill impairment and the
fair value of long-lived assets in relation to potential impairment.
The Company's critical accounting estimates have been reviewed and discussed
with the Company's Audit & Risk Management Committee and are set out below.
Except as noted, there have not been any changes to the Company's critical
accounting estimates during the past three fiscal years.
Valuation of Long-Lived Assets
The LLA impairment test prescribed by U.S. GAAP requires the Company to identify
its asset groups and test impairment of each asset group separately. To conduct
the LLA impairment test, the asset group is tested for recoverability using
undiscounted cash flows over the remaining useful life of the primary asset. If
forecasted net cash flows are less than the carrying amount of the asset group,
an impairment charge is measured by comparing the fair value of the asset group
to its carrying value. Determining the Company's asset groups and related
primary assets requires significant judgment by management. Different judgments
could yield different results.
The Company's determination of its asset groups, its primary asset and its
remaining useful life, and estimated cash flows are significant factors in
assessing the recoverability of the Company's assets for the purposes of LLA
impairment testing. The Company's share price can be affected by, among other
things, changes in industry or market conditions, including the effect of
competition, changes in the Company's results of operations, changes in the
Company's forecasts or market expectations relating to future results, and the
Company's strategic initiatives and the market's assessment of any such factors.
See Part 1, Item 1A "Risk Factors - The market price of the Company's common
shares is volatile". The current macroeconomic
                                       58
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environment and competitive dynamics continue to be challenging to the Company's
business and the Company cannot be certain of the duration of these conditions
and their potential impact on the Company's future financial results and cash
flows. A decline in the Company's performance, the Company's market
capitalization and future changes to the Company's assumptions and estimates
used in the LLA impairment test, particularly the expected future cash flows,
remaining useful life of the primary asset and terminal value of the asset
group, may result in further impairment charges in future periods of some or all
of the assets on the Company's balance sheet. Although it does not affect the
Company's cash flow, an impairment charge to earnings has the effect of
decreasing the Company's earnings or increasing the Company's losses, as the
case may be. The Company's share price could also be adversely affected by the
Company's recorded LLA impairment charges.
The Company used various valuation techniques to determine the fair values of
its assets to measure and allocate impairment. Techniques related to capital
equipment and intangible assets included the direct capitalization method,
market comparable transactions, the replacement cost method, discounted cash
flow analysis, as well as the relief from royalty and excess earnings valuation
methods. Determining valuations using these valuation techniques requires
significant judgment and assumptions by management. Different judgments could
yield different results.
Valuation of Goodwill Reporting Units
Goodwill represents the excess of the acquisition price in a business
combination over the fair value of identifiable net assets acquired. Goodwill is
allocated at the date of the business combination. Goodwill is not amortized but
is tested for impairment annually on December 31 or more frequently if events or
changes in circumstances indicate the asset may be impaired. These events and
circumstances may include a significant change in legal factors or in the
business climate, a significant decline in the Company's share price, an adverse
action or assessment by a regulator, unanticipated competition, a loss of key
personnel, significant disposal activity and the testing of recoverability for a
significant asset group.
The Company's annual impairment test was carried out in two steps. In the first
step, the carrying amount of the reporting unit, including goodwill, was
compared with its fair value. The estimated fair value was determined utilizing
multiple approaches based on the nature of the reporting units being valued. In
its analysis, the Company utilized multiple valuation techniques, including the
income approach, discounted future cash flows, the market-based approach, and
the asset value approach. The analysis requires significant judgment, including
estimation of future cash flows, which is dependent on internal forecasts,
estimation of the long-term rate of revenue growth for our reporting units,
estimation of the useful life over which cash flows will occur, terminal growth
rate, profitability measures, and determination of the discount rates for the
reporting units. The carrying amount of the Company's assets was assigned to
reporting units using reasonable methodologies based on the asset type. When the
carrying amount of a reporting unit exceeds its fair value, goodwill of the
reporting unit is considered to be impaired and the second step is necessary.
Different judgments could yield different results. In fiscal 2020, the Company
disaggregated one reporting unit and goodwill was assigned to the disaggregated
reporting units based upon the relative fair value allocation approach.
The completion of step one of the goodwill impairment test provided indications
of impairment in certain reporting units, necessitating step two.
In the second step, the implied fair value of the reporting unit's goodwill is
compared with its carrying amount to measure the amount of the impairment loss,
if any. The second step involves significant judgment in the selection of
assumptions necessary to arrive at an implied fair value of goodwill. Different
judgments could yield different results.
