STORY: EDITORS PLEASE NOTE: THIS STORY HAS BEEN REFILED TO ADD THE INQUIRY COURTESY BUG TO THE VIDEO.
It was one of Britain's worst miscarriages of justice.
Now a report has found 13 people may have taken their own lives and others were bankrupted or became seriously ill as a result of the country's Post Office scandal.
Wyn Williams, who chaired a public enquiry, said on Tuesday he was satisfied that executives at the state-owned postal service knew, or should have known, that its IT system was prone to errors.
Instead, he said, they publicly maintained the fiction it was accurate.
From 2000-2013, the Post Office pursued branch managers for losses that appeared in their accounts...
But they were caused by flaws in the computer system supplied by Japanese company Fujitsu.
About 1,000 people were convicted. Some were wrongly imprisoned.
"I received reports that some people held liable for shortfalls became ill as a consequence. Tragically, I heard too, of people of whom it is said they were driven to take their own lives."
One of those was Martin Griffiths, who was given notice that his contract was terminated because of account shortfalls and walked in front of a bus.
Public outrage about the scandal mounted last year after a TV dramatization of the case, which led to legislation to exonerate those convicted.
"Many people have inevitably suffered emotional turmoil and significant stress in consequence. Many businesses and homes have been lost. Bankruptcies have occurred, marriages and families have been wrecked."
Williams said it was impossible to ascertain exactly how many people were impacted, but said there were about 10,000 eligible claimants.
He called for urgent action to ensure "full and fair" compensation for victims.
