Sheila Sakdalan

Business Process Outsourcing International, Inc. is a Filipino company that leverages its 30 years of experience to provide business process excellence and finance and accounting solutions to organizations in more than 50 countries and markets. The private company is based in Makati, the Philippines. The company boasts a 68 percent retention rate and an average engagement of 10 years. BPOI's capabilities range from business process refinement to full-scale transformation, helping organizations identify weaknesses in their current processes and develop new ways to increase efficiency and reduce costs. The company has a client base of 10% in real estate and 15% in oil and energy. The total value of annual payroll is $55 billion, and the total value of finance and accounting transactions is $1 billion. The CEO of the company is Cristina Concepcion.