Anglo American : Ambassadors for Good Insight Paper 2025

Image: An environmental exchange project in Chile connected artisanal fishers from Ilo and Marcona, fostering sustainable practices and marine stewardship.

Ambassadors for Good

A living expression of Anglo American's Purpose: Re-imagining mining to improve people's lives

Introduction Ambassadors for Good is Anglo American's global skills-based volunteering programme that empowers employees to realise Anglo American's Purpose: Re-imagining mining to improve people's lives. Through the programme, employees apply their professional expertise to co-create projects with community partners, delivering measurable impact for Anglo American, local communities and employees.

Launched in 2018 to leverage employee skills and strengthen local partnerships while fostering community impact, the programme has evolved into a global initiative reflecting Anglo American's commitment to Thriving Communities and the UN Sustainable Development Goals. From 2018 to 2024, Ambassadors

for Good engaged over 2,431 employees across 18 countries, delivering more than 1,300 community projects and contributing over 45,000 company hours to impactful initiatives. The programme puts Anglo American's Values - Safety, Care and Respect, Integrity, Accountability, Collaboration, and Innovation - into action by transforming employee expertise into meaningful outcomes. Funded by the Anglo American Foundation and delivered in partnership with Pyxera Global, the programme enables employees to embed skills transfer, fostering innovation, and reinforcing a culture of purpose-driven leadership.

As the United Nations marks 2026 as the International Year of Volunteers for Sustainable Development, recognising volunteering as a catalyst for achieving the Sustainable Development Goals, Anglo American's Ambassadors for Good programme stands as a strategic expression to share insights and contribute to global practice conversations on skills-based volunteering.

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This programme has significantly shifted my perception of our role in the communities where we operate. It has highlighted the profound impact we can have when we actively engage and collaborate with local stakeholders. By participating in this programme, I've come to understand that our responsibilities extend beyond business operations; we have a duty to contribute positively to the social and economic development of these communities.

Anglo American Ambassador 2024

Context: The evolving role of skills-based volunteering

Corporate volunteering has shifted from being a philanthropic add-on to becoming a strategic lever for business and societal impact. Leading companies now view skills-based volunteering as a way to address critical priorities such as talent

retention, leadership development, innovation and stakeholder trust, while advancing sustainability commitments.

Skills-based volunteering involves professionals applying their specialised expertise to support charities, non-profits, or community initiatives. By leveraging skills that may otherwise be inaccessible, volunteers help organisations strengthen their capabilities

and build capacity to achieve their mission. This approach complements Anglo American's commitment to creating shared value in the regions where the company operates. .

This evolution reflects a broader trend: employees increasingly seek purpose-driven work that aligns with their values, and organisations need innovative approaches to build resilient, inclusive cultures. Skills-based volunteering bridges this gap by enabling employees to apply their professional expertise to real-world challenges - creating measurable benefits for communities and reinforcing organisational capability.

Anglo American's Ambassadors for Good programme sits at the forefront of this global trend, bringing the company's Purpose to life and exemplifying how skills-based volunteering can:

• Develop future-ready leaders through experiential learning.

• Foster cross-cultural collaboration and innovation to drive creative solutions.

• Strengthen partnerships with NGOs for sustainable impact.

• Deliver value for employees, communities, and the company.

• Enhance Anglo American's reputation as a purpose-driven, responsible business.

Improving the quality of life for animals - Chile

Connecting skills to impact: Ambassadors for Good's eight-year global footprint (2018-2024)

Ambassadors for Good was developed using the experience of a local volunteering initiative in Anglo American Chile operations as the blueprint for the programme. This origin continues to shape the programme's ethos: staying close to communities while leveraging employee expertise for meaningful impact. Since the launch of a pilot at corporate level in 2018, the programme has grown from a local initiative into a strategic programme that brings to life Anglo American's Purpose: Re-imagining mining to improve people's lives. Over eight years, the programme has expanded across 18 countries, delivering more than 1,300 projects, partnering with over 800 organisations and reaching over 650,000 people. This evolution reflects Anglo American's commitment to delivering positive impact for employees, communities and the company.

Backed by more than $7.5 million in grant funding from the Anglo American Foundation, the programme has mobilised 2,431 employees and contributed over 45,000 recorded volunteer hours1 to projects aligned with the Thriving Communities pillar of Anglo American's Sustainability Strategy, by advancing health, education and livelihoods in the regions where the company operates.

