Wipro Limited announced a multi-year engagement with Odido Netherlands B.V. to transform its IT landscape and enhance customer experience across their enterprise and consumer segments. By combining AI and deep consulting expertise, Wipro will help Odido improve customer engagement and satisfaction, improve productivity, and streamline operations to reduce costs. A key highlight of this multi-year engagement is the use of a self-funded model, where productivity-driven savings are reinvested to continuously fund new digital initiatives, ensuring that innovation remains both sustainable and scalable.
As part of the engagement, Wipro will lead a full-scale modernization of Odido's digital and enterprise technology landscape as well as drive IT simplification and automation.
Wipro Limited is one of the worldwide largest IT services companies. Net sales break down by activity as follows:
- IT services (98.8%): consulting services in IT systems architecture, engineering services, development and integration of management applications (customer relationship management, enterprise resources planning, logistics chain management, etc.), outsourcing services, maintenance, etc.;
- sale of hardware (1.2%): PC, laptops, servers, storing products, software, etc.
Net sales are distributed geographically as follows: Asia/Pacific/Middle East/Africa (13.2%), Americas (57.5%), Europe (26.6%) and other (2.7%).
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