Agility Public Warehousing K S C P : sustainability report 2023

Agility Sustainability Report FY23

2 AGILITY SUSTAINABILITY REPORT 2023

Contents

A message from	2023 sustainability	About	Our groupwide	Our owned	Investing in	About this	Appendix:
our CEO	snapshot	Agility	sustainability strategy	& operated	the future	report	Groupwide KPIs
			and performance	businesses

A message from our CEO 3

2023 sustainability snapshot 4 About Agility 5

Groupwide sustainability strategy and performance 13

Our owned & operated businesses 26

Investing in the future 49

About this report 53

Appendix: Groupwide KPIs 54

See About this reporton page 53 for more information about the scope and limitations of this report.

3	AGILITY SUSTAINABILITY	A message from	2023 sustainability	About	Our groupwide
	REPORT 2023	our CEO	snapshot	Agility	sustainability strategy

and performance

A message from our CEO

Our owned	Investing in	About this	Appendix:
& operated	the future	report	Groupwide KPIs
businesses

Agility is emerging from a period of significant transformation - marked by the sale of our Global Integrated Logistics business and the acquisition of our largest business, Menzies Aviation - stronger and more profitable. In 2023, we delivered an increase of 56.7% in revenue, resulting in a 42.4% rise in EBITDA and net profit up 22.8%. Our consistent and enduring focus on long-term growth, and on operating and investing responsibly, has enabled us to successfully navigate the recent challenges to global supply chains and positioned us well for the next era of growth.

In May 2024, we listed a new subsidiary, Agility Global PLC, on the fast-growing Abu Dhabi Securities Exchange. Agility Global, 51%-owned by Agility, manages a diversified portfolio of assets, including Menzies Aviation, Tristar, Agility Logistics Parks (outside of Kuwait), and our approximately 9% stake in DSV, among other businesses.

Established over almost two decades, our commitment to sustainability remains a key part of Agility's identity and underpins our vision for the future. Key progress in 2023 includes:

• Environment: At COP28, Agility joined 13 other businesses to form the World Economic Forum's Leaders for a Sustainable MENA, pledging a shared commitment to address climate change. Two of our three largest businesses (Menzies and Tristar) have committed to net zero. Together these businesses accounted for more than 74% of FY 2023 revenues. Menzies is actively advancing lower-carbon aviation, submitting its first net-zero targets to the Science Based Targets initiative in October 2023 and aiming for 25% of global motorized ground support equipment (GSE) by
  2025 - a target it has already achieved in Europe with almost 50% GSE. Tristar expanded its investment in solar, boosting energy generation capacity to almost 1mWh and avoiding the equivalent of 650 tons of CO2e per year.

• Strategic infrastructure development: ALP serves the increasing need for high-quality infrastructure in the Middle East and Africa with a growing portfolio of sites certified as EDGE Advanced, demonstrating at least 40% more on-site energy savings than the market average. Having already developed the first ever "carbon zero ready" warehouse in the GCC (in Saudi Arabia), in 2023 Agility achieved EDGE Advanced certification for all its warehouses in Côte D'Ivoire - the first in West Africa to receive this certification.
• Responsible operations: 95% of eligible employees have completed human rights training, and 90% took part in health and safety training over the past three years. This culture of safety supports Menzies' industry-leading safety record and excellent ground handling aircraft damage rate - acknowledged by IATA as 15 times lower than the industry average. Tristar's health and safety performance was recognized with two gold medals at the Royal Society for the Prevention of Accidents Awards.
• Diversity and inclusion: At Group level, 16.7% of the Board and 25.1% of our workforce are women - a notable achievement given Agility operates in industries where women's workforce participation has historically lagged. Women make up 29% of the workforce at Menzies, our largest business by headcount. Through its Women in Leadership program, Menzies is focused on achieving
  IATA's 25by2025 target where 25% of senior leadership are women (currently 20%). Agility also supports local education and community assistance, supporting over 93,000 women and girls with training, digital skills, and more through our communities program in 2023.
• Supply chain: In procurement, two-thirds of our spending on goods, services and materials for Agility Corporate, ALP, GCS, MRC, and the Shipa companies was covered by our new supplier sustainability requirements. From 2024, all new contracts will have to abide by these stricter requirements. Tristar and Menzies have

