Benefitfocus, Inc. on January 13, 2020, announced Annmarie Fini's promotion to Executive Vice President of Customer Success. Fini leads the company's Customer Success Organization (CSO), overseeing the end-to-end experience for Benefitfocus' customers and partners. Creating this executive officer position for the CSO not only recognizes her many contributions to Benefitfocus over the past 20 years, but also the importance of every customer and consumer to the success of the company.