Esteban Kolsky
Corporate Officer/Principal at Gartner Research Group
Profile
Mr. Kolsky is a research director in Gartner Research, where he focuses on customer relationship management, customer service, e-service and e-business.
Prior to joining Gartner in 2003, Mr. Kolsky founded a company that invented a technical architecture to provide point-of-need customer service.
He has many years of experience, with eight years in technology and strategy consulting, customer service applications, CRM, help desks, and Internet-based and e-business applications.
Mr. Kolsky earned a bachelor’s degree in computer information systems from the California State Polytechnic University in Pomona.
Esteban Kolsky active positions
| Companies | Position | Start |
|---|---|---|
Gartner Research Group
 Gartner Research Group Investment Banks/BrokersFinance Gartner Research Group provides risk management, business marketing and computer software information services. The company is headquartered in Stamford, CT. | Corporate Officer/Principal | 04/12/2003 |
Former positions of Esteban Kolsky
| Companies | Position | End |
|---|---|---|
KANA Software, Inc. /Old/
 KANA Software, Inc. /Old/ Packaged SoftwareTechnology Services KANA Software, Inc. helps the world's best known brands master the service experience. Its solutions help companies create consistent, knowledgeable conversations with their customers across every channel -- phone, email, chat and web. KANA is a complete solution for mastering the multi-channel service experience spanning the contact center agent desktop, email management, chat management, agent knowledge, and web self-service. KANA is proud to work with companies who have a relentless focus on customer service. | Corporate Officer/Principal | - |
Training of Esteban Kolsky
| California State Polytechnic University (Pomona) | Undergraduate Degree |
Experiences
Positions held
Connections
1st degree connections
1st degree companies
Male
Female
Members of the board
Executives
Linked companies
| Private companies | 2 |
|---|---|
Gartner Research Group
Gartner Research Group Investment Banks/BrokersFinance Gartner Research Group provides risk management, business marketing and computer software information services. The company is headquartered in Stamford, CT. | Finance |
KANA Software, Inc. /Old/
KANA Software, Inc. /Old/ Packaged SoftwareTechnology Services KANA Software, Inc. helps the world's best known brands master the service experience. Its solutions help companies create consistent, knowledgeable conversations with their customers across every channel -- phone, email, chat and web. KANA is a complete solution for mastering the multi-channel service experience spanning the contact center agent desktop, email management, chat management, agent knowledge, and web self-service. KANA is proud to work with companies who have a relentless focus on customer service. | Technology Services |
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