Andrew Thomas Cranshaw
Corporate Officer/Principal at TDCX INC.
Profile
Andrew Thomas Cranshaw is currently working as a Lead Auditor at COPC, Inc. He is also serving as the Senior Vice President-Learning & Development at TDCX, Inc. since 2019.
Additionally, he is a Founding Member of the Contact Centre Association of Malaysia.
Andrew Thomas Cranshaw active positions
| Companies | Position | Start |
|---|---|---|
| TDCX INC. | Corporate Officer/Principal | 01/07/2019 |
COPC, Inc.
 COPC, Inc. Miscellaneous Commercial ServicesCommercial Services COPC, Inc. is a private company that created the COPC standards, a collection of performance management systems for customer experience operations, customer experience management, vendor management, and procurement. The company is based in Winter Park, FL, and provides consulting, training, certification, and research that transform operations to deliver exceptional customer experiences. Today, the company is an innovative leader that empowers organizations to optimize operations for the delivery of a superior service journey. The company also offers the RevealCX™ software solution for operations that support the customer experience. Founded in 1996 by Cliff Moore, the company began by helping call centers improve their performance. | Corporate Officer/Principal | - |
| Contact Centre Association of Malaysia | Corporate Officer/Principal | - |
Experiences
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Listed companies
Private companies
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1st degree connections
1st degree companies
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Members of the board
Executives
Linked companies
| Private companies | 3 |
|---|---|
TDCX, Inc.
 TDCX, Inc. Information Technology ServicesTechnology Services TDCX, Inc. engages in the provision of outsourcing services. It offers omnichannel customer experiences solutions; sales and digital marketing services. and content monitoring and moderation services. The company was founded by Laurent Junique in 1995 and is headquartered in Singapore. | Technology Services |
COPC, Inc.
COPC, Inc. Miscellaneous Commercial ServicesCommercial Services COPC, Inc. is a private company that created the COPC standards, a collection of performance management systems for customer experience operations, customer experience management, vendor management, and procurement. The company is based in Winter Park, FL, and provides consulting, training, certification, and research that transform operations to deliver exceptional customer experiences. Today, the company is an innovative leader that empowers organizations to optimize operations for the delivery of a superior service journey. The company also offers the RevealCX™ software solution for operations that support the customer experience. Founded in 1996 by Cliff Moore, the company began by helping call centers improve their performance. | Commercial Services |
| Contact Centre Association of Malaysia |
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