This global footprint is powered by a clear impact pathway that transforms resources and employee expertise into measurable benefits for communities and Anglo American.

$6,500

Company support - Grant funding (USD $6,500 per project), three days paid volunteering leave, programme infrastructure and guidance and market lead support for local relevance and governance, delivery partner for global consistency.

Employee expertise - Employees collaborating in teams of minimum three employees, technical knowledge, professional skills, time

and commitment.

Employee-led projects co-created with local NGOs

Cross-functional teams delivering locally relevant solutions

Inputs Ambassadors for Good approach

Ambassadors for Good goes beyond traditional volunteering, signalling a thought-leadership stance: that mining companies can be platforms for employee and community development, where employee expertise becomes a catalyst for resilience, dignity and inclusive progress. It affirms that purpose-driven work not only strengthens communities, but also builds the adaptive, values-anchored leadership needed for the future of responsible mining.

Originally launched as part of Social Performance, the programme was designed to strengthen local relationships and deepen understanding of community context - contributing to the social license to operate while leveraging employee skills for meaningful impact. Today, the programme embeds strategic alignment with Anglo

American's Sustainability Strategy and links participation to leadership development pathways.

As an employee-led programme: employees form cross-functional teams, identify local NGOs, select a cause aligned with community priorities, and develop project proposals for approval. This hands-on approach ensures ownership, relevance and meaningful engagement.

The programme is underpinned by a robust Theory of Change and supported by a strong monitoring and evaluation framework, including structured pre-programme and post-programme surveys for employees and partner organisations to capture outcomes and inform continuous improvement.

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THEORY OF CHANGE

Individual growth

Employees develop leadership, collaboration, and problem-solving skills through real-world challenges.

Organisational learning

Cross-functional teams foster innovation and strengthen company culture.

Reputation and trust Positions Anglo American as a responsible, purpose-driven

company, enhancing stakeholder

trust and supporting social license to operate.

Community impact

Projects deliver locally relevant solutions and build partner capacity for

long-term sustainability.

The programme is grounded in a Theory of Change that integrates the four dimensions

Outcomes and Benefits

For Anglo American

• Strengthened talent pipeline

• Improved retention and engagement

• Enhanced reputation and social license

Employee Benefits

• Leadership and collaboration skills

• Strategic thinking, adaptability to change and cultural agility

• Stronger connection to purpose

For Partner Organisations and Communities

• Locally relevant solutions

• Increased organisational capacity

• Sustainable impact through skills transfer

Impact

Empowered employees co-creating purpose-driven projects that strengthen partner organisations and deliver sustainable community outcomes. Impact includes:

• Trusted partnerships that foster resilience

• Socio-economic development improving quality of life

• Enhanced organisational capacity for NGOs

• Strengthened social license through authentic engagement

• Improved employee motivation and leadership skills

• Value creation across business and society

1 This figure reflects logged and reported hours and may exclude additional in- kind contributions

The power of local market leads

Market leads are Anglo American employees, who are the backbone of Ambassadors for Good's success. They champion the programme in their regions, sometimes as part of their formal role and often on a voluntary basis. Being itself a form of skills-based volunteering, as market leads apply strategic thinking, stakeholder engagement and project management skills to drive impact beyond their core responsibilities. By doing so, they model the principles of Ambassadors for Good: leveraging professional expertise for social good while strengthening governance and ensuring local relevance.

Employees ensure local relevance and governance by:

• Bridging global and local: Translating global programme standards into locally appropriate solutions.
• Driving participation: Recruiting employees and championing the programme within their region where Anglo American operates
• Ensuring fairness: Co-ordinating selection committees for transparent project approval.
• Aligning strategy: Linking projects to regional socio-economic development priorities.

Key principles and differentiating factors

These principles form the foundation of Ambassadors for Good, shaping its structure and delivery to guarantee integrity, transparency, and meaningful impact.

Core programme principles

• Employee-led project design.

• Grant funding ($6,500 per project) and three days paid volunteering leave ensuring that employees and NGO partners have the resources to deliver sustainable impact.

• Employee collaboration.

• Adaptive and inclusive by design.

  Governance & local engagement

• Local market leads ensure local contextual relevance and link global standards to local implementation.