Tarek Abdulaziz Sultan Al-Essa

Vice Chairman and CEO

their own procurement teams. Tristar screens 100% of suppliers for ESG criteria and Menzies has conducted a modern slavery risk assessment for 100% of suppliers.

• Sustainable investments: DSV, our largest investment, achieved a Platinum rating from EcoVadis, the largest independent global ESG ratings provider, placing it in the top 1% of 130,000+ ranked companies. Agility's investments in companies with a primary or secondary ESG focus has grown nearly tenfold since 2018, reaching $268.3 million at the end of 2023.
• Sustainability thought leadership: In 2023, we published our Middle East and Africa Sustainability Scorecardto evaluate the environmental performance of 17 countries across the Middle East and Africa and help businesses better identify opportunities and capitalize on growing demand and potential for sustainable solutions. We surveyed almost 650 businesses as part of that effort.

Sustainability has long underpinned our business strategy and success, and will continue to be core to how we operate. This is only possible if we maintain our focus on long-term investments, supply chain innovation and building a diverse workforce with the skills and knowledge to deliver better infrastructure. I look forward to sharing the results of this journey with you in future updates.

4	AGILITY SUSTAINABILITY	A message from	20232 sustainabilitylity	About	Our groupwide
	REPORT 2023	our CEO	snapshot	Agility	sustainability strategy

and performance

2023 sustainability snapshot

Our owned	Investing in	About this	Appendix:
& operated	the future	report	Groupwide KPIs
businesses

Forbes lists Agility in the top three for sustainability leadership

in Transport & Logistics in the Middle East; one of only three Kuwait-based companies in the Middle East Sustainability 100

reached through our

community investments

50% female

~67%

of procurement for Agility Corporate, ALP, GCS, MRC, and the Shipa companies was spent with suppliers that agreed to our

supplier sustainability requirements1

diversity in the

aviation sector, growing the proportion of women to 29% of its total workforce

(up from 27% in 2022)

DSV, our largest investment, achieved a

Platinum rating from EcoVadis,

placing it in the top

1% of 130,000+

ranked companies

%

of our business is

committed to reaching net-zero emissions

by 2050 or earlier3

Tristar signed a deal for an

innovative hybrid bunkering barge

to be built for its UAE operations, with an expected

50% emissions savings2

Environmental Sustainability Scorecard

launched, measuring progress in environmental sustainability against 48 indicators in 17 countries across the Middle East and Africa

Agility Logistics Parks warehouses

in Côte D'Ivoire and Saudi Arabia are now

EDGE Advanced certified

demonstrating ≥40% more energy efficiency than the market

1. Tristar and Menzies have their own procurement teams. Tristar screens 100% of suppliers for ESG criteria and Menzies has conducted a modern slavery risk assessment for 100% of suppliers.
2. Compared to a conventional diesel barge.
3. 86.8% of our business by headcount.

5 AGILITY SUSTAINABILITY REPORT 2023

1 About Agility

A message from	2023 sustainability	About	Our groupwide	Our owned	Investing in	About this	Appendix:
our CEO	snapshot	Agility	sustainability strategy	& operated	the future	report	Groupwide KPIs
			and performance	businesses

Agility is a global leader in supply chain services, infrastructure, and innovation, specializing in growing and scaling operating businesses.

