Box, Inc. announced the general availability of Box Automate, a workflow automation solution centered around content and built to accelerate business outcomes across the enterprise with AI. Box Automate dynamically routes work across people, Box Agents, and enterprise systems, driving end-to-end automation to replace fragmented workstreams and unlock enterprise productivity at scale. Built natively on the Box platform, Automate works across Box?s products including Box AI, Box Extract, Box Apps, Box Sign, Box Hubs, Box DocGen and more.
Enterprises can automate their content-based processes for the AI era, all within the security of Box. Box Automate transforms how enterprises work by treating content as the system of record, enabling workflows to trigger on document state, metadata, and AI-derived insights rather than relying only on structured fields or manual handoffs. Unlike traditional tools that treat content as static inputs, Box Automate takes action when files are updated and deploys secure AI agents at scale to streamline repetitive and manual tasks.
With no code required, Box Automate?s intuitive and easy to use drag and drop builder enables customers to quickly design and deploy automations, while ensuring human oversight for critical decisions and AI output verification. Users can also create customized agents in Box AI Studio, leveraging Box AI, Box Agent, and Box Extract, that are easily deployed across Box?s secure ecosystem. Additionally, as leading models from OpenAI, Anthropic, and Google advance, improvements carry forward automatically, saving time and enabling workflows to get smarter without requiring process rebuilds.
With the power of Box Automate: HR teams can drive employee onboarding by validating documents, extracting key insights, and generating personalized candidate documents to support new employees; Finance teams can streamline invoice management by aggregating and synthesizing data from multiple documents and routing for multi-level approval; Legal teams can drive contract intelligence by automating high-volume contract workflows, such as helping to assess risk scores, extracting metadata and routing documents for approvals; Loan officers can conduct loan processing and underwriting tasks such as checking new applications for accuracy, flagging potential risks, and cross-checking application forms against supporting documents like passports, driver?s licenses, and pay slips; Federal research agencies can perform operational risk assessments by extracting metadata to manage policy documents, technical reports, and datasets, ensuring compliance, transparency, and controlled access. Box Automate is now generally available for all business accounts with access to features scaling by tier: Business and Business Plus: Access to file and folder automation, including e-signature events. Enterprise and Enterprise Plus: Access to metadata-powered workflows and complex logic.
Enterprise Advanced: Access to the full suite of agentic workflow automation features.
