Kay-Hendrik Eichler

The company montrada GmbH is the customer top-level partner of choice for card-based payment transactions. By bundling the network operations of Commerzbank AG and Dresdner Bank AG and integrating an Internet payment method with a proven track record, the firm has attained outstanding competence in the field of real and virtual points of sale. On the basis of this long-standing experience, the firm is operating on the POS market as an independent service organization. Its objective is to guarantee the highest quality and reliability. For this reason, the firm relies on hardware and software with a high level of availability. The firm responds to its customers needs quickly and flexibly at all times. The fact that it operates its own call centre within its company ensures that it can rely on short routes and speedy solutions in its customer relationship management.