With a workforce of 54,000 people across six continents, Agility's companies include the world's largest aviation services company (Menzies Aviation); a global fuel logistics business (Tristar); one of the largest private developers of warehousing and light industrial parks in the Middle East, Africa, and South Asia (Agility Logistics Parks); and a commercial real-estate company developing a mega-mall

in the UAE (UPAC). Other Agility companies offer customs digitization services, remote-site infrastructure services, defense and government services, and e-commerce enablement and digital logistics.

Agility invests in supply chain innovation, sustainability, and resilience, and has minority holdings in a growing portfolio of listed and non-listed companies. We are publicly listed in Kuwait and Dubai with $4.4 billion annual revenue in 2023.

Our focus is continued organic growth, and investments and acquisitions in high-growth sectors, while ensuring that strong governance and sustainability are deeply embedded across our entire business.

6 AGILITY SUSTAINABILITY REPORT 2023

A message from	2023 sustainability	About	Our groupwide	Our owned	Investing in	About this	Appendix:
our CEO	snapshot	Agility	sustainability strategy	& operated	the future	report	Groupwide KPIs
			and performance	businesses

BREAKDOWN OF ASSETS

2023 IN NUMBERS1,2

(DECEMBER 2023)

40.6%	Revenue
$4.4
Investments	billion3
59.4%	EBITDA
Owned &
$836
operated
businesses	million

5b

4b

3b

2b

1b

Workforce

54,000

43.6% of our workforce is based in the Middle East and Africa, 27.5% in the Americas, 19.3% in Europe, and 9.6% in Asia-Pacific.

1. Figures as of year-end 2023.
2. Agility and its subsidiaries (Group) retained the services of external auditors Ernst and Young, RSM and related network firms to perform an independent audit of the Group's financial statements. The fees paid to the external auditors for assurance and non-assurance services is KD 2,574 thousand (2022: KD 1,790 thousand).
3. Financial figures in this report are given in US dollars unless otherwise stated.

7	AGILITY SUSTAINABILITY	A message from	2023 sustainability	About	Our groupwide
	REPORT 2023	our CEO	snapshot	Agility	sustainability strategy

and performance

The Agility business model

Our owned	Investing in	About this	Appendix:
& operated	the future	report	Groupwide KPIs
businesses

Each of our owned & operated businesses is led by a management team which shapes its own business and sustainability strategy, appropriate to its unique sector and location. Agility's Corporate team sets expectations and leads centralized data collection, supporting the businesses and their management teams with tools and expertise as needed.

Three of our owned & operated businesses - Menzies, Tristar, and Agility Logistics Parks (ALP) - together account for more than 80%

of our revenue and more than 85% of headcount.1 These companies, along with GCC Services, are the most material to our sustainability agenda. DSV is our largest investment - an EcoVadis Platinum company in which we own a ~9% stake.

We operate globally, with 43.6% of our workforce in the Middle East and Africa, 27.5% in the Americas, 19.3% in Europe, and 9.6% in Asia-Pacific.

As the world faces complex challenges from political and economic unrest and conflicts, our mission to facilitate global trade remains. This includes anticipating the needs of supply chains and demand for related infrastructure in the transition towards a low-carbon future, built on free and fair trade. We also invest in the upskilling required for this transition, with a focus on digital skills.

OUR MOST MATERIAL OWNED & OPERATED BUSINESSES1

Menzies

Tristar2

Other owned &

operated businesses

			Revenue							Headcount				Gross greenhouse gas emissions:
49.2%	25.9%						81.8%	13.2%						8.9%	0.7%
														5.0%
			24.9%																		90.4%

DSV IS OUR MOST MATERIAL INVESTMENT: ~9% stake

1. Agility owns a 100% stake in all its owned & operated businesses, with the following exceptions: GCS - 60.60%; MRC - 66.48%; Tristar - 65.12%; UPAC - 96.56%.
2. Reported gross GHG emissions include 100% of all reported subsidiary emissions, including Tristar's emissions, which had previously been reported at 65.12%, proportional to Agility's ownership share. See page 53 for further notes on our emissions reporting.