• Local selection committees guarantee fairness and transparency in project approval.

  Strategic alignment

• Integrated with business strategy and employee engagement goals.

• Built on strong partnership ecosystems.

  Measurement & impact

• Data-driven and impact-focused, supported by a robust monitoring and evaluation framework.

• Project selection rubric ensures fairness and alignment with Anglo American's Purpose and Values.

Continuous improvement through robust monitoring & evaluation

Ambassadors for Good's impact is validated through a robust M&E system designed to drive continuous improvement and strategic alignment. The framework links inputs to measurable outcomes for employees, partners and communities, combining

quantitative data with qualitative insights such as surveys, case studies and storytelling.

This evidence-based approach informs programme design, resource allocation, and scalability, while feedback loops enable adaptability to evolving needs - ensuring the programme remains relevant and impactful.

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A community art and media project in Gororós, Brazil, trained and empowered local residents

I'm deeply grateful for the Ambassadors for Good programme. We are encouraged and supported to leverage our professional expertise to provide real-world help. Participating in this programme has given me a deep sense of pride, knowing that I've been able to contribute in this meaningful way.

Anglo American Ambassador 2023

Independent evaluation (2018-2023)

In 2024, Ambassadors for Good underwent an independent third-party impact evaluation to assess the programme's relevance, effectiveness, outcomes, sustainability and value.

Insights from the evaluation confirmed that Ambassadors for Good is an enabler for human capital development and business resilience. It strengthens Anglo American's social performance strategy, enhances leadership capability and builds trusted relationships with communities.

Key insights from the evaluation (2018-2023) Relevance Aligns well with Anglo American's SED goals

and Values, focusing on

community needs and

employee skills.

Effectiveness

Has expanded significantly and streamlined processes, enhancing employee engagement and project quality.

Outcomes

Tangible improvements in community engagement and employee skills development. Positively impacts social well-being and empowerment.

Sustainability Strong long-term partnerships, ongoing

employee participation

and adaptive management

Value support the long-term sustainability of the

Enhances Anglo programme.

American's reputation as a leader in sustainability and social impact.

There was genuine interest and drive from the management and leadership team who devoted their own time and resources to supporting our programme and talented young mentees.

Partner organisation, 2018

Key enablers and lessons from eight years of Ambassadors for Good

Over eight years, Ambassadors for Good has evolved through continuous learning. The programme has grown into a strategic lever for leadership development and employee motivation, providing insights that have shaped its success and informed its future direction.

The following table summarises the key success factors and lessons learned that underpin the programme's impact and sustainability:

Business and employee outcomes1

• Skills enhancement: 87% of participating employees reported that they acquired, improved or developed skills or competencies as a result of their participation in the programme.
• Engagement: 91% of participating employees feel they made a personal contribution to Anglo American's sustainability goals.
• Work performance: 90% of participating employees report feeling more motivated to perform and contribute for Anglo American after participating in Ambassadors for Good.
• Team collaboration: 89% of participating employees said participating in the programme positively impacted their ability to engage in teamwork within their normal role. Partner organisation and community outcomes1
• Community impact: 97% of partner organisations agree Anglo American is a positive influence in the communities where we operate
• Organisational change: 93% of partner organisations believe support from the programme will be a change agent for their organisation.
• Reputation: 97% of partner organisations reported that the programme improved their impression of Anglo American.

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Table 1: Key success factors and lessons learned
Theme	What we learned - key success factors
Strategic role of Ambassadors for Good	The programme is a powerful strategic tool that contributes to Anglo American's social performance strategy and sustainability goals.
Visible sponsorship	Senior leadership support at global and local levels is essential for credibility, buyin and employee participation.
Leadership development and engagement	Real-world challenges accelerate strategic thinking and leadership growth, while purpose-driven projects boost morale and advocacy.
Adaptive programme design	The programme is both adaptive and locally grounded: it evolves through continuous learning and feedback, while co-designing with community partners ensures contextual relevance, trust, and sustainability. Diverse teams spark innovation and empathy.
Robust monitoring and evaluation	Combining qualitative stories with quantitative indicators strengthens credibility, learning and continuous improvement.

1 Based on Ambassadors for Good post-programme survey data collected between 2018 and 2024; figures reflect aggregated responses across all cycles during this period.