Valuation Allowance Against Deferred Tax Assets
The Company regularly assesses the need for a valuation allowance against its
deferred tax assets. A valuation allowance is required for deferred tax assets
if it is more likely than not that all or some portion of the asset will not be
realized. All available evidence, both positive and negative, that may affect
the realization of deferred tax assets must be identified and considered in
determining the appropriate amount of the valuation allowance. Additionally, for
interim periods, the estimated annual effective tax rate should include the
valuation allowance for current year changes in temporary differences and losses
or income arising during the year. For interim periods, the Company needs to
consider the valuation allowance that it expects to recognize at the end of the
fiscal year as part of the estimated annual effective tax rate. During interim
quarters, the Company uses estimates including pre-tax results and ending
position of temporary differences as at the end of the fiscal year to estimate
the valuation allowance that it expects to recognize at the end of the fiscal
year. This accounting treatment has no effect on the Company's actual ability to
utilize deferred tax assets to reduce future cash tax payments. Different
judgments could yield different results. See "Results of Operations - Fiscal
year ended February 29, 2020 compared to fiscal year ended February 28, 2019 -
Income Taxes" and "Results of Operations - Three months ended February 29, 2020
compared to three months ended February 28, 2019 - Income Taxes".
                                       59
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Revenue Recognition
The Company's contracts with customers often include promises to transfer
multiple products and services to a customer. Determining whether products and
services are considered distinct performance obligations that should be
accounted for separately versus together may require significant judgment.
Variable consideration is included in the transaction price if, in the Company's
judgment, it is probable that a significant future reversal of cumulative
revenue recognized under the contract will not occur. Any estimates, including
any constraints on variable consideration, are evaluated at each reporting
period. Judgment is required to determine the fair value of non-cash
consideration at contract inception. The Company uses an independent third-party
valuator for the fair value of non-cash consideration.
Judgment is required to determine the SSP for each distinct performance
obligation. The Company's products and services often have observable SSP when
the Company sells a promised product or service separately to similar customers.
A contractually stated price or list price for a good or service may be the SSP
of that good or service. However, in instances where SSP is not directly
observable, the Company determines the SSP by maximizing observable inputs and
using an adjusted market assessment approach using information that may include
market conditions and other observable inputs from the Company's pricing team,
including historical SSP.
Judgment is required to determine in certain agreements if the Company is the
principal or agent in the arrangement. The Company considers factors such as,
but not limited to, which party can direct the usage of the product or service,
which party obtains substantially all the remaining benefits and which party has
the ability to establish the selling price.
Significant judgment is required to determine the estimated customer life used
in perpetual license contracts that require access to the Company's proprietary
secure network infrastructure to function. The Company uses historical
experience regarding the length of the technology upgrade cycle and the expected
life of the product to draw this conclusion.
Adoption of Accounting Policies
ASC 842, Leases
In February 2016, the Financial Accounting Standards Board ("FASB") issued ASC
842 on leases. The standard requires companies to include lease obligations in
their balance sheets, including a dual approach for lessee accounting under
which a lessee would account for leases as finance leases or operating leases.
Both finance leases and operating leases result in the lessee recognizing a
right-of-use ("ROU") asset and a corresponding lease liability. The operating
lease ROU asset also includes any lease payments made and excludes lease
incentives and initial direct costs incurred on transition. For finance leases,
the lessee will recognize interest expense and amortization of the ROU asset,
and for operating leases, the lessee will recognize a straight-line total lease
expense.
The guidance is effective for interim and annual periods beginning after
December 15, 2018. The Company adopted this guidance in the first quarter of
fiscal 2020 using the modified retrospective method for all leases that existed
at or commence after the date of initial application. As a result of the
adoption of the new standard on leases, the Company recognized ROU assets of
approximately $161 million, lease liabilities of approximately $175 million and
a cumulative adjustment to increase the deficit of approximately $14 million in
the consolidated balance sheet as at March 1, 2019. Future lease costs included
in the RAP of approximately $14 million, which were accrued for prior to
adoption of ASC 842, and were previously included in accrued liabilities and
other long-term liabilities, are now presented in accrued liabilities and
operating lease liabilities in the consolidated balance sheet as at March 1,
2019. As a result, total operating lease liabilities were $189 million in the
consolidated balance sheet as at March 1, 2019.
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ASU 2017-12, Hedge Accounting
In August 2017, the FASB issued ASU 2017-12. This guidance expands the range of
strategies that qualify for hedge accounting, changes how certain hedging
relationships are presented in the financial statements, and simplifies the
application of hedge accounting in certain situations. The guidance is effective
for interim and annual periods beginning after December 15, 2018. The Company
adopted this guidance in the first quarter of fiscal 2020 and it did not have a
material impact to the consolidated financial results.
Recently Issued Accounting Pronouncements
In June 2016, the FASB issued guidance related to the measurement of credit
losses on financial instruments, ASU 2016-13. This guidance replaces the
incurred loss impairment methodology in current U.S. GAAP with a methodology
that reflects expected credit losses, requires consideration of a broader range
of reasonable and supportable information to inform credit loss estimates, and
requires entities to estimate an expected lifetime credit loss on its financial
assets. The guidance is effective for interim and annual periods beginning after
December 15, 2019. The Company will adopt this guidance in the first quarter of
fiscal 2021 and does not expect the adoption to have a material impact on its
results of operations, financial position and disclosures.

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