PNC Bank on 18 May 2026 said it hired Tim Ferriter as head of product, digital and growth within its retail bank. Ferriter is charged with bringing together retail's product development, product management, digital and payments teams into a unified organization focused on delivering seamless, client obsessed experiences that accelerate growth. His leadership will help further drive retail's significant investment agenda, which is focused on scaling client acquisition, delivering new capabilities and bringing a sense of hospitality to its products and experiences. At PNC, Ferriter reports to Alex Overstrom, head of retail banking, as the bank accelerates its multi-year $2 billion, 300-branch expansion in growth markets as well as branch upgrades in legacy markets.

Ferriter brings deep expertise across digital platforms, product development, growth and AI from his more than 18 years at JPMorgan Chase & Co. In his previous role at the nation's largest bank, he was responsible for the Chase mobile app, online banking platforms and the consumer-facing AI strategy. During his tenure, he also led product teams overseeing customer acquisition platforms across JPMorgan's consumer and community bank, helping drive engagement and growth across digital and branch experiences.

Ferriter is based in Wilmington, Delaware.