(Alliance News) - Banca Mediolanum aims to benefit indirectly from banking consolidation without taking a leading role in M&A transactions. CEO Massimo Doris explained that bank mergers 'are complex processes' that can cause disruption for customers, such as platform migrations, thereby offering Mediolanum the opportunity to attract dissatisfied clients, as reported Wednesday by Il Sole 24 Ore.
During the group's annual convention at the Inalpi Arena in Turin, Doris emphasized that the bank has 'broad enough shoulders' to face even larger competitors, pointing to the steady growth recorded since the 1980s. The executive also mentioned Revolut, noting that the group closely monitors new digital players to learn best practices in terms of efficiency and technology, integrating them into its own model.
The convention's slogan, 'Be different', reflects the group's strategy of offering an integrated service across finance, banking, credit, protection, and pensions. Doris noted that, according to Assoreti data for the first quarter of 2026, Banca Mediolanum accounts for 18% of total inflows in Italy, 66% of mortgages disbursed through financial advisors, 59% of loans, and 99% of insurance policies.
Significant attention was also given to artificial intelligence, which Doris believes 'is here to stay' and will be fundamental for the financial sector. However, the manager believes that AI will not replace the human role, but will instead allow family bankers to work more efficiently and devote more time to client relationships.
By Antonio Di Giorgio, Alliance News reporter
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