Info-Tech Systems Ltd. has strengthened its position as a one-stop provider of digital solutions for small and medium-sized enterprises with the roll-out of a new integrated cloud-based Customer Relationship Management software programme. Expected to roll-out officially on 2 February 2026, the Info-Tech CRM solution is designed to complement Info-Tech's existing HRMS and accounting platforms and empower SMEs to enhance customer engagement, sales pipelines, accounting and workforce management within a unified cloud-based ecosystem. By expanding its product suite, Info-Tech enhances platform integration and value for customers.
The Group's continuous investment in research and development and product innovation, reinforces its commitment to empower SMEs with productivity-boosting digital solutions and supports its position as a trusted provider of innovative digital solutions. Addressing a Growing Need for Integrated Digital Solutions. Info-Tech's solutions are designed to help SMEs embrace digitalisation that will translate to streamlined operations and enhanced competitiveness.
Built with ease of adoption and integration in mind, Info-Tech CRM integrates customer data with HR and accounting functions on a single platform to maintain data consistency and operational transparency. Key Features and Benefits of Info-Tech CRM. Info-Tech CRM features a clean, task-oriented user interface and minimal setup requirements, allowing businesses to go live quickly without the need for complex configurations or external consultants.
The programme offers a suite of features tailored to the needs of SMEs, including: End-to-End Sales Workflow. Supports a unified workflow from lead management to invoicing and payment collection and integrates natively with Info-Tech Accounting and major third-party accounting platforms, reducing duplicate data entry and administrative workload for SMEs. Integrated Digital Advertising & Communications.
Integrates with Google and Facebook Ads, as well as various communication channels to automatically capture leads and streamline communication and sales activity tracking. Built-in Payments and Faster Cash Collection. Native payment gateway integration allows SMEs to issue invoices with embedded payment links, supports faster collections and improved cash flow management.
Unique Integration with HRMS. A key differentiator is its unique native integration with Info-Tech HRMS, which syncs staff availability to prevent leads and meetings being assigned to unavailable sales personnel, which improves pipeline visibility and manpower planning. Mobile-First and AI-Enabled. Includes mobile app for field sales with facial recognition and GPS attendance, alongside AI features for email drafting, lead insights and recommend actions to enable more efficient, data-driven sales.