8 AGILITY SUSTAINABILITY REPORT 2023

Tarek Sultan at TradeTech, Abu Dhabi 2024

A message from	2023 sustainability	About	Our groupwide	Our owned	Investing in	About this	Appendix:
our CEO	snapshot	Agility	sustainability strategy	& operated	the future	report	Groupwide KPIs
			and performance	businesses

MIDDLE EAST AND AFRICA ENVIRONMENTAL SUSTAINABILITY SCORECARD

Trade matters

Free and fair trade has long been a driver of economic prosperity. Since 1990, low- and middle-income countries have doubled their share of global trade, helping to lift more than

one billion people out of poverty.1

There is more work to do to close the gap for the

one in 10 people in the world still classified as poor. Current global instability in the wake of the COVID-19 pandemic, supply disruptions, and social and geopolitical conflict adds

Agility'sMiddle East and Africa Environmental Sustainability

Scorecard (MEA ESS) measures countries' progress towards achieving environmental sustainability in the Middle East and Africa. It uses a unique set of 48 indicators to assess 17 countries across the region on environmental outcomes, policies, and corporate sustainability initiatives.

The report is sponsored by Agility and compiled by Horizon Group, highlighting the region's recent strides in sustainable development despite being a relative latecomer to the push for environmental sustainability.

2023 MEA ESS results by region and income level

Top five performers in 2023:

1. South Africa
2. UAE
3. Egypt
4. Saudi Arabia
5. Rwanda

further challenges.

We believe that emerging markets and small businesses everywhere have the most to gain from a world in which doing business across borders is simpler, easier, and faster. At the Corporate level and through our businesses, we are supporting trade-led growth - from digitizing customs and cargo procedures to engaging in international partnerships with organizations such as the World Economic Forum (WEF) - see page 11.

Members of the 2024 focus: working with

Global AlliancetheTradeTech Forum 2024for Tradeadvisory board and the

Facilitation. WEF to catalyze the use of technology in global trade.

Mozambique

Côte d'Ivoire

Nigeria

Morocco

Egypt

South Africa

Tanzania

Ghana

Uganda

Kenya

Africa

Rwanda

Oman

Kuwait

Qatar

Saudi Arabia

UAE

Bahrain

Middle East

40	42	44	46	48	50	52	54	56	58
	High income	Upper middle income	Lower middle income		Low income

1.World Bank.

9 AGILITY SUSTAINABILITY REPORT 2023

Owned & operated businesses

A message from	2023 sustainability	About	Our groupwide	Our owned	Investing in	About this	Appendix:
our CEO	snapshot	Agility	sustainability strategy	& operated	the future	report	Groupwide KPIs
			and performance	businesses

Menzies Aviation (Menzies): The leading global service partner to airports and airlines, providing ground, fuel, and air cargo services at 260+ airports in 60+ countries on six continents.

Tristar: A leading energy logistics business serving the downstream oil and gas industry and international organizations. Offers transportation and storage solutions in 29 countries. As a key supplier to UN peacekeeping operations, Tristar operates in several frontier markets across Africa, alongside wider global operations.

Agility Logistics Parks (ALP): Warehousing parks and light industrial facilities in fast-growing emerging markets across the Middle East, South Asia, and Africa. World-class solutions for customers of all sizes, with a strong focus on sustainable design.

GCC Services (GCC): Integrated remote services company offering life support services, engineering and construction services, skilled and unskilled manpower supply, as well as integrated facilities management, utilities, and environmental services in emerging and frontier markets.

Global Clearinghouse Systems (GCS): Provides comprehensive modernization and trade facilitation solutions for countries to improve management control, increase revenues, and ensure compliance. GCS provides customs and inspection services and e-government solutions, and operates ports and border trade facilities in Kuwait and Egypt.

Inspection and Control Services (ICS): Provides proprietary customs digitization solutions to help governments facilitate trade and improve customs and tax revenues.